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Pakistan International Airlines Customer Care No.
Updated on Tuesday, 25 August 2026 - 4:56pm
Email
Organization:
Pakistan International Airlines International Numbers:
+(92-21)-111-786-786 (For International Customer Support)
Website:
Official Website
iOS App:
PIA App
Android App:
PIA App - contact [at] piac [dot] aero (For Contact Support)
- info [at] piac [dot] aero (For General Information)
Important Links
Important Contact Details
| Sr. No. | Services | Contact No. | |
|---|---|---|---|
| 1 | Awards +Plus Program Office | (021)-111-786-786 (If calling from within Pakistan) +92(21) 111-786-786 (If calling from outside Pakistan) | servicecenter [at] piac [dot] aero |
| 2 | Flight Simulator, For Booking of Crew Training Slots | 0092-21-99046022, 0092-21-99044613 | khiorpk [at] piac [dot] aero |
| 3 | Cargo Division | +(92-21) 9904-4260, +(92-51) 905-9323, Fax: +(92-21) 9904-4017 |
khifupk [at] piac [dot] aero , pomail [at] piac [dot] aero |
| 4 | For Ground Handling | + (92-21) 904-4403, + (92-21) 904-4697, Fax: + (92-21) 924-2511 |
khiwopk [at] piac [dot] aero |
Pakistan Offices Contact Details
| Sr. No. | Location | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Bahawalpur | 0092-62-9255012 0092-62-9255014 | bhvuupk [at] piac [dot] aero | Batool Plaza, opposite Grain Market Gate No 3, Model Town " B", Bahawalpur. |
| 2 | Bannu | 0092-928-920122 | bnptopk [at] piac [dot] aero | PIA Booking Office, Jamman Road, Bannu City, KPK |
| 3 | Chitral | 0092-943-412863 | cjluupk [at] piac [dot] aero | PIA Booking Office, Near Polo Ground Road, Chitral |
| 4 | Dera Ismail Khan | 0092-966-730070 | dskuupk [at] piac [dot] aero | Abdul Allah Medical Center Shop No 26 Opposite Besakhi Ground, DSK |
| 5 | Faisalabad | 0092-41-9200797, 0092-41-9200798 | lyptopk [at] piac [dot] aero | Cantt 26-New Civil Lines The Mall Faisalabad |
| 6 | Gilgit | 0092-5811-920346, 0092-5811-920348 | giluupk [at] piac [dot] aero | Yadgar Plaza near Yadgar Chowk, Shahr-e-Quaid Azam, Gilgit |
| 7 | Gwadar | 0092-864-210060 | gwduupk [at] piac [dot] aero | PIA Sale Office Gwadar |
| 8 | Hyderabad | 0092-22-2101097 | hdduupk [at] piac [dot] aero | Shop No. 10, Burj-ul-Mehran Building, Opposite Shell Petrol Pump, GOR Colony, Hyderabad |
| 9 | Islamabad | 0092-51-9209935, 0092-51-9059253 | isbtopk [at] piac [dot] aero | PIA Booking Office, 49-Blue Area, Fazal-E-Haq Road, Islamabad |
| 10 | Karachi | 0092-21-99206712 | khitopk [at] piac [dot] aero | Sidco Centre, Maulana Deen Muhammad Wafai Road, Saddar, Karachi |
| 11 | Kharian | 0092-53-9240065 | qkhtopk [at] piac [dot] aero | PIA Booking Office, Gt Road, Kharian. |
| 12 | Lahore | +(92-42)-990362234, +(92-42)-990362238, +(92-42)-990362223, +(92-42)-990362233 | lhetopk [at] piac [dot] aero | PIA District Sales Office EGERTON Road, Lahore
Timings for reservation & ticketing counter:
Mon-Fri: 9am-8pm (Juma Prayer Break 1pm-2:30pm), |
| 13 | MirPur | 0092-5827-442119 | qmluupk [at] piac [dot] aero | PIA Sale Office, Allama Iqbal Road, Near Nangi Mirpur, AJK |
| 14 | Multan | 0092-61-9200072 | muxtopk [at] piac [dot] aero | 65 Ahmed Shah Abdal Road, Multan |
| 15 | Peshawar | 0092-91-9212567, 0092-91-9212382, 0092-91-9212371 | pewtopk [at] piac [dot] aero | 33 The Mall Arbab Road, Peshawar |
| 16 | Quetta | 0092-81-9203870, 0092-81-9203877 | uettopk [at] piac [dot] aero | 17 Hali Road Quetta Cantt |
| 17 | Rawalpindi | 0092-51-9272208 | rwptopk [at] piac [dot] aero | 5th The Mall, PIA Booking Office, Saddar, Rawalpindi |
| 18 | Sialkot | 0092-52-9330235, 0092-52-9330231 | sktuupk [at] piac [dot] aero , skttopk [at] piac [dot] aero | PIA Booking Office, Kaleem Tower, Raja Road, Opp Misteri Abdullah Imam Bargah, Sialkot |
| 19 | Skardu | 0092-5815-920284 | kduuupk [at] piac [dot] aero | Shahzad Market near Alamdar Chowk, Skardu |
| 20 | Sukkur | 0092-71-9310499, 0092-71-9311029, 0092-71-9310494 | skztopk [at] piac [dot] aero | PIA, Workshop Road near Hira Hospital, Sukkur |
| 21 | Swat | 0092-946-9240075 | sdtuupk [at] piac [dot] aero | PIA Booking Office, Saidu Sharif, Swat. |
| 22 | Turbat | 0092-852-413355, 0092-852-412322 | tukuupk [at] piac [dot] aero , tuktopk [at] piac [dot] aero | PIA Sales Office, Commissionary Road, Turbat |
Global Offices Contact Details
| Sr. No. | Location | Contact No. | Address | |
|---|---|---|---|---|
| US-Canada | ||||
| 1 | Toronto | 1-416-926-8747, 1-416-972-6480 | ytotopk [at] piac [dot] aero | 56 Aberfoyle Crescent, Suite 620, M8x 2w4 |
| UK | ||||
| 2 | London | +44-7737585761, +44-7896414727, Local Tel: 02082830911 (Time: 9:30am-5:30pm) | lontopk [at] piac [dot] aero | Pakistan International Airlines, Ticket Office Desk 45-46, Departures Zone G, Terminal 3, Heathrow Airport, London TW6 1NH |
| 3 | Manchester | - | mantopk [at] piac [dot] aero | Room L20-ASA-018 Level 20, Terminal 2 Manchester Airport, Manchester M90 4AX |
| Europe | ||||
| 4 | Paris | 00331-48162930 | paruupk [at] piac [dot] aero | 10 E 91, Corridor 09, 10th floor CDG terminal 1, 95700 Roissy en France |
| Gulf & Middle East | ||||
| 5 | Baku | 00994-50752-0816 | gyduupk [at] piac [dot] aero | Office 204, Ground Floor, Domestic Terminal-2, Baku Airport |
| 6 | Doha | 00974-44426440, 00974-44426292, 00974-44426291 | dohuupk [at] piac [dot] aero | Building No. 43, Zone 27, Street No. 310, Airport Road, Umm Ghuwailina, Doha, Qatar. |
| 7 | Kuwait City | +965-22421043, +965-22428784 Fax: +965-22401268 |
kwiuupk [at] piac [dot] aero | Al-Rashed Complex, Fahed Al Salem Street, Mezzanine Floor, Qibla, Kuwait City, State Of Kuwait. |
| 8 | Muscat | 00968-24792471, 00968-24792460, 00968-24792461, 00968-24792465, 00968-24792468 | mctuupk [at] piac [dot] aero | Building No.54, Block No 127/Flat No 1, Way No 2726, Al Markazi St, CBD, Muttrah |
