Email

• customercare [at] nkgsb-bank [dot] com (For Customer Care)

Important Links

• Customer Support
• Branch/ATM Locator
• Frequently Asked Questions
• Feedback Form

Grievance Redressal

Level 1:

• For any query/complaint you can call at 18002671917, 080-69791917 or mail at customercare [at] nkgsb-bank [dot] com or visit your nearest Branch Location.
• For Online Line Transactions related complaints you can mail at customercare [at] nkgsb-bank [dot] com , quickmobilsupport [at] nkgsb-bank [dot] com , quicknetsupport [at] nkgsb-bank [dot] com .
• You can also lodge your complaint by filling this Complaint Form
• To Report Unauthorized Banking Transactions, you can fill this Form

Level 2:

• If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Principal Nodal Officer at the details given below:
  Contact No.: 8655699386
  Email: gru [at] nkgsb-bank [dot] com , pno [at] nkgsb-bank [dot] com
  Address: NKGSB Cooperative Bank Ltd, First Floor,
  Shakti Apartment, Saishakti CHS Ltd , L.T.
  Road, Opp Dahisar Railway Station, Dahisar (W),
  Mumbai 400 068.
  

Level 3:

• If your complaint is still not resolved within 30 days you can also lodge your complaint online through Address Of Area Of Operation RBI Ombudsman

NRI Contact Details

Contact No.: +91 (022) 67545011
Address: NRI Cell Laxmi Sadan, 361,
V.P. Road, Girgaum, Mumbai-400004

Head Office

NKGSB Co-op. Bank Ltd,
Laxmi sadan, 361, VP Rd, Charni Road East,
Shapur Baug, Girgaon, Mumbai, Maharashtra 400004
Contact No.: 022-28602000, 022-67545000

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