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Exim Bank Customer Care No. 022-2217 2600

Updated on Monday, 25 May 2026 - 5:40pm
Organization: 
All India Number(s): 
  • 022-2217 2600 (For Contact Support)
Website: 
Official Website

Email

  • info [at] eximbankindia [dot] in (For General Information)

Regional Office Addresses

Sr No. Location Contact No. Email Address
Regional Head
1 Ahmedabad 079-26576852, 079-26576843, Fax No.: 079-26577696 eximahro [at] eximbankindia [dot] in Sakar II, 1st Floor, Next to Ellisbridge Shopping Centre, Ellisbridge P. O., Ahmedabad - 380 006.
2 Bengaluru 080-42582100, 080-25585755 eximbro [at] eximbankindia [dot] in Ramanashree Arcade, 4th Floor, 18, M. G. Road, Bengaluru - 560001.
3 Chandigarh 0172-2997960, 0172-2997963 eximcro [at] eximbankindia [dot] in C- 213, 2nd Floor, Elante Offices, Industrial Area Phase -1, Chandigarh - 160 002
4 Chennai 044-28522830, 044-28522831 eximchro [at] eximbankindia [dot] in Overseas Towers, 4th and 5th Floor, 756-L, Anna Salai, Chennai - 600 002.
5 Guwahati 03610-2237607, 03610-2237609 eximgro [at] eximbankindia [dot] in NEDFi House, 4th Floor, GS Road, Dispur, Guwahati - 781 006.
6 Hyderabad 040-23307816, 040-23307821 eximhro [at] eximbankindia [dot] in Golden Edifice, 2nd Floor, 6-3-639/640, Khairatabad Circle, Hyderabad - 500 004.
7 Indore 0731-4137891 eximiro [at] eximbankindia [dot] in Unit no. 800, 801 and 802 8th Floor, Maloo 01, Ring Road, Indore 452010
8 Kolkata 033-68261301, EPABX No.: 033-68261300 eximkro [at] eximbankindia [dot] in Vanijya Bhawan, 4th Floor, (International Trade Facilitation Centre), 1/1 Wood Street, Kolkata - 700 016.
9 Lucknow 0522-7145301 lro [at] eximbankindia [dot] in Export-Import Bank of India Unit No. 101, 102 and 103 1st Floor, Shalimar Iridium Vibhuti Khand, Gomti Nagar Lucknow 226010
10 Mumbai 022-35701020 eximmro [at] eximbankindia [dot] in 8th Floor, Maker Chamber IV, Nariman Point, Mumbai 400 021
11 New Delhi 011-61242600 ndro [at] eximbankindia [dot] in Ground Floor, Statesman House 148, Barakhamba Road, New Delhi 110001 India
12 Pune 020-26403000 eximpro [at] eximbankindia [dot] in No.402 & 402(B) 4th floor Signature Building, Bhamburda, Bhandarkar Rd, Shivajinagar, Pune, Maharashtra 411004

For Complaint

Level 1 :

  • For any query/complaint you can contact at details given below:
    Contact No.: 022-22172600
    Email: info [at] eximbankindia [dot] com

Level 2 :

  • If your complaint is not resolved, then you can contact the grievance redressal officer through the details given below:
    Sr No. Service Email
    General Manager
    1 For Borrowers borrowers [dot] grievances [at] eximbankindia [dot] in
    2 For Investors investors [dot] grievances [at] eximbankindia [dot] in
    3 For People with Disablilities pwd [dot] grievances [at] eximbankindia [dot] in
    4 For CPGRAMS Complaints grievances [at] eximbankindia [dot] in
    5 For Govt. of India - Line of Credit, Concessional Financing Scheme vikramaditya [at] eximbankindia [dot] in
  • Your complaint will be resolved within 15 days.

