Unacademy Customer Care No. 85858 58585

Updated on Sunday, 23 July 2023 - 1:37am

Organization:

unacademy

All India Number(s):

85858 58585 (Customer Support)

Website:

Official Website

IVRS Menu

Press 1: If you are a plus or iconic subscriber
Press 2: If you are not a plus or iconic subscriber

Email

help [at] unacademy [dot] com (Support/Queries)

App

Cancellation and Refund

You may cancel your subscription through your account on the platform.
Cancellation will become effective at the end of the then-current billing period.
Once you subscribe and make the required payment, it shall be final and
there cannot be any changes or modifications to the same and neither will
there be any refund.
For more information please read.

Address

Sorting Hat Technologies Private Limited
#215, 2nd Floor, Park Plaza Building,
Double Road, Indiranagar,
Bangalore- 560 038

Social Sites

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unacademy

Comments

Wed, 27/05/2020 - 6:26pm — jyothibhaskar kandi (not verified)

subscrption issue

now i paid only for 12-month subscription..now I want to extend to a 24month period. where would i contact? there is no such option to contact

Fri, 31/07/2020 - 1:41pm — Sibasish pattnaik (not verified)

Banking

Now a days unacademy is taking high data from my phone.usually it requires 80 to 90 mb per video,but now it takes 200 or 300 mb per video .can you please tell me reason how to control it.

Sat, 23/05/2020 - 7:46pm — Mrituyunjay (not verified)

course fee

Sir, can you please provide total course fee and correct contract no,

Tue, 19/05/2020 - 11:47pm — Krishna (not verified)

Respected sir/mam, .
I Am highly grateful to unacademy app for giving such an amazing platform for study all across the country... And as you know the exam dates are coming near by ..so all CAT inst didn't gv their proper online video lessons .... For which all students r finding it difficulty to cope up the studies ..n because of lockdown whole nation is going into lck of economy strength .n thn subscribing to unacademy again will led to more economical problem to our family ... I ll request you sir .kindly plz help the children like us who want to study but can't because already invested someother institute ..n again reinvest into yours ... I hope you understand my concern sir ...

I request please grant us more discount offers only for students who are suffering from lockdown economical problem .... We all students will be highly grateful for your cooperation ...

Thanking you sir .

Tue, 19/05/2020 - 3:04pm — GURIYA (not verified)

UGC Psychology

Sir I want to join UGC coaching for paper 1 and paper 2 is vwhich is psychology ..I want to join immediately please call me

Sat, 09/05/2020 - 4:27pm — Kriti agrawal (not verified)

Ca exam

Dear unacademy team, i want to take ca exam unacademy but by mistake i have enrolled in FOUNDATION & NTSE COURSE.so please i request you to all accounts transfer ca exam.please take an action as soon as possible.i believe in your sir/mam.....please reply as early as possible....thanks

Thu, 07/05/2020 - 1:16pm — abhishek singh (not verified)

technical issues

today i am very frustated to unacademy because am not seeing my live classes help me

Tue, 05/05/2020 - 7:33am — Divya (not verified)

Regarding language problem

Sir , I am facing a lot of problem.as all the lectures are conducted in Hindi and I want English Medium of lectures. Notes are also being provided in Hindi .I can't understand anything. I had applied for UPPCS but now I want to change it to SSC CGL . Is it possible?

Wed, 29/04/2020 - 6:33pm — Rekha (not verified)

Jee mains

For jee mains subscription please give your contact number

Mon, 27/07/2020 - 4:39pm — Abhishek Sharma (not verified)

Math

Plz contact me

Tue, 28/04/2020 - 6:03pm — Rubal rani (not verified)

Dear sir, I m rubal. And I

Dear sir, I m rubal. And I can't receive your paid online classes on unacademy.And I hadc done my paymnt on 27/4/2020.So I request u to sort this problem immediately.

Thu, 23/04/2020 - 11:07pm — Priya (not verified)

Regarding subscription

Respected mam
My unacademy account is not running. It is showed verify email id. And perhaps by mistake I have filled my another different email id (that i used to use earlier , but not now). How can i get my plus subscription back again.
Kindly help, plz provide your customer care no also I hv serious issue

Wed, 22/04/2020 - 7:33pm — Sara (not verified)

I need a help

I respect all the UPSC aspirants , I too interested in the preparation of UPSC civil service exam ,but guys due to my financial situation I am not able to buy unacademy plus subscription so, I request if any of one can help me please drop a mail in concern to help..... please it would be a pleasure on me please guys help me out...

