IVRS Menu :
- Press 1: To place order over the call
- Press 2: For customer care support
- Press 3: For return & refund related issues
- Press 4: To book a blood test or diagnostic service
After pressing any above keys, your call will be forwarded to the customer care executive .
Email
- support [at] truemeds [dot] in (For Customer Support)
Important Link
Return/Refund/Cancellation And Complaint
- For any query/complaint, you can contact to the customer support team or email at grievance-officer [at] truemeds [dot] in .
- You can cancel your order before it is shipped.
- You can make a return request within 15 days of delivery, subject to the product condition or category.
- Refunds will be initiated to the Truemeds Wallet within 48 hours once the return product is received at warehouse .
- For more information, please read .
Registered Office
Intellihealth Solutions Private Limited
Unit-301 & 304, Lightbridge Tunga
Village, Saki Vihar Rd, Chandivali, Powai,
Mumbai, Maharashtra, India, 400072
Email: care [at] truemeds [dot] in
Social Sites
Comments
Misleading the order,
Dear we ordered for CORVADIL-A n SENQUEL-F , but delivered another cheap unbranded duplicate items . T
Delivery boy complaint
I have order medicine but your delivery boy misbehaving with me , he is not delivered my order in my dorestep, he called me 200 meter away from my home
Wrong advertising
It's mentioned as "GLIMY 2 Mg 15 tabs in a strip".
But if you count the tabs in the strip shown in the advertisement, there are 14 tabs & not 15.
Reality is only 14 tablets in the strip.
Medicine deley delivery
I order medicine on 02.02.23 and esteemed delivery date show in your portal on 04.02.23 - 05.02.23 but medicine not delivery till date.How long will it take ?