Home › Airlines › Flynas Airlines Customer Care No.

Flynas Airlines Customer Care No.

Updated on Wednesday, 19 August 2026 - 5:24pm
Organization: 
International Numbers: 
+966114349011 (For Customer Services, Sun-Thu, 09:00 - 17:00 KSA)
+966114349000 (For General Queries/New Booking, Daily, 08:00 - 22:00 KSA)
Website: 
Official Website
iOS App: 
flynas
Android App: 
flynas

Email

  • customerservice [at] flynas [dot] com (For Customer Care)
  • csu [at] flynas [dot] com (For Customer Support)

Important Links

Important Contact Details

Sr No. Service Contact Detail Working Hours
1 Call Center 920001234 Daily 08:00 - 22:00 (KSA)
2 Customer Service 8001244999 Sunday to Thursday, 09:00 - 17:00 (KSA)
3 Groups Desk Groupsdesk [at] flynas [dot] com -

Lost, Damaged, Delayed Baggage And Refund

  • For any query/complaint, you can contact the customer support team.
  • In case of missing baggage, you have to contact Flynas Airlines airport representative before leaving the baggage hall and complete a PIR (Passenger Irregularity Report).
  • You can submit a baggage compensation request by filling out this Claim Form.
  • You can submit your refund request by filling out the Refund Request Form.
  • For more information, please read.

India Offices Contact Details

Sr No. City Contact No. Email Address
1 Hyderabad 040-23325656 cs1hyd [at] fnindia [dot] in, cs2hyd [at] fnindia [dot] in 302/A, Summit Apartment, 5-10-188/2, Hill Fort Road, Adarsh Nagar, Hyderabad - 500004 (T.S)
2 New Delhi 011-46075656, 011-46075657 cs1del [at] fnindia [dot] in, cs2del [at] fnindia [dot] in D Ground Floor, DCM Building Barakhamba Road, Connaught Place New Delhi - 110001
3 Lucknow 0522-4336656, 0522-4337656 cs1lko [at] fnindia [dot] in, cs2lko [at] fnindia [dot] in Office No.301D, 3rd Floor, 126/31, Shalimar Square, B.N.Road, Lalbagh, Lucknow - 226001 (U.P)
4 Calicut 0495-4185656 cs1ccj [at] fnindia [dot] in, cs2ccj [at] fnindia [dot] in 3rd Floor, AKS Tower, Above RBL Bank, Puthiyara Junction, Calicut - 673004, Kerala
5 Mumbai 022-68563217, 022-68563218 cs1bom [at] fnindia [dot] in, cs2bom [at] fnindia [dot] in 706, Wellington Business Park - II, Ruby Coach Lane, Off Andheri - Kurla Road, Marol, Andheri (East), Mumbai - 400059

