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Altum Credo Home Finance Customer Care No.
Updated on Monday, 30 March 2026 - 10:58am
Email
All India Number(s):
- 020-27293153 (For Customer Support)
- 7378 555 666 (For Contact Support)
Website:
Official Website
Android App:
Altum Credo: Home Loan Buddy IVRS Menu: 7378 555 666
Select your preferred language
- Press 1: For statement of account
- Press 2: For part disbursement
- Press 3: For part repayment
- Press 4: For pre-closure statement
- Press 5: For list of documents
- Press 6: To speak to customer care executive
- customercare [at] altumcredo [dot] com (For Customer Care)
Important Link
For Complaint
Level 1:
- For any query/complaint, you can contact at 020-27293709, 7378555666 or mail at customercare [at] altumcredo [dot] com .
- You can also lodge your complaint online through Altum Credo: Home Loan Buddy App .
Level 2:
- If your query is not resolved within 7 days then, you can contact the Customer Grievance Redressal Officer at the detail given below:
Dessignation: Head - CPU
Address: Altum Credo Home Finance Private Limited, Office No. 302, 1st floor, MPJ Complex, Navsphurti Co-operative Housing Society Ltd, Wakdewadi, Shivajinagar, Pune - 411005
Working Hours: Mon-Fri: 9:30am-6pm, Sat: 9:30am-1:30pm (2nd Sat off)
Level 3:
- If your query is still not resolved within 30 days, then you can lodge your complaint online through National Housing Bank (NHB)
Address: Department of Regulation and Supervision,
National Housing Bank ( NHB),
4th Floor, Core 5-A, India Habitat Centre,
Lodhi Road, New Delhi - 110003 - You can also lodge your complaint online through Complaint Portal .
Address
Altum Credo Home Finance Pvt. Ltd.
Floor No. 7, Kalpataru Infinia,
Plot No. 21, Sub Plot No.3, CTS No. 15/1,
Wakdewadi, Shivajinagar, Pune 411005
Contact No.: 020-27293154, 020-27293709, 020-27293710, 020-27293711
