Home › Banks › Kerala State Co-Operative Bank (KSCB) Contact No.

Kerala State Co-Operative Bank (KSCB) Contact No.

Updated on Wednesday, 1 October 2025 - 3:40pm
Organization: 
All India Number(s): 
  • 0471-254 7200 (For Contact Support, Mon-Sat, 10am-5pm)
  • 87146 22500 (For Phone Banking Services and ATM Services)
  • 97467 16393 (For Missed Call Balance Inquiry)
Website: 
Official Website
iOS App: 
KB Prime
Android App: 
KB Prime

Email

  • kb [at] keralabank [dot] co [dot] in (For General Information)

Important Links

Office Timings

Sr. No. Service Timing
Bank Holidays: All Sundays, Second Saturdays and Fourth Saturdays are Bank holidays
1 Working Time 10am-5pm
2 Business Hours 10am-4pm

Important Emails

Sr. No. Service Email
1 UPI Support upi [at] keralabank [dot] co [dot] in
2 Omni Channel Support mobilebanking [at] keralabank [dot] co [dot] in
3 For KSCB Mobile Banking App it [at] keralabank [dot] co [dot] in

Regional Offices Contact Details

Sr. No. Location Contact No. Email Address
1 Thiruvananthapuram 0471-2451596, 0471-2476676 tvmro [at] keralabank [dot] co [dot] in East Fort, Fort P.O, Thiruvananthapuram District,
Pin - 695023
2 Alappuzha 0477-2251682, 0477-2251683 alpro [at] keralabank [dot] co [dot] in Opp. Municipal Town Hall, Chungam, Alappuzha P.O,
Alappuzha District, Pin - 688011
3 Kottayam 0481-2563603, 0481-2563604 ktmro [at] keralabank [dot] co [dot] in Kummanam, Thazhathangadi, Kottayam P.O, Kottayam
District, Pin - 686001
4 Thrissur 0487-2325700, 0487-2325709 tsrro [at] keralabank [dot] co [dot] in Kovilathumpadam, Thiruvambadi P.O, Thrissur District,
Pin - 680022
5 Palakkad 0491-2547325, 0491-2547327 plkro [at] keralabank [dot] co [dot] in Head Post Office Road, Sultanpet, Palakkad P.O,
Palakkad District, Pin - 678001
6 Kozhikode 0495-2705400, 0495-2701521 kkdro [at] keralabank [dot] co [dot] in Kallai Road, Chalappuram P.O, Kozhikode, Pin - 673002
7 Kannur 0497-2714115, 0497-2700001 knrro [at] keralabank [dot] co [dot] in Near Head Post Office, Kannur P.O, Kannur
District, Pin - 670001

Grievance Redressal

Level 1:

  • For any query/complaint, you can contact to the details given below:
    Contact No.: 0471-2547200
    Email: kb [at] keralabank [dot] co [dot] in

Level 2:

  • If your query is not resolved, then you can contact to the Customer Grievance Redressal Cell
    Designation: The General Manager
    Contact No.: 0471-2547294, 0471-2547279
    Email: cgrc [at] keralabank [dot] co [dot] in

Level 3:

  • If you are not satisfied, the you can contact to the Officer mentioned below:
    Designation: The Co-operative Ombudsman
    Contact No.: 0471-2464046
    Email: keralacooperativeombudsman [at] gmail [dot] com
    Address: Jawahar Sahakarana Bhavan,
    DPI Junction, Thycaud .P.O Thiruvananthapuram 695014
  • You can also lodge your complaint online through Address And Area of Operation of RBI Ombudsman .

