Email

• info [at] ukgb [dot] bank [dot] in (For General Query)
• mobilebanking [at] ugbonline [dot] com (For Mobile Banking Related Query)

Important Links

• Branch Locator
• Services Related To Internet Banking Form
• Frequently Asked Questions
• Feedback Form

Important Contact Details

Grievance Redressal

Level 1

• For any query/complaint you can mail at info [at] ukgb [dot] bank [dot] in .
• You can lodge your complaint by filling this Complaint Form .
• You can also visit to your nearest Branch Location .
• Your query will be resolved within 10 days .

Level 2

• If your query is not resolved within 10 days, then you can contact to the regional office details given below:
  

  Sr No.	Region Name	Contact No.	Email	Address
  1	Dehradun	0135-2669883, 0135-2669692	r1 [at] ukgb [dot] bank [dot] in	UGB Tower, Ajabpur Kala,Haridwar Road,Dehradun
  2	Pauri	01368-222351, 01368-222739	r2 [at] ukgb [dot] bank [dot] in	Agency Civil Lines,Pauri Garhwal
  3	Pithoragarh	05964-225470, 05964-225471	r3 [at] ukgb [dot] bank [dot] in	Maldar Tower,Simalgair Bazar, Pithoragarh
  4	Haldwani	05946-284782, 05946-284783	r4 [at] ukgb [dot] bank [dot] in	Nainital Road,Haldwani
  5	Almora	05962-297336, 05962-297229	r5 [at] ukgb [dot] bank [dot] in	Malla Joshi Khola, Near SSP Office, Almora

• Your query will be resolved within 5 days .

Level 4

• If your query is not resolved by the above levels, then you can contact details of the Reserve Bank - Integrated Ombudsman Scheme:
  Address: Integrated Ombudsman Scheme Reserve Bank of India,
  Plot No. 16-17, IT Park, Sahastradhara Road,
  Dehradun - 248 013
• You can also lodge your complaint online through Centralized Public Grievance Redress and Monitoring System (CPGRAMS) or through Area Of Operation RBI Ombudsman .

Download Forms

Head Office

Uttarakhand Gramin Bank ,
18, New Road, Dehradun-248001
Uttarakhand, India
Contact No.: 0135-2710660, 0135-2710661

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