Indian Railways Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 1800 11 1139
All India Number(s): 
  • 011-24107464
  • 011-26886540

→Find here IRCTC Customer Care Numbers

Ask Any Rail Question; Get Answer from Experts

All India Customer Care Numbers

139

Note: Special charges apply( Idea prepaid charged Rs 2/min when we called it)

This is all India number to access Indian Railways automated helpline.

Options(both Hindi & English) Presented when you call 139

Initially when you call you will hear welcome message both in Hindi & English asking for language choice

Choose Language
  • Press 1 for Hindi
  • Press 2 for English

→After language selection you are presented with following options:

Select Option
  • Press 1 for PNR status
  • Press 2 for Arrival-Departure related enquiries
  • Press 3 for Seat/Accommodation Availability
  • Press 4 for Fare Enquiry
  • Press 5 for Ticket booking by Cash Card and ticket delivery by courier or in your email

Status by SMS to 139

  1. PNR Status: PNR <10 Digit PNR Number>
  2. Arrival/ Departure: AD <Train Number> <STD Code of Station>
  3. Seat Availability: SEAT <Train Number> <Date of Journey> <Source Station STD Code> <Destination Station STD Code> <Class> <Quota>
  4. Fare Enquiry: SEAT <Train Number> <Date of Journey> <Source Station STD Code> <Destination Station STD Code> <Class> <Quota>
  5. Train Number/ Name Enquiry: TN <Train Number/ Train Name>
  6. Time Table: TIME <Train Number>
  7. Current Location of Train: SPOT <Train Number>
  8. Follow Your PNR: FOLLOW <10 Digit PNR Number>
  9. Platform Enquiry: PLATFORM <Train Number> <STD Code of the Station>

All India City Wise(local) Indian Railways Contact Numbers

Download all India Indian Rail contact numbers specially prepared by India Customer Care

Indian Railway Online Complaint Procedure

Firstly go to Indian Railway Online Complaint and suggestion registration form

It will show you this page

Railway Complaint Form

Than select the type of complaint out of the following options :

  • Allotment of seats - berths by train staff
  • Booking of Luggage / Parcels
  • Bribery and corruption
  • Catering and Vending Services
  • Cleanliness at Station
  • Complaint Related To Kolkata Metro
  • Complaints related to Sleeper Class
  • Feedback/Suggestions
  • Improper behavior of commercial staff
  • Improper Behavior of non commercial staff
  • Improper behaviour of non railway staff
  • Maintenance / Cleanliness of coaches
  • Malfunctioning of Electrical Equipment
  • Non availability of Water
  • Passenger Booking
  • Punctuality of Train
  • Refund of tickets
  • Reservation Issues
  • Retiring Room (ONLINE)
  • Signal & Telecommunication
  • Thefts / Pilferages
  • Unauthorised passengers in coaches
  • Working of Enquiry Offices
  • Misc. Cause

Than fill up the form and explain your complaint and submit your complaint online.

Online Train Enquiry at Indian Railways

Indian Railways Feedback & Passenger Queries

Visit Indian rail online feedback facility

Complaint of Rail Catering/Pantry Service

Call toll free number 1800-111-321

Railway SMS Services

Mobile Operators Supported

  • Airtel
  • Vodafone
  • Idea
  • Reliance
  • Aircel
  • Tata Indicom

SMS TRN

SMS HELP TRN to 54959 and get the list of services and commands

SMS TRNLINK

SMS TRNLINK to 54959 and receive the link to access these services via WAP

SMS 54959

SNo. Subject SMS Text
1 Help SMS HELP TRN to 54959
2 PNR Status SMS PNR <10-digit PNR No.> to 54959
3 Ticket Availability SMS TRNAV <Train No.> <Source> <Destination><DDMM> <Class> to 54959
4 Trains between two stations SMS TRNBT <Source> <Destination> to 54959
5 Train Schedule(by train name) SMS TRNSH <first few characters of the train name> to 54959
6 Train Schedule(by train no) SMS TRNSH <Train No.> to 54959
7 Access via WAP SMS TRNLINK to 54959

SMS 57886

SMS 5676747

SMS 139

SNo. Service Name SMS
1 PNR Enquiry PNR <10 digit pnr no> to 139
2 Current train running position TRAIN <train-no> <ddmmyy> <stdcode> to 139
3 Seat Availability

TRAIN <train-no> <ddmmyy> <from-station-std-code> <to-station-std-code> <class> <type of class>

eg: TRAIN 2322 120111 0135 011 3AC G

4 Train Fare FARE <train-no> <ddmmyy> <from-station-std-code> <to-station-std-code> <class> <type of class>

Ask Any Rail Question; Get Answer from Experts


Comments

Lower Berth in 2A Duronta Express dt 03-10-17 PNR2815012824

I booked railway ticket on 17/07/2017 for journey to sealdah from NewDelhi by AC 2 Tire of Duronto Express,date of Journey is 03/10/2017.
The status of the ticket was RAC/2, RAC/3 and RAC/4 .I came to know from web site that all the said tickets are confirmed but the the berth no is not scheduled .
My earnest request to you to provide atleast 2 Lower berth since we are very old and have problem in knees

