IVRS Menu: 9999 427 599
- Press 1: To know more about products
- Press 2: For product complaint
- Press 3: To speak to sales executive
- Press 4: For information related to dealer and distributor
After pressing any above keys call will be transferred to the customer care executive .
Email
- info [at] activaappliances [dot] com (For General Information)
- customerservice [at] digismartelectricials [dot] com (For Customer Services)
Important Links
To Buy Online
Branch Office Addresses
| Sr No. |
Office |
Address |
| 1 |
Address 1 |
B-4/31, Ground Floor, Sector 7, Rohini, Near Hansraj Mathi Wale (Sector 7/8 Divider), Delhi - 110085 |
| 2 |
Address 2 |
Shop No. 228, Block G, Pocket 7, Sector 16, Rohini, Near Giani's Ice Cream, Delhi - 110089 |
Return/Replacement And Cancellation
- For any query/complaint, you can contact to the customer support team .
- You can cancel your order within 3 hours of placing .
- You can make a return/replacement request within 7 days from the date of delivery .
- For more information, please read .
Registered Office
DigiSmart Electricals (India)
Plot No. J-42, Sector-2,
DSIIDC, Bawana,
Delhi -110039, India
Comments
Celling fan noise problem
Customer Service Team,
I purchased (Activa_Corolla (900 MM) Fan on 15 April 2026 .Unfortunately, the fan is emitting a persistent noise and humming during the operation, even after checking that all screws are tight and the blades are clean. This noise is inconsistent with the product's advertised quiet performance..It is loud enough to disrupt normal daily activity and sleep.I request a replacement the fan under warranty as soon as possible.
Sincerely,
I have purchased the fan and
I have purchased the fan and getting the noise is coming constantly and also not getting proper air
Worst service
Don't buy their products. They never respond your complaint. Just waste of money. Even their sales executive is very rude. They don't need any costomer.
Now am connecting with consumer court.
Activa corolla celling fan
This fan is properly not working and sound quality is very poor.please immediately solve this problem.
Product repair issue
I want to bring to your attention that I purchased two Activa fans from your showroom, one of which has become faulty. The fan is still under warranty, which is valid for two years.
When I spoke to your toll-free number, your representative advised me to get the fan repaired from a nearby showroom and said that the company would bear the cost. However, when I contacted the showroom, they said that the company will only pay Rs. 150 and I have to bear the rest
Subject: Complaint Regarding Faulty Water Heater Purchased
am writing to bring to your attention an issue with the Activa home water heater that I purchased approximately 10 months ago. Until recently, the product functioned properly, but it has now developed a serious problem.
Whenever I switch on the water heater, the main power supply of the entire house trips and all electrical switches turn off. This indicates a possible internal fault with the heater, which is not only inconvenient but also a potential safety hazard.
The product is still under warranty, and I kindly request you to take immediate action to inspect, repair, or replace the faulty unit at the earliest possible time.
Damage Product
i Purchased ACTIVA Energia Premium 1200 MM (28 Watts) 380 RPM BLDC Motor Fan FROM AMAZON,
i Unbox My of 10 Days Later after Delivery,But FAN IS NOT WORKING,
Total Damage Product Received. So I requested Please Replace My Product.
पंखा धीमे चलने के कारण
मैन 2महीने पहले आप के यहां से 2पंखा खरीदा था लेकिन उसमे से एक पंखा बहुत धीमे चलता है मैन कस्टमर केयर में फोन भी किया था पर फोन उठा ही नही अब आप बताइए में क्या करू मेरी सहायता करे
Fan is stopped in 6 month
Same issue , fan not working after 6 months, customer care not responding my call emails.
water heater
Propali not work sortsarkit
By
Heater is not working well
Maine bhut baar costumer care main call ki fir bhi koi response ni Mila or vo log bhut hi rudely baat kerte hi or kharab words bhi use karte hi isliye koi bhi inke brand ka product buy mat kera .
TV installation
I am gifted a Activa TV 32" by my friend. Installation required. Pl provide me the phone no of covered service provider at Guwahati,Assam.
Activa led tv
Sir maine activa tv kharida aur 1 saal ke under kharab ho gaya tv men adha hissa blank aaraha hai aur costomer ceare kahta hai ki iski koi guaranti nahi hai
Activa
I have purchased Activa be smart TV series 4003 by on line .I want to commission the same.any service man to help.cuddalore, tamilnadu,india
Replacement of remote
I have a 32 inch activa smart tv. Remote not working. Where and how do I purchase a new remote.
Activa celling fan not working
Fan nhi chal rha aur coustomer care pr baat nhi ho paa rhi call nhi pic kr rhe ya to cut kr rhe
Complaint of non-functional SMART LED TV
Sir,
I had bought a SMART LED 32” TV in Oct 2018 Online. Since last week it is not functioning. I have tried to contact customer care since and the call could not get through. With no option left I am sending this mail.
Please do the needful necessary to solve my issue at your very earliest.
Thanks
Akshay
(Ludhiana)
Mixer burn in in days after purchase
Main Activa company ka mixer purchase kiya tha but woh do din mein hi chal gaya jab Snapdeal company ko complete ki to unka kehna hai ki hamare warehouse mein bhejo agar o mere address pe bhej sakte hain to collect bhi kar sakte hain but woh aisa nahi kar rahe hai to please aap unse kaho ki woh mere address collect kare aur mujhe Mera amount refund kare thank you