OlaMoney Customer Care Number 080-4665 6299

Organization: 
All India Number(s): 
  • 080-46656299 (Customer care)
  • 080-64515820 (Grievance Officer)
  • 99450 00247

Support Hours

9:00am to 5:00pm

Email

  • care [at] zipcash [dot] in
  • escalations [at] zipcash [dot] in

Important Links

App

Products

Grievance Redressal

Grievance Officer

Name: Balaram C R
Email Address: grievance [dot] officer [at] zipcash [dot] in
Phone Number: 99450 00247

Zipcash Contact information:
Phone Number: 080-46656299
Email Address: care [at] zipcash [dot] in

Corporate Office

Regent Insignia, #414, 3rd Floor,
4th Block, 17th
Main, 100 Feet Road,
Koramangala, Bangalore
- 560 0346.
Phone: 080-46656299

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Comments

I want to unblock my ola account

I want to unblock my account I can't book a cab because there is showing my account is blocked

Extra charged fare

Today morning I booked ola cab 23/07/2021

In my app it shown Rs.232
But in driver app it shown RS.648
Why it's like this and I paid RS.648
I want my money back and no one responding from your side

Cash paid amount is always showing unpaid

Hi,

This Uday Prakash using OLA app with mobile no 8XXXXXXX08.
From last so many days am sending mail as your customer care number not working.
Whenever I am paying cash to driver it always showing pending. Kindly and why OLA started asking payment two times for single ride.
This is wrong strategy from OLA to harrase customers.

Regards,

Deactivate my post paid connection

ir/madam, requested to please deactivate my postpaid Ola money postpaid connection,from today onwards. If any dues for further applied, it is not any of my responsibility. Kindly take necessary actions for cancellation of postpaid services. Thank you.

Extra paid amt

Chitting ola,today morning booked that time showing 153rs but final amount chapter and collectted 290rs,that's why nobody booking in ola

Wrong fare charged

Cheating ola. Yesterday I have booked a ride for which showing me 373 rs but the driver charged me 1102. Ola is cheater that's why from today I will reject this app and will not refer other to make any ride by ola.

ओला मनी का उपयोग नहीं हो रहा है failed लिख रहा है

मैं ऐप का उपयोग नहीं कर पा रहा हूं और भुगतान नहीं कर पा रहा हूं क्योंकि ऐप को अस्थायी रूप से रोक दिया गया है क्योंकि मुझे पता नहीं है। क्या आप मदद कर सकते हैं?

Pending KYC, expiring Ola wallet money.

I have opted for KYC verification by agent. It has been 3 days since I opted for the verification and nobody has come to verify my documents. My Ola wallet is expiring on 31st August 2019, that is, 2 days later. I have pretty huge amount in my Ola wallet. Kindly arrange the visit soon or else help me select KYC verification in the cab.
Hoping for a quick response.

KYC already done but not reflecting

Hi I had done my KYC by verification where in your executive showed up at my office checked the documents and he had informed me that it’s done it will be reflecting within 1 or 2 days . Now when I log in into my account it is still showing to update the KYC. Kindly check with your local office.

Respected sir I had sent a

Respected sir
I had sent a mail earlier too
I had travelled by ola on 29th dec
The driver had charged me rs 672 and same amount was added to my postpaid ola account too.i would like to request you to please settle the amountso that i can clear the dues

Sir I have pay electricity bill, but transactions failed.

Sir I have pay electricity bill amount is debited in my bank accounts. But payment failed. I have pay electricity bill and used Ola money applications pay through phone pe UPI RS.204 but this payment is failed. So I requested to please help me and give me reply as early as possible

AVOID OLA MONEY - THEY SEIZE YOUR MONEY - POOR CUSTOMER SERVICE

WHY OLA MONEY HAS THE WORST CUSTOMER SERVICE ON EARTH:

UNCLEAR REASON WHY TRANSACTION ID EGJH-xxxx-YFTI IS ON HOLD BY "THE CLEVER" STAFF FROM OLA MONEY EVEN AFTER I HAVE A PROOF OF PURCHASE THE MERCHANT REFUND THE PAYMENT FROM APRIL, 4TH.

1) ALWAYS FAIL TO PROVIDE ANY PIECE OF USEFUL INFORMATION, ONLY VAGUE ANSWERS
2) FAIL TO ANSWER ON TIME, I'VE BEEN DEALING WITH CUSTOMER SERVICE WITH MORE THAN ONE MONTH, NO ONE HONOR WHAT THEY WRITE NOR THE DATE OF RETURN
3) THEY HOLD THE PAYMENT ISSUED FROM THE MERCHANT REFUND, NO FURTHER INFORMATION FOR MORE THAN 1 MONTH, WHEN OF WHETHER THEY WILL REFUND ME
4) ALL THE CHANNEL FOR CONSUMER COMMUNICATION ARE UNRESPONSIVE OF BADLY MANAGED

PLEASE CANCEL MY OLA MONEY WALLET THEN KEEP THE BALANCE REMAINING AND ALL THE MONEY YOU SEIZED AS A PRIZE OF YOUR INCOMPETENCE !!

I JUST CALLED MY LAWER TO SUE YOU !!

Deactivation of Ola postpaid money service

Sir/madam, requested to please deactivate my postpaid Ola money postpaid connection,from today onwards. If any dues for further applied, it is not any of my responsibility. Kindly take necessary actions for cancellation of postpaid services. Thank you.

Cancellation postpaid services

Sir/madam, requested to pl cancel my postpaid Ola money postpaid connection, , from today onwards. If any dues for further applied, it is not any of my responsibility. Kindly take necessary actions to cancellation of postpaid services. Thank you.

Account freezed

I am unable to use the app and make payments as the app is temporarily stopped fpr reason not known to me. Can you help???

Ola money recharge - Axis Bank net-banking

I am unable to recharge Ola money by Axis bank net-banking. Please check.

OLA prepaid mobile cash code offer

Do you have any code for mobile prepaid recharge offer for payment made through ola money like cash back

Basic KYC not done

I have faceing the problem with the money transfer to ola money wallet to my bank account I have done the full KYC as your requirement but I am not avail to withdraw my money from ola money wallet why?
Please solve my issue as soon as you can

Thanks
Aruj Goyal

Ola money transfer

Such problem are also related to me I am unable to send money to anyone

Credit limit

I have facing problem regarding wallet to bank trasfer and its urgent to trasfer money in my because i have some problem and i cant understand why my ola money account 98_______8222 which was not consider the KYC done. I dont know please help me and please solve my problem to transfer my wallet to bank account.
Please.

Thanks & regards
Vishal khutarkar

Money trasfer

I have facing problem regarding wallet to bank trasfer and its urgent to trasfer money in my because i have some problem and i cant understand why my ola money account 70××××××48 which was not consider the KYC done. I dont know please help me and please solve my problem to transfer my wallet to bank account.
Please.

Thanks and Regards
Saurabh