AirDo Airlines Customer Care No.

Important Links

Important Contacts

Sr.No. Service Number Fax Timing
1 Reservation and
Information Center
+81-3-6741-1122 (Tokyo), +81-11-707-1122 (Sapporo) +81-11-707-2288 8am-8pm
2 The ANA
Disability Desk
+81-3-6741-8900,
+81-570-029-377 (International Number)
0120-029-366
(Only available
from within Japan.)
9am-5pm

The ANA Domestic Cargo Centers Contact Details

Sr.No. Centre Contact No.
1 Haneda +81-3-6700-2728 (Sending), +81-3-6700-2726 (Arriving)
2 New Chitose +81-123-45-5122
3 Asahikawa +81-166-83-4800
4 Memanbetsu +81-152-74-4619
5 Tancho Kushiro +81-154-57-3757
6 Hakodate +81-138-57-7500
7 Sendai +81-22-383-4002
8 Nagoya +81-569-38-8840
9 Fukuoka +81-92-415-0200
Note: Cargo is not handled at Tokachi-Obihiro Airport or Kobe Airport.

For Lost/Damaged Baggage Customer Service Desk

Sr.No. Airport Contact No. Business hours
1 Haneda +81-3-5708-7445 9am-6pm
2 New Chitose +81-123-45-6617 9am-6pm
3 Asahikawa +81-166-83-4700 9am-6pm
4 Memanbetsu +81-152-74-4617 9am-6pm
5 Tancho Kushiro +81-154-57-3895 9am-6pm
6 Tokachi-Obihiro +81-155-64-2988 10:30am-6pm
7 Hakodate +81-138-57-8181 9am-6pm
8 Sendai +81-22-383-4106 9am-6pm
9 Chubu +81-569-38-8610 9am-6pm
10 Kobe +81-78-303-2911 9am-6pm
11 Fukuoka +81-92-611-0934 9am-6pm

Offices Address

Sr.No. Office Address
1 Headquarter Airdo Co. Ltd., Oak Sapporo Building 8F,
2-9, Kita 1 Nishi, Chuo-ku, Sapporo-shi, Hokkaido
2 Postal Address Haneda Airport Terminal 1 Building, 3-3-2
Hanedakuko, Ota-ku, Tokyo

Social Sites