Level 3 :

  • If your complaint is still not resolved within 15 days, then you can contact the appellate authority through the details given below:
    Sr No. Name Email
    Deputy Managing Director
    1 Shri Tarun Sharma tarun [at] eximbankindia [dot] in
    2 Smt. Deepali Agrawal deepali [at] eximbankindia [dot] in

CPIO/APIO/Appellate Authority Contact Details

Sr. No. Name Contact No. Email Address
Assistant Public Information Officer
1 Shri Kapil Pandya 079-26576843 kapila [at] eximbankindia [dot] in Export-Import Bank of India, Sakar II, Floor 1, Next to Ellisbridge Shopping Centre, Ellisbridge P.O., Ahmedabad 380006
2 Ms. Divya Hariharan 080-25585755 divya [dot] hariharan [at] eximbankindia [dot] in Export-Import Bank of India, Ramanashree Arcade, Floor 4, 18, M.G.Road, Bangalore 560 001
3 Shri Virendra Pal Singh Mongia 0172-2641910, 0172-2641912, 0172-2641939, 0172-2641949 virendra [dot] mongia [at] eximbankindia [dot] in Export-Import Bank of India, C-213, 2nd floor, Elante Offices, Industrial Area Phase-1, Chandigarh 160 002
4 Ms. A Suganthi 044-28522830, 044-28522831 suganthi [at] eximbankindia [dot] in Export-Import Bank of India, Overseas Towers, Floor 4 & 5, 756-L, Anna Salai (Opp. TVS), Chennai 600 002
5 Shri Amit Raj 0361-2237902 amit [dot] raj [at] eximbankindia [dot] in Export-Import Bank of India, NEDFi House, 4th Floor, Dispur, G.S.Road, Guwahati 781 006
6 Ms. Poornima Busi 040-23307816 poornima [at] eximbankindia [dot] in Export-Import Bank of India, Golden Edifice, Floor 2 6-3-639/640, Khairatabad Circle, Hyderabad 500 004
7 Shri Anirudha Barooah 033-68261301 anirudha [dot] barooah [at] eximbankindia [dot] in Export-Import Bank of India, Vanijya Bhavan, 4th floor, 1/1 Wood Street, Kolkata 700 016
8 Shri Rahul Narayan 022-35701020 rahulnarayan [at] eximbankindia [dot] in 8th Floor, Maker Chamber IV, Nariman Point, Mumbai 400 021
9 Shri Ajay Rana 011-65030607 ajayrana [at] eximbankindia [dot] in Export - Import Bank of India, 148, Ground Floor, Statesman House, Barakhamba Road, Connaught Place, New Delhi, Delhi 110001
10 Ms. Chitra Raste 020-25648846 chitra [dot] raste [at] eximbankindia [dot] in Export-Import Bank of India, No.402 & 402(B) 4th floor Signature Building, Bhamburda, Bhandarkar Rd, Shivajinagar, Pune, Maharashtra 411004
11 Shri Anand Singh 0731-4137891 anand [dot] singh [at] eximbankindia [dot] in Export-Import Bank of India, Unit No. 800-802, 8th Floor, Maloo 01, Plot No 26, Scheme No 94 C, Ring Road, Indore 452010
12 Shri Ashish Soni 0522-714 5303 ashish [dot] s [at] eximbankindia [dot] in Export-Import Bank of India, Floor 1, Shalimar Iridium, Vibhuti Khand, Gomti Nagar, Lucknow 226010
Central Public Information Officer
13 Shri Uday Shinde 022-22172703 uday [at] eximbankindia [dot] in Centre One Building, 21st floor, World Trade Centre Complex, Cuffe Parade, Mumbai 400 005
First Appellate Authority
14 Ms. Manjiri Bhalerao 022-22172612 manjiri [at] eximbankindia [dot] in Centre One Building, Floor 21st, World Trade Centre Complex, Cuffe Parade, Mumbai 400 005
Transparency Officer
15 Shri Navendu Bajpai 022-22172810 navendu [at] eximbankindia [dot] in Centre One Building, 21st floor, World Trade Centre Complex, Cuffe Parade, Mumbai 400 005
Nodal Officer
16 Shri G Madheshwaran 022-22172365 madhes [dot] g [at] eximbankindia [dot] in Centre One Building, Floor 21st, World Trade Centre Complex, Cuffe Parade, Mumbai 400 005
Chief Vigilance Officer
16 Smt. Asha Rajiv - cvo [at] eximbankindia [dot] in -

