HDFC Bank Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 1800 22 4060 (Toll free for BSNL/MTNL) (Mon-Fri,8 to 8 pm,Sat & Sun,8 to 4 pm)
  • 1800 425 4332 (Toll free for BSNL/MTNL) (For Credit Card related queries) (24X7)
  • 1800 22 1006 (Toll free for BSNL/MTNL) (For Mutual Fund or Investment Services) (Mon-Fri,9:30 to 6:30 pm,Sat 9:30 to 1:30 pm)

Contact HDFC Bank by Snail Mail

Banking

HDFC Bank House
Senapati Bapat Marg
Lower Parel, Mumbai 400 013.

Credit Card

Manager, HDFC Bank Cards Division,
PO BOX # 8654
Thiruvanmiyur PO
Chennai - 600 041.

HDFC Bank Grievance Redressal

File Your Complaint Online

You can file online complaint for all HDFC Bank products.

Banking Related

Phone Banking

Toll-free number: 1800 22 4060 (accessible from BSNL/ MTNL landline)

Timings
Monday to Friday - 8.00 a.m. to 8.00 p.m.
Saturday and Sunday  - 8.00 a.m. to 4.00 p.m.

Or Call Grievance Redressal Officer

:Phone No.  022-28569303

Timings
Monday to Friday - 9.30 a.m. and 6.30 p.m.
Saturday  - 9.30 a.m. and 1.30 p.m.

Snail Mail

Ripal Kumar Sheth
Grievance Redressal Officer,
Grievance Redressal Cell,
HDFC Bank Ltd.,
12th Floor, "C" Wing, Trade World,
Kamala Mills Compound,
Senapati Bapat Marg,
Lower Parel (West),
Mumbai- 400 013.

Email : grievance [dot] redressal [at] hdfcbank [dot] com

Credit Card Related

Phone Banking

Call Grievance Redressal Officer   Phone No.  044 - 23625600

Timings
Monday to Friday - 9.30 a.m. and 5.30 p.m.
Saturday  - 9.30 a.m. and 1.30 p.m.

Snail Mail

Manoj Prem,
Grievance Redressal Officer,
HDFC Bank Cards Division,
8, Lattice Bridge Road,
Thiruvanmiyur
Chennai 600041.
Email : grievance [dot] redressalcc [at] hdfcbank [dot] com

Demat Account Related

Phone Banking

Call Grievance Redressal Cell - Depository  Services,
 Phone No.- 022-28569303

Timings
Monday to Friday  - 9.30 a.m. and 5.30 p.m.

Snail Mail

Ripal Kumar Sheth
Grievance Redressal Officer
Grievance Redressal Cell - Depository Services,
HDFC Bank Ltd.,
12th Floor, "C" Wing, Trade World,
Kamala Mills Compound,
Senapati Bapat Marg,
Lower Parel (West),
Mumbai- 400 013.
Email : grievance [dot] redressaldp [at] hdfcbank [dot] com

Principal Nodal Officer

Phone Banking

Area of OperationCentreNodal Officer of HDFC BankNodal Officer Contact details
Andhra Pradesh and Telangana Hyderabad Sundar Krishnamoorthy

Address: HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004
Tel : 040-66467217
Fax: 040-66026004
PhoneBanking: Hyderabad: 040 61606161, Rest of AP: 99494 93333

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Ramadoss Ramaswamy Address : HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound Between Darwin School and NEPPCO Bhawan R G Baruah Road Guwahati, Assam-781005
PhoneBanking: Assam: 99571 93333 Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1800 3453333,
Bihar and Jharkhand Patna Ramadoss Ramaswamy Address: HDFC Bank Ltd,
EXHIBITION ROAD-PATNA
Address : Bimla Sadan Holding No # 801 / 432,
Ward No # 37 Exhibition Road,
Gandhi Maidan,
Patna-800001
Bihar - India
Tel : 033-44065165
PhoneBanking: (0612) 6160 616
Delhi, Jammu and Kashmir and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts)

