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Alliance Broadband Customer Care No. 1800 1200 300
Updated on Friday, 4 February 2022 - 9:26am
Organization:
Alliance Broadband Toll free Number(s):
- 1800 1200 300 (Customer Support)
All India Number(s):
- 987 433 1155 (WhatsApp Number)
- 033-7100 2000 (General Queries)
- 916 369 1000 (SMS For Quick Response)
Website:
Official Website Emails
- service [at] alliancebroadband [dot] co [dot] in (Customer Query Related)
- abspl [at] alliancebroadband [dot] co [dot] in (Alternate mail For Query Related)
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Important Links
Kerala and Tamilnadu Helpdesk
For Service and Support: 7596004885 / 0484-4000878
Andhra Pradesh and Telangana Helpdesk
For Service and Support: 7596080776
Address
P-31 Nani Gopal Roychowdhury Avenue,
Phillips Crossing, Kolkata -700014.
Phone: 033-71002000
Comments
No connection
I have lodge 8 complain no body came yet to resolve the problem your customer service m/s sharmistha yesterday helped me through mobile covertion with your local engineer he promised today he will come from morning l called him he picked the phone after 4pm he is not picking up the phone
What to do last three days no net service
Can I switch to other networks
As it seems you have no service net work
I also suffering the same
I also suffering the same problem. verst services
Poor Service
The customer service is very poor. They only take your complaint & do not take any concrete action. In fact, they are afraid of local Service Providers and can not control them. There is no monitoring of work quality of service provider by Alliance.
Ultimately customer suffers. Many customers are changing Alliance & opting for other better broad band services. Service providers are not affected by this change. They will keep the same customers with other broadband services.
It is Alliance, who are loosing business.
Regards,
Shankar Ray
Very bad service
Internet is always down. No customer service help neither the local operator's. Always internet issue and low speed. Very poor service. Unsatisfied
Paid the money but package has not been extended
Yesterday I paid ₹590/- online to extend my package validity, but it has not been extended. I have the receipt of the transaction. I emailed you a and sent Whatsapp massage. Tried the toll free number. Nobody picked up the phone. Tried to send the sms to the suggested number, it is not working. I am very upset with your customer care. Please help me.
Thanks.
Anirban Banerjee
Reg - NO INTERNET NO SERVICE
Inspite of calling several times during the whole day the internet service is down and nothing done from Alliance.
They even didnt call back no resolution no ETA nothing.
I have not been able to work from home today.
Please resolve the issue as soon as possible.
Not getting connection since three months
I am using alliance broadband connection since 7yrs. But around September 2018 suddenly my connection stopped working , when I contacted alliance customer care they told me that there is problem in their switch ,which will get resolve in 3-4 days. But after 10days also the problem didn't got resolved. So I again contacted them but this time my connection subscription had expired, so they didn't logged my complain and asked me to renew my subscription, so that i can register a complain.And as they said i renewed it. After that they registered my complain but again no action was taken to resolve it. After multiple calls also , they just keep saying that this will get resolve soon. After one month the subscription got expired again, but still the issue was not resolved, and i was waiting that may be it will be resolved in some days.And now it has been almost more than 3months , they had not taken any action and when i am trying to log a complain they are again saying that your connection is in expired state and they will not register a complain until i renew my subscription. Previously I renewed , but still they didn't resolve it, now if I again renew it, my money will again get wasted , as the connection is still not working. Because if connection is ok, then after service expires, user gets a service expired message in the login page. But since the connection is still not working , the login page is not opening, so I requested them to first fix my problem first,then i will renew my subscription, but they told me that ,you need to talk to franchise to resolve your problem, and when i talked to the franchise people they asked to log complain in alliance customer support. After so many request to both the offices they are not taking any action and harassing me that go and find another connection, we will not provide you the connection. Please have a look at my problem and please resolve it as soon as possible.