Uttarakhand Gramin Bank (UKGB) Customer Care No.

Organization: 
Toll free Number(s): 
  • 1800 833 1004 (For Atm Related Query)
  • 1800 123 6230 (For Alternate ATM Related Query)
  • 1930 (National Cyber Crime Helpline)
All India Number(s): 
  • 0135-271 0660 (For Contact Support)
  • 921 200 5002 (Missed Call Balance Enquiry/WhatsApp Banking)

Email

  • info [at] ukgb [dot] bank [dot] in (For General Information)

Important Link

Important Contact Details

Sr No. Services Contact Detail
1 ATM Related Queries 18005237444, 18008331004,18001236230
2 Complaints related to Point of Sale (POS) 0135-2718035,
pos [at] ugbonline [dot] com
3 For blocking ATM card 8106573542
4 For Complaints Related To Internet Banking 0135-2718035,
inb [at] ugbonline [dot] com
5 Missed Call Alerts 9212005002

To Block or Hotlisting Debit Card

  • By Contact No.: To Block your card you can contact at 18008331004, 18001236230, 18005237444 or 8106573542 (Only For Card Blocking)
  • By Mobile App: UGB Mobile App (Uttarakhand Gramin Bank) → Login → Cards / Debit Card Management → Select Active Card → Block / Hotlist Card → Temporary or Permanent Block → Submit → Confirm (MPIN / OTP)
  • Internet Banking: UKGB Internet Banking Portal → Login → e-Services / Value Added Services → ATM Card Services → Block ATM Card → Select Account & Card → Choose Block Type (Temporary / Permanent) → Submit → Confirm (OTP)
  • By Branch: Visit to your nearest branch location to block your debit card

Grievance Redressal

Level 1

  • For any query/complaint you can contact the customer support team.
  • You can lodge your complaint by filling this Complaint Form or you can visit your nearest Branch Location .
  • Your query will be resolved within 10 days .

Level 2

  • If your query is not resolved, then you can contact to the regional office details given below:
    Sr No. Region / City Contact No. Email Address
    1 Dehradun 0135-2669883, 0135-2669692 r1 [at] ukgb [dot] bank [dot] in 8 (A), I.T. Park, Dehradun, 248013 Uttarakhand, India
    2 Pauri 01368-222351, 01368-222739 r2 [at] ukgb [dot] bank [dot] in Agency Civil Lines, Pauri Garhwal
    3 Pithoragarh 05964-225470, 05964-225471 r3 [at] ukgb [dot] bank [dot] in Maldar Tower, Simalgair Bazar, Pithoragarh
    4 Haldwani 05946-284782, 05946-284783 r4 [at] ukgb [dot] bank [dot] in Nainital Road, Haldwani
    5 Almora 05962-297336, 05962-297229 r5 [at] ukgb [dot] bank [dot] in Malla Joshi Khola, Near SSP Office, Almora
    6 Haridwar - r6 [at] ukgb [dot] bank [dot] in Jagjitpur, Luxor Road, Haridwar
  • Your query will be resolved within 15 days .

Level 3

  • If your query is not resolved within 30 days, then you can escalate your complaint to RBI Banking Ombudsman at the details given below:
    Email: crpc [at] rbi [dot] org [dot] in
    Address: Centralised Receipt and Processing Centre (CRPC),
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh - 160017
  • You can also lodge complaint online through RBI Complaint Management System (CMS) Portal .

Download Forms

Head Office

Uttarakhand Gramin Bank ,
8 (A), I.T. Park, Dehradun,
248013 Uttarakhand, India
Contact No.: 0135-2710661

Social Sites

Comments

Mobile banking not started

My account in uttarakhand gramin bank but my mobile banking is not working I doesn't add my debit card in Google pay or phone pay please resolve my problem and when you not take customer call so plzz you can remove your numbers from internet
Very bad service from your bank