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Fino Payments Bank Customer Care No. 1800 268 1000

Updated on Wednesday, 10 December 2025 - 3:10pm
Organization: 
Toll free Number(s): 
  • 1800 268 1000 (For Customer Support, 9am-7pm)
  • 1800 268 3930 (To Report Fraud Transaction, 24x7)
All India Number(s): 
  • 865 700 8036 (For WhatsApp Banking)
  • 787 778 8977 (Missed Call No. To Open A Bank Account/Avail Other Service)
Website: 
Official Website
iOS App: 
FinoPay
Android App: 
FinoPay

IVRS Menu: 1800 268 1000/ 022-6868 1414

Select Your Preferred Language

  • Press 1 : If you are Fino Payment Bank customer.
  • Press 2 : If you are Fino Payment Bank merchant or business partner.
  • Press 3 : If you want to become Fino Payment Bank customer.
    • Press 1: To become Fino Payment Bank merchant or business partner.
    • Press 2: To open a saving and current account.
    • Press 3: Inquiry on Fino Payment Bank any other product.
  • Press 4 : If you are calling form law enforcement agency.

Email

  • customercare [at] fino [dot] bank [dot] in (For Customer Care)

Important Links

SMS Service

  • Send an SMS to 7022075566 from your registered mobile no.
    Sr No. Service Keywords
    1 To block your card SMS <CARDBLOCK>
    2 For applying Debit Freeze on your account SMS <FRAUD>
    3 To open a bank account or to avail other services SMS <FPB>

Important Emails

Sr No. Service Email
1 To report fraud reportfraud [at] fino [dot] bank [dot] in
2 For merchants care [at] fino [dot] bank [dot] in