Extra on ticket

I done reservation for train no 82654 on 10/9/2017 suvidha express from ajmer to gulbarga in sleeper class and paid Rs 1560 per head total Rs 12480 for 8 members and I have not got any special facility in train, then why they charged me to much cost for sleeperclass. No free food, no free tea, no free water even no free tissue paper, and I'm asked catering person that I have paid to much amount is there any free food and he reply me before 2 year ago this facility is there but last 2 years no facility is providing but ticket rate is same taking. I think there is no charge more thank Rs 650 for sleeper class for 1500 kms in India, I think there is some think special in suvidha express which I have not recognised. If anybody now's please inform me

Lost my medical reports

Hi,
I have travelled in navajeevan express from Chennai to Vijayawada on 19th sept, 2014. But I have forgot my medical reports during journey.

My details:
Name : Venkateswarlu Gollapalli
Train number : 12656
Navajeevan Express
Compartment : B5
Berth: 14
Contact : 8122248059, 8122545532, 9394085674

I need to take surgery based on those reports, if u get those please call me to the above number.

Thanks in advance,
venkateswarlu

Seating Preference while booking thru IRCTC

I had faced the WORST experience by booking tickets thru IRCTC. I opted for a lower berth for an aged person who has undergone Brain and Leg Surgery.
but finally I got Upper berth.

I Suggest IRCTC, should validated the person's age or physical condition and shouldallot/provide tickets while booking tickets.

Reservation states failed

Hello sir,
I was booking ticket for DELHI to HALDWANI on 07/09/2014.But Reservation states failed. But amount dedected by my account. Account no. 30547788755 state bank of india Transaction id-100000076039204, 100000075845936. Waiting for your reply.
Thanks

I WAS NOT GET REFUND MONEY

Sir,

My pnr number is 4364903563 . I was cancelled my ticket on 06-08-2014 when i had waiting list at 185. i didn't get refund till now and i have
found in my irctc account that money has been refunded. request you to provide a solution.

loss of ipad

dear Sir

I lost my apple ipad in Tamilnadu Express which reached NDLS on 31st August 2014. Any chance of getting back the same. I live in Chennai and was on a visit to Delhi.

Pl let me know

E H Ramanarayanan
09444307732

Lost mobile phone - Hussain Sagar Express - 19 Mar 2014

Dear All,
Kindly note, we have lost our mobile phone in the train (Hussain Sagar Express - 12701 - Mumbai CST to HYB). Our seat no. are S9/012.

Please let us know if this can be found and retrieved from the train.

Is there a way we can lodge a formal complaint?

Thanks,

Karthik

update email id of my irctc account

DEAR, SIR
I HAVE LOST MY PREVIUOS EMAIL ID OF MY IRCTC ACCOUNT
NOW I HAVE A NEW EMAIL ID CAN UPDATE IN MY ACCOUNT
IF YES HOW CHOULD IT POSSIBBLE?

Passport lost in Kochuvel- Krishnarajapuram train of 19/07/13

From:
Name: P.A. Paul (Puthenveedu Abraham Paul), Prasanth house, 69, kakanadu Lane, Pattom P.O. Thiruvananthapuram Kerala -695004

I lost my passport (No. F5069735) in Two tier AC Coach no 4AC Seat no. 40 of Kochuveli - Bangalore train of 19/07/2013.
I boarded train from at Kochuveli on 19/07/13 and disembarked at Krishnarajapuram Rly station. on 20th Morning.

Please let me how I can contact concerned Lost and found office.

P. P. Paul
Email: papaul [at] hotmail [dot] com papaul1438 [at] gmail [dot] com Mobile Phone; 9446322644
Bangalore Dated 5 Aug 2013

WANT TRAIN FARE AND TIMING

Dear sir,
i want timing of train from chennai MAA CENTRAL to vijayawadaBZA as on 09.08.2013 and return train in vijayawada BZA TO MAA CENTRAL AS ON 10.08.2013.PLS HELP ME WITH FARE FOR ONE ADULT .PLS HELP AS SOON AS POSIBLE

Burgalary in Rajdhani AC 2 tier

AC compartments are not at all safe for traveling. Many case of theft of personal valuables have been brought into the notice of the railway police but it seems everything is in vain. People do take care of their belongings but what can be done if some inhuman and unethical activities are performed, as in most of these thefts passengers have complained of some sleep inducing sprays in the berths after dinner which made them unconscious and they wake up to only find their assets gone. This is constantly happening and since the people are traveling they are not able to take up solid steps in the form of FIR etc also the police is more keen in solving out the issue on the place and station of the incident rather than the theft. Already the human faith on each other and trust do not exist anymore and with such activities increasing it is getting more difficult to travel by trains. What if the spray contains poisonous chemical which might get some one seriously ill or even result in death. Will the Indian railways take the responsibility? If the passenger losses his/her ticket and all money then will the railways arrange the needful? We common people forced to obey all the rules and regulations once said is finally done. Then who would take the responsibility of us and what do we gain even after paying so much for tickets to travel in AC 2/1 tier or others. I think the railway ministry should stop all the comfort compartments and make all trains the same open access to all, at least we wont risk our lives to harmful deadly sprays and would also awakened up to take care of our belongings. And I request my fellow countrymen not to carry excess cash, jewellery, valuables, electronics or any private cards etc which are important while traveling by INDIAN RAILWAYS and do not trust their hospitality if possible take your own food also and avoid eating even if you have paid for it.

