Zepto Customer Care No.

Email

• support [at] zeptonow [dot] com (For Customer Support)

How to order from Zepto?

• First, open the Zepto App or go to the Zepto Website .
• Then, log in to your account or sign up if you are a new user.
• Next, browse the categories and tap on the items you wish to add to your cart.
• After that, head to your cart, verify your items, and select your preferred payment method.
• Track your order in real time until it reaches your doorstep.

Return/Refund and Cancellation

• For any query/complaint, you can contact to the customer support team.
• You can cancel your order anytime before the seller accepts it.
• In case of any damaged/defective eligible product received, you can make a return request on the same day of delivery.
• Refund will be initiated within 7 working days to the original payment method or in the form of Zepto cash.
• For more information, please read .

For Complaint

• For any order-related query/complaint, you can contact the customer support team via the Zepto app chat or email .
• If your issue is not resolved, you can contact the Grievance Officer at grievances [at] zepto [dot] com .
  

Registered Office

Zepto Marketplace Private Limited
First Floor, 773, Sarjapur Main Road,
Kaikondarahalli, Bengaluru, Karnataka-560103

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