Citizencredit Co-operative Bank Contact No.

Toll free Number(s): 
  • 1800 123 0209 (For Customer Support, 10am-6pm)
  • 1800 212 001212 (For Loan Related Queries)
All India Number(s): 
  • 022-2644 2829 (For Contact Support)

Email

  • ccbl [at] citizencreditbank [dot] com (For General Information)

Important Links

SMS Service

  • Send an SMS "BLOCK CARD No. XXXX XXXX XXXX at 9619023122 from your registered Mobile Number.

Important Contact Details

Sr.No. Service Email
1 Mutual fund related queries mutualfund [at] citizencreditbank [dot] com
2 Loss of ATM/Debit Card operations [at] citizencreditbank [dot] com

Branch Locator

Sr.No. Location Contact No. Email IFSC Code MICR Code Timing Address
1 Amboli 8657464013 amboli [at] citizencreditbank [dot] com CCBL0209013 400209013 9:30am-1:30pm, 3:30pm-5:30pm Creado Co-op. Hsg. Soc., Caesar Road, Amboli,
Andheri (W), Mumbai 400058
2 Bandra (Mt. Carmel) 8657464005 bandra [at] citizencreditbank [dot] com CCBL0209005 400209005 9:30am-1:30pm, 3:30pm-5:30pm Sunbeam Co-op. Hsg. Soc., 64, Mount
Carmel Road, Bandra (W), Mumbai 400050
3 Bhayandar 8657464032 bhayander [at] citizencreditbank [dot] com CCBL0209032 400209032 9:30am-1:30pm, 3:30pm-5:30pm Shop No.6, Ground Floor, Vineet Apartment CHSL,
Near Our Lady of Nazareth Church, Chatrapati Shivaji Marg,
Bhayandar (W), Thane 401101
4 Boisar 8657464036 boisar [at] citizencreditbank [dot] com CCBL0209036 400209036 9:45am-1:30 pm, 2:30pm- 5pm Harshgeet, Ground floor, New Survey No. 30/1/A, Bhimnagar, Boisar Tarapur Road, Boisar (W) - 401501
5 Borivli 8657464007 borivli [at] citizencreditbank [dot] com CCBL0209007 400209007 9:30am-1:30pm, 3:30pm-5:30pm Rosario Apts. I. C. Colony Road,
Borivli (W), Mumbai 400103
6 Byculla 8657464004 byculla [at] citizencreditbank [dot] com CCBL0209004 400209004 9:30am-1:30pm, 3:30pm-5:30pm St. Mary's Extension, Nesbit Road,
Mazgaon, Mumbai 400010
7 Camp - Pune 8657882752 camp [at] citizencreditbank [dot] com CCBL0PUN002 411209002 9:30am-1:30pm, 3:30pm-5:30pm Ground Floor, Shop No. 1, Hermes
Tower CHSL, 618, Sachapir Street,
Camp, Pune 411001
8 Chembur 8657464009 chembur [at] citizencreditbank [dot] com CCBL0209009 400209009 9:30am-1:30pm, 3:30pm-5:30pm Eric House, Near Ambedkar Garden,
Central Avenue, Chembur, Mumbai
400071
9 Colaba 8657464003 colaba [at] citizencreditbank [dot] com CCBL0209003 400209003 9:30am-1:30pm, 3:30pm-5:30pm Sind Chambers Co-op. Hsg. Soc.
Ltd., S. B. Singh Road, Colaba,
Mumbai 400005
10 Dadar 8657464002 dadar [at] citizencreditbank [dot] com CCBL0209002 400209002 9:30am-1:30pm, 3:30pm-5:30pm Dr. Antonio Da Silva School Annexe
, S. K. Bole Road, Dadar, Mumbai 400028
11 Dahisar 8657464037 dahisar [at] citizencreditbank [dot] com CCBL0209037 400209037 9:30am-1:30pm, 3:30pm-5:30pm Shop No. 4&5, Madhu Kunj,
Bhausaheb Parab Road, Kandarpada, Dahisar (W), Mumbai 400068
12 Dhobitalao 8657464024 dhobitalao [at] citizencreditbank [dot] com CCBL0209024 400209024 9:30am-1:30pm, 3:30pm-5:30pm St. Xavier's High School, 289, L. T. Marg, Mumbai 400001
13 Fatima Nagar - Pune 8657882753 fatima [dot] nagar [at] citizencreditbank [dot] com CCBL0PUN003 411209003 9:30am-1:30pm, 3:30pm-5:30pm Shop 10, Ground Floor, Building 'C', CTP Tain Square, Fatima Nagar, Pune 411040