P.S. This is an awareness article send more cases to spread the information as much as you can !!!!!

sagession

sir my pnr no.is2147007816.dt-11/7/13,so,isme 3 passenger me se ek jurney karega too kiya 2 passenger ka same trin me upgrade kar sakte hain.ticket warrent ke sath hain

TDR Return

Hello

I booked tatkal ticket from bangalore to delhi but ticket was not confirmed so as per suggestion i filed TDR for return of money but after 42 days i didn't get any confirmation.In TDR Receipt one number is provided but even though this number is not working.Please provide any contact number so that atleast i am able to communicate with TDR department and know the current status.

Thanks

Regarding parcel of my home things missing after billing goods

Hell Sir,

I paid bill for my goods and asked to deliver from wcich i was travelling to that train dat goods parcel man name of prasad said he will be sending to the same train but he dint not transfer morning after reaching belgaum got to know that he did not transfer i paid extra money also fro to transfer in to train Reciept no i have please help me as soon as possible

Thanks
Amit M

Amount Not Refunded

We have booked train ticket thru IRCTC from Malur to Sainagar Shirdi, but train has been diverted thru some other station and not reaching Malur due to Train accident near Arrakonam.

Malur to Sainagar shirdi travel PNR number: 4250716960

The above ticket has booked from my friend ID, and he filed TDR separately for that. In this above PNR ticket only we are planned for travelling.

Return ticket is booked from Sainagar shirdi to Krishnarajpuram thru my ID and PNR number for this is 8562911447.

I have filed TDR on 12/04/2013 for my PNR Number: 8562911447, but still not we have not received refunded amount.

Can we please know when will we receive the amount, why it is taking more time to refund?

Regards,
Suresh

Lost Children play Scooter

Hi,
We lost the Children Play Scooter(3wheels).
this property was lost in Hyderabad to Mumbai Express on 16th Jun, 13.

Our seat number is A1/0035/Side Lower.
It is under the seat(A1/0035/Side).

Savitha kumari,
09890100636

Refund

Hi sir,
I booked tatkal ticket as on 07-06-13. while booking ticket after payment detail there was error on site and we kickoff from site. My money from bank debited , whereas ticket is not booked, As per IRTC login the transaction appeared in Fail Transaction list and status saying "No payment received from bank" whereas as already mentioned that bank debited my account with booked amount. Please reply as soon as possible.Train No. & Name: 12003/LKO SWRAN SHTBD

AMOUNT DEBIT-S.No. Description Amount (In rupees) Amount (In words)
1 Ticket Fare ** Rs. 2900.0
Rupees Two Thousand Nine Hundred and Zero Zero
Paisa Only
2
IRCTC Service Charges#
(Incl. of Service Tax)
Rs. 22.47 Rupees Twenty Two and Four Seven Paisa Only
3 Total Rs. 2922.47

AC NO.A/C838/SB/01/006765 DATED---07/06/2013 TIME15:28

PLEASE DO THE NEEDFUL HELP TO RETURN AMOUNT.
Thanks
Regards
Anil

Regards,
ANIL KUMAR

ticket

283-8712591 my pnr no pls conform sir ji mara 1 ticket conform hi aur 2 wl hi kya ek pnr pe mara ticket conform haga ager nahi tho aapse nivedan hi ki mara ticket conform ker dijiye shamim

new time table

sir,
what is the new time table of betwa exp(18204)which will be change from 01/07/2013

I lost my money while

I lost my money while transaction porcess on booking ticket below PNR details pasted so need your help to get back my money and please do the needful,

Transaction ID Pay Status Reservation Status Total Amount Bank
1 0698763394 Settlement Requested Not Booked Rs 136 ICICIBANK
2 0698762753 Settlement Requested Not Booked Rs 136 ICICIBANK
3 0698613579 Settlement Requested Not Booked Rs 136 ICICI Debit
4 0698593710 Settlement Requested Not Booked Rs 136 ICICI Debit

Please help to get back my money.................

Regards,
BASAVARAJ.S
9900862571

not refund my money

DEAR SIR/MADAM I was booking train ticket in online from patna to anand vihar trm(anvt)by train number 12487 on 09/05/2013. The journeydate was 16/05/2013 .My pnr number was 6219731982.the train was late more than three hours,thats why i didn't go .I cancelled the ticket and filed tdr.I filed the tdr on 16/05/2013. But yet i could not get my money refund till now on 04/06/2013.I REQUEST YOU TO REFUND MY AMOUNT.I hope you return my amount and also inform me through my email id - deepakjaiswal03 [at] gmail [dot] com

pet

I want to carry my pet from New Delhi to Chennai .....what is the procedure???? can someone pls help mee.....!!

regarding booking of luggage

i have to book my computer in sanghamitra express on 28th may.
pls explain how to do it???

