Uttar Bihar Gramin Bank (UBGB) Customer Care No

Department Contact Details

IFSC Code - CBIN0R10001 (IFSC Code is same for all Branches of UBGB)

Sr No. Department Name Contact No. Email Id
01. Audit Department 8102914147 smaudit [at] ubgb [dot] in
02. Credit Department 8102926098 smcredit [at] ubgb [dot] in
03. Disciplinary Action Department 8102913809 smdad [at] ubgb [dot] in
04. Delivery Channels Department 8102913021 smdelivery [at] ubgb [dot] in
4.1. AePS Cell 9297946346 aeps [at] ubgb [dot] in
4.2. ATM Cell 8102926056 dbcard [at] ubgb [dot] in
4.3. IMPS Cell 8102913021 imps [at] rrbubgb [dot] in
4.4. NEFT Cell 8102913028 neft [at] ubgb [dot] in
05. Financial Inclusion Department 8102913605 smfi [at] ubgb [dot] in
06. General Administration Department 8102913036 smgad [at] ubgb [dot] in
07. Human Resource and Development (HRD) 9297955479 smprs [at] ubgb [dot] in
08. Information Technology Department (IT) 8102914214 smit [at] ubgb [dot] in
09. Legal Department 8102914098 smlegal [at] ubgb [dot] in
10. Operation Department 8102913027 smopr [at] ubgb [dot] in
11. Planning and Development Department (PD) 8102913027 smpd [at] ubgb [dot] in
12. Recovery Department 9297954071 smrec [at] ubgb [dot] in
13. Terminal Benefit and Compensation Department (TBC) 9297955646 tbc [at] ubgb [dot] in

Regional Managers

Sr No. Location Name/Regional Manager Contact No. Address
1 Araria Shri Anjay Kumar
9264210001 Araria, PO :- Araria, ADB Chowk, Araria ,
Pin:- 854311
2 Bettiah Shri Sachin Kumar 9264210004 Bettiah, Station Bazar Chowk, Supriya Cinema Road,
PO :- Bettiah, West Champaran, Pin:- 845438
3 Chapra Shri Rajan Kumar Gupta 9264210005 Chapra, Dahiyavan, Chapra, Pin:- 841301
4 Darbhanga Md. Riyajuddin 9264210006 Darbhanga, Infront of Royal Enfield Bullet Showroom
EKMI Road, Saidnagar, Laheriasarai, Pin:-846001
5 Gopalganj Shri Pankaj Kumar Thakur 9264210007 Gopalganj,Banjari Road,Vaibhav Hotel Complex,
Gopalganj,841428
6 Hajipur Shri Prabhat Ranjan 9264210008 Hajipur, Ramashish Chowk, Opposite Telephone Exchange,
Hajipur, Pin:-844101
7 Jhanjharpur Shri Abhishek Kumar 9264210009 Jhanjharpur, Kranti Bhavan, Langra Chowk, Jhanjharpur,
Madhubani, Pin:-847404
8 Madhubani Shri Pankaj Nayan 9264210011 Madhubani, Parishad Bazar, Madhubani, Pin:- 847211
9 Motihari Shri Anup Kumar Jha 9264210012 Motihari (North) , Red Cross Building, PO :- Motihari,
Sadar Hospital Road, East Champaran, Pin:-845401
10 Muzaffarpur Shri Manas Kumar Sinha 9264210014 Muzaffarpur (East), Ramrekha Complex, Power House
Road, Muzaffarpur, Pin:-842001
11 Purnia Shri Ajit Jha 9264210016 Purnia,Sri Nagar Hata, Kosi Colony,Purnia, Pin:-854301
12 Saharsa Shri Ram Nath Mishra 9264210017 Saharsa,At-Deo Market , Purab Bazar, Saharsa, Pin:-852201
13 Sitamarhi Shri Prabhat Kumar 9264210018 Sitamarhi, Near Kargil Chowk, Bypass Road, Sitamarhi,
Pin:-843301
14 Siwan Shri Dhirendra Kumar Jha 9264210019 Siwan (West), Rajwansi Nagar, Siwan, Pin:- 841504

Grievances Redressal

  • For any query, complaints or feedback, firstly contact departments or regional mangers of your nearest regions.
  • You can all fill this Customer Complaint Form
  • Afterthat if not get any satisfied responce, you can direclty lodge you complaints on Banking Ombudsman

Financial Literacy Awareness Helpline Number

Conatct Number: 0621-2244442

Customer Support Forms

Board Of Directors

Sr No. Name/Designation Address
1 Shri Sohail Ahmad
Chairman
Uttar Bihar Gramin Bank,
Head Office, Muzaffarpur, Pin :- 842001, Bihar 
2 Shri Vivek Kumar
General Manager - Retail Banking
Central Bank of India,
Central Office,Mumbai Pin:- 400023 
3 Shri P Anup Kumar
GM - Digital Payment and Transaction Banking
Central Bank of India,
Cental Office, Mumbai Pin:- 400023 
4 Shri Dinesh Kumar
DGM, RBI
Reserve Bank of India,South of Gandhi Maidan, 
Patna, Pin :- 800001, Bihar 
5 Shri Bibhudatta Nayak
DGM, NABARD, Patna
NABARD, Maurya Lok Complex, Block-B,
4th & 5th Floor Patna, Pin :- 800001, Bihar 
6 Shri Rahul Kumar
Nominee Director- Government of Bihar
Nominee Director Government of Bihar,
CEO cum State Mission Director, Jeevika Patna,
Pin :- 800001, Bihar 
7 Smt. Abhilasha Kumari Sharma
Additional Secretary
Finance Department (Govt. of Bihar), Bailey Road 
Patna, Pin :- 800001, Bihar 
8 Shri Kumar Pranay
Non-Official Director
Munger, Bihar Munger, Pin :-813221, Bihar

Address

Uttar Bihar Gramin Bank,
Head Office,
Kalambag Chowk,
Muzaffarpur-842001.