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Nepal Airlines Customer Care No.
Updated on Monday, 24 August 2026 - 2:11pm
Email
Organization:
nepalairlines.com.np International Numbers:
+977 1 4220757 (For Customer Support)
+1 618 070 57020 (For Flight and Reservation, 9am-6pm)
Website:
Official Website
iOS App:
Nepal Airlines International
Android App:
Nepal Airlines International - info [at] nac [dot] com [dot] np (For General Information/Query)
- raonline [at] nac [dot] com [dot] np (Online Ticketing Issues)
Important Links
Important Contact Details
| Sr.No. | Service | Contact Detail |
|---|---|---|
| 1 | Domestic Sales | Ext: 2278 |
| 2 | Cargo Sales | Ext: 2174 |
| 3 | Int'l Reservation (Direct) | +977 1 5718542, +977 1 5718543, Ext: 2171 |
| 4 | Int'l Sales (Direct) | +977 1 5718539, +977 1 5718542, +977 1 5718543, Ext: 2233, 2163, 3333, sales [at] nac [dot] com [dot] np rcra [at] nac [dot] com [dot] np |
| 5 | Domestic Sales (Direct) | +977 1 5718536, +977 1 5718533, +977 1 5718537, +977 1 5718535, dom [dot] prgm [at] nac [dot] com [dot] np |
| 6 | Online Ticketing Issues | raonline [at] nac [dot] com [dot] np |
| 7 | For Complaint | complaints [at] nac [dot] com [dot] np |
| 8 | Call Center | +977-1-5970460 |
| TIA Airport Duty Mobile (International) | ||
| 9 | Passenger Handling | +977 9851273459 |
| 10 | Baggage Handling | +977 9851273467, +977 9851273468 |
| 11 | Cargo Handling | +977 9851273465, +977 9851273466 |
| 12 | Flight Catering | +977 9851273469 |
| 13 | Load Control | +977 9851273463 |
| TIA Airport (Domestic) | ||
| 14 | Duty Mobile | +977 9851273471 |
India Offices Contact Details
| Sr.No. | Name/Designation | Contact No. | Mobile No. | |
|---|---|---|---|---|
| Delhi | ||||
| Address: E-9, Connaught House, Connaught Place, New Delhi - 110001, India | ||||
| 1 | Sales, Reservation & Flight Info | 011-43640497, 011-43640498 | - | res [dot] nac [at] bird [dot] in |
| 2 | Mr. Kamal Gyawali (Country Manager) | - | 9811530789 | nac_del [at] nac [dot] com [dot] np |
| 3 | Mr. Shanggee Rai (Station Manager) | - | 9811391267 | - |
| 4 | Mr. Bhanu Bhakta Katuwal (Airport Manager) | - | 9811335813 | - |
| 5 | Mr. Raman Niraula (Finance Manager) | - | 9811391208 | nac_fmdel [at] nac [dot] com [dot] np |
| Mumbai | ||||
| Address: Kanakia Wall Street, Wing A (205), Andheri East, Near Chakala Signal, Mumbai - 400093 | ||||
| 6 | Mr. Ganesh Kumar Ghimeere (Manager) | 022-48825830, 022-48825831 | - | bomra [at] nac [dot] com [dot] np |
| 7 | Mr. Mahendra Prasad Pathak (Finance Manager) | - | 9833325932 | ra [dot] bomfm [at] nac [dot] com [dot] np |
| 8 | Deniz (Cargo Sales & Reservation) | - | 9819168011 | birdcargobom [dot] nac [at] bird [dot] in |
| Sales, Reservation and Flight Queries | ||||
| 9 | Bindu Thomas | 022-48825830, 022-48825831 | 9820958863 | bomsales [dot] nac [at] bird [dot] in |
| 10 | Manali Nayak | 022-48825830, 022-48825831 | 9819635844 | bomsupsales [dot] nac [at] bird [dot] travel |
| 11 | Sneha Yelve | 022-48825830, 022-48825831 | - | bomres [dot] nac [at] bird [dot] in , bomres [dot] nac [at] bird [dot] travel |
| Bengaluru | ||||
| Address: Nepal Airlines Corporation, Bengaluru Station, 138 B, 1st Floor, Brigade Gardens, Church Street, Shanthala Nagar, Ashok Nagar, Bengaluru - 560001 | ||||
| 12 | Mr. Premlal Bhusal (Manager) | 080-42021456, 080-42021457 | 9071084699 | nac_blr [at] nac [dot] com [dot] np |
| 13 | Mr. Saurav Sangraula (Airport Manager) | 080-42021456, 080-42021457 | 7026066647 | sm_blr [at] nac [dot] com [dot] np |
| 14 | Mr. Yubraj Bhandari (Finance Manager) | 080-42021456, 080-42021457 | 9071085252 | fm_blr [at] nac [dot] com [dot] np |