Grievance Redressal

Level 1

  • For any query/complaint you can call at 022-68681414 or you can mail at customercare [at] fino [dot] bank [dot] in , reportfraud [at] fino [dot] bank [dot] in
  • You can also fill this Complaint Form .
  • If your query is not resolved, then you can visit to your nearest Branch Location details given below:
    Sr No. State District Branch Name Branch Code IFSC Code Address
    1 Telangana Rangareddy Suraram 1005 Fino0001005 Fino Money Mart, H No 2-058-11 Front Side, Opp Narayan Hrudalaya Hosp Suraram, Rangareddy, Telangana -501401
    2 Bihar Khagaria Labhgaon 1012 Fino0001012 At.Post Mill Road Dist.Khagaria  -851204
    3 Rajasthan Jaipur Sanganeer 1043 Fino0001043 Fino Money Mart Sant Kuteer Nagar Nigam Road Sanganeer Bazaar, Jaipur - 302029
    4 Uttar Pradesh Gautam Buddha Nagar Bhangel 1044 Fino0001044 Terhi Bazar, Opp. Power House H.No. 136, Shop No.2, Above Punjabi Dhabha Dadri Road, Bhangel, Noida -201301
    5 Maharashtra Thane Kalyan Phata 1046 Fino0001046 Fino, Shop No. 3, Dashrath Apartment Diaghar Road Opp. Datta Mandir Kalyan Phata, Thane - 421204
    6 Rajasthan Alwar Bhiwadi 1060 Fino0001060 Shop no.A-17 Yojna Puri Colony Rajasthan Awasan Mandal Bhiwadi Tehsil Tijara Distt. Alwar Rajasthan -301411
    7 Bihar Begusarai Begusarai 1061 Fino0001061 Kali Asthan Chowk , Begusarai, Bihar - 851101
    8 Delhi New Delhi Jasola Village 1089 Fino0001089 House No 70 Jasola Village Ground Floor Delhi 110025
    9 Haryana Ambala Kala-Amb 1108 Fino0001108 Tirlokpur Road Kala Amb Ambala_HR- 133001
    10 Andhra Pradesh NTR Auto Nagar 1112 Fino0001112 D.NO.66-1-1A Plot No:32C/396 ward No:27A Sivalayam Street NTR Circle Patamata NTR Dist. Vijaywada AP - 520010
    11 Himachal Pradesh Solan Baddi 1113 Fino0001113 Ward #3,Seraj Manjre, Teh Baddi, Baddi SO,173205
    12 Gujarat Surat Char Rasta, Palsana 1118 Fino0001118 Fino Money Mart Shop No 1784/45 R K Complex Palsana Char Rasta Palsana Surat 394327
    13 Delhi New Delhi Gandhinagar 1129 Fino0001129 X/2506 Raghuvarpura No 2 Ghandhi Nagar East Delhi-110031
    14 Maharashtra Pune Kharabwadi 1146 Fino0001146 Fino, Beside Sakore Wadewale Opposite Hdfc Atm, Chakan- Malungevroad, Kharabwadi, Pune - 410501
    15 Uttar Pradesh Noida Khora Colony 1147 Fino0001147 A-10/1 Ground floor Deepak Vihar Khora Road Noida UP - 201008
    16 Maharashtra Mumbai Mankhurd 1157 Fino0001157 Fino Payments Bank, Cen-676, Plot- B, Lane 5, Matang Rushi Nagar, Gm Link Road Mandala Mankhurd (W), Mumbai -400043
    17 Telangana Hyderabad Vivekananda Nagar 1192 Fino0001192 H.No.4-32-990 Plot No. A/412 Gr floor 1st phse rd Alwyan Colony Jagatgirigutta Kukatapally Village  Bala Ngr Mandal - 500071
    18 Maharashtra Pune Wadkhal 1193 Fino0001193 Fino, Shop No. 1480, Near Bori Fhata, Panchavati Building, Opp Bank of Baroda, Wadkhal, Tal- Pen, Dist- Raigad - 402107
    19 Haryana Yamunanagar Yamunanagar 1198 Fino0001198 Khajuri Road Near Yamuna Bharamankant Yamunagagar Haryana - 135001
    20 Bihar Vaishali Hajipur Branch 1200 Fino0001200 Station road Dighi Kala Hajipur Vaishali Bihar - 844101
    21 Bihar Gopalganj Gopalganj 1207 Fino0001207 UBI Building, Hospital Chowk In Front Of Sad, Station Road, Gopalganj HO, 841428
    22 Bihar Muzaffarpur Ganjbazar 1226 Fino0001226 Ganjbazar Mustfaganj Minapur Dist - Muzaffarpur Bihar - 843128