Mon, 13/04/2020 - 10:11am — Bipul kumar (not verified)

login issue

Mam Mera unacademy account logout ho Gaya ab login Karne Karne ke liye registered number pe OTP aaa Raha or wo number Avi Nahi hai mere paas Gmail pe OTP Nahi aaa skata kya....Mai plus member hu

Gmail- bipulkumar8896 [at] gmail [dot] com

Mera 10 may Tak account Ka validity hai

Thu, 09/04/2020 - 10:33am — Bipul kumar (not verified)

login issue

mera Unacademy account login me problem ho raha h actually jis sim pe top aata hai wo sim nahi h mere paas avi gmail pe otp nahi aa skata kya

Fri, 04/02/2022 - 1:56pm — Ranjeet (not verified)

Want to change mobile number

My apps not right worki.e. not start .

Fri, 03/04/2020 - 1:48pm — Anonymous (not verified)

Can we submit subscription

Can we submit subscription fee monthly for neet for two year subscription

Sat, 28/03/2020 - 1:02pm — Suparna Pal (not verified)

please change my subscription.

i have subscribed for csir-ugc net but by some technical error or any other error i got subscription in nta-ugc net and i am student of life sciences in csir ugc net so please convert my subscription in csir-ugc net category and i have subscribe today that is 27 march 2020. please do something as soon as possible

Thu, 12/03/2020 - 7:40pm — Harshit Kumar (not verified)

About class timing for foundation NTSE

Sir, i Harshit kumar studying in class 7 and i will be promoted to class 8 this year i.e 2020. i want to enroll my self for 2 years foundation NTSE course. Now i want to know the class timing so that i can join you. Eagerly waiting for your kind response.

Wed, 19/02/2020 - 9:26pm — Sarita (not verified)

Login issue

Mere phone me OTP nii aarhi h subah se please chalu kare login nii ho rha h (your OTP limit has exceeded please try after an hour)

Mon, 08/06/2020 - 5:55pm — Rupali Shinde (not verified)

Life science

Muze plus class ka subscription karna hai.Mere phone mai OTP nahi aarhi h kal se mai try kar rahi hu.login nahi ho rha hai (your OTP limit has exceeded please try after an hour)and verify account details msg baar baar aa raha hai...

Thu, 30/04/2020 - 11:01am — Raj Verma (not verified)

Login issue

I have been trying to login since morning.
But I am not getting OTP neither on Email nor on Mobile Number.

Please solve my problem as soon as possible.

Wed, 19/02/2020 - 9:20pm — Sarita (not verified)

Regarding login issue

Respected ma'am/sir,
Today whenever I try to login my unacademy account. There is shown on screen that your OTP limit has exceeded. I am facing this problem in both mobile app and website. So please tell me how I can login as soon as possible because I am unable to continue lectures which are very important for me.
Thank you
Sarita
Unacademy account- sarita1995prajapat [at] gmail [dot] com
Mobile no. - 9079896xxx

Thu, 21/05/2020 - 8:43am — Ajay (not verified)

SSC course

India's best Platform

Thu, 30/04/2020 - 11:06am — Raj Verma (not verified)

Regarding Login issue

Email ID - EngRajVerma [at] gmail [dot] com
User Name - engrajverma-5411

Today whenever I try to login my unacademy account. There is shown on screen that your OTP limit has exceeded. I am facing this problem in both mobile app and website. So please tell me how I can login as soon as possible because I am unable to continue lectures which are very important for me.
Thank you
Raj Verma

Thu, 13/02/2020 - 12:56pm — anjali (not verified)

describe about course for upsc detail

sir i am student of bcom hns 2 year
sir mujha unacdmay ka plus upsc cse ka course ko join karna h. sir kon kon si team h upsc plus platform
please descibe me full details of course
and video kitna time tak hmara pass rhahagi
mains test kssa conduct hoga or hmm kssa apna ans ko check karwa skta h
and last thing is kya ap hi hma upsc ka liya team allot karaga ya hmm ya choice karna ka chance milaga

Mon, 10/02/2020 - 9:13pm — Priya (not verified)

Nta NET electronics science

Mam m currently dng mtech ECE nd i want to prepare nta NET what i do plz suggest me nd contact me

Fri, 26/06/2020 - 10:59am — Shivanand Chaurasia (not verified)

Mai nta qualify hu Political science subject se aur phd in proce

Sir mai political science aur polity nya net aur ias pcs ke liye padhana chahta hu,unacadmy se judna chahta hu
Please contect me

Sun, 09/02/2020 - 11:23am — Shubham singh (not verified)

Subscription

Money got deducted from my account but subscription wasn't extended, and I am trying to let unacademy know about my issue but no one is replying.

