Akola Janata Commercial Co-operative Bank Customer Care No.

Important Links

• ATM Services
• Feedback Form

Important Contact Details

To Block or Hotlist a Debit Card

Branches Contact Details

Grievance Redressal

Level 1:

• For any quey/complaint, you can contact 18002333400 (10am-6pm)
• For any digital services complaint, you can contact at the details given below:

  Sr No.	Service	Contact No.	Email
  1	ATM / POS / ECOM	9922960103	atmsupport [at] akolajanata [dot] bank [dot] in
  2	UPI	0724-2430012, Extn.: 616	upi [at] akolajanata [dot] bank [dot] in
  3	IMPS / Mobile Banking	0724-2430012, Extn.: 659	mobilesupport [at] akolajanata [dot] bank [dot] in
  4	NACH	0724-2430012, Extn.: 616	nach [at] akolajanata [dot] bank [dot] in
  5	CTS	9822698920	ctscell [at] akolajanata [dot] bank [dot] in
  6	Internet Banking	9922962763	ib [at] akolajanata [dot] bank [dot] in
  7	NEFT / RTGS	9822698202	rtgsneftops [at] akolajanata [dot] bank [dot] in
  8	Share	0724-2430012, Extn.: 614	share [at] akolajanata [dot] bank [dot] in
  9	Loan	0724-2430012, Extn.: 637	a [dot] holoan [at] akolajanata [dot] bank [dot] in

• You can also lodge your complaint online through this Complaint Form .
• You can also visit your nearest Branch .

Level 2:

• If you are not satisfied with the resolution given at above levels then you can contact the following Officers at the details given below:
  

  Sr No.	Name	Designation	Contact No.	Email
  1	Mr. Vijay B. Agrawal	General Manager (Loan)	9822698217	vijay [dot] agrawal [at] akolajanata [dot] bank [dot] in
  2	Mr. Milind S. Bujone	Assistant General Manager (IT - Technical)	9822468024	milind [dot] bujone [at] akolajanata [dot] bank [dot] in
  3	Mr. Yogesh V. Shandilya	Assistant General Manager (IT- Operational)	9822698218	yogesh [dot] shandilya [at] akolajanata [dot] bank [dot] in

Level 3:

• If your query is still not resolved within 30 days, then you can escalate your complaint to RBI Banking Ombudsman at the details given below:
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Centralised Receipt and Processing Centre (CRPC),
  Reserve Bank of India, Central Vista,
  Sector 17, Chandigarh - 160017
  
• You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .

Download Forms

Head Office

Akola Janata Commercial Co-Operative Bank
"Janvaibhav", Old Cotton Market,
P.B. No. 90, Akola - 444001
Contact No.: 0724-2430639, 0724-2441034