Unable to Contact Daughter

My daughter is travelling by DOON Express 13010,, B1 Seat No 38, which left Deharadun on 13.05.2013. Her mobile is switched and hence I am not able to contact her. Could you help me in contacting her. My Mobile No is 09163338591. Help required urgently.
Regards
Edwin Phillips

Money debited from account - ticket not booked

Hi sir,
I booked tatkal ticket as on 11-05-13. while booking ticket after payment detail there was error on site and we kickoff from site. My money from bank debited , whereas ticket is not booked, As per IRTC login the transaction appeared in Fail Transaction list and status saying "No payment received from bank" whereas as already mentioned that bank debited my account with booked amount. Please reply as soon as possible.

Regards,

Vinay Madhav.

Phone : 28264748/ 8291611445.

Sir,I have contact to

Sir,I have contact to customer care of indian railway at this no 1800-111-321 for asking catering facilities.
They are talking in bad manner and disconnecting the call . Please kindly tell them to talk in good manner.

Lost of Goods

Dear Sir,

My Father Jagdish R Shah forgot his specs in the Durento Train (Ahmedabad to Mumbai Central) on 27th April Morning.
We entire family were travelling in B3 Coach and we were seated between 41-46 seats.
He was on the middle berth.
Kindly check and let me know on the mail if any specs were found.

Thanks.

Problem in booking Tatkal Ticket

Sir,
I am unable to book tatkal ticket on time, as Railway Clerk on booking window did not take Reservation form from us but take multiple Reservation forms from agents from backside of her cabin. Where should i complain against her. Please help me.

Sumit Kumar
Agra

to get lost window ticket back for LTA incashment

Dear Sir,
I have lost my railway ticket during journey and now I have to submit the same in our Account section for LTA encashment. Is it possible to get the duplicate ticket after journey.

Regarding booking of material

Dear Sir,

Can I book 50 kgs material in 15013 - Ranikhet Express - Jodhpur, Bhagat Ki Kothi - Rajasthan, to Kathgodam-Uttranchal.

Pls. revert ASAP.

Waiting for your reply.

pet

I want to carry my pet from kanpur to rudrapur.....what is the procedure???? can someone pls help mee.....!!

The amount hasn't been refunded for the cancelled E-ticket.

dear sir/madam,
i have booked an e-ticket from visakhapatnam to tirupati PNR.NO 611 - 8577792 for IIIAC dated 31/03/2013.since it has got a remote location waiting list i have cancelled it,and it has been 5hours since i have cancelled it,the message has already delivered to my mobile saying that the amount will be refunded.but it has not done the same and i haven't received any amount yet.hope you would kindly consider my problem and fix it immediately.
please do reply soon........

The amount hasn't been refunded for the cancelled E-ticket

dear sir/madam,
i have booked an e-ticket from Vizianagaram to Pune Jn PNR.NO 651-9588082 Transaction ID: 0683353121 Train Name: KONARK EXPRESS From Station: VIZIANAGRAM JN(VZM) To Station: PUNE JN(PUNE) Date Of Journey: 18-May-2013 Class: SL. since it has got a remote location waiting list i have cancelled it,and it has been 5days since i have cancelled it,the message has already delivered to my mobile saying that the amount will be refunded.but it has not done the same and i haven't received any amount yet.hope you would kindly consider my problem and fix it immediately.
please do reply soon........
Please for perusal action please. thanking you sir

money debited by my account but no reservation of ticket

Hello sir,
I was booking tatkal ticket for chandigarh to New delhi in NDLS JANSHTBDI on 24th mar 2012. But at the last moment page expired, and no ticket i receive. But amount dedected by my account. Account no. 028805001440 of ICICI bank.
Waiting for your reply.
Thanks
Ph no. 9953259512

Vizag araku tour package

I have booked my vizag araku tour from www.visakhatourism.com but have found that my irctc id blocked. Please help out in unblocking the id asap. thnaks in advance

I book my ticket but not booked ticket of Orrisa S Kranti Train

I booked my ticket tommorrow Train of Orisa S Kranti No.12820 But i can not print my ticket Plz Refund My Account I get Confirmation No 15496749

Loss of Ticket

Sir,

I booked a ticket from Jamalpur to Manmad.My ticket no was
ECA71801146 and the date of journey is 22.3.2013.Can I travel on the photostat copy of the ticket.Pls mail the rightway to solve the issue.

Thanking you

Ajit

No power supply in Coach no S6 of 17651 train - Kacheguda exp

No power supply in Coach no S6 of 17651 train - Kacheguda exp. Whom to contact to resolve this?!

Money will be refudned

Guys if you havent got your ticket your money will be refunded with in 3 to 4 days

Money debited from A/C No 0437110067304 but PNR No not given

Dear Sir/Madam,
I was booking train ticket online from Allahabad to Salempur in Licchvi Express journey date on 20-5-13 , booking date on 13-2-13 at that time the internet session expired and the page got blocked though my ticket hasn`t booked but the ticket amount i.e. Rs 175/- got debited from my Bank of HDFC A/C no 0437110067304 (by internet banking). Kindly reply my query. Request to kindly refund amount Rs 175/- as soon as possible.My account is in HDFC Bank , Pimpri (Pune-41)
Regards,
Sandeep Kumar Singh.
MOB : 8888742300.