New Delhi Ashok Malik Address : HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002
Tel : 0124 4664245
PhoneBanking: Delhi: 6160 6161 Jammu & Kashmir: 1800 180 4333 Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh: 99359 03333 Haryana (except Panchkula, Yamuna Nagar and Ambala Districts): 99962 43333
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Alpa Kothari Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009
Tel : 079-66001069
Fax : 079-66001246
PhoneBanking: Ahmedabad: 079 6160 6161 Rest of Gujarat: 98982 71111 
Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. Chandigarh Devender Shekhar Address : HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh.
Tel : 0172 -3924866
Fax : 0172- 3924997
PhoneBanking: Chandigarh: 6160 616 Punjab 98153 31111 Himachal Pradesh: 1800 180 4333 Haryana 99962 43333
Karnataka Bangalore Binod P. Address: HDFC Bank Ltd,
First floor,103/31,
26th Main Road, 4th T Block, Jayanagar,
Near SSMRV College,
Bangalore - 560041
Mobile: 09342928584
PhoneBanking: Bangalore: 080-6160 6161
Rest of Karnataka: 9945863333
Credit Card Bangalore:- 080-66224332
Rest of Karnataka:- 1800 425 4332
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). Thiruvananthapuram Jitheesh Janardhanan Address: HDFC Bank Ltd
Cordial Residency Towers
Opposite Kurups Lane
Sasthamangalam
Thiruvananthapuram - 695010
Tel No : 9387642746
Fax No: 0471 3076894
PhoneBanking: Kochi: 6160 616, Rest of Kerala: 98956 63333 Union Territory of Puducherry (only Mahe Region): 98406 73333
Madhya Pradesh and Chattisgarh Bhopal Vikas Vijayvergiya Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes,
Bhopal - 462011 (M.P.)
Mobile :74898 60375
PhoneBanking: Indore: 6160 616 Rest of Madhya Pradesh / Chhattisgarh: 98936 03333
Maharashtra and Goa Mumbai Caesar Pinto Address : HDFC Bank Ltd, 5th Floor, Tower B,
Peninsula Business Park, Lower Parel West,
Mumbai 400013
Tel : (022) 33958663
PhoneBanking: Mumbai: 6160 6161
Rest of Maharashtra & Goa: 98906 03333
Orissa Bhubaneswar Ramadoss Ramaswamy Address : HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar - 751003
PhoneBanking: 99379 03333
Rajasthan Jaipur Parul Sharma Address : HDFC Bank Ltd,
A-8 Hanuman Nagar (A)
Jaipur - 302021
Rajasthan
Tel : 9314091224
Phone Banking : Jaipur - 0141-6160616
Rest Of Rajasthan - 9875003333
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai Sujith Krishnan Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002.
Tel no : 044 28616424
Fax : 044 28616409
PhoneBanking: Chennai: 6160 6161 Rest of Tamil Nadu / Pondicherry: 98406 73333 Andaman and Nicobar Islands: 98310 73333
Uttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar) and Uttaranchal Kanpur Anurag Gupta Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow
Tel No.: 0522-3019135
Fax : 0522-3010243
PhoneBanking: Lucknow : 0522 -6160 616 Rest of Uttar Pradesh & Uttarakhand: 99359 03333
West Bengal and Sikkim Kolkata Ramadoss Ramaswamy Address : HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001
Tel : 033-44065165
Fax : 033-30273620
PhoneBanking: Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 98310 73333

HDFC Complaint Form

Parent Article: 

Comments

cancel my hdfc credit card account

dear sir/madam

my name is ashok and my credit card no.is 4346786002821964.

last two years to i m leave in london.i have paid all my dabit amount in savar kundla branch.and my credit card expired in may 2014 after then i m not applied any new credit card.and also i m not recieve any kind of new credit card.however hdfc send statment at my indian home address with charge Rs.1700.so plz check my account history and cancel my all previos charges and completly close my account.

thanks

Need to change address and want to become wife as a joint accoun

Need to change address and want to become wife as a joint account holder but right now i m in scotland uk.

Please share the process

UPDATE CONTACT ADDRESS & NIGHTMARE WITH NAUSHEEN ANSARI

HDFC NRE/NRO account NIGHTMARE
i am having sleepless night to deal and call (as its day time in india) NRI customer care NAUSHEEN ANSARI
1 i send 3 application in last 6-7weeks to update my new mobile number and contact address
REFUSAL FIRST application
-Signature not match(i signed the same way i use to do everytime)
-Document not self attested
2nd Application Refusal
document i have send to change address, not have company logo
on it because its printed online.
3rd Application Refusal
IF i want to change my address provide indian address
Funny thing is i still sign same way,yes i did attested my supporting documents this time. but everytime its new error, anything which NAUSHEEN ANSARI don't like,so refuse it.
I am NRI not even indian citizen now never have indian contact never provide them since i open my account Where i am gonna bring my local address if i never have it
i said ok leave it, please change my mobile number its not safe my old number is already given to someone else anything i do message goes to that number
NO ONE LISTEN
NAUSHEEN ANSARI DO NOT HAVE EVEN BARAIN OR GENERAL COMMON SENSE.ALWAYS SEND ME EAMIL SAYING MR KAUR OR SIR
I TOLD THAT YOU SHOULD LEARN SIMPLE BASIC THING IF YOU DONT KNOW PERSON YOU DEALING WITH WRITE SIR/MADAM and told i am female
i am still receiving email saying Dear Sir ::::
Nausheen ANsari does not care answer my email even after 3-5 days
i think they never read my email, they even write wrong spelling of my country i just guess it,what they talking about.
Yesterday i send complaint to grievance department attached all my emails
Today i received email from Nausheen ANSARI saying Dear SIR
send your indian mailing address if you want to update your address
I DONT UNDERSTAND WHAT HDFC MANAGMENT DOING NOT WATCHING WHAT THIS NAUSHEEN DOING, HARASHING NRI CUSTOMERS.
now i decided to take my money out and close my HDFC account i cant update my new mobile number because of this wonderful NRI Customer service desk representative.
Regards
SKaur

Personal Loan

Sir, Madam

I have applied for a personal loan in HDFC Bank Agartala Branch. and my application got accepted (23756260). Yesterday(26th Feb 2013) i got a call from the bank and i completed the formalities an gave the officer cheques (24 nos) as the loan was for two years. But I left the amount blank. He told me that it will not be a problem as the payee account is HDFC personal loan only. Moreover he told me that the EMI amount will be SMS ed to me by today and by today the amount will be credited to my account. But nither the SMS came nor the amont is credited.