Credit Processing Centres

Sr. No. Location Contact No. Email Address
1 Thiruvananthapuram 0471-2451595, 0471-2476676 tvmcpc [at] keralabank [dot] co [dot] in East Fort, Fort P.O, Thiruvananthapuram, Pin - 695023
2 Kollam 0474-2742301, 0474-2742302 klmcpc [at] keralabank [dot] co [dot] in Kollam, Kollam P.O, Pin - 691001
3 Alappuzha 0477-2251682, 0477-2251683 alpcpc [at] keralabank [dot] co [dot] in Opp. Municipal Town Hall, Chungam, Alappuzha
P.O, Pin - 688011
4 Pathanamthitta 0468-2222271, 0468-2221675 ptacpc [at] keralabank [dot] co [dot] in Mylapra Road, Pathanamthitta P.O, Pin - 689645
5 Kottayam 0481-2563603, 0481-2563604 ktmcpc [at] keralabank [dot] co [dot] in P.B.No.140, Central Junction, Kottayam P.O, Pin - 686601
6 Idukki 0486-2235291, 0486-2235292 idkcpc [at] keralabank [dot] co [dot] in Idukki Colony P.O, Idukki District, Pin - 685602
7 Ernakulam 0484-2424613, 0484-2424549 ekmcpc [at] keralabank [dot] co [dot] in P.B.No.4, Kakkanad P.O, Kochi, Ernakulam, Pin - 682030
8 Thrissur 0487-2325700, 0487-2325709 tsrcpc [at] keralabank [dot] co [dot] in Kovilathumpadam, Thiruvambadi P.O, Thrissur, Pin - 680022
9 Palakkad 0491-2547857, 0491-2547325 plkcpc [at] keralabank [dot] co [dot] in Head Post Office Road, Sultanpet, Palakkad P.O, Pin - 678001
10 Malappuram 0483-2734853, 0483-2734955 contact [at] mdcb [dot] com Uphill, Malappuram P.O, Pin - 676505
11 Kozhikode 0495-2705403, 0495-2705400 kkdcpc [at] keralabank [dot] co [dot] in Kallai Road, Chalappuram P.O, Kozhikode - 673002
12 Wayanad 0493-6209957, 0493-6202651 wydcpc [at] keralabank [dot] co [dot] in Kalpetta North P.O, Wayanad, Pin - 673122
13 Kannur 0497-2714115, 0497-2700001 knrcpc [at] keralabank [dot] co [dot] in Kannur P.O, Kannur District, Pin - 670001
14 Kasaragod 0499-4220118, 0499-4210822 ksdcpc [at] keralabank [dot] co [dot] in Nayaks Road, Kasaragode Dist., Pin - 671121

Department Contact Details

Sr. No. Designation Contact No. Email
1 PA to President 0471-2547276 papresident [at] keralabank [dot] co [dot] in
2 PA to Chief Executive Officer 0471-2547223,
9446510263		 paceo [at] keralabank [dot] co [dot] in
3 PA to Executive Director 0471-2547221,
9446739300		 cacgm1 [at] keralabank [dot] co [dot] in
4 Board Secretariat 0471-2547202 boardsecretariat [at] keralabank [dot] co [dot] in
5 General Administration Department 0471-2547218 gad [at] keralabank [dot] co [dot] in
6 Asset Management Department 0471-2547241 amd [at] keralabank [dot] co [dot] in
7 Law Department 0471-2547264 law [at] keralabank [dot] co [dot] in
8 Human Resources Department 0471-2547263 hr [at] keralabank [dot] co [dot] in
9 General Banking 0471-2547235 banking [at] keralabank [dot] co [dot] in
10 Reconciliation 0471-2547350 recon [at] keralabank [dot] co [dot] in
11 Treasury and Investment 0471-2547246 treasury [at] keralabank [dot] co [dot] in
12 Credit 0471-2547297 credit [at] keralabank [dot] co [dot] in
13 Recovery 0471-2547240 recovery [dot] ho [at] keralabank [dot] co [dot] in
14 Monitoring 0471-2547227 monitoring [at] keralabank [dot] co [dot] in
15 Business Planning and Development 0471-2547295 planning [at] keralabank [dot] co [dot] in
16 PACS Development 0471-2547238 pacs [at] keralabank [dot] co [dot] in
17 Cooperative Credit 0471-2547283 coopcredit [at] keralabank [dot] co [dot] in
18 Refinance 0471-2547283 kscbrefinance [at] gmail [dot] com
19 Internal Audit 0471-2547210 audit [at] keralabank [dot] co [dot] in
20 Inspection / Report Fraud 0471-2547294,
0471-2547279		 inspection [at] keralabank [dot] co [dot] in
21 Information Technology 0471-2547211,
0484-2424684		 it [at] keralabank [dot] co [dot] in
22 Digital Banking 0471-2547203,
0484-2424684		 dbit [at] keralabank [dot] co [dot] in
23 Customer Acquisition and Marketing 0471-2547213 marketing [at] keralabank [dot] co [dot] in
24 Chief Finance Officer 0471-2547298 cfo [at] keralabank [dot] co [dot] in
25 Chief Risk Officer 0471-2547250 cro [at] keralabank [dot] co [dot] in
26 Chief Law Officer 0471-2547250 law [at] keralabank [dot] co [dot] in
27 Vigilance Cell 0471-2547274 vigilance [at] keralabank [dot] co [dot] in
28 Compliance Cell 0471-2547210 compliance [at] keralabank [dot] co [dot] in
29 Customer Grievance Redressal Cell 0471-2547294,
0471-2547279		 cgrc [at] keralabank [dot] co [dot] in
30 Principal Public Relation Officer 0471-2547236 principalpro [at] keralabank [dot] co [dot] in
31 Clearing, Kerala Bank Main Branch,
Thiruvananthapuram		 0471-2547275 kscbclearing [at] keralabank [dot] co [dot] in
32 IT Project Monitoring Unit (PMU),
Ernakulam (Block Card)		 0484-2424549,
8714622500,
8714622499		 pmukbit [at] keralabank [dot] co [dot] in ,
atmcell [at] keralabank [dot] co [dot] in
33 Chief Minister Disaster Relief Fund (CMDRF) 0471-2547260,
0471-2547261,
0471-2547233,
0471-2547243		 -
34 Queries/Feedback 0471-2547222,
0471-2316329,
9446392372		 ceo [at] keralabank [dot] co [dot] in