| 9 | Abu Dhabi | 00971-26352602, 00971-26336670 00971-26352600 | auhuupk [at] piac [dot] aero , auhtopk [at] piac [dot] aero | Harib Tower, Ground Floor, Sheikh Maktoum, Street P.O. BOX 72670 Office Timing: Mon-Sun, 8am-8pm |
| 10 | Al-Ain | 00971-37660790, 00971-37659882 | aantopk [at] piac [dot] aero | Al-Khalil Building, Mezzanine Floor# 02 & 03, Al-Ain |
| 11 | Dubai | 00971-42296100, 00971-42230267 | dxbtopk [at] piac [dot] aero , dxburpk [at] piac [dot] aero | G Floor, Khalifa Al Naboodah Building, Al Makhtoum Street, Deira - Dubai Office Timing: Mon-Sat: 9am-6pm (Friday Break: 12:30pm-2pm) |
| 12 | Sharjah | 00971-68812222 | shjuupk [at] piac [dot] aero | PIA Booking Office Govt House Square, Al Zahra Street, Sharjah Office Timing: Mon-Sat, 9am-8pm |
| Kingdom of Saudi Arabia | ||||
| 13 | Dammam | 00-966-13-881-1530, Extn: 101, 102, 103, 104, 105 | dmmtopk [at] piac [dot] aero , dmmuupk [at] piac [dot] aero | King Khalid Bin Abdul Aziz Street, Cross 2/3, P.O. Box 34429, Al-Khobar Shumalia, Kingdom of Saudi Arabia |
| 14 | Jeddah | 00966-12-6614960, 00966-12-6614961, 00966-12-6614934 | jedurpk [at] piac [dot] aero | Pakistan International Airlines , Sales & Reservation Office City Centre Building, Ground Floor , Madina Road, Musherfah District , Jeddah - KSA |
| 15 | Medina | 00966-14-8189299, 00966-14-8189277 | meduupk [at] piac [dot] aero | Salam Center, Sultana Road, Madinah. |
| 16 | Riyadh | 00966-11-4614933 (Manager Central Province), 0096-11-4659600 (Telephone Exchange), Extn: 100, 110, 111, 101, 119, 00966555491483 (Baggage Complaint) | ruhtopk [at] piac [dot] aero , ruhuupk [at] piac [dot] aero , ruh [dot] lostandfound [at] swissport [dot] com (Baggage Complaint) | Al Rabiea Tower, Olaya Street, Al Olaya, Riyadh 11543, Kingdom of Saudi Arabia. |
| 17 | Makkah | 00966-12-5465343 | qcauupk [at] piac [dot] aero , qcarrpk [at] piac [dot] aero | Al Nakheel Plaza, Prince Nasir Street, Makkah (KSA) Ar Rusayfah District Makkah-KSA |
| 18 | Al-Qassim | 00966-539391469, 00966-572908303 | elquupk [at] piac [dot] aero , elqtopk [at] piac [dot] aero | Al-Owaidah Building, Al-Khubaib King Abdul Aziz Road- Hy-Al-Shammas 3495 Buraydah-Al Qassim. |
| Fareast | ||||
| 19 | Beijing | 0086-10-65052256, Reservations: 0086-10-65051681, 0086-10-65051682 | bjsuupk [at] piac [dot] aero | Room 7F, Office Building of Oriental Kenzo, No.48, Dongzhimenwai Avenue, Dongcheng District, Beijing, China |
| 20 | Kabul | 0093-202213636 | kbluupk [at] piac [dot] aero | St. 14 Block - B, Wazir Akbar Khan |
| 21 | Kula Lumpur | 603-21425444, 603-21425564 | kuluupk [at] piac [dot] aero | Office: 18th Floor, Suite# 1801, Wisma Chaung, Jalan Sultan Ismail, 50250 |
| 22 | Tokyo | +81-3-3551-5251, +81-3-3551-5252, +81-3-3551-5204 | tyouupk [at] piac [dot] aero | Dateshime Building, 6F, 4-13-5 Hatchobori, Chuo-KU, Tokyo 104-0032, Japan |
Head Office
PIA Building,
Jinnah International Airport,
Karachi, 75200, Pakistan.