    23 Bihar Buxar Buxar 1299 Fino0001299 Badi Maszid satyadev ganj Main Road Buxar Bihar PIN - 802101
    24 Bihar Saran Chhapara 1306 Fino0001306 Sarkari Bazar Tulsi Gali Chhapra - 841301
    25 Bihar Muzaffarpur Muzaffarpur 1325 Fino0001325 Mahesh Babu Chowk Jhuran Chhapra Muzaffarpur Bihar - 842003
    26 Bihar Bhojpur Arah 1326 Fino0001326 Kari Mohalla Mare Near Mahabir Mandir Ara Bhojpur Bihar - 802301
    27 Bihar Samastipur Samastipur 1339 Fino0001339 ward no 21 bahadurpur near anup takies samastipur-851211
    28 Bihar Siwan Siwan 1347 Fino0001347 c/o. Gyan kunj Babuniya road near SBI ATM siwan-841226
    29 Maharashtra Osmanabad Lohara 1359 Fino0001359 Near Bus Stop, Chhatrapati Shiwaji Maharaj Chowk,jatte Compex 2nd Flour, Lohara, Osmanabad - 413608
    30 Bihar Darbhanga Darbhanga 1422 Fino0001422 Tehri Bazar, Opp. Power House , Near National Cinema, Darbhanga- 846004
    31 Bihar Patna Danapur 1448 Fino0001448 Pethiya Bazar, Near Durga Asthan Phulwari Sharif, Danapur, Danapur, Phulwari Sharif SO , 801505
    32 Madhya Pradesh Bhopal Bhopal 1561 Fino0001561 Fino Payments Bank Ltd,143 Mahakali Society,Soumya Privileged Near Aura Mall,Trilanga,Bhopal 462039
    33 Karnataka Bangalore Bangalore 1560 Fino0001560 No.10 Stavyah Arcade,2nd Floor 9th Mail Road,Opp.Daily Bread Shop Banashankari 2nd Stage Bangalore 560070
    34 Kerala Thiruvananthapuram Thiruvananthapuram 1562 Fino0001562 Fino Payments Bank,T.C 71/283 blue tower,power house road chenthittai ,Thiruvananthapuram 695036
    35 Bihar Bhagalpur Bhagalpur 1567 Fino0001567 Bhagwan Mahavir Path Parbatti Bhagalpur Bhagwan Mahavir Path Parbatti Bhagalpur - 812002 (Bihar )
    36 Haryana Gurgaon Huda Khandsa 1564 Fino0001564 V.P.O.Khandsa, Gurgaon, Pincode -122001
    37 Punjab Ludhiana Sherpur 1565 Fino0001565 B-30, Plot#1492.2 Sherpur Market, Fokal Point Road Punjab. Pincode - 142036
    38 Rajasthan Jodhpur City Jodhpur 1563 Fino0001563 Bhadwaiya road BPCL Suncity Filling Station Jodhpur -342006
    39 Uttar Pradesh Moradabad Moradabad 1568 Fino0001568 Bharat Petroleum Petrol Pump Shri Vasu Filling Station Delhi Rd Lakri Fazalpur Moradabad Uttar Pradesh 244001
    40 Uttar Pradesh Lucknow Lucknow-Ashiyana 1569 Fino0001569 Fino Payments Bank BP- Ashiyana-BPCL Petrol Pump Sector I Ashiyana Lucknow Uttar Pradesh 226012
    41 Uttar Pradesh Agra Ram Bagh- Agra 1570 Fino0001570 Fino Payments Bank Bhatia Highways-11/48H Hathras Rd Ram Bagh Agra Uttar Pradesh 282006
    42 Uttrakhand Haridwar Pargana - Jawalapur 1566 Fino0001566 No. 397/1/3, Near Raja Biscuits Choke, Vill  Rawali Mahdood Bahadrabad Pargna Jwalapur, Hardwar, Uttarakhand - 249402
    43 Uttar Pradesh Azamgarh Azamgarh 1571 Fino0001571 Near Gauri Shankar Chauk, First Floor,Sidhari paschimi, Sidhari,Azamgarh,Pin Code-276001
    44 Uttar Pradesh Sant Ravidas Nagar Bhadohi 1572 Fino0001572 Rajputana Mission builing, Bhadohi,Pin code-221401
    45 Uttar Pradesh Chandauli Chandauli 1573 Fino0001573 1st Floor,abhishek Complex, Ward No.-8, Kidwai Nagar, 1chandauli,pin Code- 232104
    46 Uttar Pradesh DEORIA Deoria 1574 Fino0001574 Beisdes of B.D.Girls Inter College Raghav Nagar, Deoria, Pin code-274001
    47 Uttar Pradesh Ghazipur Ghazipur 1575 Fino0001575 kothi shivshay Laldarwaz Ghazipur,Pin code-233001
