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Alibaba Cloud Customer Care No. 011-7127 9699
Updated on Thursday, 18 June 2026 - 5:27pm
Email
All India Number(s):
- 011-7127 9699 (For Contact Support)
Website:
Official Website - contact [dot] us [at] alibabacloud [dot] com (For General Support)
Important Links
Global Sales Contact Details
| Sr No. | Country | Toll Free No. | Contact No. | Language Support Hours |
|---|---|---|---|---|
| 1 | United States | 1-844-790-5330 | +1 205-273-2361 , +1 205-273-2362 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9pm-7am (UTC -8, San Francisco, Seattle, Las Vegas), 12am-10am (UTC -5, Washington, New York, Boston) |
| 2 | China (Hong Kong) | 800-938-903 | +852 30020451 , +852 30020452 , +852 30020453 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC +8) |
| 3 | Singapore | 800 852 8701 | +65 6965 1790 , +65 6965 1791 , +65 6965 1792 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC +8) |
| 4 | Indonesia | 001-803-0081-1341 | +62 215-099-5349 , +62 215-099-5344 , | Bahasa Indonesia: Monday-Friday, 9am-6pm (UTC +7, Jakarta, Kota Medan, Surabaya) |
| 5 | Vietnam | 121-020-120 120-321-23 122-808-75 |
- | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 8am-11pm, (UTC +7) |
| 6 | Malaysia | 1-800-81-0682 | +60 340-652-144 , +60 340-652-145 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12pm (UTC +8) |
| 7 | India | +91 800-040-4480 | +91 11-71279699 | English: Monday-Friday, 10am-7pm (UTC +5:30) |
| 8 | Philippine | 1-800-1653-0005 | +63 2823-13554 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12pm (UTC +8) |
| 9 | China (Taiwan) | +886 008-0185-7178 | +886 277-448-880 , +886 277-448-870 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12pm (UTC +8) |
| 10 | Japan | - | +81 505-050-0935 , +81 505-050-0936 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 10am-1pm (UTC +9) |
| 11 | Korea | - | +82 234986920 | English: Monday-Friday, 9am-7pm (UTC +9) Mandarin: Monday-Friday, 9am-12pm (UTC +8) |
| 12 | Australia | 1800-291-018 , 1800-418-613 |
+61 370-450-075 , +61 370-450-076 | English: Monday-Saturday, 12pm-12pm, 24 Hours (AEDT) Mandarin: Monday-Friday, 12pm-3am (AEDT) |
| 13 | United Kingdom | +44 8000-668-869 | +44 20-3885-4300 , +44 20-3885-4298 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 1am-4pm (UTC +0) |
| 14 | Germany | 0800-180-6653 | +49 699-023-5991 , | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 2am-5pm (UTC +1) |
| 15 | Portugal | - | +351 210 270 012 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC +8) |
| 16 | Netherlands | - | +31 202 251 029 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC +8) |
| 17 | Canada | - | +1 226 499 5618 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC +8) |
| 18 | Brazil | - | +55 113 090 3044 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC +8) |
| 19 | Thailand | 1 800 019 120 | +66 977 832 918 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC +8) |
| 20 | France | - | +33 532650052 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC -1) |
| 21 | China (Macao) | +853 68918502 | +853 68918498 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC +8) |
| 22 | Colombia | - | +57 601-918-7086 , +57 601-918-7085 | English: Monday-Friday, 24 Hours Mandarin: Monday-Friday, 9am-12am (UTC +8) |
India Office Address
Alibaba Cloud (India), 3rd Floor,
Prudential Building, Prudential IT Park Central Avenue, Powai, Mumbai
Contact No.: 022-68174512
Global Offices Contact Details
| Sr No. | Country | Contact No. |
|---|---|---|
| 1 | Singapore, Singapore | +65 3163-8014 |
| 2 | Indonesia, Jakarta | +62 212-789-9352 |
| 3 | Japan | +81 345-799-468 |
| 4 | S. Korea, Seoul | +1 646-813-0131 |
| 5 | China, Hong Kong | +852 3018-3618 , +1 646-813-0131 |
| 6 | India, Mumbai | +91 22 68174512 |
| 7 | Malaysia, Kuala Lumpur | +60 1546-0000-23 |
| 8 | The United Arab Emirates, Dubai | +971 4 3995551 |
| 9 | Australia, Melbourne | +61 2-8379-8028 |
| 10 | United Kingdom, London | +44 20-7048-8226 |
| 11 | Germany, Frankfurt | +49 699-579-9952 |
| 12 | France, Paris | +0033 180 069 321 |
| 13 | United States, Silicon Valley | +1 646-813-0131 |
