Alaska Airlines Customer Care No. 000 800 100 1051

Organization: 
Toll free Number(s): 
  • 000 800 100 1051 (Customer Support)
All India Number(s): 
  • 022-5650 5702 (Mumbai)

Emails

  • mileage [dot] plan [at] alaskaair [dot] com (To Request Missing Credit)
  • refunds [at] alaskaair [dot] com (For Refund Query)

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Important Links

SMS Service

  • SMS the query to 82008 or +1 800 252 7522 (Use 160 characters or less per message)

Contact Support Table

Sr.No. Department Contact Information
1 Reservations / pre-flight questions 1-800-252-7522 (1-800-ALASKAAIR)
Accessible services help:
1-800-503-0101
Group reservations for ten or more passengers:
1-800-445-4435
Group travel hours:
6am - 6pm PT, Mon-Fri
7:30am - 6pm PT, Sat
2 Post-flight questions / complaints 1-800-654-5669 Post-flight hours:
7am - 7pm PT, Mon-Fri
8am - 5pm PT, Sat
3 Account 1-800-654-5669 Account hours:
7am - 7pm PT, Mon-Fri
8am - 5pm PT, Sat
4 Lounge 1-800-654-5669  

Cancellation/Ticket Refunds Policy

  • If you want to cancel or change your flights online, then you can do it by click on Manage Reservation.
  • The Electronic Ticket purchased through alaskaair.com, can request a refund online, as long as the ticket is wholly unused. For refunds on all other refundable electronic tickets, please contact Reservations for assistance.
  • If you have to check the status of your refund contact customer care execcutive at 206-392-7722 on weekdays between 9am-12pm & 1pm-4:30pm (PST) or fax inquiries to 206-392-7587  or you can also email at refunds [at] alaskaair [dot] com.
  • For more information please read.
  • If you have query related to refund, then you can contact at:
    Email: refunds [at] alaskaair [dot] com
    Address: Alaska Airlines Attn: Refunds -
    SEAAR P.O. Box 68900 Seattle, WA 98168
  • Refund process takes place upto 7 business days. For more information please read.

Global Contact Support

  • 001 206 244 0751 (Assistance Support for countries not listed in the following table)
  • Email: international [dot] tech [at] alaskaair [dot] com
  • All contact numbers only work from land lines.T make a call from the mobile activate international dialing features.
Sr.No. Country Contact
1 Antigua 011-800-25275200
2 Argentina 00-800-25275200
3 Australia 0011-800-25275200
4 Belgium 00-800-25275200
5 Bermuda 011-800-25275200
6 Canada 1-800-252-7522
7 China 00-800-25275200
8 Colombia 005-800-25275200 (Orbitel) 
009-800-25275200 (Telecom Colombia)
9 Costa Rica 00-800-25275200
10 Denmark 00-800-25275200
11 France 00-800-25275200
12 Germany 00-800-25275200
13 Hong Kong 001-800-25275200
14 Hungary 00-800-25275200
15 Iceland 00-800-25275200
16 India 000-800-1001051
17 Ireland 00-800-25275200
18 Israel 014-800-25275200 (Bezeq)
013-800-25275200 (Barak)
012-800-25275200 (Golden Lines)
19 Italy 00-800-25275200
20 Japan 0061-010-800-25275200 (IDC)
001-010-800-25275200 (KDD)
0041-010-800-25275200 (Japan Telecom)
0033-010-800-25275200 (NTT)
21 Korea 002-800-25275200 (Dacom)
001-800-25275200 (Korea Telecom)
008-800-25275200 (Onse)
22 Malaysia 00-800-25275200
23 Mexico 001-880-252-7522 (Reservations)
001-880-654-5669 (Customer care)
24 The Netherlands 00-800-25275200
25 New Zealand 0-800-25275200
26 Norway 00-800-25275200
27 Philippines 00-800-25275200
28 Portugal 00-800-25275200
29 Singapore 001-800-25275200
30 Spain 00-800-25275200
31 Sweden 00-800-25275200
32 Switzerland 00-800-25275200
33 Taiwan 00-800-25275200
34 Thailand 001-800-25275200
35 United Kingdom 001-800-2527522
36 USA / Canada 1-800-ALASKAAIR (1-800-252-7522)

Corporate Offices Contacts

Sr.No. Name Contact No. Address
1 Alaska Airlines +1 206 433 3200 P.O. Box 68900 Seattle, WA 98168
2 Horizon Air +1 206 241 6757 P.O. Box 68977 Seattle, WA 98168

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