Myntra Customer Care No.

Organization: 

Email

  • support [at] myntra [dot] com (For Customer Support)

Important Links

Return/Refund And Cancellation

  • For any query/complaint, you can contact to the customer support team.
  • You can cancel your order anytime before it is shipped.
  • You can make a return/exchange request according to category of product.
  • Refund will be initiated within 5 business days to the original payment method.
  • For more information, please read .

For Complaint

  • For any query/complaint, you can contact the Customer Support team.
  • If your issue is not resolved, you can escalate your complaint to the Grievance Officer through the details given below:
    Designation: Senior Manager - CC - Escalation Desk
    Contact No.: 080-40011450 (Mon-Fri, 9am-6pm)
    Email: customergrievance [at] myntra [dot] com

Office Addresses

Sr No. Office Address
(Myntra Designs Private Limited)
1 Registered/Corporate Office Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru-560103, India
2 Branch Office Plot No. 82A, Sector 18, Gurugram, Haryana - 122015
3 Returns Processing Facility Survey Numbers 231, 232 and 233 Soukya Road, Samethanahalli Village, Anugondanahalli Hobli, Hoskote Taluk, Bangalore - 560067

Social Sites

Comments

Deactivated my account

My account got deactivated without permision or any notice. There is some myntra credit amount in my account so reactive my account asap

Wrong item received Myntra

Got a wrong product and customer care took 5 days n in end they said their logistics department has declined the return as packet was seal packed. So disappointed from Myntra. The way they put loss on customer.
Very disappointed

Account suspended

Hey Pathetic Myntra,

You guys have suspended my account for nothing, I never breached nor violated any terms however you guys have pulled my account, maybe you guys are so eager to get as many as new accounts signed up just to increase the number of users or showoff that number.
Never expected your brand is a pussycat.
All I did was purchased on your platform, now if that's a policy breach let me know..
Request you to activate my account.

Account dactivated

My account is diactivated for secuirty reasons...but why....recently i am baying a producte...after the delivery my id is gone fore secuirty reasons....solve this please

Urgent: Account Deactivated Without Intimation |

Respected Sir/Ma'am,

My Myntra account registered with mobile number *70161xxxxx* has been deactivated without any prior intimation.

When I try to login, it shows _"due to security reasons"_ and I am unable to access my account.

I have not received any email/SMS/notification regarding this. This is causing major inconvenience as I have pending orders and account balance/coupons linked to this account.

I request you to please *investigate and reactivate my account* at the earliest and inform me the reason for deactivation

Item is not picked up for Return

Highly disappointed from Myntra worse experience till date I have been contacting them since more than a week now, the delivery partner doesn’t even contact and fakely reports that I wasn’t available. If no body is contacting me how will I return the product. None picks call in customer care. What this service is.. I was a loyal Myntra customer but now I doubt this. Their services are pathetic

My account

Why you deactivated my account plz resolve it I need my account back I have so many products to deliver and two returns are pending there plz give me back my account today itself plzz

My account

Why you deactivated my account plz resolve it I need my account back I have so many products to deliver and two returns are pending there plz give me back my account today itself plzz

Account hacked and deleted

Someone logged into my myntra account and deleted it permanently. I want to recover my account. Please bring my account back.

My account is deleted please

My account is deleted please help me

My account has been deactivated

My account has been deactivated without giving any reason . Facing lots of issue .please activate my account .

Unable to login my account

My account has been deactivated without giving me reason and can’t track my prepaid order

My account has been deactivated

I am unable to open my account or login my Myntra account

My account has been deactivated

I am unable to open my account or login my Myntra account

Hindi

My account is deactivated

Account Deactivated – Request for Reactivation

My account is deactivated without any reason.nd “My Myntra account has been deactivated, but I have a parcel that I already ordered and it is still expected to be delivered. Please reactivate my account and make sure my parcel is delivered. If the parcel cannot be delivered, please issue a refund for the amount I paid.”

