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Patek Philippe Watch Customer Care No.

Updated on Wednesday, 18 December 2024 - 4:45pm
Organization: 
International Numbers: 
+41.22.884.20.20 (For International Support)
Website: 
Official Website

Important Links

To Buy Online

Return And Refund Procedure

  • If you have any query related to return and refund the product you can email at privacy [at] patek [dot] com
  • If you received a damaged or a wrong product then you can make a return and replacement within 10 days after the delivery.
  • Refund amount will be credited in your account within 30 working days.
  • For more information return and refund, Please Read

Global Service Centres

Sr. No Country Contact Address
1 Colombia +57 (601) 2474442 Carrera 15 #93-60 Centro 93-Local 215 Apartado Aéreo
110221 Bogotá
2 Chile +562 366 1500 Cerro El Plomo 5855 oficina 1005, piso 10°, Las Condes, Santiago
3 Netherlands +31 55 57 69 636 P.O. Box 10161, 7301 GD Apeldoorn
4 Cayman Islands +1 345 949 7477 Cardinal Avenue P.O. Box 893 GT, George Town,
Grand Cayman
5 Thailand +66 2656 1334 127 Gaysorn Tower, 9th Floor, Unit No. A, Ratchadamri Road,
Lumpini, Pathumwan, Bangkok
6 France +33 1 42 44 17 77 Salons Patek Philippe, 10, place Vendôme, Paris
7 Germany +49 89 2867620 Deutsche Patek Philippe GmbH, Brienner Str. 12, München
8 Hong Kong SAR China +852 2317 7866 Patek Philippe Hong Kong Limited, The Peninsula Office Tower,
Kowloon
9 Japan +81 3 5209 8016 Urbannet Kanda Bldg. 7F, Uchikanda, Chiyoda-ku, Tokyo
10 Mexico +52 55 5605 1007 Av. Popocatépetl 204 - Col. General Anaya, Mexico D.F.
11 Singapore +65 6801 2100 #16-01 Wheelock Place,501 Orchard Road, Singapore
12 Spain +34 932 418 888 Avda. Diagonal,409,7ª planta, Barcelona
13 Taiwan Area +8862 2515 3560 No.10, Sec.3 Minsheng E. Rd., Zhongshan Dist., Taipei
14 United Kingdom +44 1753 89 13 48 P.O. Box860 SL9 7SB Chalfont St Peter
15 United States +1 212 218 1240 The Henri Stern Watch Agency, Inc., Rockefeller Plaza
Suite401 NY10111 New York
16 China Mainland +86 10 6512 8875 Unit D, Ch'ien Men23,Qian Men Dong Da Jie Beijing
17 China Mainland +86 21 5308 1886 Yifeng Galleria,99 Beijing East Road Shanghai
18 Germany +49 40 6077 9580 Steinstrasse 230095 Hamburg
For Distributors Contacts, Please Read

Global Retailers Contact

Sr. No Country Contact Address
1 Japan +81 54 204 5730 2-2-11 Gofuku-cho, Aoi-ku, Shizuoka City, 420-0031 Shizuoka
2 Japan +81 52 954 8109 5th FPS Bldg. 1F, 3-19-23 Marunouchi, Naka-ku, Nagoya City, 460-0002 Aichi
3 Japan +81 88 699 0009 5-9-2 Maebara higashi, Nakakirai, Matsushige-cho, Itano-gun, 771-0212 Tokushima
4 Taiwan Area +8866 223 3057 No. 159 Jhongjheng Rd., 70041 Tainan
5 Indonesia +6221 2992 4555 Plaza Indonesia 1st Floor #34-38, Jalan M.H. Thamrin Kav 28-30, 10350 Jakarta
6 Taiwan Area +8862 8101 8201 Taipei 101 Mall - 2F., No.45, Shihfu Rd., 11049 Taipei
7 Thailand +66 2160 5724 Central Embassy, Unit No: G-02, Ground Floor, Ploenchit Road, Lumpini, Pathumwan,
10330 Bangkok
8 Thailand +66 2668 8915 Author's Wing Building, Mandarin Oriental, Unit D, F, G Ground Floor, No.48 Soi Burapa,
Charoenkrung Road, Bangrak, 10500 Bangkok
9 Hong Kong SAR China +852 2522 0645 Shop No.2058 on Podium Level Two, ifc mall, Central
10 Singapore +65 6339 9185 Raffles City Shopping Centre, #01-36/36A/36B North Bridge Road, 179103 Singapore
11 Malaysia +603 2144 7833 JW Marriott Hotel Kuala Lumpur, LL1 Main Lobby, Jalan Bukit
Bintang Kuala Lumpur
12 Japan +81 50 1790 3000 79 Shijo Takakura Shimogyo-ku, Kyoto City, 600-8511 Kyoto
13 Japan +81 50 1781 0000 1-7-1 Shinsaibashisuji, Chuo-ku, Osaka City,542-8501 Osaka
14 Japan +81 92 712 8181 1-4-1 Tenjin, Chuo-ku, Fukuoka City,810-8717 Fukuoka
For More Retailers Locations

Address

Patek Philippe Geneva
Chemin du Pont-du-Centenaire 141, 1228 Plan-les-
Ouates, P.O. Box 2654, 1211 Geneva 2, Switzerland.
Fax: +41.22.884.20.40

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