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Nykaa Customer Care No. 1800 267 4444
Updated on Tuesday, 31 March 2026 - 6:08pm
Email
Organization:
Nykaa.com Toll free Number(s):
- 1800 267 4444 (For Customer Support, Mon-Sun, 8am-10pm)
All India Number(s):
- 922 220 1010 (For Contact Support)
Website:
Official Website
iOS App:
Nykaa - Makeup/Beauty Shopping
Android App:
Nykaa - Beauty Shopping App IVRS Menu : 1800 267 4444
- Press 1: For Nykaa Beauty
- Press 1: To check the status of your order
- Press 2: To raise a return request
- Press 3: To check the status of your refund
- Press 4: To cancel existing order
- Press 9: For any other query
- Press 2: For Nykaa Fashion
- Press 1: To check the status of your order
- Press 2: To raise a return request
- Press 3: To check the status of your refund
- Press 4: To cancel existing order
- Press 9: For any other query
- support [at] nykaa [dot] com (For Customer Support)
Important Links
Return/Refund and Cancellation
- For any query related to return/refund and cancellation, you can contact at 18002674444 or mail at support [at] nykaa [dot] com .
- In case of any damaged/defective item received, you can initiate a return/exchange request within 15 days from the date of delivery.
- You can cancel the order before it is shipped, refund will be initiated within 24-48 hours, after the cancellation request.
- For more information, please read .
Office Addresses
| Sr No. | Office | Address (Nykaa E-Retail Private Limited) |
|---|---|---|
| 1 | Registered Office | 104, Vasan Udyog Bhavan, Sun Mill Compound, S.B.Marg, Tulsi Pipe Road, Lower Parel Mumbai-400013 |
| 2 | Corporate Office | A2, 4th Floor, Cnergy IT Park, Appasaheb Marathe Marg, Opposite Tata Motors, Prabhadevi, Mumbai 400 025, Maharashtra, India |
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