Email
- info [at] ukgb [dot] bank [dot] in (For General Information)
Important Link
Important Contact Details
| Sr No. |
Services |
Contact Detail |
| 1 |
ATM Related Queries |
18005237444, 18008331004,18001236230 |
| 2 |
Complaints related to Point of Sale (POS) |
0135-2718035,
pos [at] ugbonline [dot] com |
| 3 |
For blocking ATM card |
8106573542 |
| 4 |
For Complaints Related To Internet Banking |
0135-2718035,
inb [at] ugbonline [dot] com |
| 5 |
Missed Call Alerts |
9212005002 |
To Block or Hotlisting Debit Card
- By Contact No.: To Block your card you can contact at 18008331004, 18001236230, 18005237444 or 8106573542 (Only For Card Blocking)
- By Mobile App: UGB Mobile App (Uttarakhand Gramin Bank) → Login → Cards / Debit Card Management → Select Active Card → Block / Hotlist Card → Temporary or Permanent Block → Submit → Confirm (MPIN / OTP)
- Internet Banking: UKGB Internet Banking Portal → Login → e-Services / Value Added Services → ATM Card Services → Block ATM Card → Select Account & Card → Choose Block Type (Temporary / Permanent) → Submit → Confirm (OTP)
- By Branch: Visit to your nearest branch location to block your debit card
Grievance Redressal
Level 1
- For any query/complaint you can contact the customer support team.
- You can lodge your complaint by filling this Complaint Form or you can visit your nearest Branch Location .
- Your query will be resolved within 10 days .
Level 2
- If your query is not resolved, then you can contact to the regional office details given below:
| Sr No. |
Region / City |
Contact No. |
Email |
Address |
| 1 |
Dehradun |
0135-2669883, 0135-2669692 |
r1 [at] ukgb [dot] bank [dot] in |
8 (A), I.T. Park, Dehradun, 248013 Uttarakhand, India |
| 2 |
Pauri |
01368-222351, 01368-222739 |
r2 [at] ukgb [dot] bank [dot] in |
Agency Civil Lines, Pauri Garhwal |
| 3 |
Pithoragarh |
05964-225470, 05964-225471 |
r3 [at] ukgb [dot] bank [dot] in |
Maldar Tower, Simalgair Bazar, Pithoragarh |
| 4 |
Haldwani |
05946-284782, 05946-284783 |
r4 [at] ukgb [dot] bank [dot] in |
Nainital Road, Haldwani |
| 5 |
Almora |
05962-297336, 05962-297229 |
r5 [at] ukgb [dot] bank [dot] in |
Malla Joshi Khola, Near SSP Office, Almora |
| 6 |
Haridwar |
- |
r6 [at] ukgb [dot] bank [dot] in |
Jagjitpur, Luxor Road, Haridwar |
- Your query will be resolved within 15 days .
Level 3
- If your query is not resolved within 30 days, then you can escalate your complaint to RBI Banking Ombudsman at the details given below:
Email: crpc [at] rbi [dot] org [dot] in
Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017
- You can also lodge complaint online through RBI Complaint Management System (CMS) Portal .
Head Office
Uttarakhand Gramin Bank ,
8 (A), I.T. Park, Dehradun,
248013 Uttarakhand, India
Contact No.: 0135-2710661
Social Sites
Comments
Mobile banking not started
My account in uttarakhand gramin bank but my mobile banking is not working I doesn't add my debit card in Google pay or phone pay please resolve my problem and when you not take customer call so plzz you can remove your numbers from internet
Very bad service from your bank