Dont worry your money will be

Dont worry your money will be back in your accont.......in 7 working days

about the increased fare of train

sir i have booked my tiket before the increse of fare in tikrts. now whenever i check my pnr status .... ther is written 'Pending Amount due to Fare increase = Rs.244'. so how can i paid the pending amount. i have eticket so please help me. my pnr no. is
641-6406283(E - TICKET)

Left Eye Glasses in Tamil Nadu Express at Bhopal Junction

i left my eye glasses in Coach A2, Tamil Nadu Express at Bhopal Junction on the morning of 9/2/2013. If found, please contact me by phone (09871399656), E-mail (jagota [at] yahoo [dot] com) or post at A. K. Jagota, J-1304A, Palam Vihar, Gurgaon, HR 122 017.

can i change my boarding station?

Hello Support,

i have done a confirm reservation from Jharsuguda to Pune in 22846-HTE PUNE EXP for 26 feb 2013.
my boarding point is Jharsuguda. But i want to change it to Raipur.

Is it possible to change the boarding point ?

And what will be the procedure for that.

Regads,
Rupak Choudhury
mob: +919975627338

Inquiry for special train from Ahmedabad to Allahabad

As said in subject line we would like to know Is there any special train OR extra train travels from Ahmedabad to Allahabad for KUMBHMELA during 15th January to March 10?

Sir, I want to fax MP quota

Sir,
I want to fax MP quota reservation form to Ahmedabad Jn. to Falna .
The ticket to be not confirmed
Please send me the Emergency Quota fax number for concerned reservation office.

Thanks

money debited from Account. but ticket is not book

I was booking train ticket in online from Ahmedabad(ADI) to Varanasi(BSB) in BSB Express journey date ON 07/03/2013, Booking Date 9/01/2013 at that time page was expired, my ticket hasn't booked but amount got deducted from my UBI account (Debit card). Amount deduced is 1308.74
Thinking there could be a problem on my part, I tried the same thing again after some time but the whole
procedure was repeated all over again & I lost another Rs. 1308.74 without any reason.
kindly reply for my query.

Regards
amit k singh

Money debited from A/C No 68006424724 but PNR No not given

Dear Sir/Madam,
I was booking train ticket online from Bangalore to Pune in Lokamanaya TT Express journey date on 13-2-13 , booking date on 5-1-13 at that time the internet session expired and the page got blocked though my ticket hasn`t booked but the ticket amount i.e. Rs 1330/- got debited from my Bank of Maharashtra A/C no 68006424724 (by internet banking). Kindly reply my query. Request to kindly refund amount Rs 1330/- as soon as possible.My account is in Bank of Maharashtra, Ext Narhe (Pune-41)
Regards,
Sudhanshu tripathi
MOB : 9029252334

money debited from my account but PNR is not alloted

Sir,
i made a payment for reservation of 2 railway tickets of Gorakdham express(12566) from New Delhi to Lucknow by using my PNB debit card, my balance has deducted from my account for the reservation but session was expired on internet... please do let me know if my tickets have got reserved or not because i did not receive message regarding PNR number ... , kindly refund my balance into my account... i hope for the sooner response..

regards
sudha srivastava

Processing of TDR filled ticket.

Can you tell me how much time did railways take to refund the amount in case of train cancellation when TDR is filled.

query

I just want to know WHAT GNWL stands for after booking a railway ticket online???

regarding refund of not booked tickets

Sir, I had booked online ticket from Latur to Pune. I made a payment for reservation of railway ticket from Latur to Pune by using my SBI debit card, my balance has deduct from my account for the resvervation but session was expired on internet... please do let me know if my tickes have got reserved or not... if not,, kindly refund my balance into my account... i hope for the sooner response.. Please try to reply me as early as possible

thank you,
Pavan Kulkarni
Mob. no. 8087884997
pavan_kulkarni75 [at] yahoo [dot] com

Tatcal ticket cancellation

Dear sir/madam,
I have booked TWO tickets in Two tier a/c for CHENNAI EGMORE to RAJAMUNDRY on 07.12.2012 . booking amount is 2760 rs+tax.i try to cancell my two tikets,i don't know for the refund amound for tatcal tiket cancellation. Kindly do the refund in my account .....
( My PNR no-[4447065588], Train no-[17643] )
I'm sorry to say can you please change tatcal ticket cancellation format, we are not conveniant for this refund problem.............

file tdr for refund unused tickets

sir, IBOOKED A E TICKET FROM JHANSI TO MUMBAI JOURNEY DT 14-11-2012 BEARING PNR NO 2503583781 BUT DUE TO CONECTING TRAIN WAS LATE SO I COULD NOT REACH JHANSI STAION TO CATCH THE TRAIN , YOU ARE REQUESTED TO PLEASE FILE TDR AND REFUND MY DUES TO MY A/C .