    48 Uttar Pradesh Gorakhpur Medical Collage-Rapti nagar 1576 Fino0001576 Behind Family Bazar 06,Sonauli Road Bargdwa Moharipur Gorakhpur,Pin code-273007
    49 Uttar Pradesh Jaunpur Jaunpur 1577 Fino0001577 kharaka tiraha husainabad, Line bazar, Jaunpur, Pin code-222002
    50 Uttar Pradesh Kushi nagar Kasia 1578 Fino0001578 Near alshifa Hospital ,Kasiya Kushinagar, Pin code-274402
    51 Uttar Pradesh Maharajganj Maharajganj 1579 Fino0001579 Ward no-22 , Shashtri nagar Tedhva Kuti,Pharenda Road Maharajganj,Pin code- 273303
    52 Uttar Pradesh Mau Mau 1580 Fino0001580 New city haddi hospital Sahdatpura bypass road Mau, Pin code-275101
    53 Uttar Pradesh Mirzapur Mirzapur 1581 Fino0001581 Pehati ka Chauraha Ghantaghar Mirzapur,Pin code-231001
    54 Uttar Pradesh Sant Kabir Nagar Khalilabad 1582 Fino0001582 Mehandawal BY pass in front of Baroda UP Grameen Bank Khalilabad (Sant Kabir Nagar), Pin code-272175
    55 Uttar Pradesh Sonbhadra Robertsganj 1583 Fino0001583 G-2 Hiti complex civil line, Robersganj Sonbhadra,Pin code-231216
    56 Uttar Pradesh Varanasi Ashapur 1584 Fino0001584 Sa-20/5, R-3 Paigampur, Panchkoshi, Varanasi,Pin code -221007
    57 Uttar Pradesh Sidharthnagar Siddharthnagar 1585 Fino0001585 Village -Khajuria Post - Tetri Bazar mudila,Near LIC office, Siddharth Nagar,Pin code-272207
    58 Uttar Pradesh Amethi Amethi 1586 Fino0001586 Near ramlila maidan oppsite TVS agency, Amethi raebrelly road Gauriganj Amethi, Pin code-227409
    59 Uttar Pradesh Kaushambi Kaushambi 1587 Fino0001587 Sirathu Road Manjhanpur Near Bank of Baroda Kaushambi, Pin code- 212207
    60 Uttar Pradesh Allahabad Naini 1588 Fino0001588 H/N-22-1C,Chak raghunath cotan-mill tiraha Naini,Prayagraj, Pin code-211008
    61 Jharkhand Palamau Palamu 1589 Fino0001589 C/O Braj Bihari Karan , BDPC Karan Complex , Near Zila School Chowk Gopiganj, Daltonganj - 822101
    62 Jharkhand Hazaribagh Hazaribagh 1590 Fino0001590 Studio Photo Lab, Near Annada Chowk, Guru Govind Singh Road Opp Andhra Bank, Hazaribagh - 825301
    63 Uttar Pradesh Lakhimpur Khiri Lakhimpur Khiri 1591 Fino0001591 Moosa Ram Complex, Near LRP Chauraha Lakhimpur Khiri Uttar Pradesh - 262701
    64 Uttar Pradesh Sultanpur Sultanpur 1592 Fino0001592 Golaghat Paancho Peeran, Opposite Gomti Hospital Sultanpur - 228001
    65 Uttar Pradesh Ballia Ballia 1593 Fino0001593 Near Bhrigu Ashram Naraini cenema hall Ballia -277001
    66 Uttar Pradesh Pratapghar Pratapgarh 1594 Fino0001594 12/A Kanj Bhawan Bhangawa Chungi, Khushkhushwapur Pratapgarh - 230001
    67 Uttar Pradesh Ambedkar Nagar Akabarpur 1595 Fino0001595 Infront of 1 India Mart Sahzad pur Akbarpur Ambedkar nagar -224122
    68 Uttar Pradesh Jhansi Jhansi 1596 Fino0001596 489/1B Mission Gate In front of Munna Lal Power house Gwalior Road Jhansi 284003
    69 Tamil Nadu Chennai Chennai 1597 Fino0001597 Fino Payments Bank,Apoorva Towers,Door no 93/1, 2nd Floor,Velachery Road,Little Mount,Chennai - 600015
    70 West Bengal Murshidabad Berhampore 1598 Fino0001598 Fino Payments Bank Ltd, S N Bagchi Road, Chuanpur Kadamtala, PO & PS - Berhampore, District - Murshidabad, West Bengal - 742101
    71 Assam Kamrup (M) Kamrup 1599 Fino0001599 Fino Payments Bank Ltd., Vill & PO - Dharapur, PS - Azara, District - Kamrup (M), Pin -781017, Assam, Near  Dharapur Higher secondary School, Opposite Green Tech Residency

