HDFC Bank Customer Care Numbers

dt-21.04.2012

Dear HDFC Customer Care,

As I am one of your in classic customer. Due to sudden job change over from M/s Shri Dinesh Mills Ltd, Baroda to M/s Wires & Fabriks Ltd. Jaipur (Rajusthan) but posted in Pune Regional office (M.S). My Account is saving account (Salary account of Dinesh Mills ) here also it has been converted into salary account of same account.
Hence, requested to any future correspondence of saving account & credit card statement will be send at mention below address and any details,information etc. sms will send to my new contact no.
Details are -
1. Company Name - M/s Wires & Fabriks(S.A) Ltd.,Arihant, 2nd Floor, Nr. Garvare College,Opp.Bank of Maharashtra, Karve Road, PUNE (M.S)
2. New Contact No. - 089751-49300
3. Mail ID - sandeepk [dot] raut [at] yahoo [dot] com
4.Saving A/C no- 0033 1050 305506
5. Branch - R.C.Dutt Road, Alkapuri, Baroda

Kindly confirm by mail as well as by sms in new cell no.

Thanking you,

Regards,

Sandeep Raut
.....................................................................................................................................

Hidden Charges on HDFC Credit Card

Unfortunately i am a hdfc credit card holder. i have been holding it for more than one year by now and i have not earned any single rupee benefit out of this card. Instead i lost my hard earned money in the form of finance charges.
The amount shown under a/c details is very much misleading especially the 'Minimum Due' amount. I have made payment as per the minimum due but the bank have charged interest for late payment in my next month statement. This has happended many times. Then i cant understand what is the need for this bullshit Min Due. I have not been explained by any hdfc authorities regarding these kind of purposefull misleading technical terms when i took this card or there after. While in case of other bank credit cards either its clearly mentioned with understandable wordings in their site or their authorities would explain and make us understand. This card is a complete waste as i have not earned any cash back on any of my spendings even in huge sum.
CAN ANYONE HELP ME WITH PROCEDURES TO GET RID OFF THIS CARD & ESCAPE FROM THIS KIND OF CHEATERS..

Hi sir,
i am sheikh from bangalore and i have an salary account in hdfc bank from a year but now a days unknowingly amount is getting deducted from my account with out my knowledge til now around 800rs i guess so i would request you to assit me regarding above with reason.
i hope some one will revert me back soon.
thank you,
sheikh
9844549942
sheikh [dot] azzu [at] gmail [dot] com

I had a transaction via HDFC ATM for mobile recharge worth 350 INR on 31st December 2011. I havn't got any balance in my mobile till date nor my money got refunded. I have been following up with Vodafone and HDFC for my 350 Rs. till now. This bank does not really shit about their customers. Each time they just buy time and disappoint you. Now. the situation is Vodafone says to have a talk with HDFC folks and same goes when you ask HDFC. This is the pathetic service I ever experienced. I am switching my account to Axis now and really do not want my savings account or credi card with this bank. The got worse customer care team and pathetic sevice for their customers. Shame on you guys !!!

In Disappointment,
Anup Singh
+91 9830248692

Sir,
I would like to give some comment regarding HDFC bank customer service at paradip(1818),odisha.On 26th December 2011 i was submit my required document for open a salary and reimbursement account. Mr. Anil kumar sahu,personal banker of pradip branch told me that it takes 4-7 days to receive your A/c no. and ATM card
After 7 days i was call to paradip branch and ask for my A/c no.Then Mr. Anil told me it takes 4 days more.Like this i really upset after call so many times.Even also last month i met with Mr. Anil six times and call in his mobile(9938400595)/land line so many times.If i call in mobile he didn't receive and if i call in land line other guy told me Mr. Anil is busy,call afternoon.

As i have already a NRI A/c-(customer no-32967802) & personal Saving A/c in HDFC bank,i never ever see this type of behavior/service.For this type of employee only HDFC reduce the brand/unique name.I hope very soon i will receive a fruitful response.My name is Bijaya kumar Martha,mobile no.-08658556653 and e.mail ID- bijayamartha [at] yahoo [dot] com.

Here is a grievance with a hope that someone may really think of resolving it.

