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Mumbai Metro Rail Corporation (MMRCL) Contact No.
Updated on Friday, 29 May 2026 - 9:29am
Email
Organization:
Mumbai Metro Rail Corporation(MMRC) Toll free Number(s):
- 1800 220 220 (For MMRCL Helpline 24*7)
- 1800 220 221 (For Contact Support)
All India Number(s):
- 98730 16836 (For WhatsApp/ticket booking Support)
Website:
Official Website
Android App:
MetroConnect3 IVRS Menu: 1800 220 220 / 1800 220 221
Select your prefered language
- Press 1: For emergency assistance
- Press 2: For metro timings and routes
- Press 3: For ticket prices and smart card information
- Press 4: For metro station facilities and accessibility
- Press 5: For lost and found assistance
- Press 6: For complaints and feedback
- Press 9- To speak to the customer care executive
- customercare [at] mmrcl [dot] com (For Customer Support)
- contact [at] mmrcl [dot] com (For General Query)
Important Links
Metro Timing
- First Train 5:55am
- Last Train 10:30pm
- Peak Hours 8am-10am, 5pm-7pm
- Each Metro Have 5 to 7 Minutes Time Interval
Emergency Numbers
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | Mumbai Police Control Room | 100, 022-22621855, 022-22621983, 022-22625020, 022-22641449, 022-22620111 |
| 2 | Mumbai Police Tourist Helpline | 022-22621855 |
| 3 | Women Helpline | 103, 022-22633333, 022-22620111 |
| 4 | Senior Citizen Helpline | 1090 |
| 5 | National Cyber Crime Reporting Portal | 1930 |
Stations Contact Details
| Sr. No | Station | Contact No. |
|---|---|---|
| 1 | Aarey JVLR | 022-69816300 |
| 2 | Seepz | 022-69816310 |
| 3 | MIDC-Andheri | 022-69816320 |
| 4 | Marol Naka | 022-69816330 |
| 5 | CSMI Airport - T2 | 022-69816340 |
| 6 | Sahar Road | 022-69816350 |
| 7 | CSMI Airport-T1 | 022-69816360 |
| 8 | Santacruz Metro | 022-69816370 |
| 9 | Bandra Colony | 022-69816380 |
| 10 | Bandra-Kurla Complex | 022-69816390 |
For Mumbai Metro Card Query
- You can apply for Mumbai Metro Smart Card by filling this form.
For Complaint
- For any query/Complaint then you can lodge your complaint through Grievance Portal.
- If your Query is still not solved, then you can contact to the Vigilance Officer at the detail given below:-
Contact: 022-26575229
Email: vigilance [at] mmrcl [dot] com
Lost and Found Contact Details
Contact No.: 7669315217
Email:
lostandfound [dot] mml3 [at] dmrc [dot] org
Police Stations Contact Detail
| Sr No. | Police Station | Metro Station | Contact | Address |
|---|---|---|---|---|
| 1 | M.I.D.C. Police Station | Aarey JVLR, Seepz, MIDC-Andheri, Marol Naka | 022-28368352, 022-28394205 | Krantiveer Lakhuji Salve Marg, MIDC Central Rd, Mulgaon, Andheri East, Mumbai, Maharashtra 400093 |
| 2 | Sahar Police Station | CSMI Airport - T2, Sahar Road, CSMI Airport - T1 | 022-26817485, 022-26829783 | Sahar Indian Oil Rd, Sutar Pakadi, Sahar Village, Andheri East, Mumbai, Maharashtra 400099 |
| 3 | BKC Police Station | Santacruz Metro, Bandra Colony, Bandra-Kurla Complex | 022-26504482, 022-26504481 | Bandra Kurla Complex Rd, Opposite I.C.I.C.I. Bank, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051 |
| 4 | Dadar Police Station | Dharavi, Shitla Devi Mandir, Dadar Metro, Siddhivinayak | 022-24227229 | 5, Bhavani Shankar Road, Matkar Marg, Dadar West, Mumbai, Maharashtra 400028, |
| 5 | Worli Police Station | Worli, Acharya Atre Chowk, Science Centre, Mahalaxmi Metro | 022-24939352, 022-24948284 | Ganapatrao Kadam Marg, J Palkar Rd, BDD Chawls Worli, Worli, Mumbai, Maharashtra 400018 |
| 6 | D. B. RoadPolice Station | Jagannath Shankar Seth Metro, Grant Road Metro, Girgaon | 022-23867873 , 022-23870181 | 397/A, Lamington Rd, Krishna Kunj, Grant Road East, Shapur Baug, Girgaon, Mumbai, Maharashtra 400007, India |
| 7 | Azad Maindan Police Station | Kalbadevi, Chhatrapati Shivaji Maharaj Terminus Metro, Hutatma Chowk | 022-22620697, 022-22678115 | Mahapalika Marg, opposite Azad Maidan, Dhobi Talao, Chhatrapati Shivaji Terminus Area, Fort, Mumbai, Maharashtra 400001 |
| 8 | Cuffe Parade Police Station | Churchgate Metro, Vidhan Bhavan, Cuffe Parade | 022-22188009, 022-22180588 | Sadhu Vaswani Marg, Near World Trade Centre, Ganesh Murti Nagar, Cuffe Parade, Mumbai, Maharashtra 400005 |
Office Addresses
| Sr. No. | Name | Address |
|---|---|---|
| 1 | Registered Office | Mumbai Metro Rail Corporation Limited, Transit Office 'E'-Block, North side of City Park, Behind Income Tax Office 'A' Wing Bandra (E) BKC, Mumbai - 400051. Maharashtra |
| 2 | Office Address (Planning Department) | Mumbai Metro Rail Corporation Limited, 202, 2nd Floor and 801 And 803, 8th Floor, Hallmark Business Plaza, Opp. Gurunanak Hospital, Sant Dnyaneshwar Marg, Bandra (East), Mumbai - 400051. |
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