Inquiry Loan / Deposit Contact Details

Sr. No. District Contact No. Address Pin Code
1 Thiruvananthapuram 0471-2451595, 0471-2476676 East Fort, Fort P.O, Thiruvananthapuram 695023
2 Kollam 0474-2742301, 0474-2742302 Kollam, Kollam P.O 691001
3 Alappuzha 0477-2251682, 0477-2251683 Opp. Municipal Town Hall, Chungam, Alappuzha P.O 688011
4 Pathanamthitta 0468-2222271, 0468-2221675 Mylapra Road, Pathanamthitta P.O 689645
5 Kottayam 0481-2563603, 0481-2563604 P.B.No.140, Central Junction, Kottayam P.O 686601
6 Idukki 0486-2235291, 0486-2235292 Idukki Colony P.O, Idukki District 685602
7 Ernakulam 0484-2424613, 0484-2424549 P.B.No.4, Kakkanad P.O, Kochi, Ernakulam 682030
8 Thrissur 0487-2325700, 0487-2325709 Kovilathumpadam, Thiruvambadi P.O, Thrissur 680022
9 Malappuram 0483-2736802 Parry Complex, Down Hill Post, Malappuram 670519
10 Palakkad 0491-2547857, 0491-2547325 Head Post Office Road, Sultanpet, Palakkad P.O 678001
11 Kozhikode 0495-2705403, 0495-2705400 Kallai Road, Chalappuram P.O, Kozhikkode 673002
12 Wayanad 0493-6209957, 0493-6202651 Kalpetta North P.O, Wayanad 673122
13 Kannur 0497-2714115, 0497-2700001 Kannur P.O, Kannur District 670001
14 Kasaragod 0499-4220118, 0499-4210822 Nayaks Road, Kasaragod District 671121
15 Corporate Loan Inquiry 0484-2424549, 0484-2424613 Corporate Business Office, Kakkanad P.O,
Kochi, Ernakulam District		 682030

Public Relation Officers Contact Details

Sr. No. Office/Region Designation Contact No. Mobile No. Email
1 Head Office, Thiruvananthapuram Chief Public Relation Officer 0471-2547350, 0471-2547200 8281008446 keralabankpro [at] gmail [dot] com
2 Head Office, Thiruvananthapuram Public Relation Officer 0471-2547350, 0471-2547200 9447342942 reenathomaspro [at] gmail [dot] com
3 Kozhikode Regional Office Public Relation Officer 0495-2705400, 0495-2701521 9446990585 kkdrokb [at] gmail [dot] com
4 Ernakulam Corporate Business Office Public Relation Officer 0484-2424549, 0484-2424613 9946960368 pro [at] thrissurdcb [dot] com
5 Kannur Regional Office Public Relation Officer 0497-2714115, 0497-2700001 9961250877 prokannurjillabank [at] gmail [dot] com
6 Thrissur Regional Office Public Relation Officer 0487-2325700, 0487-2325709 9961166856 jaykaroffice [at] gmail [dot] com

Download Forms

Offices Address

Sr. No. Office Contact No. / Email Email Address The Kerala State Co-operative Bank (Kerala Bank)
1 Head Office 0471-2547350 keralabankonline [at] gmail [dot] com Cobank Towers, P.B.No.6515, VikasBhavan P.O,Palayam, Thiruvananthapuram,
Pin - 695033, Thiruvananthapuram District Kerala State
2 Corporate Business Office 0484-2424549,
0484-2424613		 cbo [at] keralabank [dot] co [dot] in Ernakulam P.B.No.4, Kakkanad P.O, Kochi,Ernakulam District, Pin - 682030

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