American Airlines Customer Care Number 0124-2567 222

Organization: 
All India Number(s): 
  • 0124-2567 222
  • 800 443 7300 (American Eagle)
  • 800 633 3711 (Assistance in Spanish)
  • 800 543 1586

Email

refunds [dot] lon [at] aa [dot] com

COVID-19 (Flight Updates)

  1. If you bought your ticket before May 31, 2020, for travel between March 1 and September 30, 2020,
    you can rebook without change fees.
  2. If you buy a new trip March 1 – May 31, 2020, for all future travel, you can also change it a later
    date without change fees.
  3. If your ticket expiring between March 1 & September 30, 2020 , the value of your unused ticket can
    be used for travel through December 31, 2021.
  4. If you face any difference in ticket price, contact your travel agent.
  5. For nore information visit

* Check flights scheduling as per DGCA Guidelines

* For Contact details visit DGCA (Directorate General of Civil Aviation)

Quick Links

Important Links

App

Reservations and ticket changes

Flights - Within the U.S. and Canada
Language Phone Hours(CT)
English 800-433-7300 24 hours
Spanish 800-633-3711 24 hours
French 800-756-8613 7 a.m. – 6 p.m
Portuguese 866-824-8717 6 a.m. – 7 p.m
Creole 800-833-5767 7 a.m. – 4 p.m
Japanese 800-237-0027 24 hours
Mandarin Chinese 800-492-8095 24 hours
Hearing & speech impaired Dial 711 to be connected through the National Relay Service 24 hours