I want to bring it to the notice of higher authority that why i am not even informed about my EMI till now. Why the official has taken blank cheques from me.? In case of any problem whom i should contact?

Why HDFC people are not commited to what they promise or say ????
~ Ankuran Saha
Agartala

Address/Phone Number Change::Nausheen Ansari, NRI Customer Care

HDFC NRE/NRO Banking experience has been a nightmare. I changed my phone number recently and also my Overseas address. I mailed the address change form along with my lease copy, mobile bill and Marriage certificate as a proof of change of my Indian Address. to overseas PO Box address, This is beginning of another nightmare. The guy named Nausheen Ansari sitting on Customer Service Desk, Mumbai, started sending standard refusal mails without reading my responses, telling me that
a. My signature is different(Don't know which document he is talking about),
b. Confirmation required which address to be updated.....although my coverletter and application form clearly states it.
c. Address mentioned in Marriage certificate differ with the address on the application and not self attested.....I don't know what kind of training he has.....he can't relate 2+2, Address in Marriage certificate is the address that I want to update to, The site which gave the application form did not mentioned self attested, Marriage certificate is Govt Of India Attested document....I don't know what else this guy needs
d. Copy of Bank Statement is net downloaded and not self attested.......What is net downloaded????....It is e-statement from regular US bank....all included Govt of India embassy and US Embassy accepts it....this guy is trying to act as if he is bigger than both.....Also for Self attestation nowhere it is mention in HDFC site.......
e. Copy of Mobile Bill is net downloaded and not in my name.....Again many bills are paper less in USA, if this guy does not know....even HDFC send paperless e-statements.....Also I told Mr Nausheen Ansari that my name is in the bill if he takes the pain to read the bill from beginning till end....but I guess he is some king of kings that doesn't want to read it.

I hope hdfc sort this matter out ASAP.

Thanks
Pooja

i want my accounts details last two months

i want my accounts details last two months

to register my email

sir/mam
my folio no is 8270316 hdfc top-200 . i want to register my email address for further transistaion

email statement

My dp idIN 301549,CLIENT ID 15535644,CUSTOMER ID 00871500002417. I want the statement on email please.
pl confirm otherwise i have to go to a bank with depository service. Last time i went to a HDFC BANK OUTLET THEY SAID THEY DO NOT HAVE DEPOSITORY SERVICE, hence this request

Misbehavioural Arrogance @ HDFC Dahisar (E),Mumbai

Sir/Madam
I had visited Dahisar Br. for amount withdrawal @ 23-10-2012.The Cash counter queue is appeared bottleneck as 6 persons are waiting.I bring it to notice to Security Guard.The Cashier,Mr.Dilip Singh intervened & replied arrogantly by using absurd words.Again,at the time of my turn of cash withdrawal ,he.Mr.Dilip Singh placed the amount arrogantly on the desk & again ferrociously staring at me by using uncultured body language. Now,other employees intervened & convinced him to behave proper.
Kindly consider the complaint & take necessary action asap.

appreciation

I had given a FD of 3OOO/- as security for SPICE connection in about year 2OOO through HDFC BANK A/C BRANCH sec 8 chandigarh,which I now wanted to get back. This needed NOC from IDEA. Ms Palak arora deputed at counter 3 of HDFC BANK sector 8 chandigarh not only guided me but properly processed my request . On two earlier visits, I was not told right procedure by Others. A dedicated & humble employee raises the prestige of his INSTITUTION & needs to be appreciated!!!!!!

I had an issue with HDFC bank

I had an issue with HDFC bank Depository Charges, Initially when we did not have Demat account they force us and create one without intimating us that they are going to charge annual fees. Now all of a sudden they have charged 842/-..DEPOSITORY CHARGES AUG12 - 33504895. This is very bad. And I have never used the Demat till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would have communicated that i have not been using and will charged then I would have
closed the account. And after all we are working hard and earning money. Kindly suggest how do we proceed with the same

DEPOSITORY CHARGES AUG12 - 33504895

HDFC credit card status

Respected Sir,
I have applied for Credit Card in HDFC Bank nearly about one month ago. They have sent me a sms stating with reference no 12082714621320N2(Your application no. 12082714621320N2 is approved in principle and the final status will communicated shortly) I want to bring to your notice that I had not got any credit card till time.I want to know the application status of my credit card. I have been follow up so many time regarding this issue with credit card team or customer care service but no any postive response receuved,I had submited all necessary information. Please call me if any clarification require. my mobile number is
Piar Chand

regarding balance deduction through my account

sir , 14 Sep 2012 3RD PARTY CASH TXN INC ST & EC 310712 000000000000 14 Sep 2012 112.36 5,887.64 13 Sep 2012 Chq Paid-TRANSFER IN-NIRMAL BANG SECURIT 000000007074 13 Sep 2012 2,000.00 6,000.00 SIR i am not getting why my 112.36 rupee deducted from my saving account=26501000005097 please rectify my problem as soon as possible .

no satisfactory answer by customer care

Hi i am your saving account holder. my account number is 04671050012933. Actually last monday i have lost my card. somebody had swipped my card at lifestyle store so i had called to your customer care for some assistance they had done same but i had to know the exact place of that lifestyle store because in the sms i did not got the place of that store. so i request you to please send me that exact place where my card was swipped so that i can enquire for further . please revert me as soon as possible.
i will be very thankfull to you for this favour.