Global Offices Contact Details

Sr No. Country Contact No. Email Address
1 Albania, Tirana +(355)(69)9667676 arbicelepija [at] gmail [dot] com Stars Aviation Albania Rr. Dritan Hoxha, Nr 149, Laprake, Tirana, Albania
2 Armenia, Yerevan +(37491)(09)9087097 evn [at] flynas [dot] com, ticketing [at] travelarmenia [dot] am , office [at] ata-europe [dot] com Travel Armenia operated by Luxury voyageGroup Paronyan 1 str 0023
3 Austria, Vienna +43 1 58 101 83, +43 699 11 00 87 64 office [at] ata-europe [dot] com Aladin reiseburo GmbH Mariahilferstrasse 104/2, 3rd floor, 1070 Vienna
4 Azerbaijan, Baku +(994)(12)5055010, +(994)(12)4494362 corporate3 [at] khazar-travel [dot] com Khazar Travel Ismayil bey Gutkashenli 99C (legal address is Azadlıg 36, Baku Azerbaijan)
5 Bahrain, Manama +973 1 720 5050 flynassupport [at] elitetravel [dot] com Dadabhai Travel 6HPH+25 Manama, Bahra
6 Belgium, Brussels +32 466 90 86 18 bru [at] flynas [dot] com World Avenues 4th Floor, South Center Titanium Marcel Broodthaers Square 8 1060 Brussels
7 Bosnia, Sarajevo +(387)(6)1166306 sjj [at] flynas [dot] ba Flynas Balkan Barska 59E, Ilidza 71210, Sarajevo
8 Czech Republic, Prague +(420)(77)6336600 prg [at] flynas [dot] com Graficon NeKazanka 11, Prague 1 , 11000
9 Djibouti + 253 21342346 - Ave General Galleni. , Djibouti
10 France, Marseille +(33)(49)1627972 mrs [at] flynas [dot] com Nostalgie Voyage 81, avenue Camille pelletan 13003
11 Georgia, Tbilisi +(995)(32)2400909, +(995)(32)2400808 info [at] voyager [dot] ge Airline Representation Group Taktakishvili st. 10, Tbilisi, Georgia
12 Germany, Berlin +32 466 90 86 18 ber [at] flynas [dot] com World Avenues Potsdamer Platz 10, 10785 Berlin
13 Jordan, Amman +96265662371 ,
Mobile/WhatsApp: +962780359627		 ammreservation [at] flynas [dot] com Maltrans Travel and Tourism Jordan , Amman , Ash Shumaysani, Abdul Hamid Sharaf street , Building 107
14 Kazakhstan, Almaty +(7)(778)0003864 n [dot] tazhi [at] flynas [dot] com [dot] kz Flynas Service Almaty, Kazakhstan, Maylina st., 2
15 Switzerland, Geneva +41 22 518 46 55 gva [at] flynas [dot] com World Avenues SA Route de Frontenex 51 1207 Geneva
16 Kosovo, Pristina +383 48 669 000 prn [at] flynas [dot] ba Flynas Kosovo Obj2, Nr 13, Prishtine, Kosovo
17 Kuwait + 965 22250198 kwi [at] flynas [dot] com AlMalek Universal for International Aviation AlQibla - Area No. 15 - Street 135 - AlDuwaliya complex-Ground floor - office No 2 and 8
18 Kyrgyzstan, Bishkek +996 559 523 623 info [at] flynas [dot] kg Nas Air LLC St. Toktogula 125/1 BC Avangard 4/403
19 Lebanon, Beirut 009611760507, 009611760570 beysales [at] flynas [dot] com Kurban Travel Army Street, Kurban Daouk Building, Ground floor, P.O Box 11-1954 Beirut
20 Maldives, Male +960 334 5083 & +960 721 5884 flynas [at] letsgomaldives [dot] com RNB Private Limited 2nd Floor, Lets Go Tower, M.Boaddoo Haveeree Hingun, Male' 20-025, Maldives.
21 Qatar +974 4421 5656, +974 5112 9536 flynassales [at] avenstravel [dot] com Avens Travel & Tours Zone # 24, Street # 230, Building # 356, "C" Ring Road, Ground Floor - Lotus Trading & Contracting Building, Al Muntazah,Doha
22 Turkey, Istanbul +(90)(212)8922662 istanbul [at] flynas [dot] com Fly Ayasofya Travel Izzetpasa Mah. Yeni Yol Cd. Nurol Tower No:3/255 Sisli/Istanbul
23 Uganda, Kampala +256 781976725 - Kimathi Ave. , Kampala
24 Syria, Damascus +963964880066 9264 syreservation [at] flynas [dot] com Malek Travel and Tourism Horse Square, Almalki, Damascus, Syria
25 Uzbekistan, Tashkent +(998)(95)0309090 b2management2022 [at] gmail [dot] com B2management MCHJ Tashkent city, Yakkasaroy district, Urikzor street 124
26 Russia, Moscow +7 495 221 84 89 russia [at] flynas [dot] com Avia Center 123007, Russia, Moscow, Khoroshevskoe shosse, 32A
United Arab Emirates
27 Abu Dhabi +971 2 309 9440 - Flynas - SATA(Sharjah Airport Travel Agency) Ibrahim Mohammed Al Medfa'a Street , Mohammed Ahmed Al Ahmadani Building- Ground Floor
28 Abu Dhabi +971 4 357 1174 - Flynas - SATA(Sharjah Airport Travel Agency) Office No.112 Level 1 : Emarat Atrium Building, Sheikh Zayed Road
