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American Airlines Customer Care Number
Updated on Monday, 3 January 2022 - 2:52pm
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American Airlines
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Official Website refunds [dot] lon [at] aa [dot] com
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- Contact (For Help / Complaint/Suggestion)
- Frequently Asked Questions
- Frequently Asked Questions (For Reservation And Tickets)
- Book Flight
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Flights Within the U.S. and Canada
| Language | Phone |
|---|---|
| English | 800 433 7300 (24 hours) |
| Spanish | 800 633 3711 (24 hours) |
| French | 800 756 8613 (7am 6pm) |
| Portuguese | 866 824 8717 (6am 7pm) |
| Creole | 800 833 5767 (7am 4pm) |
| Japanese | 800 237 0027 24 hours |
| Mandarin Chinese | 800 492 8095 24 hours |
| Hearing & speech impaired | Dial 711 to be connected through the National Relay Service (24 hours) |
Worldwide phone numbers
| Country | Contact No. | Office Hours |
|---|---|---|
| Africa | ||
| Morocco | 0520 001 375 | French: Monday – Friday 8 a.m. – 9 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| South Africa | +27 11 8446067 | 9 a.m. – 5 p.m |
| Asia / South Pacific | ||
| Australia | 02 9101 1948 | Cantonese: 11 a.m. – 8 p.m. (AET) English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
| China | 400 818 7333 | Mandarin Chinese: 24 hours Cantonese: 9 a.m. – 6 p.m. English: 24 hours |
| Hong Kong | 3057 9197 | Cantonese / Mandarin: 9 a.m. – 6 p.m. English: 24 hours |
| India | 0124 601 4200 0124 417 6700 |
Monday – Friday 9 a.m. – 7:30 p.m. Saturday 9 a.m. – 5:30 p.m. Sunday 10:30 a.m. – 7:30 p.m. |
| Indonesia | +65 634 98444 | English: 24 hours |
| Japan | 03 4333 7675 | Japanese: 24 hours English: 24 hours |
| Malaysia | 03 2053 5120 | English: 24 hours |
| New Zealand | 09 308 4014 | Cantonese: 11 a.m. – 8 p.m. (AET) English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
| Philippines | 02 8524 8625 | Monday – Friday 8:30 a.m. – 5:30 p.m. |
| Singapore | 6349 8444 | English: 24 hours |
| South Korea | 02 6438 9008 | Korean: 9 a.m. – 6 p.m. English: 24 hours |
| Sri Lanka | 072 098 7370 | Monday – Friday 9 a.m. – 7:30 p.m. Saturday 9 a.m. – 5:30 p.m. Sunday 10:30 a.m. – 7:30 p.m. |
| Taiwan | 02 2563 1200 | Monday – Friday 9 a.m. – 12 p.m. 1:30 p.m. – 5 p.m. Closed public holidays |
| Thailand | 02 634 1031 or 02 634 1032 | Monday – Friday 8:30 a.m. – 4:30 p.m. Closed public holidays |
| Vietnam | Hanoi: 24 3933 0330 Ho Chi Minh City: 28 3933 0330 |
Monday – Friday 8:30 a.m. – 12 p.m. 1 p.m. – 5:30 p.m. Closed Saturdays and public holidays |
| Caribbean And Bermuda | ||
| Anguilla | 800 744 0006 | 24 hours |
| Antigua | 800 744 0006 | 24 hours |
| Aruba | 297 582 2700 | 24 hours |
| Bahamas | 800 433 7300 | 24 hours |
| Barbados | 800 744 0006 246 428 4170 |
24 hours |
| Bermuda | 800 744 0006 | 24 hours |
| Bonaire | 297 582 2700 | 24 hours |
| Cuba | 0800 22737 | 24 hours |
| Curacao | 599 9 869 5707 | 24 hours |
| Dominica | 800 744 0006 | 24 hours |
| Dominican Republic | 809 542 5151 1809 200 5151 |
24 hours |
| Grand Cayman | 800 744 0006 | 24 hours |
| Grenada | 800 744 0006 | 24 hours |
| Guadeloupe | 0821 980 008 English 0821 980 008 French |
24 hours |
| Haiti | 509 2996 6000 | 9 a.m. – 6 p.m. |
| Jamaica | 800 744 0006 | 24 hours |
| Puerto Rico | 800 981 4757 | 24 hours |
| St. Kitts | 800 744 0006 869 465 2273 |
24 hours |
| St. Lucia | 800 744 0006 | 24 hours |
| St. Maarten | 1 721 545 2040 | 24 hours |
| St. Vincent | 800 744 0006 | 24 hours |