Worldwide phone numbers

Country Phone Hours (local)
Africa
Benin 21-322-795 or 97-482-220 Monday to Friday
8 a.m. to 1 p.m.
3 p.m. to 6:30 p.m.
Ghana 00233-302-782054 or 00233-302-776724 Monday to Friday
8 a.m. to 5 p.m.
South Africa 011-844-6067 9 a.m. to 5 p.m.
Togo 22891340274 Monday to Friday
8 a.m. to 5:30 p.m.
Saturday 9 a.m. to 12:30 p.m.
Asia/South Pacific
Australia 02-9101-1948 24 hours
China (PRC) 400-818-7333 Chinese: Monday to Friday 9 a.m. to 5:30 p.m.
English: 24 hours
Hong Kong 3057-9197 Cantonese/Mandarin: Monday to Friday
8 a.m. to 6 p.m.
English: 24 hours
India 124-256-7222 9 a.m. - 5 p.m.
Indonesia 65-634-98444 24 hours
Japan 03-4333-7675 Japanese: Monday - Friday (excluding public holiday) 9 a.m. - 5:30 p.m.
English: 24 hours
Malaysia 03-2053-5120 24 hours
New Zealand 09-308-4014 24 hours
Philippines 02-524-8625 Monday to Friday
8:30 a.m. to 5:30 p.m.
Singapore 6349-8444 24 hours
South Korea 02-3483-3909 Korean: Monday to Friday
9 a.m. to 6 p.m.
English: 24 hours
Sri Lanka 94 11 2475387-9 Monday to Friday
8:30 a.m. to 4:30 p.m.
Saturday
9 a.m. to 12:30 p.m.
Taiwan 02-2563-1200 Monday to Friday
8:30 a.m. to 12 p.m.
1:30 p.m. to 5:30 p.m.
Thailand 02-634-1030 or 02-634-1031 or 02-634-1032 Monday to Friday
8:30 a.m. to 5:30 p.m.
Vietnam 24-3933 0330
Ho Chi Minh City:28-3933 0330
Monday to Friday
8:30 a.m. to 12 p.m.
1 p.m. to 5:30 p.m.
Saturday
8:30 a.m. to 12 p.m.
Caribbean and Bermuda
Anguilla 800-744-0006 24 hours
Antigua 800-744-0006 24 hours
Aruba 297-582-2700 24 hours
Bahamas 800-433-7300 24 hours
Barbados 800-744-0006 or 246-428-4170 24 hours
Bermuda 800-433-7300 24 hours
Bonaire 297-582-2700 24 hours
Cuba 0800-22737 24 hours
Curacao 599-9-869-5707 24 hours
Dominican Republic Santo Domingo: 809-542-5151
Toll free: 1-809-200-5151
24 hours
Grand Cayman 800-433-7300 or 345-949-0666 24 hours
Grenada 800-744-0006 24 hours
Guadeloupe 0821-980-008,
0821-980-008
24 hours
Haiti 509-2229-6000 9 a.m. to 6 p.m.
Jamaica 800-744-0006 24 hours
Puerto Rico 800-981-4757 24 hours
St. Kitts 800-744-0006 or 869-465-2273 24 hours
St. Lucia 800-744-0006 24 hours
St. Maarten 1-721-545-2040 24 hours
Trinidad 868-821-6000 24 hours
Turks and Caicos 800-433-7300 24 hours
Europe and Russia
Austria 01-360-277-3960 German: Monday to Friday
8 a.m. to 9 p.m.
Saturday to Sunday
9 a.m. to 5 p.m.
English: 24 hours
Belgium 070-300-300 (0.15 EUR/minute from landlines) French: Monday to Friday 8 a.m. to 9 p.m.
Saturday to Sunday
9 a.m. to 5 p.m.
English: 24 hours
Czech Republic 02 2537 6447 24 hours
Denmark 82-33-28-95 24 hours
Finland 09-8171-0443 24 hours
France 0821-980-999 ( Service 0,12 EUR / min + call charge) French: Monday to Friday 8 a.m. – 9 p.m.
Saturday – Sunday
9 a.m. – 5 p.m.
English: 24 hours
Germany 069-2999-3234 German: Monday – Friday
8 a.m. – 9 p.m.
Saturday – Sunday
9 a.m. – 5 p.m.
English: 24 hours
Greece 21 1181 3884 Greek: Monday – Friday
9 a.m. – 5 p.m.
Saturday – Sunday
Closed
English: 24 hours
Hungary 1-429-2346 (calling from Budapest) English: 24hours
Monday-Sunday
Iceland 800-4185 (toll free number) English: 24 hours
Monday-Sunday
Ireland 0818-710-299 (0.08 EUR/minute from landlines) 24 hours
Italy 02-3859-1485 Italian/English: Monday - Friday
8 a.m. - 9 p.m.
Saturday - Sunday
9 a.m. - 5 p.m.
Netherlands 0900-040-1666(1 € per call, plus standard call charge) 24 hours
Norway 815-62-022 24 hours
Poland 22-625-3002 Monday – Friday
9 a.m. – 5 p.m.
Portugal 808-20-09-58 Portuguese: Monday – Friday
7 a.m. – 8 p.m.
Saturday – Sunday
8 a.m. – 4 p.m.
English: 24 hours
Russia 495-641-5121 Monday - Friday
9:30 a.m. - 6 p.m.
Spain 912-158-999,
902-054-654(0,08 EUR/minute from landlines)
24 hours
Sweden 0771-200-666 24 hours
Switzerland 0848-289-289 (0.08 CHF/minute from landlines) German/French/Italian: Monday – Friday
8 a.m. – 9 p.m. Saturday – Sunday
9 a.m. – 5 p.m.
English: 24 hours
Turkey 0212-251-1315 Monday – Friday
9 a.m. – 5 p.m.
United Kingdom 0207-660-2300 or
0844-369-9899  (0,05 GBP/Minute plus phone company's access charges)
24 hours
Mexico,Central and South America
Argentina Buenos Aires: 4318-1111
Toll free: 0-800-444-84253
24 hours
Belize 223-2522 24 hours
Bolivia 800-100-541 24 hours
Brazil 11-3004-5000 Portuguese: Daily; 6 a.m. - 11 p.m. English: Daily; 24 hours
Chile Within Chile: 2 2679 0000
Outside of Chile: 00 56 2 2679 0000
24 hours
Colombia Bogota: 508-5968
Outside of Bogota: 01-800-9171-045
24 hours
Costa Rica 2-539-7363 24 hours
Ecuador Guayaquil:04-259-8800
Quito: 02-299-5000
24 hours
El Salvador 2298-0777 24 hours
Guatemala 2278-7000 24 hours
Guyana 231-1027 24 hours
Honduras 800-2791-9363 24 hours
Mexico Mexico City:5209-1400
Toll free: 01-800-904-6000
24 hours
Nicaragua 505-7877-7920 24 hours
Panama 269-6022 24 hours
Paraguay 009-800-542-0003 24 hours
Peru Lima: 211-7000
Toll free: 0-800-40350
24 hours
Uruguay 000-4019-0834 24 hours
Venezuela 212-720-1185
Toll Free: 0-800-136-2334
24 hours
Middle East
Bahrain 1700-2558 Sunday – Thursday
9 a.m. – 6 p.m.
Israel 03-795-2123 Sunday – Thursday
8:45 a.m. – 4:45 p.m.
Kuwait 2208-6808 Saturday – Thursday
9 a.m. – 5 p.m.
Oman 2455-9941 or 2455-9942 Sunday – Thursday
8 a.m. – 5 p.m.
Qatar 4499-5736 or 4499-5737 Saturday – Thursday
8 a.m. – 5 p.m.
Saudi Arabia (Dammam/Al Khobar) 013-895-1555 Sunday – Thursday
8:30 a.m. – 1 p.m.
4 p.m. – 7:30 p.m.
Saudi Arabia (Jeddah) 012-660-1908 Sunday – Thursday
9 a.m. – 1 p.m.
4 p.m. – 8 p.m.
Saudi Arabia (Riyadh) 011-461-5453 Sunday – Thursday
8:30 a.m. – 1 p.m.
4 p.m. – 7:30 p.m.
United Arab Emirates Abu Dhabi: 02-627-1111
Dubai: 04-703-6116
Sunday – Thursday
9 a.m. – 5:30 p.m.

