All Nippon Airways (ANA) Contact No. 000-800-100-9274

Toll free Number(s): 
  • 000 800 100 9274 (For India,24/7)



Please select your preferred language: English, Japenese

  • Press 1: For reservation enquiry including rewards & upgrade
  • Press 2: For ANA mileage club enquiry
  • Press 3: For flight operation status via text messaging

Global Support

  • +81-343326868 (charged Business Hours : 24 hours 7 days/week)
  • +570-029701 (fixed rate from anywhere in Japan)
  • +3-67418702 (charged Business Hours : 9am-6pm 7 days/week)

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Baggage Information

  • Baggage weight for first class 70 lbs./32 kg per piece. For Business class not more then 70 lbs./32 kg per piece and for Premium Economy and Economy Class the weight must be 50 lbs./23 kg per piece
  • Excess baggage fees will apply when checking in most baggage that exceeds the free baggage allowance. 
  • For more information please read.

Global Contact No.


Shiodome City Centre,
1-5-2 Higashi-Shimbashi,
Minato-ku, Tokyo 105-7140

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Request for full refund as my flight has been changed

I have booked ticket from Los Angeles to Singapore Via Tokyo, and my PNR is SW594M. Now ANA sight shows my flight has been changed, and this change is not acceptable to me. Please process for cancellation of ticket and for full refund.

Praveen Kumar Gupta

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