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CERT-In Customer Care No.

Updated on Tuesday, 31 March 2026 - 2:39pm
Organization: 
Toll free Number(s): 
  • 1800 11 4949 (For Customer Support)
All India Number(s): 
  • 011-2290 2657 (For Contact support)
Website: 
Official Website

Important Link

Important Emails

Sr No. Query Related To Email
1 Technical Support & Queries info [at] cert-in [dot] org [dot] in
2 Advisory advisory [at] cert-in [dot] org [dot] in
3 Helpdesk csk [at] cert-in [dot] org [dot] in
4 Feedback feedback [at] cert [dot] in [dot] org [dot] in

How to Report an Incident?

To report a Cyber Crime or fraud, you can follow the steps given below:

Technical Prepartion

  • Incident Time: Exact date, time, and IST time zone
  • IPs/URLs: IP addresses or website URLs involved
  • Log Files: Firewall logs, server logs, or email headers
  • System Details: Operating system and version affected

Ways To Report

  • If you are facing a cyber attack, fraud, or security breach, you an contact at the details given below:
    Contact No.: 1800114949, 011-22906575
    Email: incident [at] cert-in [dot] org [dot] in
    Fax No.: 1800116969
  • You can also fill this Incident Reporting Form and mail it to the address above.

Important

  • Once you send the email or submit the form, you will receive an Incident Tracking Number
  • Save this number, this is your primary reference for all future communication regarding this specific case.

CPIO/Appellate Authority Contact Details

Sr No. Authority Designation Contact No. Email
1 Central Public Information Officer Deputy Secretary 011-24301360 arorask [at] meity [dot] gov [dot] in
2 Appellate Authority Sr. Director 011-24301363 aschawla [at] meity [dot] gov [dot] in

Address

Ministry of Electronics and Information Technology,
Electronics Niketan 6, CGO Complex,
Lodhi Road, New Delhi - 110 003 India

Social Sites

Parent Article: 
Ministry Of Electronics And Information Technology (MeitY) No.