| 15 | Ms. Pinky Sen (Assistant Sales Manager)(Sales, Reservation And Flight Information) | 080-42041456, 080-42021457 | 9187078880 | blrsales [dot] nac [at] bird [dot] in , blrresv [dot] nac [at] bird [dot] in |
| 16 | Anoop Kumar (Cargo Sales Manager) | 011-23418199 | 9899396893 | del [dot] cargo [at] bird [dot] travel |
| 17 | Montu Kumar (Regional Manager Cargo Sales) | - | 9901611810 | blrsales [at] bird [dot] in |
Zone Wise Regional Centres Contact Details
| Sr.No. | Location | Name/Designation | Contact No. | Mobile No. | |
|---|---|---|---|---|---|
| Central Regional Centre | |||||
| 1 | Lukla | - | 038-550087 | - | lukla_nac [at] nac [dot] com [dot] np |
| 2 | Phaplu | Mr. Tenjee Lama | - | 9852828038 | ppl [at] nac [dot] com [dot] np |
| 3 | Bhairahawa | Mr. Dibas Khadka | 071-571074 (City Office), 071-507073 (Airport Office) | 9841981475 | bwa [at] nac [dot] com [dot] np |
| District Office Pokhara | |||||
| 4 | Pokhara | Mr. Surya Bahadur Nepali | 061-454315, 061-455021 | - | pkr [at] nac [dot] com [dot] np |
| 5 | Jomsom | - | - | - | - |
| 6 | Resunga | Mr. Suman Thapa | - | 9857048537 | rsg [at] nac [dot] com [dot] np |
| Eastern Regional Centre | |||||
| 7 | Biratnagar | Mr. Santosh Khadka | 021-470661, 021-470675 | 9841760343 | birrm [at] nac [dot] com [dot] np , bir [at] nac [dot] com [dot] np |
| 8 | Bhojpur | Mr. Prakash Khadka | 029-420167 (City Office), 029-420067 (Airport Office) | 9852077167 | bhp [at] nac [dot] com [dot] np |
| 9 | Rumjatar | Mr. Lokendra Bahadur Chan | - | 9851116879 | - |
| 10 | Taplejung | Mr. Narayan Kumar Karki | 024-460167 | 9852660167 | tpj [at] nac [dot] com [dot] np |
| 11 | Thamkharka | Mr. Shambhu Tamang | - | 9862928325 | thamkharka_nac [at] nac [dot] com [dot] np |
| 12 | Khanidanda | Mr. Surendra Kasaju | - | 9842941588 | kdn [at] nac [dot] com [dot] np |
| 13 | Ilam | Mr. Dinesh Sundas | - | 9841705004 | ilam [at] nac [dot] com [dot] np |
| Western Regional Centre | |||||
| 14 | Nepalgunj | Mr. Yama Raj Singh, Regional Manager | 081-415067, 081-415179 (Reservation & Sales), 081-565057 (Airport Office) | 9858041506 (Duty) | kep [at] nac [dot] com [dot] np |
| 15 | Dang | Mr. Bal Bahadur Sunuwar | 082-523521 | 9849774291 | dang [at] nac [dot] com [dot] np |
| 16 | Surkhet | Mr. Govind Giri | - | 9848174589 | surkhet_nac [at] nac [dot] com [dot] np |
| 17 | Bajura | Ms. Manisha Ghatala | - | 9765321563 | bajura_nac [at] nac [dot] com [dot] np |
| 18 | Simikot | Mr. Chhiring Sonam Lama | - | 9858322660 | simikot_nac [at] nac [dot] com [dot] np |
| 19 | Rukum | Mr. Prem Bahadur Oli | - | 9849566152 | rukum_nac [at] nac [dot] com [dot] np |
| 20 | Jumla | Mr. Umakant Neupane | 087-520093 | 9848300822 | jumla_nac [at] nac [dot] com [dot] np |
| 21 | Talcha | Mr. Nabin Kumar Bist | - | 9868575499 | talcha_nac [at] nac [dot] com [dot] np |
| 22 | Dolpa | Mr. Dambar Bahadur Khatri | - | 9848300232 | dolpa_nac [at] nac [dot] com [dot] np |
International Offices Contact Support
Officers Contact Details
| Sr.No. | Name | Designation | Contact No. | |
|---|---|---|---|---|
| 1 | Ms. Archana Khadka | Spokesperson, Director, Corporate Department | +977 1 5718525, Ext: 2191 | spokesperson [at] nac [dot] com [dot] np |
| 2 | Mr. Devendra Pun | Spokesperson(Technical), Sr. Tech Officer, Engineering Maintenance Department | +977 9851094591 | spokesperson [dot] technical [at] nac [dot] com [dot] np |
| 3 | Ms. Kalpana Kafle | Joint Spokesperson, Sr. Officer, Corporate Department | +977 1 5718525, Ext: 2193 | jointspokesperson [at] nac [dot] com [dot] np |
Gautam Buddha International Airport
Name: Mr. Prakash Adhikari
Designation: Chief, GBIA, Bhairahawa
Contact No.: +977 9851009733
Email:
chief [dot] bwa [at] nac [dot] com [dot] np
Head Office
Nepal Airlines Corporation
Nepal Airlines Building,
Kantipath, Kathmandu
Fax No.: +977-01-5718570