14 Four Bungalows 8657464031 four [dot] bungalows [at] citizencreditbank [dot] com CCBL0209031 400209031 9:30am-1:30pm, 3:30pm-5:30pm Shop No.3, Rameshwar Darshan
CHSL, N. Dutta Marg, Four
Bungalows, Andheri (W), Mumbai 400053
15 Gorai 8657464008 gorai [at] citizencreditbank [dot] com CCBL0209008 400209008 9:30am-1:30pm, 2:30pm-4pm Church Road, Gorai Village, Borivali P.O. Mumbai 400091
16 Goregaon 8657464030 goregaon [at] citizencreditbank [dot] com CCBL0209030 400209030 9:30am-1:30pm, 3:30pm-5:30pm Shop No. 1, Chaitanya Residency, CTS No. 380, Road No. 2, Jayprakash Nagar, Goregaon East, Mumbai 400063.
17 Hill Road, Bandra 8657464025 hill [dot] road [at] citizencreditbank [dot] com CCBL0209025 400209025 9:30am-1:30pm, 3:30pm-5:30pm Salsette Catholic Co-operative
Housing Society Limited,
Plot No.29, Hill Road, Bandra(W), Mumbai 400050.
18 Kalina 8657464011 kalina [at] citizencreditbank [dot] com CCBL0209011 400209011 9:30am-1:30pm, 3:30pm-5:30pm 1st Floor, Office No. 2,
Gokul Harmony CHS, Sunder Nagar, Road No. 1, Near Kalina Market, Santacruz (E), Mumbai 400098
19 Kurla 8657464006 kurla [at] citizencreditbank [dot] com CCBL0209006 400209006 9:30am-1:30pm, 3:30pm-5:30pm Sai Dham Co-op. Hsg. Soc. Ltd.,
Premier Road, Kurla (W), Mumbai 400070
20 Madh 8657464020 madh [at] citizencreditbank [dot] com CCBL0209020 400209020 9:30am-1:30pm, 3:30pm-5:30pm St. Bonaventure School, Madh
Island, Malad West, Mumbai 400061
21 Mahakali 8657464029 mahakali [at] citizencreditbank [dot] com CCBL0209029 400209029 9:30am-1:30pm, 3:30pm-5:30pm Shop No. 2, Ambika Apartments CHSL, next to McDonald's Restaurant, Mahakali Caves Road, Andheri East 400093
22 Mahim 8657464023 mahim [at] citizencreditbank [dot] com CCBL0209023 400209023 9:30am-1:30pm, 3:30pm-5:30pm Shop No. 1/3, Mahim Garden View CHSL, Plot No. 482, M. M. Chotani Road, Mahim (W), Mumbai 400016
23 Malad 8657464010 malad [at] citizencreditbank [dot] com CCBL0209010 400209010 9:30am-1:30pm, 3:30pm-5:30pm Ground Floor, Citizen Credit Centre, Opp. Our Lady of Lourdes Church, Malad (West), Mumbai 400064
24 Manori 8657464026 manori [at] citizencreditbank [dot] com CCBL0209026 400209026 9:30am-1:30pm, 2:30pm-4pm Manori Church Compound, Manori, P. O. Kharodi, Mumbai 400095
25 Mapusa, Goa 8956090625 mapusa [at] citizencreditbank [dot] com CCBL0GOA005 403209005 9:30am-1:30pm, 2:30pm-5pm Shop No. G-.1, Ground Floor, Block D-1, Boshan Homes, Near Navtara Hotel, Mapusa, Goa 403507
26 Margao, Goa 0832-2700096, 8956090624 margao [at] citizencreditbank [dot] com CCBL0GOA002 403209002 9:30am-1:30pm, 2:30pm-5pm Shop No. 6, Ground Floor, Building A-1, Sapana Barrier CHSL, St. Joaquim Rd, Borda, Margao, Goa 403602
27 Marol 8657464018 marol [at] citizencreditbank [dot] com CCBL0209018 400209018 9:30am-1:30pm, 3:30pm-5:30pm St. John the Evangelist High School, Marol, Andheri (E), Mumbai 400059
28 Mira Road 8657464022 mira [dot] road [at] citizencreditbank [dot] com CCBL0209022 400209022 9:30am-1:30pm, 3:30pm-5:30pm Geeta Arcade, Station Road, Opp.
Holy Cross School, Mira Road (E), Dist. Thane 401107
29 Mulund 8657464017 mulund [at] citizencreditbank [dot] com CCBL0209017 400209017 9:30am-1:30pm, 3:30pm-5:30pm Sai Dham Complex CHS, P. K. Extension, Mulund (W), Mumbai 400080
30 Naigaon 8080815646 naigaon [at] citizencreditbank [dot] com CCBL0209021 400209021 9:30am-1:30pm, 3:30pm-5:30pm Citizencredit Bank Building, Citizen Housing Society, Naigaon (E), Dist. Palghar 401208