Reply to comment | India Customer Care

Thanks very niсe blog!

Credit card late fees & finance Charges

In my credit card statement from since Jan 2011 ,
Every statement shows late fees & Finance Charges ,
I paid statement amt. timely in every month ,
many times compliant registered to call Center,
But they did not give reply to me ,
What can i do for this charges ?
Deepak 9890086662.

Choose wrong option while paying Income Tax using HDFC online Ba

Hello Sir/Madam,

by mistake I filled my tax under ITNS 281 while I am working in co. so I have to choose ITNS 280.
Unfortunately my co. is not providing revised Form-16 for this case.

Pls guide/suggest me for the same, If HDFC can do something for this case.

Waiting for your response....

Thanks,
Gyanesh Gupta

hdfc atm at karvenagar, pune

hello sir,

we are student, we are outsider. we come for study.we stay in hostelite area, near cummins college ,lane 1,karveagar area,pune. There are your HDFC ATM center . But we not have any parking space. standing space, proper area way to ATM access . ther are big snacks area, food center.ATM center's owner could not understand our problem, he is argumentative.
what we do? It is not right area / what is this? we use ATM regularly , we need ATM service day to day life. we want easy way to access ATM without any distrubing.
It will be a great help if u solve this problem for us and as soon as possible.

Early action will be appreciated.

Thanks.
Nilesh Sabu

process for revarsal

Dear Sir / Madam,

i am working with adecco india pvt. ltd. by mistake i have process some associate salary excess amount in thier HDFC bank a/c. which was we have open them salary a/c.

now we need ravarsal for this excess amount.

kindly let us know the process for revarsal.

WE NOT HAVE ACCESS ATM IN EASY WAY

SIR,
WE ARE STUDENT OF CUMMINS COLLEGE. WE FACE VERY BIG PROBLEM ABOUT 2WHEELER PARKING IN FRONT OF HDFC ATM CENTER AT LANE 1, SHAU COLONY ,CUMMINS COLLEGE, KARVENAGAR. THERE ARE NO FACILITY ABOUT PARKING . THERE ALSO NO HAVE ANY SUFFICIANT SPACE FOR STANDING ALSO BECAUSE OF VERY CROWDY AREA FOR TAKING FOOD IN FRONT OF ATM CENTER.WHAT IS THIS ? IS THIS LOCATION NOT RIGHT FOR CUSTOMER.YOU SOLVE THIS PROBLEM PLS. WE THINK IN YOUR RULE THERE ARE SUFFICENT SPACE AROUNDING ATM CENTER. WE NOT HAVE ACCESS ATM IN EASY WAY. SO SOLVE IT VERY SOON.PLS

Personal loan

Dear Sir/ Madam,
I am your customer since 2004 onwards, My account Number was 01091050100525 at Vijayawada Branch -AP State. This account belongs to my salary SB account and at the time of Account opening i am working with M/S. New Holland Tractors India Private Limited, i am taken one personal loan and i cleared it and i am taken 2nd loan also in your bank. Now I am working with M/S. Tirth Agro Technology Private Limited - Rajkot, Gujarat as a Zonal Manager for Andra Pradesh , and my salary will credit in our account every month by 12th. Here my problem started for repaying your loan amount in time. I am became defaulter as per your law but i am paying after 12th every month. This problem started from last 5 months onwards. Recently i applied for personal loan in your bank but they rejected me in this reason only. My Take home pay Rs. 94,000/- Per month. and my loans deductions will be Rs. 40,000/- . My sincere request kindly change my due date to 12th of Every month other wise i will be defaulter life long. This is my humble request. As per my knowledge who will not pay or absconding will be called defaulter but we are paying with interest for our late payments also. Kindly consider as a special case and support your customer. My old mobile number changed- 09704286602 old number , my new number- 09701368589. Actually i applied personal loan to clear my Harvester loan taken from M/S. Sundaram Finance and stream line my dues with you also. Please consider my personal loan also . Awaiting for your valuable reply.
N. Siva Naga Prasad.
09701368589

personal loan

i am surprised to know that my application of personal loan is rejected due to reason which can not be digested.
you people giving a tag a of classical customer and yet you are unable to my process my personal loan file merely because my firm is partnership firm. i running my account for last 9 years and i paid two loans successfully through the instalments and i am able to maintain balance over a lac.

the lies with you people that you can maintain your staff then how you can maintain your customer . you change your rule book like old clothes . every time you generate new ideas with new conditions. i am getting frustrated with new staff and new rules and regulation. so finally i am thinking to with my account from your esteem bank.

disappointed
anjani kumar sinha
161 munirka vihar
n.d 110067
a/c no 00111050061433
branch vasant vihar , new delhi

to Change Company address, Contact no & mail id

dt-21.04.2012

Dear HDFC Customer Care,

As I am one of your in classic customer. Due to sudden job change over from M/s Shri Dinesh Mills Ltd, Baroda to M/s Wires & Fabriks Ltd. Jaipur (Rajusthan) but posted in Pune Regional office (M.S). My Account is saving account (Salary account of Dinesh Mills ) here also it has been converted into salary account of same account.
Hence, requested to any future correspondence of saving account & credit card statement will be send at mention below address and any details,information etc. sms will send to my new contact no.
Details are -
1. Company Name - M/s Wires & Fabriks(S.A) Ltd.,Arihant, 2nd Floor, Nr. Garvare College,Opp.Bank of Maharashtra, Karve Road, PUNE (M.S)
2. New Contact No. - 089751-49300
3. Mail ID - sandeepk [dot] raut [at] yahoo [dot] com
4.Saving A/C no- 0033 1050 305506
5. Branch - R.C.Dutt Road, Alkapuri, Baroda

Kindly confirm by mail as well as by sms in new cell no.