My account is deactivated not

My account is deactivated not giving proper reason. Please my account active early for a few days

my account was deactivated

my account was deactivated

I want to know why my account

I want to know why my account has been deactivated wothout any reason

Regarding my deactivated account

My account is deactivated and I tried many times to login but everytime deactivation message is shown.kindely activate my account or tell me the reason behind this

Regarding the extra money charged by the delivery agent

I was charged extra amount by delivery guy on my order.. Total price to be paid was rs 23 but that guy charged me with rs 130... HE TOLD ME myntra showed the same amount to be paid for is rs 130.. Once I have checked, its was only 23 amount to be paid I called him back he assured me that he will check and provide me with the details after that he made his phone off.. I have reached out to myntra customer care on the same day They told me they will provide me with the best resolution.Its been 10 days since I haven't get any resolution they put my query on resolved every single day.. i am following them since the day still I'm struggling to get my refund... Now a days shopping from myntra is so disturbing... A clear perfidy is happening..

My account was deactivated

My account was deactivated unexpectedly. I have not made excessive orders or done anything that should lead to account deactivation. Please review my account and help reactivate it

my account was deactivated

my account was deactivated

Online shopping is pain

With major players like amazon and myntra disabling human customer care, it's impossible to get issues resolved.

It's time to go back to old school shopping mode.

Return scam big time

I have never been more disappointed with any other website except myntra. I have been trying to return my sketchers footwear that I ordered and there is absolutely no response. Now tomorrow will be the last day of return and still there is no response. Can someone please share the managers number who takes care of returns. I will have to escalate it to all social media platforms regarding the possible customer care that Myntra has.

problem regarding payment

want a call with myntra customer care since the chat or any other section is not covering my problem. kindly call back on my registered number

Final Notice Before Consumer Complaint – Refund Pending

This is regarding my pending refund.

Product: Kasee Floral Embroidered Silk Blend Saree

I received the product on 25 February 2026 and returned it on 26 February 2026 according to your return policy. However, my refund has still not been processed.

Today is 14 March 26 and despite multiple calls, emails, and providing my bank account details as requested, I have only been repeatedly asked to wait 24–48 hours without any resolution.

This delay has caused unnecessary inconvenience, mental stress, and harassment due to repeated follow-ups..

Sincerely,
Customer

Return scam

Worst worst worst. Had a worst experience of choosing myntra to buy something. It used to be a great platform but now they're just a scam.I ordered a jumpsuit from myntra and it had no brand tag when I received it. Now when I put the return request they're not processing my return quoting that the jumpsuit doesn't have a brand tag. The delivery guy has taken the jumpsuit and they're asking me to upload pics of the same again and again with the brand tag. Already mentioned that the delivery agent took it multiple times but all I get is the same response and just a hollow promise quoting we're looking into this matter, we'll get back to you in 24 hours. Is this how you look into the matters? Definitely not going to buy anything from myntra.

Return to my product

Product is damaged,and box is damaged

Return not accepted giving reasons

These idiot fools ain't accepting my return n refund I'll raise a complaint in cyber crime if my order is not picked and I don't get my refund cyber securities will handle it further for myntra team,

Kavitha.M

Myntra account deactivated

Myntra deactivated my account out of nowhere.I also dont order as such....also i have ordered something which is not upto mark by myntra...need to return it...but they have deactivated the account...I am a student cant bear such a loss...I am umable to place the return request too...

Simmu women ethnic patiyala suit

Today the delivery was and they erased my account. Not able to see my order. I paid online. Customer service number is not working and not answering.

Account deactivate

Please recovery my account

Shivangi Does Your Problem

Shivangi Does Your Problem get solved I am facing same problem i ordered around clothes worth 8 to 10 thousand and my account out of no where gets this and I didn’t received any of the product neither can contact to Myntra and didn't think that they would refund me my money so tell me what would happen next that would be helpful if you replied to me even you can Contact me in whatsapp that’s my no. (can’t mention my no. Here) that’s my insta id @why_always_rox (contact me here)
I am Worried that i would loss this my amount i am also student

I'm facing issue from

I'm facing issue from myntra.
My Myntra account was deactivated without any prior notice.my paid orders are not delivered and my return order not processed yet.my lot of stuff is stuck in myntra account like money and products.

