IVRS Menu: 1800 419 2122
- Press 1: For lost or stolen card
- Press 2: For card services
- Press 3: For new card applications
- Press 4: To activate a card
- Press 5: For any other query
Important Links
To Block Your Card
- If you want to Block Your Card then you can contact at this tollfree no. 18004193646 , 01124-2801800 .
- You can temporary block your card by loging in American Express App then visit Account tab then Click on 'Temp Block your Card' in the Account Management section.
Personal Credit Cards Expert
American Express Credit Cards
| Sr No |
American Express Card |
Toll-Free No. |
Contact No. |
| 1 |
American Express Platinum Reserve Credit Card |
18004191030 |
0124-6736660 |
| 2 |
American Express Platinum Travel Credit Card |
18004192122 |
0124-6702929 |
| 3 |
American Express Membership Rewards Credit Card |
18004190167 |
0124-6736900 |
| 4 |
American Express SmartEarnTM Credit Card |
18002081226 |
0124-6702101 |
American Express Cards
| Sr No. |
Name |
Toll Free No. |
Contact No. |
| 1 |
American Express Gold Card |
18004191120 |
0124-6736600 |
| 2 |
American Express Platinum Card |
18004191255 |
0124-6702600, 0124-6736950 |
Corporate Expert
Toll Free numbers can be accessed from both Landline and Mobile numbers from anywhere in India
| Sr No. |
Name |
Toll Free No. |
All India No. |
When calling
from overseas |
| 1 |
American Express
Platinum Corporate Card |
18004191092 |
0124-6736673 |
+91-0124-673 6673 |
| 2 |
Jet Airways American
Express Corporate Card |
18004191222 |
0124-6736999 |
+91-0124-673 6999 |
| 3 |
American Express Green Corporate Card |
18004191222 |
0124-6736999 |
+91-0124-673 6999 |
| 4 |
The American Express Corporate Meeting Card |
18004191222 |
0124-6736999 |
+91-0124-673 6999 |
| 5 |
American Express Corporate Purchasing Card |
18004191222 |
0124-6736999 |
+91-0124-673 6999 |
American Express Platinum Corporate Cardmembers Traveling Overseas
| Sr No. |
Country Of Travel |
Toll-Free Number |
| 1 |
U.S.A. |
18554782353 |
| 2 |
U.K. |
8007562970 |
| 3 |
France |
800914323 |
| 4 |
Australia |
1800205898 |
| 5 |
Hong Kong |
800905903 |
| 6 |
Singapore |
8001012672 |
| 7 |
Japan |
531161280 |
| 8 |
Saudi Arabia |
8008146320 |
| 9 |
China |
108007141786 |
| 10 |
Germany |
8001830795 |
| 11 |
Italy |
800870895 |
| 12 |
Canada |
18553381204 |
| 13 |
Argentina |
08004443496 |
| 14 |
Australia |
1800205898 |
| 15 |
Austria |
0800297869 |
| 16 |
Belgium |
080072153 |
| 17 |
Brazil |
08000204940 |
| 18 |
Canada |
18553381204 |
| 19 |
Chile |
12300206247 |
| 20 |
China |
108007141786 |
| 21 |
Czech (Rep) |
800900624 |
| 22 |
Denmark |
80250755 |
| 23 |
Finland |
0800915641 |
| 24 |
Germany |
8001830795 |
| 25 |
France |
0800 900240 |
| 26 |
Greece |
00800 4414 5735 |
| 27 |
Hong Kong |
800930770 |
| 28 |
Hungary |
06800 14863 |
| 29 |
Indonesia |
0078030193496 (From Mobile) |
| 30 |
Luxembourg |
80025625 |
| 31 |
Malaysia |
1800816296 |
| 32 |
Mexico |
018002480308 |
| 33 |
Moldova |
080061450 |
| 34 |
Monaco |
80093690 |
| 35 |
Netherlands |
08000227903 |
| 36 |
New Zealand |
0800442483 |
| 37 |
Norway |
80069952 |
| 38 |
Panama |
008002263496 |
| 39 |
Poland |
008001124426 |
| 40 |
Portugal |
800827793 |
| 41 |
Russia |
88001009448 |
| 42 |
Saudi Arabia |
8008146320 |
| 43 |
Singapore |
8001012672 |
| 44 |
Slovenia |
080081239 |
| 45 |
South Africa |
0800999720 |
| 46 |
South Korea |
00798142063496 |
| 47 |
Ireland |
1800948646 |
| 48 |
Israel |
1809453496 |
| 49 |
Italy |
800870895 |
| 50 |
Japan |
00531161280 |
| 51 |
Latvia |
8000 26 70 |
| 52 |
Lithuania |
8800 30 444 |
| 53 |
Usa |
18554782353 |
| 54 |
Spain |
900866636 |
| 55 |
Sweden |
0200910144 |
| 56 |
Switzerland |
