IVRS Menu
- Press 1: For order tracking
- Press 2: For order cancellation.
- Press 3: To place a return request or to know the status of return request.
- Press 4: For payment or refund related concern.
- Press 5: For any other concern.
Email
- care [at] aqualogica [dot] in (For Customer Care)
Important Links
Return/Refund And Cancellation
- For any query related to return/refund and cancellation, you can contact to the customer support.
- For return, you can make a return request within 15 days from the date of delivery.
- For cancellation, you have to make a cancellation request before the order is shipped.
- For cancelled orders, the refund will be processed within 7 days and for the returned products the refund will be made within 2 weeks after the product is received at the warehouse.
- For more information, please read .
For Complaint
- For any query/complaint related to the product, you can fill this Complaint Form .
- If your query is still not resolved, then you can contact to the grievance officer at the details mentioned below:
Email: nodal [at] aqualogica [dot] in
Timings:
Mon-Fri, 9am-6pm
Address
Honasa Consumer Limited Ltd.
11th floor, Capital Cyberscape, Sector-59,
Gurgaon, Haryana.
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