Thanking you,

Regards,

Sandeep Raut
.....................................................................................................................................

complent

i have an account in hdfc bank , i drop the check in near kormangla ,banglore ... near form mall atm . on 06.04.12----- today i check ( 09.04.12 ) . they dint updated my check ,,,,, how many days they want time to update
---

Finance Charges

Hidden Charges on HDFC Credit Card

Unfortunately i am a hdfc credit card holder. i have been holding it for more than one year by now and i have not earned any single rupee benefit out of this card. Instead i lost my hard earned money in the form of finance charges.
The amount shown under a/c details is very much misleading especially the 'Minimum Due' amount. I have made payment as per the minimum due but the bank have charged interest for late payment in my next month statement. This has happended many times. Then i cant understand what is the need for this bullshit Min Due. I have not been explained by any hdfc authorities regarding these kind of purposefull misleading technical terms when i took this card or there after. While in case of other bank credit cards either its clearly mentioned with understandable wordings in their site or their authorities would explain and make us understand. This card is a complete waste as i have not earned any cash back on any of my spendings even in huge sum.
CAN ANYONE HELP ME WITH PROCEDURES TO GET RID OFF THIS CARD & ESCAPE FROM THIS KIND OF CHEATERS..

*****up Services

Its been 2 years now and till date i dont have my personal banker phone number. i am not able to clarify any quaries. I tried reaching you people many time but no response I still dont understand why should i maintain a classic acount when none of the services were fulfilled which was promised i would like to terminate it ASAP wish you people might be little educated? Thank you Purnima 9951123197 / 8 Ac:03641930003722

Regarding deduction of amount

Hi sir,
i am sheikh from bangalore and i have an salary account in hdfc bank from a year but now a days unknowingly amount is getting deducted from my account with out my knowledge til now around 800rs i guess so i would request you to assit me regarding above with reason.
i hope some one will revert me back soon.
thank you,
sheikh
9844549942
sheikh [dot] azzu [at] gmail [dot] com

request for waiver amount

Dear sir/madom,

My name is sajitha ratheesh,this is to inform you that my waiver amount Rs.3284.75.Am using sb account,but it was salary account before 1 year.i didn't used as 1 year,now am using the same account as salary account fro new company,also i given the request letter for change my sb account to salary account near to the branch.am keeping above Rs.10000 in my same account with the instruction of your customer care people. but in this month 03/03/2012 the bank will again charged rs.3284.75 to 5 time from my account in same day without any other information.i given my mobile number and mail id.so these people are not responsibility take for the customers.Am very believing the services of hdfc bank. so kindly waiver the same amount to the same hdfc bank account(sajitha ratheesh,00201050156640,ravipuram branch,kochi)

HDFC.. You guys can never understand anyone's world

I had a transaction via HDFC ATM for mobile recharge worth 350 INR on 31st December 2011. I havn't got any balance in my mobile till date nor my money got refunded. I have been following up with Vodafone and HDFC for my 350 Rs. till now. This bank does not really shit about their customers. Each time they just buy time and disappoint you. Now. the situation is Vodafone says to have a talk with HDFC folks and same goes when you ask HDFC. This is the pathetic service I ever experienced. I am switching my account to Axis now and really do not want my savings account or credi card with this bank. The got worse customer care team and pathetic sevice for their customers. Shame on you guys !!!

In Disappointment,
Anup Singh
+91 9830248692

amount debited but cash did not dispensed from hdfc atm 3045

dear sir,
today on 8/02/2012, i went to HDFC atm 3045 gitti khadan nagpur to withdraw cash with help of my sbi atm-cum-debit card of SBI account no.--11281053108. cash was not dispensed and message came '''sorry unable to process temporally and slip was also not printed. i again went to sbi atm machine and withdraw money rs 7000 and found atm slip. when i saw balance in slip i was surprised that balance was much less. when i checked my account on net banking, i became surprised to see ''ATM WDL OF Rs 7000 from ATM 3045 HDFC LTD NAGPUR OFF SITMAIN''
therefore i request you to reverse the amount Rs. 7000 which i did not get from HDFC ATM MACHINE gitti khadan nagpur but debited.

POOR CUSTOMER SERVICE AT PARADIP BRANCH(1818)-ODISHA

Sir,
I would like to give some comment regarding HDFC bank customer service at paradip(1818),odisha.On 26th December 2011 i was submit my required document for open a salary and reimbursement account. Mr. Anil kumar sahu,personal banker of pradip branch told me that it takes 4-7 days to receive your A/c no. and ATM card
After 7 days i was call to paradip branch and ask for my A/c no.Then Mr. Anil told me it takes 4 days more.Like this i really upset after call so many times.Even also last month i met with Mr. Anil six times and call in his mobile(9938400595)/land line so many times.If i call in mobile he didn't receive and if i call in land line other guy told me Mr. Anil is busy,call afternoon.