Unable to open my original account

I have been used in Minecraft with the last 5 or 6 years and now I never thought I will face this situation my account has been logged immediately and I am not able to open my original account and I order so many stuff from Myntra and now the history is gone my order history is gone nobody is helping me out of this problem kindly help me get rid of my original account back

Did scam and not reflecting on their mistake and not refunding

Worst experience I have ever had with myntra
Tbh
I'm hating myntra so much , never gonna buy anything from Myntra tbh , wouldn't suggest because it does scam , I never experienced but did it first time on 7 feb and within 5 mins I contacted costumer care but it is there for only name no help is given , they play return cancel game with you, they created return themselves then cancel it by their side , it happened with me 6 times on same products, and when you call they will just say we're highlighting your problem no action is taken , and not even single action is taken they took my 1100 money , they're doing scam , first they gave me water in the name of face wash and later no action is taking I'm contacting them from 10 days no action is taken and they succeed in doing fraud that's all that are not reflecting on their instead ignoring this , my money is not refunding , I hope I never trusted myntra application and they just give frustration in the name of help, no help is given till now , it's been 10 days
P

Delivery agent refused to take back the order

Your delivery agent refused to take back the order and he informed that there is a price tag missing on the product and the price is not mentioned anywhere on the product so i need an approval to take back this order and refund my money . Order no. 132162979364765715703.

Complaint Regarding Used Jeans Received –

Dear Myntra Team,
I am writing to complain that I received an old/used jeans instead of a new product.
Order ID: #133199775305291850703
The product appears to be used and is not in the expected condition. I request that you investigate this issue and provide a replacement or refund as soon as possible.
I have attached photos of the product for reference.
Thank you for your assistance.

Money not credit

I have requested for refund for my recent orders, it was showing INR 3289 credited to my Myntra account, but after my refund of 2499 it was showing INR2514.22 altogether, while I haven’t used it. And now I’m trying to reach them but could not.

Money not refund

My money have not credited yet. And not showing in my account order history. It’s over more than 72 hours but why not credited to my source account ?? Check it out and refund my money .

Return my money

I ordered Lakshmipati saree but the money was not returned 2138 rupees. Thankuu

Missing Item

I had placed an order for two parcels, but I have received only one, while the Myntra application is showing both parcels as delivered. When I raised a complaint, I was informed that the order has already been delivered. However, I can confirm that one parcel is still missing.And now they are denying to get the refund and also they are not giving me the product. In this case I lost my money as well as I have not received my product. And now myntra is saying we can't do anything we have investigated that the product is packed and delivered.

Request to restore my account

Dear Mytra team,
Please note that, mu account is inadvertently deleted. Please help me to restore my account.

recover my myntra account

its urgent kindly recover my myntra account to that i can proceed my operations in myntra account. this is unappropriate to terminate my account without any notice and even i cant return my order which is not correct in size

Refund not came yet

My account has been locked and there were few products on which I cancelled I haven't got refund of them

Query related to account

I delete my account but it can't re store and can't
Create new account se you have deleted your account and new account is creator after a short period of time and it is given in or written in my phone more than 7 days what how to create my account

order cancelllation

I Have ordered product from Myntra they cancelled my order without my consent. I am contacting customer service nut didn't responding properly such bad experience from it i suggest don't buy anything from Myntra prefer to choose other online shoping apps

Received a wrong product

I have ordered amante blue lounge and had received a peach shorts.
Ive immediately raised complain and since 25.07.2025 i haven't received any proper solution.
Everytime a new executive ask me to send pictures of the product and every since the noted day ive being sending pictures of the product received yet you people are not being able to solve this issue.
Its very annoying that you assure authenticity yet you scams customer like me and many more in list.

Received wrong product 1 tym from Myntra app

I have ordered brown men jacket and I have received another product..
I want to return and get my refund as it's a big amount for me..

Money not refunded

I purchased an item from Myntra but I don't liked that due to quality measures so I returned it back and the payment that I made was through online mode but now till September 9 2025 it has been 3 days I have got no refund...I app it's showing that refunded successfully but I haven't received any message through my bank and also not from Myntra through Truecaller of money credited...and more worse the reference no provided to me is invalid and talking to help center was waste of time the ended the chat without resolving my problem and continuously I am complaining for 3 days but no resolution found.. please help me out please...I am already facing money problems.. please I just want refund

Received and order that does not belonged to me

Today 20/07/25 i recieved an order that is not mine , the delivery man took my brother's name and delivered someone else's order and he also took the amount of rupees 900 . I ask you to kindly look into this matter asap

Wrong Product Received

Hi team ,

I am writing to bring to your attention an unresolved issue regarding my recent order placed with BAPS. The order details are as follows:

Order ID: IN25072220311833297820 NO Price Tag and Brand label

Unfortunately, I received a completely different product than what I ordered. I immediately raised a complaint on 22-07-2025, and I have attached all relevant screenshots for your reference. However, it has been several days, and the issue remains unresolved.