Internal Complaint Committee Contact Details

Sr No. Name Designation Email
Mumbai
1 Dr. Sandya Advani External Member sandya [at] poshsystems [dot] com
2 Ms. Priti Thomas General Manager priti [at] eximbankindia [dot] in
3 Ms. Roshanara Sardar Deputy General Manager roshanara [at] eximbankindia [dot] in
4 Mr. Swarup Chakraborty Deputy General Manager swarup [dot] c [at] eximbankindia [dot] in
5 Ms. Shalmali Jadhav Assistant General Manager shalmali [at] eximbankindia [dot] in
6 Ms. Divesha Agrawal Chief Manager divesha [dot] a [at] eximbankindia [dot] in
7 Ms. Swati Pendam Manager swati [dot] p [at] eximbankindia [dot] in
8 Ms. Nisha Nair Senior Administrative Officer nisha [dot] nair [at] eximbankindia [dot] in
New Delhi
9 Dr. Namita Rajput External Expert namitarajput27 [at] gmail [dot] com
10 Ms. Priti Thomas General Manager / Presiding Officer priti [at] eximbankindia [dot] in
11 Ms. Kusum Singh Deputy General Manager/Member kusumsingh [at] eximbankindia [dot] in
12 Mr. Ajay Rana Deputy General Manager/Member ajayrana [at] eximbankindia [dot] in
13 Ms. Swati Jangra Chief Manager/Convenor swati [dot] j [at] eximbankindia [dot] in
14 Ms. Archana Madan Chief Administrative Manager/Member archana [at] eximbankindia [dot] in
15 Ms. Shilpi Yadav Senior Administrative Officer/Member Shilpi [dot] y [at] eximbankindia [dot] in

Global Offices Contact Details

Sr No. Location Contact No. Email Address
Resident Representative
1 Abidjan + 225 27 20242951, + 225 27 20242937 eximabidjan [at] eximbankindia [dot] in 5th Floor, Azur Building, 18-Docteur Crozet Road, Plateau, Abidjan, Côte d'Ivoire.
2 Dhaka +880 255042444 eximdhaka [at] eximbankindia [dot] in Modhumita Plaza Concord, Floor 12, Plot No. 11, Road No. 11, Block G, Banani, Dhaka - 1213. Bangladesh
3 Dubai +971 4 3637462 eximdubai [at] eximbankindia [dot] in Level 5, Tenancy 1B, Gate Precinct Building No. 3, Dubai International Financial Centre, PO Box No. 506541, Dubai, UAE.
4 Johannesburg +27 113265103, +27 113265131
Fax No.: +27 11 7844511		 eximjro [at] eximbankindia [dot] in 2nd Floor, Sandton City Twin Towers East, Sandhurst Ext. 3, Sandton 2196, Johannesburg, South Africa.
5 London +44 20 77969040, Fax No.: +44 20 76000936 eximlondon [at] eximbankindia [dot] in 5th Floor, 35 King Street, London EC2V 8BB, United Kingdom.
6 Nairobi +254 741757567 eximnairobi [at] eximbankindia [dot] in Unit 1.3, The Oval, Jalaram Road, Westlands, Nairobi, Kenya
7 Sao Paulo +55 11 3080 7561 eximsaopaulo [at] eximbankindia [dot] in Unit - 1603, World Trade Center, Avenida das Nações Unidas 12.551, São Paulo 04578-903, Brazil
8 Singapore +65 65326464
Fax No.: +65 65352131		 eximsingapore [at] eximbankindia [dot] in 20, Collyer Quay, #10-02, Singapore - 049319.
9 Washington D.C. +1 202 2233238,
Fax No.: +1 202 785 8487		 eximwashington [at] eximbankindia [dot] in 1750 Pennsylvania Avenue NW, Suite 1202, Washington D.C. 20006, United States of America.

Head Office

Export-Import Bank Of India
Centre One Building, Floor 21,
World Trade Centre Complex,
Cuffe Parade, Mumbai 400005
Email: ccg [at] eximbankindia [dot] in
Fax No.: 022-22183070

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