Email
- commercial [at] tnstc [dot] org (For Reservation/Refund Related Queries)
Important Links
Cancellation And Refund
- For any query regarding refund, mail at commercial [at] tnstc [dot] org or tnmlcsupport [at] billdesk [dot] com with your OB Reference Number and transaction date.
- For Online reservation related query you can contact at 9513948001 or 7825812626. For bank, Billdesk refund queries, call 044-49076316, 044-49076326.
- You can also fill this Ticket Cancellation Form . E-tickets and m-tickets can be cancelled only up to 1 hour before departure.
- If your bus is cancelled by TNSTC and no alternate bus is provided, send a refund claim letter with original tickets within 15 days of journey to The Deputy Manager (Commercial), SETC, Thiruvalluvar House, No.2, Pallavan Salai, Chennai - 600002.
- For query regarding failed transaction, refund complaints, you can fill this Refund, Transaction Enquiry Form .
- Refund will be credited within 3-5 bank working days to the original payment method. If not received, raise a TDR Request within 30 days and track it using this TDR Status Form .
- For checking ticket status you can fill this Form .
For Billdesk Payment Gateway Queries (Helpdesk, 24x7)
- For queries related to any payment gateway, please call at 7305068045 or mail at support [at] basispay [dot] in .
- For Bank Queries-Billdesk , Helpdesk, you can contact at 044-49076316, 040-49076326 or mail at tnmlcsupport [at] billdesk [dot] com , pgsupport [at] billdesk [dot] com .
Bus Stand Enquiry No.
Bus Stand: Madurai
Contact No.: 0452-2585838
Depot/Branches Contact Details
Email: regncommlmdu [at] gmail [dot] com (Same For All)
| Sr No. |
Name |
Contact No. |
Mobile No. |
| 1 |
Ponmeni |
0452-2300313 |
9487599027 |
| 2 |
Ellis Nagar |
0452-2300314 |
9487599029 |
| 3 |
Madurai City Branch |
0452-2330362 |
9487599044 |
| 4 |
Pudur |
0452-2568643 |
9487599030 |
| 5 |
Melur |
0452-2417973 |
9487599032 |
| 6 |
Thirupuvanam |
04575-265267 |
9487599035 |
| 7 |
Pudukulam |
0452-2583648 |
9487599038 |
| 8 |
Sipcot |
0452-2566931 |
9487599040 |
| 9 |
Bypass Road City Branch |
0452-2300313 |
9487599028 |
| 10 |
Thiruperankundram |
0452-2487301 |
9487599031 |
| 11 |
Thirumangalam |
04549-285171 |
9487599033 |
| 12 |
Sholavanthan |
|
9487599036 |
| 13 |
T Kallupatti |
04549-272417 |
9487599034 |
| 14 |
Bypass Road Mofussil Branch |
0452-2300313 |
9487599037 |
| 15 |
Usilampatti |
04552-252065 |
9487599039 |
| 16 |
Chekkanurani |
04549-287362 |
9487594976 |
| 17 |
Pasumalai (Training/Workshop) |
0452-2370962 |
9487599641 |
Reservation Center Addresses
| Sr No. |
Location |
Address |
| 1 |
Madurai - Mattuthavani |
Mattuthavani Bus Stand, Madurai - 625007 |
| 2 |
Madurai - Periyar-BS |
Periyar Bus Stand, Madurai - 625003 |
Pass Issuing Centre Contact Detail
Location: Arapalayam Bus Stand
Contact No.: 0452-2361740
Working Hours:
9am-9pm
S.E.T.C. Tamilnadu Outstation Contact Details
| Sr No. |
Location |
Depot Contact No. |
Address |
| 1 |
B.M - Madurai |
0452-2566820 |
Mattuthavani Bus Stand, Madurai - 625007 |
| 2 |
D.M- Madurai |
0452-2566540 |
Periyar Bus Stand, Madurai - 625003 |
Offices Contact Details
Email: tnstcmdu [at] gmail [dot] com (Same For All)
| Sr No. |
Office |
Contact No. |
WhatsApp No. |
| 1 |
Corporate Office |
0452-2380112 |
9487599025 |
| 2 |
Regional Office |
0452-2380113 |
9487599019 |
Address
Madurai Bus Stand
Mattuthavani, Madurai,
Tamil Nadu 625020
Comments
Bus over speed and driver put sudden break
TN58N2777 bus going over speed
And driver put sudden break so many times
And play songs in over volume
complaint
Today monrning i am travelling from iyyerbungalow to railway junction. usually i will pay rs 8,12,17 in various bus fares.
But today that conductor asked me 23 rupees ticket i said sir only 17 rupees will be the fare but he denied and focefully he shouted me to get down in the next bus stop itself.
I infomed him kindly check the fare and give me the ticket. He is only shoulting and treated me in adhoc manager.
Bus no TN 58 N 1544.
kindly ensure good customer service and fair practice of collecting money and inform conductors to deal in decent manner.
expecting your reply
regards
Kannan
Contact number
Toll free number when dialed it is informed that this number does not exist.
Land line number is answering.
Buses to rameswaram from Madurai.
Sir,
We are reaching Madurai at 8am, kindly let us know the day time bus frequency from Madurai to Rameswaram and which is the bus stand for departure.
With regards6r
Bus staff issue
Elarum bus la iruntha. Antha contiter yallarum erangunka bus dippo ku pohuthunu soli elaraiym erakki vitutu bus a pakkathula irukura marathukatila niruthitanga... Ithu nadantha time night 12.47am.edam vanthu thirumangalam... Bus rote kovillpatti... Apvea nit complaint panna phone pannuna earum attan panala..
Sholavandan bus delay
On 8th may 2019 from 6 pm to 7 pm no bus is there from sholavandan to madurai. Kindly take some necessary steps