As i have already a NRI A/c-(customer no-32967802) & personal Saving A/c in HDFC bank,i never ever see this type of behavior/service.For this type of employee only HDFC reduce the brand/unique name.I hope very soon i will receive a fruitful response.My name is Bijaya kumar Martha,mobile no.-08658556653 and e.mail ID- bijayamartha [at] yahoo [dot] com.

HDFC Credit card Collection Call Complaints

I got a call from the collection team at around 10:00 AM about my
payment on 16 Jan 2012 when i was travelling to my ofice by train and have told that customer care lady tht can u plz call later she was like Madam even we are busy and all nonsense and was not allowing me to speak at all..i have launched complaint against her for which i hav recvd call frm hdfc CC they hav told me its her duty bt Is yelling on customer is her duty..???? and hav informed them will do the payment on so n so date..

Still tht lady name sujata no. are 22-42044700, 22-61396300, 2261396900 keep on calling.,.. tell me the date hav told her hav informed earlier don call me she gav to anothr lady name Jenny a very rudeeeeee n ruthless lady don hav manners how to speak she was like i will not listen to anythg..i was being trying to inform her tht their is an sms with me tht my due is on 1st of Feb stil this lady is like we don knw anythg tht sms is not for u whereas the sms was from HDFC bank..n evn i m ready to do the payment but this behaviour and nature of calls frightens me a lot for the payment...I hav complint abt them still no reaction..and the keep on calg continuously and keep on arguig..n not even alowg us to speak..Please tell me where to lodge complaint against these people..

POOR CUSTOMER SERVICE

Here is a grievance with a hope that someone may really think of resolving it.

I made a mistake by thinking that HDFC would be an ideal institution to bank with . Considering this I applied for a personal Loan with reference no 20513488 .

Unfortunately the HDFC Bank , Rajouri Garden branch called me , the caller Ms. Sharada @9968075195 , convinced me that good customer service would be provided , The documents were picked up on Monday Jan 9, 2012 by a sales executive Mr. Sunil Kumar Sharma . This executive is laid back and believes that he doesnt have a duty towards his customers.He does not respond to calls and crisply lets me know its none of his business whether I am troubled or not.

Coming back to Ms. Sharada , she had been informed that I stay alone in a single rented apartment an am working with Internal Audit Services with PwC and hence travelling . She had not told me that I need to be there for the verification .

On being told I took a half day and rushed back home continuously calling verification cell, sharada and sunil to send someone for verification , however in vain .

I was a management Trainee with HDFC Homeloans , Pune and had a great belief in the organization .

I am disillusioned now. it has been over 7 working days with no response. The Staff is ill mannered and not bothered.

Not expected from an institution of your esteem .

Just need some quick action if possible. Below is the trail mail sent to loan support and yet another instance of no support.

An aggrieved potential customer is a huge threat... a word of mouth of the services is already spreading across................. VERY POOR CUSTOMER SERVICE !!!!

ENHANCEMENT OF HOME LOAN

I had submitted all the required papers to the representative on 23.11.2011 for enhancement of loan A/c. No.588300975 despite
several telephone call and email to branch manger till date no one
is informing me the position of loan sanctioned to me. They are
not responding properly nor passing the loan although the date for
the Registry of the House has been expired.

I request you to look in to the matter. Previous loan was passed
from the Bank of Vaishali Branch (Ghaziabad). I have applied in the
same bank.

Early action will be appreciated.

Thanks.

misbehaving

Your Executives Contact Details:
Branch : Kandivali (Mumbai)
Sanjay : 09702143765 (Annoying Person)

Pratab : 9987952182 (Senior seems to be good gentlemen & he knows very well that hows to behave with customers).

Want to know how HDFC customer Support is : Here it is:
Some Representative named Sanjay was calling me on my cell on 16th dec 2012 about my Loan EMI & unfortunately I forgot my mobile at my home desk so very obvious not being answered to that calls, in night same day when i camed at home, i got to see 70 misscalls & blackmailing SMS on my cell, also not even this sanjay started calling to my friends number which I am completely unaware about that, next day i started receiving calls from my friends & reporting me that as got called from HDFC bank, which is completely annoying to me now, I dont know who is Customer in this situtation, either me Customer or Sanjay, & got to know this is how HDFC serves their Customer,I called it as pathetic service.

Next day morning 10:15am I answered Sanjay's Call & i asked a very simple question to him why did you text me which is seems to be blackmailing to me, not even this, infact Sanjay was laughing at me when m asking this question & So simply I asked to sanjay, i can't talk to person like you any more, that really irritating me, let me talk to your Senior, he is not responding at that moment for a minute, & later on i told him call me if you allow me to talk to your senior & then got call again in next 2 minutes & finally a long missbehaving conversation from sanjay,then I spoke to his senior Person who's Name is Pratab from the same branch Kandivali (Mumbai), Pratab is gentle in talk & he understand the situtation & he aggred that what Sanjay did is completely Wrong, & Pending EMI is paid on same day 17th Dec 2012 & before ending call Pratab said we will take some action on Sanjay for sure.