0800820031 |
| 57 |
Thailand |
0018001562063496 |
| 58 |
Turkey |
00800142063496 |
| 59 |
U.A.E. |
800035702487 |
| 60 |
U.K. |
08007562970 |
| 61 |
Vietnam |
12011408 |
American Express Corporate Cradmembers Traveling Overseas
| Sr No. |
Country Of Travel |
Dial Code |
Toll Free No. |
| 1 |
U.S.A. |
|
888-213-6747 |
| 2 |
U.K. |
00 |
800-0419-1222 |
| 3 |
France |
00 |
800-0419-1222 |
| 4 |
Australia |
11 |
800-0419-1222 |
| 5 |
Hong Kong |
11 |
800-0419-1222 |
| 6 |
Singapore |
1 |
800-0419-1222 |
Merchants Expert
| Sr No. |
Services |
Location |
Contact No. |
| 1 |
Merchant Services |
All cities in India Maldives |
18004191414 (Toll Free), 0124-6744699 , 960310321, 960317925
(Mon-Sun, 9am-5pm) |
| 2 |
Authorisations |
All cities in India |
18004195960 (Toll Free), 0124- 6736767 |
| 3 |
EDC Help Desk |
All cities in India |
18002586040 (Toll Free), 0124-6744699 |
Card Operations Centre
| Sr No |
Location |
Phone Number |
Address |
| 1 |
Haryana |
0124-6702000 |
American Express Banking Corp.
Cyber City, Tower-C, DLF Bldg. No.8,
Sector-25, DLF City Ph-II,
Gurgaon-122002, Haryana, India |
| 2 |
Mumbai |
022-39667993, 022-61877490,
022-61877590 |
American Express Banking Corp. One World Center, Tower 2, B Wing, 8th floor, Jupiter Mills Compound, Elphinstone, Mumbai 400 013 |
| 3 |
Bangalore |
080-49262620 |
American Express Banking Corp.
No. 30, Salarpuria Techpoint, Oasis Mall,
5th Floor, 100 Feet Road,
Srinivagilu, Ejipura, Koramangala,
Bangalore - 560 047 |
| 4 |
Chennai |
044-42218610 |
American Express Banking Corp.
Regus Citi Centre,
6th Floor, City Centre Mall,
Dr Radhakrishnan Salai, Mylapore,
Chennai - 600 004 |
Grievance Redressal
Level 1
- For any query/complaint, you can contact the customer support center via calling at 18004193646 or 0124-2801800 .
- You can also lodge your complaint by filling out this Form .
Level 2
- If your query is still not resolved, or you are not satisfied with the resolution provided at Level 1 then you can contact at the details given below:
Timing: Mon-Fri, 8:30am-5pm (Same For All)
| Sr No. |
Designation |
Contact No. |
Email |
Address
(American Express Banking Corp.) |
| 1 |
Manager - Executive Correspondence Unit |
0124-6702523 |
manager-customerservicesindia [at] aexp [dot] com |
Cyber City, Tower C, DLF Bldg No.8 Sector 25, DLF City Ph II Gurgaon - 122002 (Haryana) |
| 2 |
Head of Customer Service |
0124-6702527 |
head-customerservicesindia [at] aexp [dot] com |
Cyber City, Tower C, DLF Bldg No.8 Sector 25, DLF City Ph II Gurgaon - 122002 (Haryana) |
| 3 |
Nodal Officer |
0124-6702638 |
aebcnodalofficer [at] aexp [dot] com |
Cyber City, Tower "C", DLF Bldg. No.8, Sector - 25, DLF City Phase - II, Gurgaon - 122002 (Haryana) |
| 4 |
Principal Nodal Officer |
0124-6702638 |
pnoindia [at] aexp [dot] com |
Cyber City, Tower "C", DLF Bldg. No.8, Sector - 25, DLF City Phase - II, Gurgaon - 122002 (Haryana) |
Level 3
- If your query is not resolved or you are not satisfied with the resolution given, then you can Escalate your complaint to Central Banking Ombudsman at the details given below:
Contact No.: 14448 (9:30am-5:15pm)
Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017
- You can also lodge your complaint online through Complaint Management System (CMS) Portal .
Offices Address
| Sr No. |
Office |
Contact No. |
Address
(American Express Banking Corp.) |
| 1 |
Registered Office |
011-66223090 |
MGF Metropolitan, 7th Floor, Office Block, District Center Saket, New Delhi -110 017 |
| 2 |
Corporate Office |
0124-6702000 |
Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002 Haryana, India |
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