Acer Customer Care Numbers 1800 116 677

Organization: 
Toll free Number(s): 
  • 1800 116 677 (9am to 6pm)
  • 1800 114 100 (9am to 6pm)
All India Number(s): 
  • 0120 3807200
  • 011-30233000
  • 044-40284100

Email

  • Ail [dot] enquiries [at] acer [dot] com
  • ail [dot] nbeasycare [at] acer [dot] com

Acer SMS service

9901676677 Send your product serial number including the problem/issues to
this number and Acer customer care will call back to you

Important Links

Store Locator

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Office Addresses

City Contact Address Fax
Bangalore HO 080-39408700, 40708700 Acer India (Pvt) Ltd.,
Embassy Heights
6th Floor, No.13,
Magrath Road,
Bangalore - 560025
080-25329535
New Delhi 011-3314 8800 Acer India (Pvt) Ltd.
No. 17, 2nd Floor, Kailash Enclave
Near Kailash Colony Metro Station
New Delhi - 110048
 
Mumbai 022-71612000 Acer India Pvt. Ltd.
Unit No 510, Western Edge II,
Village Magathane,
Western Express Highway,
Borivali (E),
Mumbai - 400 066
 
Chennai 044 40509200 Acer India Pvt.Ltd,
C/o DBS Corporate Services Pvt Ltd,
DBS HOUSE,
No. 31A, Cathedral Garden Rd,
Chennai - 600 034
 
Kolkata 033 - 44272400 Acer India Pvt Ltd
Office No. 2, 5thFloor, Tower II,
PS Srijan Corporate Park, GP – 2,
Block EP & GP, Sector V – Salt lake
10/2 Hungerford Street,
Kolkata 700091
 
Guwahati 9854092884 Acer India (Pvt) Ltd.
H.No.101, Ground Floor,
Opposite City Heart Hospital,
Near Bihutoli, Rajgarh Road,
Guwahati - 781 007
 
Jaipur 0141-4041960. Acer India Pvt. Ltd.
D-176, G-1, Golden Raisel
Bhrigu Marg, Bani Park
Jaipur -302016 ( Rajasthan)
 
Cochin 0484 - 4137000 Acer India Pvt Ltd.
XXXII / 2611 A-1, 1st Floor, Sivangari,
P.J Antony Cross Road,
(Opp : Muthoot Honda),
Palarivattom,
Cochin - 682 025
0484-4137001
Ahmedabad 079-61344461 Acer India (Pvt) Ltd.
101-104/105,
GCP Business Centre,
Opp. Memnagar Fire Station,
Vijay Cross Road,
Ahmedabad - 380014.
 
Chandigarh 0172-3029501 - 505 Acer India (Pvt) Ltd
7th Floor, Sebiz Square,
Plot No. IT C-6, IT Park,
Sector 67,
Mohali - 160062
 
Pune  020 - 40147571 Acer India (Pvt) Ltd.
C/o Regus Business Centre (Pune),
Level II, Connaught Place, Bund Garden
Road, Pune - 411001
 
Lucknow 0522 - 3940870 Acer India Pvt Ltd
509, Ratan Square,
Near Burlington Chowraha,
20-A, Vidhan Sabha Marg,
Lucknow - 226 001 ( UP)
 

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Comments

very bad experiance with services of Acer

I am also disappointed with services of Acer. I have bought a Laptop all the software was told to me inbuilt or was purchased original with laptop only. Laptop screen starts flickering anytime. When contact to the seller he gives a call center number, when call them they start to tell you that it is a software problem do this, do that etc...anything of which doesn't resolve problem.
Further, if it was a software problem, it should be continuously there, but when I start the laptop head down, most of the times it starts normal, so I don't think it is hardware problem.
Can anybody tell me how can I lodge a complain, I think they are only waiting for warranty time to expire only then they will lodge my complain.

Laptop Mother board issue and not repearable

Shocked to here issue in mother board within 1 year of purchase..

As i have turned up to service center after 1 year of purchase, i was told laptop out of warranty.

Another shock is they said no mother board stock available in Acer itself.

If this is the case, what i can do with laptop?
Even though my laptop is not a old model, why mother board not available?

Totally disappointed with the product and service provided from Acer.

Expecting your propmt reply and help in getting issue fixed.

