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Austrian Airlines Customer Care No.

Updated on Monday, 31 August 2026 - 2:54pm
Organization: 
International Numbers: 
+43 1 70148 1000 (For Bookings And Information)
Website: 
Official Website
iOS App: 
Austrian
Android App: 
Austrian Airlines

Important Link

Lost, Damaged and Delayed Baggage

  • For any query/complaint, you can contact the customer support team .
  • If you have not received your baggage, report it immediately at the baggage tracing desk or online .
  • For damaged baggage, report it online within 3 days of your flight.
  • In case of missing or damaged items in your luggage, report it online through this form.
  • For more information regarding Delayed and Damaged Baggage .

Global Contact Details

Sr.No. Location Contact Detail Timing
1 Albania +355 4 2235 028 Mon-Fri, 9am-5pm
2 Armenia +374 60 680081, +43 1 70148 1000 Mon-Sat, 10:30am-6pm
3 Azerbaijan +994 12497 1822, +43 1 70148 1000 Mon-Fri, 10am-7:30pm
4 Australia +61 28278 4385, +43 1 70148 1000 Mon-Fri, 9am-5pm
5 Belgium +32 2620 0851, +43 1 70148 1000 Mon-Fri, 8am-7pm
6 Bosnia and Herzegovina +38 733911579, +43 1 70148 1000 Mon-Fri, 8am-5pm
7 Bulgaria +359 2935 8245, +43 1 70148 1000 Mon-Fri, 8:30am-5pm
8 China (Mainland) +86 400881 0770, +43 1 70148 1000 Mon-Sun, 9am-7pm
9 Denmark +45 35 15 9013, +43 1 70148 1000 Mon-Fri, 8am-6:30pm
10 Germany +49 695060 0598, +43 1 70148 1000,
Fax: +49 (0) 6950600599		 Mon-Sun, 8am-8pm
11 Finland +358 20795 9010 Mon-Sun, 9am-7:30pm
12 France +33 157 959 007, +43 1 70148 1000 Mon-Sun, 8am-7pm
13 Greece +30 211990 2353 Mon-Sun, 8am-7pm
14 Israel +972 3905 8049, +43 1 70148 1000 Mon-Sun, 8am-5pm
15 Italy +39 023 859 4284 Mon-Sun, 8:30am-11pm
16 Japan +81 35402 5218 Mon-Fri, 9am-5pm
17 Canada +1 800843 0002, +43 1 70148 1000 Mon-Sun, 8am-11pm
18 Croatia +385 1626 5900 Mon-Fri, 8am-4:30pm
19 Latvia +43 1 70148 1000,

office [dot] rix [at] austrian [dot] com		 Mon-Sun, 7am-7pm
20 Lithuania +43 1 70148 1000 Mon-Sun, 8am-8pm
21 Moldova +373 22 838 838 Mon-Fri, 9am-5pm
22 Montenegro +38220405884 Mon-Fri, 8:30am-7pm
23 Netherlands +31 20721 9419, +43 1 70148 1000 Mon-Sun, 8am-8pm
24 North Macedonia +38925517540 Mon-Fri, 8am-8pm
25 Norway +47 235 03 783, +43 1 70148 1000 Mon-Fri, 8am-6:30pm
26 Austria +43 51766 1000 Mon-Fri, 8am-8pm
27 Poland +48 22 536 40 88 Mon-Sun, 8:30am-5pm
28 Portugal 0800210579 Mon-Sun, 09:00-17:00
29 Romania +40 21655 0730 Mon-Fri, 9am-5:30pm
30 Russian Federation +7 495705 9104, +43 1 70148 1000 Mon-Fri, 9am-4pm
31 Sweden +46 851 99 23 76, +43 1 70148 1000 Mon-Fri, 8am-6:30pm
32 Switzerland +41 43547 9797 Mon-Sun, 8am-8pm
33 Serbia +381 11430 0304, +43 1 70148 1000 Mon-Fri, 8:30am-7pm
34 Slovakia +421 25011 2325 Mon-Fri, 8:30am-7pm
35 Slovenia +386 3600 1001, +43 1 70148 1000 Mon-Fri, 8am-7pm
36 Spain 0800 000 231 Mon-Fri, 9am-6pm
37 South Africa +27 11209 0430, +43 1 70148 1000 Mon-Fri, 8:30am-5:30pm
38 Thailand +66 2056 6868 Mon-Fri, 8:30am-5:30pm
39 Czech Republic +420 22537 6413 Mon-Fri, 8:30am-5pm
40 Turkiye +90 212375 5938, +43 1 70148 1000,
Fax: +90 212 354 61 09		 Mon-Fri, 9am-6pm
41 Ukraine +38 032242 4901, +43 1 70148 1000 Mon-Fri, 8am-8pm
42 Hungary +36 1429 2204,

austrianteambrq [at] dlh [dot] de		 Mon-Fri, 8:30am-5pm
43 USA +1 (516) 738-4422, +1 800843 0002,
+43 1 70148 1000		 Mon-Sun, 8am-6:30pm
44 United Kingdom +44 20 76608190 Mon-Sun, 8am-7pm
45 Cyprus +357 77 788 116 -

Internet Help Desk Contacts

Sr.No. Location/Language Contact No. Opening Hours
1 German +43 5 1766 3000 Mon-Fri, 7:30am-10pm,
Sat-Sun 10:30am-10pm
2 English +43 5 1766 3100 Mon-Sun, 12pm-12am
3 Italian +39 010 974 83 30 Mon-Sun, 9am-8:30pm, local time Italy
4 French ​+33 185 149 840 Mon-Sun, 9am-8:30pm, local time France

Headquarters

Vienna Airport
Schwechat, Austria

Social Sites

Comments

Tue, 03/03/2020 - 1:41pm — Manoj sharma (not verified)

seat block

Hi team

We need to know how we can book the pre-paid seat for DEL/VIE sector which is operated by Air India.