Assam Gramin Bank (AGB) Customer Care No.

Organization: 
Toll free Number(s): 
  • 1800 180 7777 (For Contact Support)
  • 1800 202 3006 (Missed Call No. For Balance Enquiry)
All India Number(s): 
  • 92783 65450 (For WhatsApp Banking, 24x7)

Email

  • hoagb [at] agvb [dot] bank [dot] in (For General Query)

Important Links

SMS Services

Send an SMS on 9278365450 from your registered mobile no.

Sr No. Service Keywords Example
1 Balance Enquiry BAL (SPACE) Account Number BAL 7XXXXXXX1234
2 Mini Statement MINSTMT (SPACE) Account Number MINSTMT 7XXXXXXX1234
3 Debit Card Hot-list HOT (SPACE) Card Number HOT 6070XXXXXXXX1234

To Block or Hotlisting Debit Card

  • By Contact No.: To block your card you can contact at 18001807777
  • By SMS: Send SMS 'HOT (SPACE) CARD NUMBER' to 9278365450
  • By App: AGVB MBanking → Login → Debit Card / ATM Card Menu → Card Hotlist / Block → Select Card → Submit → Confirm (OTP)
  • By Branch: You can also visit your bank branch and submit block card request.

Regional Offices Contact Details

Sr No. Region Contact No. Email Address
1 Guwahati 0361-2465518, 7002986481 roguw [at] agvb [dot] bank [dot] in , agvbank [dot] roghy [at] rediffmail [dot] com AGB, RO, Guwahati Rajgarh Road, Chandmari, Guwahati, Assam-781003
2 Lakhimpur 03752-222416, 03752-243754, 7002986482 rolmp [at] agvb [dot] bank [dot] in , agvbrolmp [at] rediff [dot] com AGB, RO, Lakhimpur Hospital Road, North Lakhimpur, Assam
3 Golaghat 03774-280449, 03774-283334, 03774-282237, 7002986480 roglg [at] agvb [dot] bank [dot] in , agvbrogol [at] gmail [dot] com AGB, RO, Golaghat Kushal Path, New Amolapatty, Golaghat-785621
4 Silchar 03842-264739, 03842-267372, 7002986484 roslc [at] agvb [dot] bank [dot] in , rosilchar [at] yahoo [dot] in AGB, RO, Silchar Ambicapatty (Chowrangee), Silchar, Cachar, Assam-788004
5 Kokrajhar 03661-276545, 03661-275826, 7002986483 rokkj [at] agvb [dot] bank [dot] in , agvbankrokkj [at] yahoo [dot] com AGB, RO, Kokrajhar Thana Road, Kokrajhar, Assam-783370
6 Diphu 03671-274976, 03671-272290, 03671-274093 rodph [at] agvb [dot] bank [dot] in , ldrbank [at] rediffmail [dot] com AGB, RO, Diphu M G Road, Diphu, K/A, Assam-782460
7 Nalbari 03624-220348, 03624-222429, 03624-223068 ronlb [at] agvb [dot] bank [dot] in , agvronalb [at] yahoo [dot] co [dot] in AGB, RO, Nalbari PNC Road, Nalbari, Assam-781335
8 Dibrugarh 0373-2318284, 0373-2319718, 7002986485 rodbg [at] agvb [dot] bank [dot] in , agvbro [dot] dib [at] gmail [dot] com AGB, RO, Dibrugarh C R Building, Milannagar, Dibrugarh, Assam-786003
9 Tezpur 7002996229, 7002996231 rotzp [at] agvb [dot] bank [dot] in , agvbtezpur [at] gmail [dot] com AGB, RO, Tezpur Triveni Complex, Kachari Gaon, Tezpur, Sonitpur, Assam-784001

Grievance Redressal

Level 1:

  • For any query/complaint you can contact the customer support team by calling at 9827507300, 9827507301 or mailing at grievances [at] agvb [dot] bank [dot] in .
  • You can lodge your complaint online by filling this Complaint Form .
  • You can also visit your nearest branch locator .

Level 2:

  • If your query isn't resolved then you can contact the regional nodal officers, details are mentioned below:
    Sr No. Region / District Email
    1 Dibrugarh rodbg [at] agvb [dot] bank [dot] in
    2 Lakhimpur rolmp [at] agvb [dot] bank [dot] in
    3 Golaghat roglg [at] agvb [dot] bank [dot] in
    4 Tezpur rotzp [at] agvb [dot] bank [dot] in
    5 Guwahati roguw [at] agvb [dot] bank [dot] in
    6 Diphu rodph [at] agvb [dot] bank [dot] in
    7 Nalbari ronlb [at] agvb [dot] bank [dot] in
    8 Kokrajhar rokkj [at] agvb [dot] bank [dot] in
    9 Silchar rosic [at] agvb [dot] bank [dot] in

Level 3:

  • If your query is still not resolved, then you can contact the officers, details are given below:
    Sr No. Designation Email
    1 Nodal Officer hoagb [at] agvb [dot] bank [dot] in
    2 Principal Nodal Officer gmagvb [at] agvb [dot] bank [dot] in

Level 4:

Department Contact Details

Sr No. Department Designation Email
1 Credit Monitoring, Accounts & Investment Chief Manager cm [dot] rcm [at] agvb [dot] co [dot] in , cm [dot] acct-invt [at] agvb [dot] bank [dot] in
2 Inspection & Audit Chief Manager cm [dot] insp-audit [at] agvb [dot] bank [dot] in
3 Shri Amarendra Nath Barman Chief Manager cm [dot] personnel [at] agvb [dot] bank [dot] in
4 Liabilities Chief Manager deposits [at] agvb [dot] bank [dot] in
5 Risk & Compliance Chief Manager cro [at] agvb [dot] bank [dot] in
6 Data Protection Officer Chief Manager cm [dot] cbs [at] agvb [dot] bank [dot] in
7 Financial Inclusion Chief Manager cm [dot] fi [at] agvb [dot] bank [dot] in
8 Credit Chief Manager cm [dot] credit [at] agvb [dot] bank [dot] in
9 Recovery Senior Manager cm [dot] rec [at] agvb [dot] bank [dot] in
10 P&D, CS Senior Manager cm [dot] pd-cs-rec [at] agvb [dot] bank [dot] in
11 AGB Learning & Knowledge Management Centre Senior Manager altc [at] agvb [dot] bank [dot] in

Download Forms

Head Office

Assam Gramin Vikash Bank
Guwahati 1st & 2nd Floor,
Adam's Plaza Christian Basti,
Guwahati, Assam - 781005
Email: agvbank [at] yahoo [dot] co [dot] in
Fax No. 0361-2463621

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Comments

Complain for withdrawal

As a customer I would like to suggest you your bank that.there is a lots of problem we have to gone through withdrawal our cash. Why should we can't withdrawl all money that we need while our installment became matured allready.its too much frustration that we have to suffer from.its our money and it is necessary that we can withdrawl the money because sometime we need the money that all.this only 1000 only/ a day what we can cope up with.if someone get accident or something is happen then we need money then what we will do .it is really really bad service. You should help the people not hurt the people.this 10000 only a day is not helpfull for anyone for work or others. It should be maximize.and one think the link issue what is going on with you .