I booked your service so that I can get my delivery done quickly within a few hours. Your delivery guy kept roaming around the city doing other deliveries and when called, he replied back saying that his bike was damaged and wasn't functional. If his bike was damaged how on earth was I able to track him at different locations on the map? The order was delivered at 6:15 PM I had to bear huge loss because of this poor service of yours. I want a complete refund.

I have booked a courier today and the courier number is 70629. I have mentioned all the details while booking the courier like from where to pick and where to deliver the exact location with floor details too.
The borzo courier boy name Prashant Soni as mentioned in the app denied delivery at my place and started misbehaving. There was no one at home that time who can come downstairs to collect the parcel from him and he refused to deliver the same upto third floor which was already mentioned while booking the courier. The mobile number of the courier boy is 99xxxxxx34. My medical reports was with him which he did not deliver at my place and after four hours he submit the delivery report that the courier has delivered in the app. I have not received any courier now how I will get my reports.

Naam Rahul Arya
Mob.8766xx4089
I completed the order of a code on 30/08/2023 but could not make the payment but today when I made the payment my I'd card is permanently blocked please reopen my I'd there will be no delay in payment in future. please reply

Team..

Last evng i had booked a courier....order no. 51609..p...pickup frm my residence Palava and drop at Mulund. I dint want my brother in law to pay so i made the online pmt for the courier which was 275. The courier was assigned to one Mr.Mayur Tamboli. Initially it showed that he was in Airoli so we waited fr 45 minutes......later after 1 hour too he dint turn up so v started making calls and found that his number was switched off. My daughter sent a mail to this ID too but no reply. I initiated a chat with customer service and one Mr Amish was on chat who took lot of time n then reverted saying sorry for incovenience we are trying to contact the courier but not able to connect.

SERIOUSLY I AM FEELING LIKE CHEATED....PMT ACCEPTED BUT NO SERVICE GIVEN ....

Later around 7 7.30 the status in the app showed that the order is delivered. SEEMS LIKE ITS A SCAM....WE TRUST THE SITE AND BOOK A COURIER FOR INSTANT DELIVERY AND YOU ALL GIVE THIS KIND OF SERVICE?? TOTALLY UNACCEPTABLE AND UNETHICAL.

KINDLY arrange to refund my money.

HENCEFORTH WILL NEVER AVAIL YOUR SERVICE NOR WILL RECOMMEND TO ANYONE.

I am attaching the screenshots of the pmt made, the courier assigned and the chats with customer service.

Kindly refund the amt at the earliest.

Deepa Raghavan
98677xx478

Hello team
Mera naam Manoj hai meri phle I'd jis number PR hai vo lost ho gya hai or vo number ab mil nhi rha kisi vhje se to maine new number se I'd bnai hai but vo chalu nhi ho rhi hai phle se approve dikha rha hai pls resolve and pls contact me my contact number is nine five nine nine eight four zero three nine five bhout din ho hai I need work pls

The parcel was supposed to reach at my place in 2hrs but it took 3 and half hours to reach. When the delivery person (Awadesh Kumar Dubey) reached my place, he started complaining that aapka location kabka khatam ho gaya tha, address barabar nahi diya, mere bike ka petrol khatam ho gaya and you have to pay me etc etc. It was already 10.30 at night and my baby was sleepy so I didn't argue with him and I paid him Rs.200 via GPay (I don't know for what sake) Uska petrol khatam ho gaya tha, that's not my lookout. I request you to take an immediate action on such delivery boys and also refund my extra money.

today 12/4/2022 automatically deducted Rs 100 as a fine. even if your app is not working properly is my fault why do you people make us fool for our hard earn money. I have deleted your app permanently useless app I suggest the delivery partner not join or install such a fraud people's app

sar plees opan my Id

I had ordered 1kg cake that cost 1800/- and had to be picked from the cake vendor to my place.
When the cake was delivered, i saw that the cake was totally smashed. Also the delivery guy name Ganesh panse misbehaved when questioned... I have requested and put a complaint on the app chat section which is the only way we can address this people .. sadly they are so proud of their services that there is no complaint box in the options. Have asked for a reimbursement. Hope the borzo team replies soon very. Unprofessional people.

reply

I have applied a coupon for firstly using this app your courier boy
Make me fool that he has not received any payment then I'm very kind I'll give his money by online and after that will know he get two payments in his account
By another courier boy he showed his account to me that his extra amount will be add in statics of his account
Kindly banned him,he is fraud
Thankyou
Shivani

My parcel was a confectionary item and need immediate delevery and cant stay till next day..the delivery boy says he tried calling both the parties for couple of times(must be,i dont deny)even the address was not in full which we dont believe as the address was given in full..in worst condition he should have returned the parcel from where it was taken..in that case the parcel was collected by the delivery boys friend and at night 11 we get to know on app it shows product delivered when the parcel he has taken home which is at panvel..according to his arguments he says there is no 3rd option he had to do..and even if he returns the parcel to sender then who will pay for returninging it was his doubt..? I think these boys need to be tought the importance of the product to reach in terms of sentimentally or emotionally what it means as we are unable to make the product again before the person needs it..how do we trust wefast for any delivery? Youll really dont know what have we lost..

my order no. 52758 placed on kurla east on 9th june.d delivery boy asked d receipient sr citizen to come to next sreet fr their residence to collect d parcel and was refusing to make d delivery at their door steps. he was asking for more money like rs. 100/- when u had already charged me 100 rs. more than usual. d boy' name was smthg like sarfaraj.
Give me one reason for trying ur service againg.

We had a 1kg cake that cost 700/- and had to be delivered to our customer.
When the cake was delivered, the customer saw that the cake was totally smashed. Also the delivery guy name Vikas Rajoria took really long (more than an hour) to deliver the 1kg cake.
We have requested and put a complain on the app and asked for a reimbursement. We were told that we would get all our payments back, i.e. 700/- the cost of our cake, plus 100/- for delivery, the total amount is 800/-.
For quite a few days now, we've been ignored on this matter.

my payment is done my bank transfer for Wefast company not clear payment amonut is 224 id -410109 proccesing payment plzzz clear payment