29 Abu Dhabi +971 4 266 0444 - Flynas - Al Sharafi Building ,12D Street Opp: Central Post Office, Al karama, Dubai
30 Sharjah +971 6 516 4413 / +971 6 516 4412 - Flynas - SATA (Sharjah Airport Travel Agency) Damas Building, Government House Square, Al Zahra Street Opp. Matajer Al Musalla, Sharjah.
Sudan
31 Khartoum +249155775434 - Amarat Office - Main Office 41 St -Amroon Building
32 Khartoum +249155779349 - EL Qasr Office El Qasr St - Blue Nile Insurance Building
33 Khartoum +2491557757839 - Omdurman Al Morada St Wad Saydna School
Pakistan
34 Karachi +92 21 356 50 155 ammad [at] flynasgsapakistan [dot] com, team [at] flynasgsapakistan [dot] com Bukhari Sialkot Travel (Pvt) Ltd. (Flynas - GSA) Shop No. 2, Ground Floor, Portway Trade Center, Shahra - e Faisal, S.M.C.H.S
35 Lahore +92 42 36293182,+92 42 36293183, +92 42 36293184 zeeshan [at] flynasgsapakistan [dot] com, team [at] flynasgsapakistan [dot] com Bukhari Sialkot Travel (Pvt) Ltd. (Flynas - GSA) F-2 Hill View Arcade, 5 Davis Road
36 Islamabad +92 51 2825 858, +92 51 2825859 majid [at] flynasgsapakistan [dot] com, team [at] flynasgsapakistan [dot] com Bukhari Sialkot Travel (Pvt) Ltd. (Flynas - GSA) Shop No.1, Rehmat Plaza, D Chowk, Jinnah Avenue, Blue area
37 Peshawar +92 91 525 0055, +92 91 5250056 faisal [at] flynasgsapakistan [dot] com, team [at] flynasgsapakistan [dot] com Bukhari Sialkot Travel (Pvt) Ltd. (Flynas - GSA) Office No. LG21, Dean Trade Centre, Peshawar Cantt.
Oman
38 Muscat +968 96582819, +968 95165037, +968 97310664 travelservices [at] misgsa [dot] com Muscat International Services LLC Floor1, Building 164, Way 3305, Dohat al Adab Street, Alkhuwair
39 Salalah +968 96582819, 95165037, 97310664,
From Sunday to Thursday - 8:30am to 5:30pm		 - Hotel Haffa House Ground floor, Al Matar Street, near Burj Al Nahda R/A Dhofar, Salalah - Sultanate of Oman
Italy
40 Milan +39 050 849 402 mxp [at] flynas [dot] com Edograf Helpfly Milan Centrale Piazza IV Novembre 7
41 Milan - Malpensa Airport +39 050 849 402 mxp [at] flynas [dot] com Terminal 1, Departures Hall, Area Check-in 6 21010 Ferno (Varese)
Iraq
42 Baghdad +9647819185100 bgwreservation [at] flynas [dot] com Khoshnaw Group Al-Masbah intersection, Karrada, Baghdad- Iraq
43 Erbil +9647503003636 eblreservation [at] flynas [dot] com Khoshnaw Group Future city Villa no B.155, Erbil , Iraq
Egypt
45 Egypt, Giza 1 Hotline 16304,
Landline: (+2) 02 33,
020 835 / (+2) 02 33 020 837, (+2) 02 33 020 838,(+2) 02 33 020 861 Mobile/Whatsapp:(+2) 010 09211144		 egyptsales [at] flynas [dot] com Flynas 20 Gazert-El-Arab - El Mohandisin - Giza - Egypt
46 Egypt, Giza 2 Hotline: 16304,
Landline: (+2) 02 33352996, (+2) 02 33352997, (+2) 02 33352998 , (+2) 37629245, (+2) 37629246, (+2) 37629247 Mobile/WhatsApp: :(+2) 010 17611152, 010 66619131		 flynas [at] wastco [dot] com World Aviation Services ( Flynas GSA Office ) 3 Ibn Kather St. - Unit 19 (Swiss Tower) Cornish El Nile - Giza - Egypt.
47 Egypt, Alexandria Hotline: 16304 ,
Landline: (+2) 03 424 06 41, (+2) 03 429 44 71, (+2) 03 427 76 57, (+2) 03 427 76 58 Mobile/WhatsApp: (+2) 010 20043870 , 010 21941144		 alexandria [at] wastco [dot] com world aviation services ( Flynas GSA Office ) 34 Dr. Bahaa El Din Al Ghatwary St. - 15 May Sq. Behind Sedi Gaber Train Station
48 Egypt, Mansoura Hotline :16304 ,
+20 50 230 76 00, +20 50 230 76 01, +20 50 233 35 47, +20 50 233 36 47,
Mobile/WhatsApp: (+2) 010 11168053, 010 22267952		 mansoura [at] wastco [dot] com World Aviation Services ( Flynas GSA Office ) 1 El Borolosy St. Off Fakhr Eldin Khaled St ( Passport street )
49 Egypt, Sohag Hotline: 16304, +20 93 211 27 74, +20 93 211 56 69, +20 93 271 35 13,
Mobile/WhatsApp: (+2) 010 11168045, 010 94288998		 sohag [at] wastco [dot] com World Aviation Services ( Flynas GSA Office ) El Asdeka Tower - Cornish El Nile St. AlGarbi - Next to Al-Batal Ali Othman Primary School
50 Egypt, Luxor Hotline: 16304, +20 95 235 91 41, +20 95 236 04 14, +20 95 236 04 15,
Mobile/WhatsApp: (+2) 010 50488823, 010 93991127		 luxor [at] wastco [dot] com World Aviation Services ( Flynas GSA Office ) 11 A AL-Takhtet Al-Eqlemy of The Temple of Karnak Street