Refund of Ticket Booked on my Credit Card

I had booked a ticket on 19/11/12 by 1st Class from Secundrabad to Nanded vide PNR No. 4446699166 which was cancelled on 20/11/2012 vide reference No 182154. While trying to book this ticket, I was charged twice as an error had occured but my credit card was charged? The reference No provided by the credit card Co is 181749 You are requested to kindly refund a sum of Rs.2080/- charged twice for the same ticket.

please send passenger train.............

Dear sir / madem

Please send the all trains available at tatanager to dhanbad root.

Unsuccessful Transaction

I tried to book my train ticket from Bangalore to Mumbai on the 14th of November 2012. The transaction failed and the refund was processed, its already more than a week but the money taken out from credit card account has not been reversed.
The date of booking: 14th of November 2012
Transaction ID:0592146776.
Please suggest how to recover the amount from the Railways.

Regards
Bishwajeet Pandey

Request

I want to fax MP quota reservation form to New Delhi reservation office from Nashik. The ticket to be confirmed is for Punjab Mail from Forozpur to CST, Mumbai. Please send me the fax number for New Delhi reservation office.

Your Company Iam Member

Village to Dei Tehsil Nainwan District Bundi Rajsthan

Regarding Tatkal Cancellation

hello

Sir/Madam
Actually on i had the sampark kranti 12469 tatkal quota ticket with waitlist of 2 AC(3 tier) but it was important for
me to reach home that why i decided to board the train, but at the last moment whwn the train started running
,I got the confirmed sleeper ticket from the agent with a different name. So, Is there any way to get my tatkal money back.
DO REPLY.

i need railway contect no

dear sir ji
i am booking my railway ticket last 3 month what ticket is no conform i am chack the stasts waiting 61 this is my pnr No 870-4773397 also yesterday i am booking tatak ticket wait list also 16 this is pnr no 810-7697015 same date 9-11-2012 i am cancel 1 ticket pls give advice witch ticet i am cancel

please help me

Thanks &regards,
Purshottam bhatav
cell 9029617872

Advice

Dear Brother.

As for as my concern about your problem, you should wait till 08-11-2012 because Final Chart List is not prepared. When Final Chart List will be finalize then you should check your both PNR No. and after that you can take decision about your Ticket. Which is better……….
Thanks.
Cell No.: +91-8604169271

Regd: Tatkal Booking

Sir
Let me know
1 train is starts its journey(X) on 9.11.12 & it reaches to my station (Y), from where i will pick up the train is on 10.11.12, i have to go (Z),
so what is the tatkal booking date is 8.11.12 or 9.11.12 for Y.
Just feed me back at the earliest.

With Regrds
Dipak
09787962637

New Train

Respected Sir,
There are many people who are travelling from Aligarh to Jaipur. Apart from that many people have only takes a bus to reach Jaipur. So it would be great if you could make some arrangement for stopping any express in aliagrh . Hoping to get a positive response from you.

pnr no. confrmation

dear sir plz my ticket no-08342121 h plz mera pnr no. send kar do mera pnr no. ticket per clear nahi aa raha h

password forget ang id is blocked

Dear sir/Mam,
I have forget my password and my id is been blocked kindly open my id and reset my password my user id is arjun16611 . kindly send it in my mail.

Thankyou

id & password

Sir, i am entering my id and password correctly but it showing id and password is incorrtect and i booked a ticket now i want to take printout how to solve this problem. thank you sir.

jodhpur emergency quota fax no

sir/madam i want to send a fax to jodhpur (north western railway) for emergency quota(e q)request.please give me the fax no.thanks
ahv nathan
09043508813

Change of Boarding Stations

Hi.......
I have booked a E-Ticket from Nagpur to Pune of which boarding at Nagpur.
But now i have to changed the Boarding station from Nagpur to Badnera. So can i do it in E-Ticket & How?
Please reply me fast..
Thanks
Sachin
8087200909

Cancellation of Railway pass

Respected Sir,
We planned to go to Guntur, the starting week of this month and my Dad wrote the Railway Pass, but unfortunately couldn't make it to have a trip and we didn't book the tickets yet. So now we are planning to cancel the Pass. My question to you is that if we cancel the pass, will that Railway Pass be wasted or can we take a fresh pass by cancelling the previous one if we want to go out of station. Since already one pass has been gone in the month of January, so i want to ask that can we cancel this present Railway Pass which we wrote to Guntur since we didn't book the tickets yet and take a fresh pass, if we want to go out of station?

non refund of amount on cancellation of ticket

I booked a ticket (2nd AC) on-line in Train No. 12657,scheduled to depart on 10-10-2012 time-23:14 from Chennai Central to Bangalore. Thereafter I cancelled the said ticket on 09-10-12 PNR No. 4145601429 but amount of Rs 685 was not refunded to my account

Now, I request to return the amount of Rs. 685.00 immediately to my account in Bank.