Level 2

  • If you are not satisfied with the resolution given, then you can also contact to the officers at the details given below:
    Sr No. Designation Contact Details
    1 Nodal Officer nodalofficer [at] fino [dot] bank [dot] in
    2 Principal Nodal Officer 022-71047270,
    pno [at] fino [dot] bank [dot] in

Level 3

Merchant Contact Detail

Contact No.: 022-68681234
Email: care [at] fino [dot] bank [dot] in

Registered Office Address

Fino Payments Bank Limited
Mindspace Juinagar, Plot No Gen 2/1/F, Tower 1, 8th Floor,
TTC Industrial Area, MIDC Shirwane, Juinagar,
Navi Mumbai - 400 706
Contact No.: 022-71047000

Social Sites

Comments

Wed, 01/04/2020 - 3:00pm — Hem yadav (not verified)

Tranjection charge

Dear all,
Hear is a fino branch, which is not take good services all time, when coustomer is going for widrol money then he one trnsation charges is 50 to 80rs, why can you give me a reason for that, why he should be talk in this type of cuatomer problem

Thu, 12/03/2020 - 6:55am — Avanish (not verified)

Kasgang

Fino payment bank

Tue, 14/01/2020 - 2:53pm — Anonymous (not verified)

My money is not refund

My money is not refund

Fri, 27/12/2024 - 5:30pm — Umesh Jangid (not verified)

Maine ek payment ki thi na

Maine ek payment ki thi na samne walon Ko Gai Na mujhe wapas refund Mili

Fri, 21/02/2020 - 3:00pm — Md sajjad alam (not verified)

Aaj madhay gramin bank me

Aaj madhay gramin bank me aeps widhrol karne kar rahe
The trancation fail ho gaya par paisa customer ke account se
Paisa kat gaya hai

Mon, 06/01/2020 - 7:22am — Abhay Rajan Gaur (not verified)

Creat user id password

Hello sir
Plz explain me, how to creat user id & password

Sat, 24/08/2019 - 2:02pm — Gajendra p kute (not verified)

Graminbank kam nahi karata

Sir maharashtra gramin bank ka widrol nahi hota kucha kijiy mera co .no

Fri, 16/08/2019 - 8:54pm — Sabeena bano (not verified)

Distributor ka Fino Bank me koi kam nahi ho raha hr

Sir
Aap Se request he ki hamara fino payment bank me marchent I'd jaldi Se complete ho Keyoki hamari koi baat sunta nahi he one weak Ho gaya he documents bhi bhej deye lekin Abhi tak marchent I'd complete nahi hui customer bahut parshan he fino payment bank me call karte koi response nahi deta Aise raha to Sabhi ka company se bishbas nahi rahega

Wed, 14/08/2019 - 8:21pm — Hema ram (not verified)

Bpay me AC details nhi as rhi hai

Sir bpay download kiya usme Ac details nhi so kar rha hai

Sat, 22/06/2019 - 12:59pm — rajnish (not verified)

uco dot m bankkig @ uco bank dot in

mira 2500 rupye ki cejh mi kata hai uskbare mi jankare cahiyi or jankare hi nahi vapss bhi chahiyi ok

Wed, 17/10/2018 - 9:38am — Aslam ansari (not verified)

Hello sir Fino payment Bank App kaam nahi kar pa Raha mujhe bahu

Hello sir samasya ke jaldi se sudhar kiya jaye dikkat aa rahi hai

Thu, 04/10/2018 - 10:48pm — wasiasghar (not verified)

Account Band Karne Ke Liye

Sir Mera Account Band karna hai kaise kare please help me sir