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Matrix Cellular Customer Care No.

Updated on Saturday, 5 April 2025 - 11:46am
Organization: 
All India Number(s): 
  • 9811 288 888 (For Customer Support)
  • 9811 188 888 (For WhatsApp Support)
Website: 
Official Website

Email

  • support [at] matrix [dot] in (For Contact Support)
  • info [at] matrix [dot] in (For General Query)

Important Links

Return/Refund

  • For any query/complaint related to return/refund, mail at support [at] matrix [dot] in
  • For refund customer can contact within 5 days of purchase.
  • For more information, please read.

For Complaint

Level 1

  • For any query/complaint, you can contact at 9811288888 or mail at info [at] matrix [dot] in .

Level 2

  • If your query is not resolved, then you can contact to Nodal Officer with the details given below:
    Timing: Mon-Fri
    Contact No: 9910662980
    Email: nodalofficer [at] matrix [dot] in
    Fax: 011-26800200

Level 3

  • If your query is still not resolved, then you can contact to Operations Head with the email given below:
    Email: operationshead [at] matrix [dot] in

Level 4

  • If your query is not resolved or you are not satisfied with the resolution given in the above levels, then you can also lodge your complaint to Appellate Authority with the details given below:
    Contact No: 9811288888,
    9811188888
    Email: appellate [at] matrix [dot] in

Offices Address

Sr No. Location Contact No. Email Address
1 Delhi 9811123075 tarun [dot] vohra [at] matrix [dot] in 7 Khullar Farms, Mandi Road,
Mehrauli, New Delhi- 110030
2 Bangalore 9873932513 salil [dot] malik [at] matrix [dot] in Park Menor no 35/2,Shivaji Nagar,
Tasker Town Bangalore 560051
3 Chennai 9884653222 mohan [dot] j [at] matrix [dot] in IIFL Tower 7th Floor,143 MGR SALAI,
Kanchanvadi,perungadi, Chennai 600096
4 Hyderabad 9703837364 s [dot] yakub [at] matrix [dot] in Krishey Emrald, sy no 11,
kondapur Village, Serillingampally mandal,
rangareddy district, Hyderabad,Telangana
5 Mumbai 9711120333 Gaurav [dot] suri [at] matrix [dot] in Raheja Platinum, SAG Baug road,
Off Andheri Kurla Road, Marol,
Andheri East Mumbai 400059
6 Pune 9711120333 gaurav [dot] suri [at] matrix [dot] in Panchshil Futura, Magarpatta Road,
Magarpatta City, Hadapsar,
Maharashtra 400059
7 Kanpur 9811123075 tarun [dot] vohra [at] matrix [dot] in Room No-507, 5th Floor
City Centre The Mall , Kanpur
8 Trichy 9884653222 mohan [dot] j [at] matrix [dot] in Door No 410, 2nd floor,
Lakshya Complex, Avinashi Road,
Tiruppur,Tamilnadu, 641602

Head Office

Matrix Cellular (International) Services Pvt. Ltd.
7 Khullar Farms, Mandi Road
Mehrauli, New Delhi- 110030
Contact No.: 9711588888

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