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Apollo Pharmacy Contact No. 1860 500 0101

Updated on Monday, 24 August 2026 - 3:03pm
Organization: 
All India Number(s): 
  • 1860 500 0101 (For Customer Support)
  • 080-4775 6961 (For Lab Service)
  • 93552 47247 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
Apollo 247 - Health & Medicine
Android App: 
Apollo 247 - Health & Medicine
IVRS Menu: 1860 500 0101 IVRS Menu: 080-4775 6961
  • Press 1: For place a medicine order
  • Press 2: To check a status of apollo 24/7 app or website order
  • Press 3: To find a nearby apollo pharmacy store
  • Press 4: To check corporate employee order status
  • Press 5: To speak to customer care representative
  • Press 1: For pharmacy
  • Press 2: For diagnostic

Email

  • customerservice [at] apollopharmacy [dot] org (For Customer Service/Store Related Queries)

Important Links

Important Emails

Sr No. Service Email
1 For Queries related to Online Orders contactusnow [at] apollopharmacy [dot] org
2 For Launching New Brands on Apollo Pharmacy brandlisting [at] apollopharmacy [dot] org

To Book Appointment/Lab Test

  • You can book appointment online through Ask Apollo or you can book a lab test online through Apollo 24/7 .

Returns/Refund And Cancellation

  • For any query/complaint, contact customer support team via customer care number or email at customercare [at] apollopharmacy [dot] org , onlinehelpdesk [at] apollopharmacy [dot] org.
  • You can cancel your order before it is shipped.
  • You can make a return request within 48 hours from the date of delivery.
  • Refund will be initiated within 30 days to the original payment method.
  • For more information, please read .

Registered Office

Apollo Pharmacies Limited,
#19, Bishop Gardens, Raja Annamalaipuram,
Chennai,Tamil Nadu- 600028

Social Sites

Related Links: 
Also See: 
Apollo Hospitals Contact No. 1860 500 1066

Comments

Tue, 15/07/2025 - 10:53pm — ANUP JACOB (not verified)

Order showing delivered on app but not delivered by the rider

I am writing to raise a serious complaint regarding Order No. #xxxx2918 placed on your platform.

To my shock and disappointment, the delivery person assigned to my order refused to deliver the item, claiming he was unable to locate the address. Despite providing directions over the phone, he was dismissive and unprofessional .His exact words were, "You do whatever you want to , he is not going to deliver", which clearly indicates his reluctance and disregard for fulfilling his duty.

Worse yet, I was surprised to find that the order was marked as delivered in your app, even though I never received the item. This is not only misleading but amounts to fraudulent behavior by the delivery personnel.

I am surprised that how come he could access the OTP received on my behalf and mark the order as delivered

I request the following actions to be taken immediately:

Investigate this matter thoroughly and take strict disciplinary action against the delivery executive.

Deliver the order immediately.

Ensure such incidents are not repeated in the future.

This experience has been extremely frustrating, and I hope you treat this complaint with the seriousness it deserves.

Looking forward to a prompt resolution.

Sincerely,
Anup Jacob

Fri, 03/01/2025 - 8:26am — Amaresh (not verified)

Complaint

Apollo pharmacy Lingasugur ksrtc bustand employee is not respond customer and very very bad employee