| Trinidad | 868 821 6000 | 24 hours |
| Turks and Caicos | 800 744 0006 | 24 hours |
| Europe And Russia | ||
| Austria | 01 360 277 3960 | German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Belgium | 070 300 300 | French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Croatia | 020 898045 | English: 24 hours |
| Czech Republic | 225 376 447 | English: 24 hours |
| Denmark | 82 33 28 95 | English: 24 hours |
| Finland | 09 8171 0443 | English: 24 hours |
| France | 0821 980 999 | French: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Germany | 069 5899 6485 | German: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Greece | 21 1181 3884 | English: 24 hours |
| Hungary | 1 429 2346 | English: 24 hours |
| Iceland | 800 4185 | English: 24 hours |
| Ireland | 0818 710 299 | English: 24 hours |
| Italy | 02 3859 1485 | Italian/English: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. |
| Netherlands | 0900 040 1666 | English: 24 hours |
| Norway | 815 62 022 | English: 24 hours |
| Poland | 22 584 42 92 | English: 24 hours |
| Portugal | 808 20 09 58 | Portuguese: Monday – Friday 7 a.m. – 5 p.m. Saturday – Sunday 8 a.m. – 4 p.m. English: 24 hours |
| Russia | 499 403 9507 | English: 24 hours |
| Spain | 912 158 999 | Spanish/English: 24 hours |
| Sweden | 0771 200 666 | English: 24 hours |
| Switzerland | 0848 289 289 | German/French/Italian: Monday – Friday 8 a.m. – 6 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| Turkey | +44 207 660 2300 | English: 24 hours |
| United Kingdom | 0207 660 2300 0844 369 9899 |
English: 24 hours |
| Mexico, Central And South America | ||
| Argentina | Buenos Aires: 4318 1111 Toll free: 0 800 444 84253 |
24 hours |
| Belize | 223 2522 | 24 hours |
| Bolivia | 800 100 541 | 24 hours |
| Brazil | 11 3004 5000 | Portuguese: 6 a.m. – 11 p.m. English: 24 hours |
| Chile | 2 2938 1417 | 24 hours |
| Colombia | 508 5968 01 800 9171 045 |
24 hours |
| Costa Rica | 4020 1217 | 24 hours |
| Ecuador | 04 501 0077 02 500 4080 |
24 hours |
| El Salvador | 2298 0777 | 24 hours |
| Guatemala | 2278 7000 | 24 hours |
| Guyana | 231 1027 | 24 hours |
| Honduras | 800 2791 9363 | 24 hours |
| Mexico | 55 5209 1400 800 904 6000 |
24 hours |
| Nicaragua | 7877 7920 | 24 hours |
| Panama | 269 6022 | 24 hours |
| Paraguay | 009 800 542 0003 | 24 hours |
| Peru | 211 7000 0800 40350 |
24 hours |
| Suriname | 052 0540 | 24 hours |
| Uruguay | 000 4019 0834 | 24 hours |
| Venezuela | 212 720 1185 0 800 136 2334 |
24 hours |
| Middle East | ||
| Bahrain | +965 2202 2806 | English: Monday – Friday 6:30 a.m. – 5 p.m. Saturday 6:30 a.m. – 3 p.m. Sunday 8 a.m. – 5 p.m. |
| Israel | 03 7219 497 | Hebrew: Sunday – Thursday 9 a.m. – 5 p.m. English: 24 hours |
| Kuwait | 2202 2806 | English: Monday – Friday 6:30 a.m. – 5 p.m. Saturday 6:30 a.m. – 3 p.m. Sunday 8 a.m. – 5 p.m. |
| Oman | 800 74562 | English: Monday – Friday 7:30 a.m. – 6 p.m. Saturday 7:30 a.m. – 4 p.m. Sunday 9 a.m. – 6 p.m |
| Qatar | 00800 100 669 | English: Monday – Friday 6:30 a.m. – 5 p.m. Saturday 6:30 a.m. – 3 p.m. Sunday 8 a.m. – 5 p.m. |
| Saudi Arabia | 800 850 0685 800 844 0652 |
English: Monday – Friday 6:30 a.m. – 5 p.m. Saturday 6:30 a.m. – 3 p.m. Sunday 8 a.m. – 5 p.m |
| United Arab Emirates | 800 03305924 | English: Monday – Friday 7:30 a.m. – 6 p.m. Saturday 7:30 a.m. – 4 p.m. Sunday 9 a.m. – 6 p.m |
Customer Relation Address
American Airlines Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034
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Comments
Need assistance
Hi Team,
Please be noted that below itinerary giving the through fare with 2PC baggage for all the legs.