Thanks & regards
george lazarus
8867121917

Gurvayur Express stopping at Lalgudi

Respected Sir,
There are many people who are travelling from Lalgudi - Madurai,Guruvayur & from Madurai to Lalgudi. Apart from that many people starts from chennai who are coming to Lalgudi gets down in trichy junction & takes a bus to reach Lalgudi. So it would be great if you could make some arrangement for stopping Gurvayur express in Lalgudi. Already this request has been raised to Divisional Railway Manager, Trichy. Hoping to get a positive response from you.

BALANCE DEDUCTION

dear irctc
i made a payment for reservation of railway ticket from gorakhpur(UP) to new delhi by using my visa hdfc NET BANKING, my balance has deduct from my account for the resvervation but session was expired on internet... please do let me know if my tickes have got reserved or not... if not,, kindly refund my balance into my account... i hope for the sooner response..

thank you
Manish chandra
( FoodTechnologist)
9506064446

LOST OF RESERVED TICKET FROM KALYAN TO AURANGABAD.

Dear sir
I have lost my reserved ticket journey date 15/09/2012.
Ticket from kalyan to Aurangabad of deogiri express 17057.
How I will get refund or is their any way for journey.
Regadrs
mkshendre
9320256242.

Ticket cancelled but not refund money

Dear sir i booked one ticket pnr no.2440428568 spn to hpu...i canselled this ticket before three days ago.but not refund my money in my account. pls check regards harendra kumar

for pantry car in 18606

dear sir please give pantry car in 18606 jyg rnc ex. rituraj mob_8092816646

Transaction timed out after payment was made.

September 10th, 2012, Pune, MH.

I tried to book Pune-Mumbai ticket by 12124 Deccan Queen Exp. by my office computer.
After I made the payment of Rs. 106 by debit card, I never received any e-ticket;
but the money was debited from my a/c.

Thinking there could be a problem on my part, I tried the same thing again after two hours, but the whole
procedure was repeated all over again & I lost another Rs. 106 without any reason.

Where can I lodge a complaint to at least get my money back, as I tried the regional number who said hey don't handle grievance redressal calls, gave me another number to call which was "non existent".
139 was the number I tried next, but that turned out 100% useless about lodging a complaint.

Any & all help appreciated.

AGAINST TICKET RESERVATION OFFICER

AGAINST TICKET RESERVATION OFFICER
Dear Sir
My self is bishwajit singh from kolkata , i want to booking counter (hatibagan reservation kolkata ) counter at 8.10 am in morning , i found only 7 to 10 people are there.i stand in front of counter no. 3 . The person told me it will take some time take your ticket from other counter and he put the close counter at 8.15 am There was no CC TV Camera . i will waiting in counter no 1 , and i surprise that he keep doing the booking for the BROKERS, not only he doing in counter no 1 she is also doing the same , when i asked for what you doing madam ,she told me you want your ticket or not .is this
indian Railway . we are hope less , i was waiting for 1/2 hour for my ticket booking . I want to TICKET RESERVATION OFFICER to make the completion about that . all the counter person was come to me and saying what ever you can do .
I am requesting to the hair Authority to please cheek (hatibagan reservation booking counter kolkata) you will found the true.Please take some action against them.
I am expecting the replay from your side also.
singh [dot] bishwajit5000 [at] gmail [dot] com

emergency quota

please send Emergency Quota Fax numbers
thanks

No Refund of Money taken out from my Bank

Dear Sirs,

I booked a ticket (2nd AC) on-line in Train No. 13287, South Bihar Exp on 30 Aug 2012 from Raipur Jn. to Jharsuguda Jn. for my journey to commence on 03 Sep 2012.
Everything was going o.k. while booking my ticket in Internet. Suddenly in the issue of "Make Payment" the required amount of Rs.646.00 got transferred from my account in AXIS BANK LIMITED, the link got failed in my PC due to some Server Problems in Railway Server and my ticket could not be issued.

But the money got transferred from my Bank account , still it has not been refunded to my account. I can not show any Transaction Id as no complete transaction was done and only AXIS bank has given an Id as ICONN/53602879/300812.

Now, I request to return the amount of Rs. 646.00 immediately to my account in Bank.

Thanks & regards
Malay Kumar Mukhopadhyay
09575821446

No Refund of Money taken out from my Bank

Dear Sirs,

I booked a ticket (2nd AC) on-line in Train No. 13287, South Bihar Exp on 30 Aug 2012 from Raipur Jn. to Jharsuguda Jn. for my journey to commence on 03 Sep 2012.
Everything was going o.k. while booking my ticket in Internet. Suddenly in the issue of "Make Payment" the required amount of Rs.646.00 got transferred from my account in AXIS BANK LIMITED, the link got failed in my PC due to some Server Problems in Railway Server and my ticket could not be issued.

But the money got transferred from my Bank account , still it has not been refunded to my account. I can not show any Transaction Id as no complete transaction was done and only AXIS bank has given an Id as ICONN/53602879/300812.

Now, I request to return the amount of Rs. 646.00 immediately to my account in Bank.