Cargo Offices Contact Details

Headquarters

Flynas Airlines
8018 Abi Bakr As Siddiq -
Ar Rabi AR Riyadh 13316 - 4040

Social Sites

Comments

Mon, 14/09/2020 - 7:08pm — Mohammed Aleem Ahmed Qureshi (not verified)

Schedule of flights from Hyderabad to Riyadh.

As per Saudi Government,they will allow the entry of expats from 15 September 2020.
As i want to travel to Riyadh from Hyderabad(India),so wanted to know when Fly Nas will start or schedule flights from Hyderabad to Riyadh.
Thanking You.

Mohammed Aleem Ahmed Qureshi.

Wed, 18/03/2020 - 8:03am — Vijay Jaiswal (not verified)

Flight cancelled

Sir give me reply what time my flight before 27 March flight have now what status my flight

Thu, 20/02/2020 - 12:01pm — Sunil Kumar (not verified)

CANTECT NO IN INDIA

FLYNAS AIRLINCE CANTECT NO UN INDIA DELHI NOT WARK NEW NO IN PRIVAED

Sat, 14/12/2019 - 5:17pm — Mohammed ziauddin (not verified)

Customer care service

Today 14 December 2019 I called customer care service and was connected but voice message was being played for 45 minute and second Attempt was same for 35 minutes and again Recorded message was playing 3rd time again for 24 minutes same
If flynas has huge Traffic on customer care please increase with additional services you my flight Ticket was of
697 SAR and on This call I spent about
25 USD dollors per call multiple by 3 = 75 USD even recorded message and my email received from flynas is contracticing
Why so such confusion and why I am not connected to flynas customer care service
Please reply

Fri, 08/11/2019 - 12:45pm — Ramesh Kumar Singh (not verified)

Loggese problem

This flight is not good.baggese not reach on flight time after 14 days baggage not recieve and not confirmed to flynas office staff.very dirty airbus.

Fri, 09/08/2019 - 10:38am — Rama Krishna (not verified)

FLYNAS Booking reference: -On Board Veg Meal

Hi Team,
I am travelling by your Flight - XY326 (Booking reference no: QCL4SQ) from Hyderabad (India) to Riyadh (KSA) [Aug 11th,2019]
Request you to kindly provide a vegetarian Indian meal (No Meat) on board the flight for both
onward and return journeys as well and if possible mail the menu as well for selection purpose.
Appreciate your quick response in this regard.

Details:
Name:POKKULURI RAMAKRISHNA
Airline Booking ref: QCL4SQ
Flight : XY 326

Sat, 27/07/2019 - 5:07pm — janardhana (not verified)

pax are hajj visa holding

my pax are holding Hajj visa so they can fly with this ticket This is a very important issue
Cause Hajj visa pax are usually fly from the specific terminal that’s called Hajj terminal so fly as will be there ??
Which terminal will be checking for this ticket and Hajj visa holder can board by this ticket or not?

Pls advice urgently
PNR is : Q2VLYB

waiting for your reply