Solution for complaint

Screen are completed white

REGARDING ACER WORST SERVICE

MY LAPTOP KEYBOARD GOT CORRUPTED AND I HAD REGISTERED MY COMPLENT REGARDING THIS ISSUE FROM PAST 2 MONTHS BUT NO RESPONSE FROM THE SERVICE MAN..WORST EXPERIENCE EVER...IF I CALL TO SERVICE MAN HE SUGGEST ME TO CALL THE COURIER BOY..SO WHO THE FUCK KNOWS THE NUMBER OF COURIER BOY..ITS YOUR JOB TO DO THAT THING NOT BY CUSTOMER.

Not responding my complain

I have complained regarding my Acer laptop which is having some issues in charging. After 2 month of use it is not charging anymore. I have already applied for the repair of the laptop but the Guwahati Acer customer care service is not responding to my complain. Issue have been facing since last month but the spare or the customer service has not arrived yet. I am very disappointed by the service of the Acer Guwahati customer care. It gives me thought regarding why did I brought this. If you are not ready for customer service then you shouldn't sell the item. Do something and repair it as soon as possible.

Case Id

May I know ur case id please

Charger fault

Sir please call me sir laptop Acer ka liya hai 13septmber ko sir charger fault hai sir help me

Compliant for Laptop

Dear Sir,
I am purchased one new laptop last month 21-Aug-2019,keyboard is working for laptop,I have complaint call log with last 10 days,but till now anyother person did not contact,Complained Id-3295503I

RECEIVED A FAULTY ACER CALLING TABLET FROM UDAAN EXPRESS

Hello Sir / Madam,

Good Morning!

I have purchased ACER calling tablet for Rs.3,460.80 from UDAAN udaan.com on 01/01/2019 but found faulty when we checked it after opening the box. There is no audio and there is a touch pad issue and both are not working properly.

I have created a return request on the same day (01/01/2019) but they have denied saying it is not refundable as per their policy but I saw there is a replacement & refund policy of 2 days (48 hours) and I have attached everything for your reference.

I raised many return requests with UDAAN but they have rejected saying there is no refunds or replacements. When I called them on xxxxxxxxxx and even though they have not responded properly. Today when I have again called they have given me the service center number of ACER tech support, when I called that number there are nobody over there respond me and then I got the number of acersupport online and called their customer care number xxxxxxxxxx and they have asked me the detailed information about ACER tablet, its IMEI number, serial number, from where I purchased etc.I have them all the information and even sent mails to them but there is no response.

It is my daughter's birthday next week and I thought to gift it to her but due to this fraud & the fake people I am unable to gift her anything.

I am fed up of these people as they have delivered me a faulty ACER tablet which is not working properly.
Please take necessary action against UDAAN and also their vendor called Shop Name: Pearl Overseas, B15, Meera Complex, Ground Floor, Office No.3, Matiyala Road, Uttam Nagar, Landmark: Near Delhi Bazaar outlet, Delhi-110059. Delhi.who sent me this faulty ACER tablet through UDAAN express(e-commerce agent).
I request you humbly to get me the amount or the replacement of that product which is in the working condition and everything should be fine.
Hence please justify this issue, resolve it and will be very grateful & thankful to you forever.

Non respoce of toll free no

R/s
Department of Post purchase Acer desktop.Now one desktop is out of order.I have contact many time to acer toll free no , but no response.
Please ADVICE WHAT TO DO??

DVD Driver is not Working

Dear Sir,
My Laptop Purchased date 08th May, 2016, Laptop Model No. ES1-531-P27U. I"m Purchased from Croma Invoice no. is slf02a020030098243. Laptop Driver is not Working.

Please solved my problem.

Regards,

Vikas Kumar

i have a android cell problem.

I used my mobile Acer btouch E120 (android) browser yesterday and open my android market and suddenly there pop a security warning and it says certificate does not match the site..and it has continue and cancel button..i accidentally clicked the continue button. after that, i try to open my android market and it wasn`t working anymore.what should i do to fix it? thanks
how i do?