I made a mistake by thinking that HDFC would be an ideal institution to bank with . Considering this I applied for a personal Loan with reference no 20513488 .

Unfortunately the HDFC Bank , Rajouri Garden branch called me , the caller Ms. Sharada @9968075195 , convinced me that good customer service would be provided , The documents were picked up on Monday Jan 9, 2012 by a sales executive Mr. Sunil Kumar Sharma . This executive is laid back and believes that he doesnt have a duty towards his customers.He does not respond to calls and crisply lets me know its none of his business whether I am troubled or not.

Coming back to Ms. Sharada , she had been informed that I stay alone in a single rented apartment an am working with Internal Audit Services with PwC and hence travelling . She had not told me that I need to be there for the verification .

On being told I took a half day and rushed back home continuously calling verification cell, sharada and sunil to send someone for verification , however in vain .

I was a management Trainee with HDFC Homeloans , Pune and had a great belief in the organization .

I am disillusioned now. it has been over 7 working days with no response. The Staff is ill mannered and not bothered.

Not expected from an institution of your esteem .

Just need some quick action if possible. Below is the trail mail sent to loan support and yet another instance of no support.

An aggrieved potential customer is a huge threat... a word of mouth of the services is already spreading across................. VERY POOR CUSTOMER SERVICE !!!!

Your Executives Contact Details:
Branch : Kandivali (Mumbai)
Sanjay : 09702143765 (Annoying Person)

Pratab : 9987952182 (Senior seems to be good gentlemen & he knows very well that hows to behave with customers).

Want to know how HDFC customer Support is : Here it is:
Some Representative named Sanjay was calling me on my cell on 16th dec 2012 about my Loan EMI & unfortunately I forgot my mobile at my home desk so very obvious not being answered to that calls, in night same day when i camed at home, i got to see 70 misscalls & blackmailing SMS on my cell, also not even this sanjay started calling to my friends number which I am completely unaware about that, next day i started receiving calls from my friends & reporting me that as got called from HDFC bank, which is completely annoying to me now, I dont know who is Customer in this situtation, either me Customer or Sanjay, & got to know this is how HDFC serves their Customer,I called it as pathetic service.

Next day morning 10:15am I answered Sanjay's Call & i asked a very simple question to him why did you text me which is seems to be blackmailing to me, not even this, infact Sanjay was laughing at me when m asking this question & So simply I asked to sanjay, i can't talk to person like you any more, that really irritating me, let me talk to your Senior, he is not responding at that moment for a minute, & later on i told him call me if you allow me to talk to your senior & then got call again in next 2 minutes & finally a long missbehaving conversation from sanjay,then I spoke to his senior Person who's Name is Pratab from the same branch Kandivali (Mumbai), Pratab is gentle in talk & he understand the situtation & he aggred that what Sanjay did is completely Wrong, & Pending EMI is paid on same day 17th Dec 2012 & before ending call Pratab said we will take some action on Sanjay for sure.

I dont know what action you & your team can take on him, but one thing is clear that I not happy to continue my account in HDFC any more (Dont worry before closing this account I'll pay every single penny which I took from HDFC as LOAN) & Not even this i'll not suggest to anyone to prefer HDFC bank for Banking.
because I dont know is their a tracking system to track such pathetic misbehaving Executives like Sanjay. & their are more chances to have such kind of uneducated & illitrate peoples working in your HDFC Bank to serve worst Costomer care experience.
If possible I would like to share this worst experience over Web with everyone (I am ready to do SEO to get listed in top list of HDFC search, so max. people will come to know about this.)
Its really hurts because
I am being paying EMI's since from last more than one year. (Never had experience worst than this)
I am Not happy at all.

Please Call to Pratab for confirmation, If you think this is a SPAM or Fake.

Its my pleasure to talk to senior person who's reading this mail about this misbehaviour Issue.