31 Nani Daman 0260-2250152 nani [dot] daman [at] citizencreditbank [dot] com CCBL0DMN132 396209132 09:30 am to 01:30 pm 02.30 pm - 05.00 pm Shop No.8-152, Shop No. 5 & 6,
Ground Floor, Damania Heights,
Kavi Khabardar Road, Nani Daman 396210
32 Nashik 0253-2313381, 8657464001 nashik [at] citizencreditbank [dot] com CCBL0NSK002 422209002 9:30am-1:30pm, 3:30pm-5:30pm Shop No.5, 'Bosco Centre' Gr. Flr,
Thatte Nagar, Near Prasad Circle,
Gangapur Road, Nashik 422005
33 New Panvel 8657464038 panvel [at] citizencreditbank [dot] com CCBL0209038 400209038 9:30am-1:30pm, 3:30pm-5:30pm Shop No. 3&4, Neel Kunj, Plot No. 1 & 2, Sector No. 4, New Panvel (East) 410206
34 Panaji 0832-2432995, 0832-2432996, 8956090621 panaji [at] citizencreditbank [dot] com CCBL0GOA007 403209007 9:30am-1:30pm, 2:30pm-5pm H. No. E - 320, Rua de Ourem, Panaji, Goa 403001
35 Porvorim 8956090622 porvorim [at] citizencreditbank [dot] com CCBL0GOA003 403209003 9:30am-1:30pm, 2:30pm-5pm Plot No. 158, Survey No. 125/2, Alto - Porvorim, Penha -de- Franca, Bardez, Goa 403521
36 Sahar 8657464019 sahar [at] citizencreditbank [dot] com CCBL0209019 400209019 9:30am-1:30pm, 3:30pm-5:30pm Our Lady of Health High School,
Sahar, Andheri (E), Mumbai 400099
37 Santacruz 8657464015 santacruz [at] citizencreditbank [dot] com CCBL0209015 400209015 9:30am-1:30pm, 3:30pm-5:30pm 154, Fida Mansion, S. V. Road, Santacruz (W), Mumbai 400052
38 Thane 8657464027 thane [at] citizencreditbank [dot] com CCBL0209027 400209027 9:30am-1:30pm, 3:30pm-5:30pm Shop no. 2 & 3, Angel's Paradise, Near Dagadi Shala, Veer Savarkar Marg, Thane (W) 401602
39 Turner Road 8657464014 turner [dot] road [at] citizencreditbank [dot] com CCBL0209014 400209014 9:30am-1:30pm, 3:30pm-5:30pm Darvesh Royale, Shop 5-6, Opp
Kotak Mahindra Bank, Perry Road, Bandra (W), Mumbai 400050
40 Vakola 8657464016 vakola [at] citizencreditbank [dot] com CCBL0209016 400209016 9:30am-1:30pm, 3:30pm-5:30pm S. Nabibux House, P. J. Nehru Road, Vakola Bridge, Santacruz (E), Mumbai 400055
41 Vasai 8080640930 vasai [at] citizencreditbank [dot] com CCBL0209033 400209033 9:30am-1:30pm, 3:30pm-5:30pm Ground Floor, Richmond Town, Phase-II Bldg. No. 3 CHSL, Vasai (W), Dist-Palghar 401202
42 Vasco - Da- Gama 0832-2501870, 0832-2501871, 8956090623 vasco [at] citizencreditbank [dot] com CCBL0GOA004 403209004 9:30am-1:30pm, 2:30pm-5pm Shop no. 1 & 16, Sapana Terraces CHSL, Swatantra Path, Vasco - da- Gama, Goa 403802
43 Vashi 8657464028 vashi [at] citizencreditbank [dot] com CCBL0209028 400209028 9:30am-1:30pm, 3:30pm-5:30pm Shop No. 4, Apsara CHSL, Plot No. 51, Sector - 17, Vashi, Navi Mumbai 400703
44 Vikhroli 8657464012 vikhroli [at] citizencreditbank [dot] com CCBL0209012 400209012 9:30am-1:30pm, 3:30pm-5:30pm St. Joseph's High School, Station Road, Vikhroli (W), Mumbai 400079
45 Virar 7822866541 virar [at] citizencreditbank [dot] com CCBL0209035 400209035 9:30am-1:30pm, 3:30pm-5:30pm Sugandhi Heights, S.N.198,
Plot No. 2, H.No. 2, Ground Floor, Village Bolinj, Kharodi Naka, Virar (W) 401303
46 Wadala 8657464034 wadala [at] citizencreditbank [dot] com CCBL0209034 400209034 9:30am-1:30pm, 3:30pm-5:30pm 209/3, Himai Nivas, Ground Floor,
Opposite Wadala Railway Station,
Wadala (W), Mumbai 400031