Mon, 25/05/2020 - 9:52am — Shrikant Nair (not verified)

Hi Shubham I am also facing

Hi Shubham I am also facing the same issue can you tell me when did you get back this deducted amount

Wed, 06/05/2020 - 4:13pm — sandeep (not verified)

Whole subscription debited instead of EMI

Dear Sir
I have subscribe for my son Yashas for class 9th with your EMI from HDFC bank debit card. But today the whole amount, Kindly look in this matter and deduct only Rs1575,

Tue, 21/01/2020 - 11:21am — Sahil baliyan (not verified)

Plus subscribtion is not working

The unacademy team
Karnataka
India
Respected Executive
I want to say that I am new subscriber of unacademy plus.I wanted to take subscribtion of unacademy plus of Air force x group course but now i am only access to CDS/AFCAT courses.If I am opening Air force x group course then it is demanding plus subscribtion.Amount already has been paid by me.I do not know what is the issue. Please help me out of this situation.
I will be thankful to you.
Yours faithfully
Sahil Baliyan
Unacademy plus learner

Fri, 21/02/2020 - 3:31pm — Sneha (not verified)

Plus subscription not working - showing OTP limts exceeded

While I was using the app, I couldn't download pdf files and one of your Team member asked me to reinstall the app and try again..But after reinstalling as my internet was down, I clicked several times to get otp but did not get one..now its says I have exceeded otp and I cannot access my account. As the issue has not been resolved for more than 12 hours now, request you to kindly intervene and solve the issue as soon as possible.

Tue, 21/01/2020 - 12:51am — Rishika Mishra (not verified)

Sir i m a student of BA LLb

Sir i m a student of BA LLb nd i want to regisyr myself on ur site for UPSC cousre package.... Thts why i want to clear my some doubt before joining it so how i can contact oraly to you people....?

Mon, 20/01/2020 - 7:58pm — Dr.sudha kant (not verified)

Mathematics

Sir i am Dr Sudha kant
Assistant professor KMPG u.p
I have interested teaching mathematics in college and foundation level e.g iit jee iit jam and b.sc,m.sc..
I have 12years teaching experience in this field
Please give on chance for teaching

Wed, 06/05/2020 - 5:40pm — Manu tripathi (not verified)

Mathematics

Sir plz give any contact no.

Sun, 19/01/2020 - 4:18pm — AKASH GIRI (not verified)

plus pack issue

Payment is done but plus pack is not going to open.
Please help.
89792323xx
Akash Giri
Thank you

Fri, 04/06/2021 - 7:40pm — Kashif quamar (not verified)

Payment discuss please call me

Help me sir please payment discuss

Sat, 18/01/2020 - 3:21pm — Shreyash Deep (not verified)

I want unacademy to contact me.

I HV few doubts regarding unacademy subscription policy.

Thu, 16/01/2020 - 6:20pm — Vikas jain (not verified)

Art

I want to join plus academy but I can not join live classes some time problem if Yu send me PDF notes if possible and join I want ctet primary and junionr cousrrs please help me

Wed, 15/01/2020 - 3:57pm — Santosh Bhardwaj (not verified)

Subscription Issue

Hi Team,
I purchased a yearly subscription on 11/12/2019 and used it for 12 days. After that I didn't use for 15 days because my RO exam is to be held on 12/01/2020 which is different from bank exams. After finishing it I switched to Unacademy but I found that Unacademy Plus is asking for subscription. I written this issue on Unacademy chat and as well as email. Next day Unacademy contact me through call and I tell him the issue. He is asking for bank statement as a proof and I provided it on whatsapp. I have given all things which was required. After that Unacademy is not responding me neither thorough call nor email. I tried all things i.e, updating app, re-login, re-installing but nothing is happening. I have many exams in coming few days. Every single minute is very crucial for me.

It is humble request to resolve this issue at the earliest and give my subscription back or else refund my subscription amount.

Thanks & Regards
Santosh Bhardwaj

Thu, 01/04/2021 - 10:53am — Sarita thakur (not verified)