Thank You.
Your Customer
Ganesh Devre
7795127795
ganeshdevre [at] gmail [dot] com

LET C M Vasudev knows about his company support team.

i have recently opened a second hand car dealing showroom and i have got at least more then 15 cars with me.... what i am looking forward to is that what are the ways or eligibility that Hdfc bank can sponsorship my second car loans.... my no is 9769695689 pls contact me asap

Dear Sir,
My dda refund dd of Rs 1,50,000 was misplaced. To get the same issued again, i had submitted all the documents and application to Mr Bhanu Sharma at Kailash Building, KG Marg branch on 30th September. Mr Sharma had asked me to call him up on 011-41699423 by 4th October to get a status on the dd.
I called and there was no responce so assuming that the number was not working, i went to the bank on 11th Oct but Mr Sharma said that the dd is still not ready. At the same time i called up on the landline and it was working! He asked me to come in the evening and to call up and confirm before coming. I reside in Dwarka and work in Gurgaon so you can imagine the pains i have to go through for each visit!
However, as expected, i tried calling up but the number was showing busy/disconnected every time i would call.

I request you to let me know by when can Mr Sharma issue the dd as i am facing financial issues and this un-necessary delay is causing me a lot of stress.
Please revert.

I had given a request to break my FD # ***1600 (Customer Id # 8946253) about a month back at HDFC electronic city Bangalore branch.

The very first day the lady at help desk took the filled form and assured me that the amount will be credited to my account (Acc # ***3862) within three days.

After a week when I visited to branch I was told that I need to submit an ID proof and I was promised that they will process it on the same day.

Again after a week when I visited the branch, A senior guy (ABHIJEET MUKHERJEE, Empl # A9497) told me that the lady at help desk is new to bank, she doesn’t know the procedure. The guy again took the form and assured me that it will be processed on the same day.

Again I got a call from mr. ABHIJEET MUKHERJEE saying that there is an overdraft that you need to close and it’s my mistake, he asked me to visit the branch again. Once I reached the branch I was informed that the OD is in some other branch so they can not close it.

After discussing with senior folks, again mr. ABHIJEET MUKHERJEE took the form and assured me that they will process it on same day.

After few days when I visited the branch, I was told that it would take another 10 days.

And now after days there is no update on the same.

It looks like a story, it’s how HDFC is treating customers,
After reading all this, will you please answer my following questions.

1> Do you really return customer’s money deposited in FD.
2> How much time generally it takes.
3> Is there any mechanism in place so customer can be kept informed about their requests and they don’t have to visit the branch again and again.
4> Was it really my mistake that forced me to visit the branch five times. Shouldn’t the personal banker knowing the procedure. Probably it was, I opted for HDFC when I had options for CITY bank and ICICI bank.
5> When can I except the request to be process. Should I wait for a year or so.
6> Can you fire mr. ABHIJEET MUKHERJEE Empl # A9497 for harassing, misguiding customers.

I would be posting this to multiple forums. I'll try my best to let others know about the kind of service HDFC bank proving to its customers.

Thanks,
Sanjiv Katiyar

BP Oil International Limited
9590751077 sanjiv [dot] katiyar [at] uk [dot] bp [dot] com

I have a saving account no 00851140041895 on 30-08-2011 I have gone to Union Bank Of India ATM at Narayan Nagar Ghatkopar (west) to withdraw cash Rs 4000 and I didn't get my cash. And the same amount was minus (-) from my account. so please credit my amount back in my account. It will be a great help if you do this for me and as soon as possible.

About two years ago, my distant relatives having a flourishing business at a place at Tanda Urmar, Distt. Hoshiarpur, Pb. and despite fulfillment of all formalities and genuineness, the loan was declined only because the firm belongs to my relatives and I am a Judicial officer. This fact came to my knowledge only now after about two years when I went to my native place on account of death of my cousin brother. I could not understand this logic and reason please explain.

I had booked a ticket from IRCTC.CO.IN on 4th August'2011 from Aligrah to New delhi. The amount of Rs. 326/- was debited from my account but ticket had not been issued. please check and credit back into my account.
A/c Name: M/S ASCENT INFOSOLUTIONS, a/c no 08862000000904.

regards
Deepak wadhwa

I'm not able to withdraw money from the ATM on my Debit card for account no. 17511140011817. Opened the account a Month back. Please help on the matter.

i forget the pin of my debit card plz issue me a new pin no.as sooon as possible thank u my address is e-18 nanahe park new delhi -59