System over heating after servicing and various other problems

Acer aspire V5 571G(I5); Sl no. Nxm2esi0032270b5a46600 Purchased on 2/9/2012 initially was having exhaust problem and was sent for servicing. After this i came to know that my 2 gb RAM was missing. I informed that to the servicing executive. Now the same problem is occuring. The fan is again not working. I am utterly dissapointed with the servicing. An immediate response is expected from the servicing team.

plz help me frm dis

Hi,
I have purchased Acer laptop model number 5750Z,V.TIN : 27070001898V,C.TIN : 27070001898C...on 03/07/2012 from ALFA(Mumbai)..i m really disappointed,now i think they should i brought Acer...and belive me what a service they have.....from very 1st day im getting prblm of keypad now my motherboard....
Regard
Janak Tej Rawal
7208428081

COMPLAINT NO.401408

I have logged a complaint on 27th August 2012 morning and the complaint no. 401408. Till now neither attended the complaint nor received any calls from service provider. myself called twice on 080-40922096 (Sysnet re) wherein their response was very poor saying that they will attend the call only tomorrow. That is exactly 48 hours after my complaint was logged. Can someone close the call immediately as this very difficult without net in the system

No help from support

I purchased an Acer mobile and the battery is on its way out. I cannot get a replacement battery from shops. None of them support Acer phones despite living in Mumbai.
What is my worst experience is that the help support provided is unable to provide assistance. One lady attending my call said that she was not even aware or heard that Acer sold mobile phones!
After about 4 hours of trying to get help from over 20 dialed numbers from Acer point dealers in number, all listed on the website, I have given up on Acer.
The Acer company executives are invisible on their website or on the internet. The company is being supported by rude and impolite call center personnel.

Laptop model AS4750Z

I have purchased one new acer laptop model AS4750Z during November 2011 from Durga Computers and Electronics, Ambattur, Chennai.

Within one month time, the system will shut down immediately within five minutes. Then I have handedover the system to them and in turn they have locked a complaint with acer customer service centre at Vadapalani, Chennai. They came and checked on 03.01.2012 and found that mother board problem [Ref No.010412-334]. From that date problem not yet rectified not standby laptop not provided to me.

Two days back only, one standby note book provided to me [model D250]. That to is not working properly. The purpose of laptop purchase is not fulfilled because of your very tremendous service.

I request you to provide me a new laptop instead of servicing the old one.

Regards,

V Subramanian,
9840779114.

most urgent

Dear Sir

I have the honour to say that , i have purchased an Acer Laptop model no P5WE0, Aspire 5755-2312G50Mnbs , P/N: LX.RPY0C.011, S/N LXRPY0C01112526F471601 invoice no DH/R/1210/2011-12 dated 15-09-2011 from DATA HOUSE 535, Ground Floor, Rangmahal Building Near Ulubari Petrol Pump Ulubari, Guwahati- 781007, a scheme of Reebok shoe was there, but till date i have not recived the scheme, where as i am not getting fruitfull answer from Data House also, instead of this, i have also contact with customer care at Guwahati, the result is also same. So , sir please guide me regarding this matter and do the needful as earliest.

Regards
Subasish Paul
GUWAHATI
M no 9954047835
I.D paulsubasish [at] yahoo [dot] co [dot] in

formating

i needed to format my acerlaptop,aspire5745G. AS NO software CD COMES WITH NEW PURCHSAE AND NO BODY IS WILLING TO HELP AT SUPPORT/SERVICE CENTRES; I AB AT A LOSS AS WHAT/HOW TO GO ABOUT IT.
MICROSOFT CERTIFICATE OF AUTHORITY ON THE ORODUCT GIVES ME THE KEY DETAILS ALONG WITH THE OEM NUMBER.WHICH lS LXPTX0204402303D44322500. THE PRODUCT WAS REGISTERD AT TIME OF PURCASE 25.09.2010 vc

complaint

i buy a acer laptop before 6 month but from starting of opereting of laptop it giving several problems...and company not noticed any complaint and not giving service...wht shld i do?.....i think acer products are bad in quality

Regarding gift voucher for reebok product

I have purchased a 4820T laptop in MARCH 2011.I was issued REEBOK GIFT VOUCHER for rs.1500.Vr.no.-1079038 valid upto 9 th OCTOBER ,2011.when i visit REEBOK SHOWROOMS ,their system reported that this voucher number already exists in their system.so,this cannot be utilised.So,do kindly needful and oblige .
OR ADVICE WHAT TO DO??

Complaint On acer service

I really disappointed on acer laptop service.I bought my laptop(acer aspire 4810 timeline series) one year back. After buying that laptop i faced many problems on hardwares but i didn get proper service yet.I think acer laptops are not good in their functioning and their hadrware parts.If the company has any commitment on their customers Please do something for this otherwise the money spent on that will be waste for many people.

Expecting good responce...

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