I dont know what action you & your team can take on him, but one thing is clear that I not happy to continue my account in HDFC any more (Dont worry before closing this account I'll pay every single penny which I took from HDFC as LOAN) & Not even this i'll not suggest to anyone to prefer HDFC bank for Banking.
because I dont know is their a tracking system to track such pathetic misbehaving Executives like Sanjay. & their are more chances to have such kind of uneducated & illitrate peoples working in your HDFC Bank to serve worst Costomer care experience.
If possible I would like to share this worst experience over Web with everyone (I am ready to do SEO to get listed in top list of HDFC search, so max. people will come to know about this.)
Its really hurts because
I am being paying EMI's since from last more than one year. (Never had experience worst than this)
I am Not happy at all.

Please Call to Pratab for confirmation, If you think this is a SPAM or Fake.

Its my pleasure to talk to senior person who's reading this mail about this misbehaviour Issue.

Thank You.
Your Customer
Ganesh Devre
7795127795
ganeshdevre [at] gmail [dot] com

LET C M Vasudev knows about his company support team.

credit card no 4617 xxx0 0146 5069

Dear Sir/Madam

Despite of several time calls on customer care no 41514332 and 41444102, I am unable to resolve the issue but now Ms narita told me that they are not in position to help me out but suggest me to draft an email to customerservices [dot] card [at] hdfcbank [dot] com to get help, my 100% thanks to him.

Now come to the point,

I am having a debit card in the name of hari kishan in hdfc bank more than two years and have no issue till date , I also keep 2 to 5 lacs in my account but seeing the good account your credit card sales representative call me to make a credit card with a limit of Rs 1.50 lacs , I denied that I don't beleive in credit card , I am always using debit card and having 2 icici bank debit card and 1 for hdfc bank debit card against my savings accounts, but any how they are giving more attractive shcemes and discounts etc and convince me to sell the credit card.

I receive the card but not swap a single transaction from it

however a policy has been sold by hdfc on this card on an installment of rs 350/- approx p.m and debiting every month and charged interest and late payment charges for the same

till date I am not received the policy as well , but the total outstanding shows Rs 8000/- approx and Rs 1300/ approx ,has been debited from my savings accounts. while the total premium of the policy was Rs 4000/- approx

Now the position is this that I can not operate My account which was good in your terms that's why you send the pre approved credit card with the limit of Rs 1.50 lacs .

Hence you are requested to please see the matter and Nil My credit card balance, if you wish i will send back to you the same, however if u insist me to take the policy than please send the policy with complete details and than I will pay the original amount of policy when you will waived off all interest and late payment charges

If I be the defaulter than why I not swap entire amount of Rs 1.50 lacs ,till date I am not swaping single time your card because I don't beleive in credit .

Thanks and hoping for the best from your side to retain your customer.

Best Regards

Hari kishan
D1 shyam enclave c block extn,2
Janakpuri Sahbibabad
Ghaziabad 201001
09717245369

regarding sponsorship for car dealer

i have recently opened a second hand car dealing showroom and i have got at least more then 15 cars with me.... what i am looking forward to is that what are the ways or eligibility that Hdfc bank can sponsorship my second car loans.... my no is 9769695689 pls contact me asap

unauthorise amount deducted

Dear Sir,
I am Chiranjeevi, employee o Big Bazaar of Tarnaka. I have salary account in Hdfc past 2 years. Now the problem is that they have deducted the amount 800rs from account without any prior intimation.when i asked the bank concerned authorities they said that account is deducted due improper maintenance balance but we have said let see the bank statement it was mentioned salary account.
Bank authorities not giving proper answers to me. can any one suggest me.
Regards,
Chiru

issue of demand draft pending

Dear Sir,
My dda refund dd of Rs 1,50,000 was misplaced. To get the same issued again, i had submitted all the documents and application to Mr Bhanu Sharma at Kailash Building, KG Marg branch on 30th September. Mr Sharma had asked me to call him up on 011-41699423 by 4th October to get a status on the dd.
I called and there was no responce so assuming that the number was not working, i went to the bank on 11th Oct but Mr Sharma said that the dd is still not ready. At the same time i called up on the landline and it was working! He asked me to come in the evening and to call up and confirm before coming. I reside in Dwarka and work in Gurgaon so you can imagine the pains i have to go through for each visit!
However, as expected, i tried calling up but the number was showing busy/disconnected every time i would call.

I request you to let me know by when can Mr Sharma issue the dd as i am facing financial issues and this un-necessary delay is causing me a lot of stress.
Please revert.

how to transfer mony from africa

Dear sir/madam,

i want to know procedure to transfer the money by account to account from Africa. there is not any risk if i tell him my account no or name.

thanks
regards
Shailendra

Poor Service

I had given a request to break my FD # ***1600 (Customer Id # 8946253) about a month back at HDFC electronic city Bangalore branch.

The very first day the lady at help desk took the filled form and assured me that the amount will be credited to my account (Acc # ***3862) within three days.

After a week when I visited to branch I was told that I need to submit an ID proof and I was promised that they will process it on the same day.

Again after a week when I visited the branch, A senior guy (ABHIJEET MUKHERJEE, Empl # A9497) told me that the lady at help desk is new to bank, she doesn’t know the procedure. The guy again took the form and assured me that it will be processed on the same day.

Again I got a call from mr. ABHIJEET MUKHERJEE saying that there is an overdraft that you need to close and it’s my mistake, he asked me to visit the branch again. Once I reached the branch I was informed that the OD is in some other branch so they can not close it.