I kindly request that you look into this matter urgently and provide a resolution—either by sending the correct product or processing a refund.

Dear myntra i m your old and

Dear myntra i m your old and regular costumer almost 1 year myntra gives poor service to his costumers especially in Srinagar orders are going canceled automatically kindly look into the matter and plzz make a strict action against Srinagar staff including delivery boyz

The Delivery service is very

The Delivery service is very poor

IBM Game Changer

IBM Game Changer

seems they have started

seems they have started selling used cloths too now , its very useless service and products . take a note myntra team , deleting my profile from your portal .

Wrong delivery of items

Received one item which doesn't belongs to me,but there is no contact number to this message can be delivered.and item may reach to right person

Delivery agent refused to take back the order

Your delivery agent refused to take back the order he informed that there is a price tag missing on the product and the price is not mentioned anywhere on the product so I need an approval to take back this order and refund my money.

Delivery agent refused to exchange the product

I had recently ordered for Wuxi maroon coloured flare pants but instead I received white coloured flare pants which is obvious of no use to me. So I placed the issue on the same regarding the wrong delivery to the authority and applied for exchange of pants with maroon color instead. I did receive the parcel today of maroon color flare pants but the delivery agent said he can’t accept the white coloured pants because he has been informed and sent the news that I have received maroon color pants only which I a completely unaware of. Please, check into the matter

Money refund issue

Comments written in incorrect English, improper grammar, using short forms, using Hindi words etc - those comments will be deleted

Your agent refused to took the order back.

Your agent did not pick the product back..as he said in his app the product pic is mismatch. And the product is not pre-approved.......i don't know what all this non-sence is....my complaint is concerned with that ..... I have received the pair of shoes of same leg.....which is of left leg....
Please provide the contact number of the concerned person who can help me out...of this mess
I get fed up with all this non-sence.

Order delivered issue

I received wrong product and I want my order in same price what I ordered before so kindly request to you plzz I requested to u for exchange in same price

To get my order before return 7days

It shows delivery on hold and showing delivery will be later
Ar least of 4 days I want my order give me at time before 7 days return

Order update

Actually my order address 1st time wrong is my folt but I was updated new address on my product then on my order no take responsibility Myntra . I want this product but your Myntra app is not good for responsible for customers.so please cancel my order and refund .Myntra u 1dt take responsibility then sale your products don't disturb customers

Disgustfully careless Myntra Team!!!! Shame on you!!! Fraudsters

I am writing you with great disappointment about the kind of treatment I am receiving from Myntra team. Highly disappointed. You guys are falsely claiming that you have sent the product with a price tag, which is totally wrong. 2 times i ordered the same product, and it came without a price tag. And now you guys are declining my return request with a nonsense excuse that the quality is verified and checked, wherein I didn't ever complaint about quality at all. I have returned the product unused unwashed, without even single defect, and exactly how i received it. Along with it's original packaging, and invoice copy. Despite telling this so many times, you are declining my request like foolish and greedy people. When someone asks you about China, you tell them about America and expect the customer to be happy with that information and sit quietly. No shame at all in cheating the customers.

Fraud Myntra

Dear,

These are fraud people. I ordered a jeans for my husband. It was 36. and comparatively to other size was too big. same time i requested for exchange for 34 size. Product was kept as it is. Yesterday the delivery boy came with new one, he denied to take it back because he noticed some small dots of marks(dye may be) which is manufactured defect. Where the size is the only issue who will be going to check the product. I requested for size issue. Now they asked to wait for i do not how long. As my husband's birthday so i ordered if he wont be able to wear that i will take them to the legal department.

All Nonsense Myntra Customer Care do not understands common language and delivery persons are uneducated , unaware of product knowledge.

