Royal Jordanian Airlines Customer Care No.

Organization: 
International Numbers: 
+962-6-5100000 (For International Customer Support, 24x7)

Email

  • customer [dot] services [at] rj [dot] com (For Customer Service)

Important Links

Lost, Damaged, Delayed Baggage and Refund

  • For any query/complaint, you can contact the customer support team.
  • In case of lost, damaged and delayed baggage, you can file a report at the airport's baggage service counter or fill this Complaint Form .
  • If you booked tickets through website, mobile app or call-centre, you can email at ibesupport [at] rj [dot] com for refund requests.
  • For more information regarding baggage and refund .

India Offices Contact Details

Email: delgarj [at] rj [dot] com

Sr No. Office Contact No. Email Timing Address
1 Gurgaon Reservation/Sales Office ‎0124-4595300,
Extn. No.: 340,
Fax No.: 0124-4114196
- Mon-Fri, 9:30am-5:30pm  2nd Floor, Tower 'C', Cyber Greens, DLF Phase-III,Gurgaon - 122002
Mumbai
2 Reservation Office ‎022-49069000, 022-49069001, 022-49069002, 022-49069003, 022-49069004, 022-49069005 kamal [dot] jani [at] rj [dot] com , pallavi [dot] ganguly [at] rj [dot] com 9am-5:30pm B-505, CITI Point, J.B. Nagar, Andheri-Kurla Road, Andheri (East),Mumbai-400059 (Maharashtra, India)
3 Sales Office 9211891006 ‎rj [dot] sales [at] sticgroup [dot] com 9am-5:30pm B-505, CITI Point, J.B. Nagar, Andheri-Kurla Road, Andheri (East),Mumbai-400059 (Maharashtra, India)
4 Airport Office - ‎dinesh [dot] punghera [at] rj [dot] com , bomkzrj [at] rj [dot] com - Chhatrapati Shivaji Maharaj International Airport,Terminal 2, Sahar, Mumbai, Maharashtra 400099

Global Offices Contact Details

Head Office

Royal Jordanian Airlines
Mohammad Ali Janah St. in Um Uthaina.
Building No.37, Amman, Jordan,
P.O Box 302 Amman 11118 Jordan
Contact No.: +962.6.5202422 (For Platinum Hawk Members)
Email: frequentflyer [at] rj [dot] com

Social Sites