American Express Credit Card Customer Care No. 1800 419 2122

Organization: 
Toll free Number(s): 
  • 1800 419 2122 (For Customer Support)
All India Number(s): 
  • 704 333 7788 (Missed Call No. To Download The App)

IVRS Menu: 1800 419 2122

  • Press 1: For lost or stolen card
  • Press 2: For card services
  • Press 3: For new card applications
  • Press 4: To activate a card
  • Press 5: For any other query

Important Links

To Block Your Card

  • If you want to Block Your Card then you can contact at this tollfree no. 18004193646 , 01124-2801800 .
  • You can temporary block your card by loging in American Express App then visit Account tab then Click on 'Temp Block your Card' in the Account Management section.

Personal Credit Cards Expert

American Express Credit Cards

Sr No American Express Card Toll-Free No. Contact No.
1 American Express Platinum Reserve Credit Card 18004191030 0124-6736660
2 American Express Platinum Travel Credit Card 18004192122 0124-6702929
3 American Express Membership Rewards Credit Card 18004190167 0124-6736900
4 American Express SmartEarnTM Credit Card 18002081226 0124-6702101

American Express Cards

Sr No. Name Toll Free No. Contact No.
1 American Express Gold Card 18004191120 0124-6736600
2 American Express Platinum Card 18004191255 0124-6702600, 0124-6736950

Corporate Expert

Toll Free numbers can be accessed from both Landline and Mobile numbers from anywhere in India

Sr No. Name Toll Free No. All India No. When calling
from overseas
1 American Express
Platinum Corporate Card
18004191092 0124-6736673 +91-0124-673 6673
2 Jet Airways American
Express Corporate Card
18004191222 0124-6736999 +91-0124-673 6999
3 American Express Green Corporate Card 18004191222 0124-6736999 +91-0124-673 6999
4 The American Express Corporate Meeting Card 18004191222 0124-6736999 +91-0124-673 6999
5 American Express Corporate Purchasing Card 18004191222 0124-6736999 +91-0124-673 6999

American Express Platinum Corporate Cardmembers Traveling Overseas

Sr No. Country Of Travel Toll-Free Number
1 U.S.A. 18554782353
2 U.K. 8007562970
3 France 800914323
4 Australia 1800205898
5 Hong Kong 800905903
6 Singapore 8001012672
7 Japan 531161280
8 Saudi Arabia 8008146320
9 China 108007141786
10 Germany 8001830795
11 Italy 800870895
12 Canada 18553381204
13 Argentina 08004443496
14 Australia 1800205898
15 Austria 0800297869
16 Belgium 080072153
17 Brazil 08000204940
18 Canada 18553381204
19 Chile 12300206247
20 China 108007141786
21 Czech (Rep) 800900624
22 Denmark 80250755
23 Finland 0800915641
24 Germany 8001830795
25 France 0800 900240
26 Greece 00800 4414 5735
27 Hong Kong 800930770
28 Hungary 06800 14863
29 Indonesia 0078030193496 (From Mobile)
30 Luxembourg 80025625
31 Malaysia 1800816296
32 Mexico 018002480308
33 Moldova 080061450
34 Monaco 80093690
35 Netherlands 08000227903
36 New Zealand 0800442483
37 Norway 80069952
38 Panama 008002263496
39 Poland 008001124426
40 Portugal 800827793
41 Russia 88001009448
42 Saudi Arabia 8008146320
43 Singapore 8001012672
44 Slovenia 080081239
45 South Africa 0800999720
46 South Korea 00798142063496
47 Ireland 1800948646
48 Israel 1809453496
49 Italy 800870895
50 Japan 00531161280
51 Latvia 8000 26 70
52 Lithuania 8800 30 444
53 Usa 18554782353
54 Spain 900866636
55 Sweden 0200910144
56 Switzerland 0800820031
57 Thailand 0018001562063496
58 Turkey 00800142063496
59 U.A.E. 800035702487
60 U.K. 08007562970
61 Vietnam 12011408

American Express Corporate Cradmembers Traveling Overseas

Sr No. Country Of Travel Dial Code Toll Free No.
1 U.S.A.   888-213-6747
2 U.K. 00 800-0419-1222
3 France 00 800-0419-1222
4 Australia 11 800-0419-1222
5 Hong Kong 11 800-0419-1222
6 Singapore 1 800-0419-1222

Merchants Expert

Sr No. Services Location Contact No.
1 Merchant Services All cities in India Maldives 18004191414 (Toll Free), 0124-6744699 , 960310321, 960317925

(Mon-Sun, 9am-5pm)
2 Authorisations All cities in India 18004195960 (Toll Free), 0124- 6736767
3 EDC Help Desk All cities in India 18002586040 (Toll Free), 0124-6744699

Card Operations Centre

Sr No Location Phone Number Address
1 Haryana 0124-6702000 American Express Banking Corp. Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002, Haryana, India
2 Mumbai 022-39667993, 022-61877490, 022-61877590 American Express Banking Corp. One World Center, Tower 2, B Wing, 8th floor, Jupiter Mills Compound, Elphinstone, Mumbai 400 013
3 Bangalore 080-49262620 American Express Banking Corp. No. 30, Salarpuria Techpoint, Oasis Mall, 5th Floor, 100 Feet Road, Srinivagilu, Ejipura, Koramangala, Bangalore - 560 047
4 Chennai 044-42218610 American Express Banking Corp. Regus Citi Centre, 6th Floor, City Centre Mall, Dr Radhakrishnan Salai, Mylapore, Chennai - 600 004

Grievance Redressal

Level 1

  • For any query/complaint, you can contact the customer support center via calling at 18004193646 or 0124-2801800 .
  • You can also lodge your complaint by filling out this Form .

Level 2

  • If your query is still not resolved, or you are not satisfied with the resolution provided at Level 1 then you can contact at the details given below:
    Timing: Mon-Fri, 8:30am-5pm (Same For All)
    Sr No. Designation Contact No. Email Address
    (American Express Banking Corp.)
    1 Manager - Executive Correspondence Unit 0124-6702523 manager-customerservicesindia [at] aexp [dot] com Cyber City, Tower C, DLF Bldg No.8 Sector 25, DLF City Ph II Gurgaon - 122002 (Haryana)
    2 Head of Customer Service 0124-6702527 head-customerservicesindia [at] aexp [dot] com Cyber City, Tower C, DLF Bldg No.8 Sector 25, DLF City Ph II Gurgaon - 122002 (Haryana)
    3 Nodal Officer 0124-6702638 aebcnodalofficer [at] aexp [dot] com Cyber City, Tower "C", DLF Bldg. No.8, Sector - 25, DLF City Phase - II, Gurgaon - 122002 (Haryana)
    4 Principal Nodal Officer 0124-6702638 pnoindia [at] aexp [dot] com Cyber City, Tower "C", DLF Bldg. No.8, Sector - 25, DLF City Phase - II, Gurgaon - 122002 (Haryana)

Level 3

  • If your query is not resolved or you are not satisfied with the resolution given, then you can Escalate your complaint to Central Banking Ombudsman at the details given below:
    Contact No.: 14448 (9:30am-5:15pm)
    Address: Centralised Receipt and Processing Centre (CRPC),
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh - 160017
  • You can also lodge your complaint online through Complaint Management System (CMS) Portal .

Offices Address

Sr No. Office Contact No. Address
(American Express Banking Corp.)
1 Registered Office 011-66223090 MGF Metropolitan, 7th Floor, Office Block, District Center Saket, New Delhi -110 017
2 Corporate Office 0124-6702000 Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002 Haryana, India

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