I bought mast and however

I bought mast and however shoe last week, use for 3 times there is stiching are removed bad quality wast of my money, I want to claiming the warranty Pls help me, other wise I will be return the product

Order not delivered

Dear sir can't expect I ordered 20/06/2020
Now till date I'll not received my order boat virels head phone and Myntra team also fake details give and no one responded..for me I already pay for payment but customer's service Also can't receive my calls almost one month cumplit I booked my order plz take a customer service

Regards
Kishor koli
9011=

Not received my refund payment yet

I haven’t received my payment yet of ₹565 ....trying to contact myntra since last 3-4 days ...why the hell u provide such number I dnt understand....when’ll I receive my payment ...otherwise I m going to take serious action against myntra .

no rEsponse from cutommer care

I am trying to reach customer care to refund a product , which the delivery boy refused to pick up saying its white and can only be returned if he has special instructions from #Myntra. Trying to reach customer care for past one week not able to reach them and neither can i contact them by email. Seriously they have one of the worst customer care support. Myntra sucks in customer care

Return request of a kurti

My son had purchased a W kurti for me from myntra.The fabric and the stitching turned out re bad. Just as i was removing tags tl try the kurti the who stitching came off from the neck design exposing poor workmanship. I have been tryi g since 10th july for the return of this kurti. Every time i get an assurance from their supervisors that my problem will be resolved on 24 hours but that has not been the case so far.

Myntra Failed to deliver my Router purchased From flipkart

I am unable to track my order and i received a msg that myntra is unable to deliver my item and they are getting it back in 24 to 48 working hour. I didn't recieved any of the call from the delivery executive so i want to know the reason for not delivering also. Myntra logistics are careless. They even do not have a helpline no. They provide a number via sms when i called on that no its switch off.

Got two items less and i paid for them, no refund received

I had ordered 3 items but i got only 1 and money was taken for 3 items. After repeatedly call customer care from myntra app they are still processing my request. Now they have blocked me from calling customer care from my number. So i cant even contact them.
Please look into this myntra otherwise I'll have to take serious steps regarding this matter.

Myntra

Hello,
I came across your feedback for myntra will you recommend buying from them.

I live in the uk
Many thanks

Dont Buy they are cheaters

Dont Buy from Myntra. the real fraud people

Unable to track my order

I am unable to track my order and i received a msg that myntra is unable to deliver one of my item and they are getting it back. I didn't recieved any of the call from the delivery executive so i want to know the reason for not delivering also. Kindly help

Missing order

Yesterday i got my order but in that im missing one order. So plz contact me back asap or else i have to complaint on u and pass bad review on internet about u

http //www. myntra .com

Myntra customer care helpline number

Refund on order cancellation

I didn't get the refund of the product that I had cancelled and I had cancelled product on 25 July but till now I didn't get the refund

refund my money

already 11 day of my refund late why plzz give me my money back

Refund

My order was pickup one day ago but still i haven'received any refund amount in my bank account iam trying to call customer care but the number is showing wrong can u please refund my account

refand

please refand fast proces myntra

Return item

U am not satisfied with product

refund

My order was picked up 18aug but still I haven't received any refund amount in my bank account i am trying to call customers care but the number is showing wrong can u please refund my bank account

i checked my order for the

i checked my order for the update .what i saw is it got cancelled automatically trying to contact but the number which they mentioned never connects you. myntra fails very big time.

Order got cancelled

Hi my order got cancelled reason out of stock.but still I can see it available while shopping again

Order not yet recieved

I have placed my order on 7th July and got msg on 8th saying it's dispatched.It was supposed to be delivered on 16th of July but now it's a long time and havent yet received the order. Myntra app shows no orders when I went back to track the order. Customer care is of no use. I tried mailing u as well as tried tracking it through Ecom Express, but it's disgrace that u dont revert back. Please see where has my order reached and deliver it as soon as possible.

Not received my order

I did’nt get my order and i dont get any details that today is my order is coming no one is calling back r u helping me soo plzz tell me otherwise i have to take n action on this...

Order not received till now

Dear team,

Find below mention number in mail received from Myntra product out of delevery. On one call me today for product delevry then I am called up number mention in mail name is Sonu. he told me this is wrong number short my issue for delivery of products.

Thanks
Narendra