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AirDo Airlines Customer Care No.
Updated on Wednesday, 30 April 2025 - 10:51am
Organization:
Hokkaido International Airlines
Website:
Official Website Important Links
Important Contacts
| Sr.No. | Service | Number | Fax | Timing |
|---|---|---|---|---|
| 1 | Reservation and Information Center |
+81-3-6741-1122 (Tokyo), +81-11-707-1122 (Sapporo) | +81-11-707-2288 | 8am-8pm |
| 2 | The ANA Disability Desk |
+81-3-6741-8900, +81-570-029-377 (International Number) |
0120-029-366 (Only available from within Japan.) |
9am-5pm |
The ANA Domestic Cargo Centers Contact Details
| Sr.No. | Centre | Contact No. |
|---|---|---|
| 1 | Haneda | +81-3-6700-2728 (Sending), +81-3-6700-2726 (Arriving) |
| 2 | New Chitose | +81-123-45-5122 |
| 3 | Asahikawa | +81-166-83-4800 |
| 4 | Memanbetsu | +81-152-74-4619 |
| 5 | Tancho Kushiro | +81-154-57-3757 |
| 6 | Hakodate | +81-138-57-7500 |
| 7 | Sendai | +81-22-383-4002 |
| 8 | Nagoya | +81-569-38-8840 |
| 9 | Fukuoka | +81-92-415-0200 |
| Note: Cargo is not handled at Tokachi-Obihiro Airport or Kobe Airport. | ||
For Lost/Damaged Baggage Customer Service Desk
| Sr.No. | Airport | Contact No. | Business hours |
|---|---|---|---|
| 1 | Haneda | +81-3-5708-7445 | 9am-6pm |
| 2 | New Chitose | +81-123-45-6617 | 9am-6pm |
| 3 | Asahikawa | +81-166-83-4700 | 9am-6pm |
| 4 | Memanbetsu | +81-152-74-4617 | 9am-6pm |
| 5 | Tancho Kushiro | +81-154-57-3895 | 9am-6pm |
| 6 | Tokachi-Obihiro | +81-155-64-2988 | 10:30am-6pm |
| 7 | Hakodate | +81-138-57-8181 | 9am-6pm |
| 8 | Sendai | +81-22-383-4106 | 9am-6pm |
| 9 | Chubu | +81-569-38-8610 | 9am-6pm |
| 10 | Kobe | +81-78-303-2911 | 9am-6pm |
| 11 | Fukuoka | +81-92-611-0934 | 9am-6pm |
Offices Address
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Headquarter | Airdo Co. Ltd., Oak Sapporo Building 8F, 2-9, Kita 1 Nishi, Chuo-ku, Sapporo-shi, Hokkaido |
| 2 | Postal Address | Haneda Airport Terminal 1 Building, 3-3-2 Hanedakuko, Ota-ku, Tokyo |