After discussing with senior folks, again mr. ABHIJEET MUKHERJEE took the form and assured me that they will process it on same day.

After few days when I visited the branch, I was told that it would take another 10 days.

And now after days there is no update on the same.

It looks like a story, it’s how HDFC is treating customers,
After reading all this, will you please answer my following questions.

1> Do you really return customer’s money deposited in FD.
2> How much time generally it takes.
3> Is there any mechanism in place so customer can be kept informed about their requests and they don’t have to visit the branch again and again.
4> Was it really my mistake that forced me to visit the branch five times. Shouldn’t the personal banker knowing the procedure. Probably it was, I opted for HDFC when I had options for CITY bank and ICICI bank.
5> When can I except the request to be process. Should I wait for a year or so.
6> Can you fire mr. ABHIJEET MUKHERJEE Empl # A9497 for harassing, misguiding customers.

I would be posting this to multiple forums. I'll try my best to let others know about the kind of service HDFC bank proving to its customers.

Thanks,
Sanjiv Katiyar

BP Oil International Limited
9590751077 sanjiv [dot] katiyar [at] uk [dot] bp [dot] com

change cont. no.

My old mobile no. are change. My new no.- 9820169297.
Pl. change old no. & add new contact no. Your any detail , informention,news etc.sent to new no.

a/c debited but can not get cash from atm

I have a saving account no 00851140041895 on 30-08-2011 I have gone to Union Bank Of India ATM at Narayan Nagar Ghatkopar (west) to withdraw cash Rs 4000 and I didn't get my cash. And the same amount was minus (-) from my account. so please credit my amount back in my account. It will be a great help if you do this for me and as soon as possible.

Loss of Demand Draft

I purched a demand draft for Rs 18300 and the receipient did not get it. I did it online. The money has been deducted from my account. Please trace the same with the courier.I am your prferred customer. Pleae treat it urgent. The draft was sent on August 26 most probably.

A/c no05301000009209

Sujit Kumar Bhattacharya

Mita Bhattacharya

Mobile 9811636292

unfair practice

About two years ago, my distant relatives having a flourishing business at a place at Tanda Urmar, Distt. Hoshiarpur, Pb. and despite fulfillment of all formalities and genuineness, the loan was declined only because the firm belongs to my relatives and I am a Judicial officer. This fact came to my knowledge only now after about two years when I went to my native place on account of death of my cousin brother. I could not understand this logic and reason please explain.

Opening a bank account in hdfc bank

My name is "saurabh" I go to the hdfc bank for open a saving bank a/c but a bank worker said to me that " you have first name but not last name so we can't open ur a/c.

amount Debited from the a/c Rs. 326 on 4th Aug'2011

I had booked a ticket from IRCTC.CO.IN on 4th August'2011 from Aligrah to New delhi. The amount of Rs. 326/- was debited from my account but ticket had not been issued. please check and credit back into my account.
A/c Name: M/S ASCENT INFOSOLUTIONS, a/c no 08862000000904.

regards
Deepak wadhwa

Unfair Charges on Salaried A/C

Hello, I am your precious customer of your reputed MNC Bank. I want to state that I Siddharth Chadha is having salaried bank A/C in your bank. My Salaried A/C No.:12021130003120 in HDFC Galeria, Gurgaon Branch. I am very disappointed after i know that around Rs 1500/- was deducted from my Salaried A/C because of low balance. But it has been told to me that in my Salaried A/C no minimum balance is required. My previous company has opened a salary A/C at your DLF ,Galeria,SG-5-6, Gurgaon. With zero balance and no minimum balance requirement is compulsory in this A/C. But due to some reasons my salary is not credited in this A/C and i am in my process of getting my salary to get credited in this same A/C from my current employer. Because they option to open new A/C or with old one. I am great faith in this bank that's why i owns other financial products of yours like Mutual Fund of HDFC Top 200 and HDFC Equity. And with above support no intimation has been given to me ,that your A/C will be charged for not maintaining sufficient balance. This is not at all acceptable from your side. Please do the needful otherwise I know consumer rights and BANK'S OBDESSMEN. Thanks SIDDHARTH CHADHA (+91-9810911778 /+91-9868009463) HOUSE NO. C-03,MAYFIELD GARDENS, SECTOR-50,GURGAON, HARYANA,INDIA

Not Able to withdraw Money from ATM- Acc no. 17511140011817

I'm not able to withdraw money from the ATM on my Debit card for account no. 17511140011817. Opened the account a Month back. Please help on the matter.

a/c debited but cash not dispensed with in atm

Sir,

I maintain a savings bank at HDFc BANK bearing the account no-04511610004173 and went to Central Bank Of India
ATM of HINJEWADIA on 31/07/2011 to withdraw cash Rs 2500 and the remark came'' sorry unable to process". But to my utter surprise I saw that my account was debited erroneously with a reference no -678124146009 but cash was not dispensed with. On that very day I went to PNB ATM to withdraw same amount but that was successful with a ref no-3821. Now I request to creditt Rs2500 erroneously debited with a ref no 678124146009 through certral bank of india ATM as early as possible

debit card

i forget the pin of my debit card plz issue me a new pin no.as sooon as possible thank u my address is e-18 nanahe park new delhi -59