My concerned is traveler get 2pc Baggage for AA 300 H 10APR 5 JFKLAX sector as well.
Please confirm.
1A PNR - LFRMPH
- TST RLR TC-BIZ MSC RLP SFP ---
RP/DELET3214/DELET3214 MB/AS 14JAN20/1244Z JSJSXU
DELET3214/3249MB/14JAN20
1.NISHTHA/MS
2 AA6664 H 19JAN 7*DELLHR HK1 1215 1635 19JAN E AA/LFRMPH
OPERATED BY BRITISH AIRWAYS
3 AA6144 H 19JAN 7*LHRJFK HK1 1800 2110 19JAN E AA/LFRMPH
OPERATED BY BRITISH AIRWAYS
4 AA 300 H 10APR 5 JFKLAX HK1 2030 0002 11APR E AA/LFRMPH
5 AA 136 N 17APR 5*LAXLHR HK1 1940 1425 18APR E AA/LFRMPH
6 AA6663 N 18APR 6*LHRDEL HK1 1925 0820 19APR E AA/LFRMPH
OPERATED BY BRITISH AIRWAYS
7 MIS 1A HK1 DEL 08JAN
Extra luggage allowance for students
I choose this Airline ,as my friend said that you give special allowance to students. But I have received communication from Make my Trip that such facility American Airlines does not give. I.feel sorry . Can you help us with extra baggage allowance as ,a student needs to carry an extra utility as they are there for 2 years. Hope you can grant request and oblige .
Thanks
Mother
Check In Baggage Allowance
Hello,
I needed information about the Check-in and Cabin baggage allowance of the individual 3 connection flights from Mumbai (India) to Roanoke (USA) on 6th August 2019
The connecting flights are as follows:
1-Mumbai - London- American Airlines AA6658 Operated by British Airways
2-London - Charlotte- American Airlines AA731
3- Charlotte- Roanoke- American Airlines AA 4803 Operated by New Airline
Also, please let me know which baggage allowance will be applicable for the 1st flight from Mumbai to London. Will the baggage allowance of American Airlines be applicable or of British Airways?
Best Regards,
Rahul Satoskar
Third checked Bag
Dear madame/sir,
I am flying to Phoenix from Jakarta, Indonesia. I have 2 bags checked, would you kindly be able to let me know how much the 3rd bag cost and what is the weight limitation
Not able to contact India office at the phone number given
I have reserved ticket Delhi-London-delhi on mileage points
I want to get the ticket issued and pay the amount required.
I did it thru AA India office.
Now I am not able to contact India office as phone seems to be
Not working.
Pl adviseA
Reg : Baggage details
Hello,
I have booked ticket from Chennai to New York and I could see the baggage information for check-in is 2pc. May I know how much weight I can carry for each bag?
Thanks!
Regarding My Travel, India to Trinidad and Tobago
Hello Sir/Made,
This is Sudhir Ranjan Singh from Bangalore, India. Sir this is to clarify one doubt of mine, that If I am traveling From India to Trinidad and Tobago through your Airlines. Which goes Trinidad and Tobago Via UK and US.
And I have applied for a Transit of US.
So, my question is if my Layover in UK is less than 6 hours, then do I need any kind of Visa for UK, since I will have US Transit Visa.
Please let me know about this condition!
Check In and Cabin Baggage Allowance from Mumbai to Roanoke
Hello,
Please, could you tell me the individual Check-in and Cabin Baggage allowance of the 3 individual flights from Mumbai (India) to Roanoke (USA) on 6th August 2019
The flight details are as follows:
1- Mumbai to London- American Airlines- AA 6658 Operated by British Airways
2- London to Charlotte- American Airlines- AA 731
3- Charlotte to Roanoke- American Airlines - AA 4803 Operated by New Airline
Please, could you tell me which baggage allowance will be applicable for the 1st flight from Mumbai to London? Will it be of American Airlines or of British Airways?
Best Regards,
Rahul Satoskar