Thanks & regards
Malay Kumar Mukhopadhyay
09575821446

No Refund of Money taken out from my Bank

Dear Sirs,

I booked a ticket (2nd AC) on-line in Train No. 13287, South Bihar Exp on 30 Aug 2012 from Raipur Jn. to Jharsuguda Jn. for my journey to commence on 03 Sep 2012.
Everything was going o.k. while booking my ticket in Internet. Suddenly in the issue of "Make Payment" the required amount of Rs.646.00 got transferred from my account in AXIS BANK LIMITED, the link got failed in my PC due to some Server Problems in Railway Server and my ticket could not be issued.

But the money got transferred from my Bank account , still it has not been refunded to my account. I can not show any Transaction Id as no complete transaction was done and only AXIS bank has given an Id as ICONN/53602879/300812.

Now, I request to return the amount of Rs. 646.00 immediately to my account in Bank.

Thanks & regards
Malay Kumar Mukhopadhyay
09575821446

No Refund of Money taken out from my Bank

Dear Sirs,

I booked a ticket (2nd AC) on-line in Train No. 13287, South Bihar Exp on 30 Aug 2012 from Raipur Jn. to Jharsuguda Jn. for my journey to commence on 03 Sep 2012.
Everything was going o.k. while booking my ticket in Internet. Suddenly in the issue of "Make Payment" the required amount of Rs.646.00 got transferred from my account in AXIS BANK LIMITED, the link got failed in my PC due to some Surveyor Problems in Railway Surveyor and my ticket could not be issued.

But the money got transferred from my Bank account , still it has not been refunded to my account. I can not show any Transaction Id as no complete transaction was done and only AXIS bank has given an Id as ICONN/53602879/300812.

Now, I request to return the amount of Rs. 646.00 immediately to my account in Bank.

Thanks & regards
Malay Kumar Mukhopadhyay
09575821446

Regarding the refund of failed transactions.

Sir,
As many i too am a regular train user and for the booking and cancellation of train tickets use your web services. You might be aware that while booking tickets through your site irctc.co.in sometimes due to problems the transaction fails. In the process of which the price is deducted from our account which is later refunded. But to my great astonishment i have six settlement which are yet to be refunded this year. It was only recently that i became aware of the fact while rummaging through my account. Please suggest solution for the above.

amount deducted

REFUN MY AMOUNT AS SOON AS PSSIBLE. PLESE REAPLY ME. ON MY EMAIL sanatextile [at] ymail [dot] com
(reference no.0550798816)

REFUND MY AMMOUNT

DEAR SIR/MADAM I was booking train ticket in online from BANDRA to PANIPAT by SWARAJ EXPRESS on 27/08/2012. The booking date 26/08/2012 time page exrired.My ticket hasn't booked but amount got deducted from my ICICI BANK (internat booking) kindly reaply my quree . I REQUEST YOU TO REFUND MY AMOUNT IN MY ACCOUNT 138605500116 (reference no.0550798816) I hope you return my amount. javed Qureshi from surat mobile 09879324437

how to get refund of my money back

I booked the ticket for myself and my cousin from MGS to HWH for the train 12308-JU HWH SUPFAST and from HWH to VSKP for the train Falkanuma EXP. but due to first train delay i missed the second train so is there any possibility to get that second train fare charges...

Regarding Very Poor Quality Food in Train and Misbehave

Dear Sir/Madam,
My self "Deepak Verma"doing job in Sahara India, Gurgaon. On dated 19AUG2012, I started my journey from Kota to Faridabad by "Golden Temple Mail " in AC 2 Tier, seat no. 19(LB) with PNR no. 8558780865. During afternoon I ordered a lunch in the Train Pantry (irctc) and i paid RS 60 for this lunch. After some time i got the lunch which was very poor in quality and without water glass. When I asked pantry boy for the water glass with the meal then he said to me there is no water glass with this food and also we are not providing Salad with the meal.

After this, I said that pantry boy go and sent your Pantry Manager to me because I want to talk with your Manager regarding this matter but he (Pantry Manager) did not come. I said to so many Pantry Boys Please send your Manager along with complaint book.

After 3 hours, Pantry Manager came (Mr. Dharmendra Singh) but without complaint book and started argue with me and at last he did not give me complaint book.

Mr.Harpreet Singh Sodhi (Chief Ticket Inspector, Ratlam) was there and seing this complete matter. I you have any doubt, you can asked him( Sodhi Sir).

Please do come corrective action over this and take action as soon as possible.

Feel free to contact me at any time.

Thanks & Regards
Deepak Verma
Sahara India
(Food Technologist)
09899646842
Gurgaon.
Email Id:- deepak_rbs007 [at] yahoo [dot] co [dot] in

trainNo.14311schedule and accomodation(train availability)differ

Dear Sir.
This is to bring to your notice that the train no.14311 Ala Hazrat Express at Ahmedabad runs on Wed, Fri, Sat & Sunday to Bhuj as per schedule shown on internet. But while booking a ticket from ahmedabad to bhuj on 21.10.2012 (SUNDAY) THE INFORMATION IS THE TRAIN DOES NOT RUN ON THAT DAY. HOW IS THAT ?

Please look into the matter and reply on my email so that the mistake can be corrected on your part and I book the ticket.

Thanks.