Customer Relation

American Airlines Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034 
Email

Social Sites

Facebook

Twitter

YouTube

Instagram


Comments

Need assistance

Hi Team,

Please be noted that below itinerary giving the through fare with 2PC baggage for all the legs.
My concerned is traveler get 2pc Baggage for AA 300 H 10APR 5 JFKLAX sector as well.

Please confirm.

1A PNR - LFRMPH

- TST RLR TC-BIZ MSC RLP SFP ---
RP/DELET3214/DELET3214 MB/AS 14JAN20/1244Z JSJSXU
DELET3214/3249MB/14JAN20
1.NISHTHA/MS
2 AA6664 H 19JAN 7*DELLHR HK1 1215 1635 19JAN E AA/LFRMPH
OPERATED BY BRITISH AIRWAYS
3 AA6144 H 19JAN 7*LHRJFK HK1 1800 2110 19JAN E AA/LFRMPH
OPERATED BY BRITISH AIRWAYS
4 AA 300 H 10APR 5 JFKLAX HK1 2030 0002 11APR E AA/LFRMPH
5 AA 136 N 17APR 5*LAXLHR HK1 1940 1425 18APR E AA/LFRMPH
6 AA6663 N 18APR 6*LHRDEL HK1 1925 0820 19APR E AA/LFRMPH
OPERATED BY BRITISH AIRWAYS
7 MIS 1A HK1 DEL 08JAN

Extra luggage allowance for students

I choose this Airline ,as my friend said that you give special allowance to students. But I have received communication from Make my Trip that such facility American Airlines does not give. I.feel sorry . Can you help us with extra baggage allowance as ,a student needs to carry an extra utility as they are there for 2 years. Hope you can grant request and oblige .
Thanks
Mother

Check In Baggage Allowance

Hello,
I needed information about the Check-in and Cabin baggage allowance of the individual 3 connection flights from Mumbai (India) to Roanoke (USA) on 6th August 2019
The connecting flights are as follows:
1-Mumbai - London- American Airlines AA6658 Operated by British Airways
2-London - Charlotte- American Airlines AA731
3- Charlotte- Roanoke- American Airlines AA 4803 Operated by New Airline

Also, please let me know which baggage allowance will be applicable for the 1st flight from Mumbai to London. Will the baggage allowance of American Airlines be applicable or of British Airways?

Best Regards,
Rahul Satoskar

Third checked Bag

Dear madame/sir,
I am flying to Phoenix from Jakarta, Indonesia. I have 2 bags checked, would you kindly be able to let me know how much the 3rd bag cost and what is the weight limitation

Not able to contact India office at the phone number given

I have reserved ticket Delhi-London-delhi on mileage points
I want to get the ticket issued and pay the amount required.
I did it thru AA India office.
Now I am not able to contact India office as phone seems to be
Not working.

Pl adviseA

Reg : Baggage details

Hello,
I have booked ticket from Chennai to New York and I could see the baggage information for check-in is 2pc. May I know how much weight I can carry for each bag?

Thanks!

Regarding My Travel, India to Trinidad and Tobago

Hello Sir/Made,
This is Sudhir Ranjan Singh from Bangalore, India. Sir this is to clarify one doubt of mine, that If I am traveling From India to Trinidad and Tobago through your Airlines. Which goes Trinidad and Tobago Via UK and US.
And I have applied for a Transit of US.
So, my question is if my Layover in UK is less than 6 hours, then do I need any kind of Visa for UK, since I will have US Transit Visa.
Please let me know about this condition!

Check In and Cabin Baggage Allowance from Mumbai to Roanoke

Hello,
Please, could you tell me the individual Check-in and Cabin Baggage allowance of the 3 individual flights from Mumbai (India) to Roanoke (USA) on 6th August 2019
The flight details are as follows:
1- Mumbai to London- American Airlines- AA 6658 Operated by British Airways
2- London to Charlotte- American Airlines- AA 731
3- Charlotte to Roanoke- American Airlines - AA 4803 Operated by New Airline

Please, could you tell me which baggage allowance will be applicable for the 1st flight from Mumbai to London? Will it be of American Airlines or of British Airways?

Best Regards,
Rahul Satoskar

Post new comment

Comments written in incorrect English, improper grammar, using short forms, using Hindi words etc - those comments will be deleted.
The content of this field is kept private and will not be shown publicly.
  • Links to specified hosts will have a rel="nofollow" added to them.

  • Each email address will be obfuscated in a human readable fashion or (if JavaScript is enabled) replaced with a spamproof clickable link.
  • Lines and paragraphs break automatically.

More information about formatting options