ATM Locator

Timing: 9:30am-1:30pm, 3:30pm-5:30pm (Same For All)

Sr.No. Location Contact No. Email IFSC Code MICR Code Address
1 Bandra (Mt. Carmel) 8657464005 bandra [at] citizencreditbank [dot] com CCBL0209005 400209005 Sunbeam Co-op. Hsg. Soc., 64, Mount Carmel Road, Bandra (W), Mumbai 400050
2 Bhayandar 8657464032 bhayander [at] citizencreditbank [dot] com CCBL0209032 400209032 Shop No.6, Ground Floor, Vineet Apartment CHSL, Near Our Lady of Nazareth Church, Chatrapati Shivaji Marg, Bhayandar (W), Thane 401101
3 Borivli 8657464007 borivli [at] citizencreditbank [dot] com CCBL0209007 400209007 Rosario Apts. I. C. Colony Road, Borivli (W), Mumbai 400103
4 Gorai 8657464008 gorai [at] citizencreditbank [dot] com CCBL0209008 400209008 Church Road, Gorai Village, Borivali P.O. Mumbai 400091
5 Mahakali 8657464029 mahakali [at] citizencreditbank [dot] com CCBL0209029 400209029 Shop No. 2, Ambika Apartments CHSL, next to McDonald's Restaurant, Mahakali Caves Road, Andheri East 400093
6 Malad 8657464010 malad [at] citizencreditbank [dot] com CCBL0209010 400209010 Ground Floor, Citizen Credit Centre, Opp. Our Lady of Lourdes Church, Malad (West), Mumbai 400064
7 Mira Road 8657464022 mira [dot] road [at] citizencreditbank [dot] com CCBL0209022 400209022 Geeta Arcade, Station Road, Opp. Holy Cross School, Mira Road (E), Dist. Thane 401107
8 Turner Road 8657464014 turner [dot] road [at] citizencreditbank [dot] com CCBL0209014 400209014 Darvesh Royale, Shop 5-6, Opp Kotak Mahindra Bank, Perry Road, Bandra (W), Mumbai 400050
9 Vakola 8657464016 vakola [at] citizencreditbank [dot] com CCBL0209016 400209016 S. Nabibux House, P. J. Nehru Road, Vakola Bridge, Santacruz (E), Mumbai 400055
10 Virar 7822866541 virar [at] citizencreditbank [dot] com CCBL0209035 400209035 Sugandhi Heights, S.N.198, Plot No. 2, H.No. 2, Ground Floor, Village Bolinj, Kharodi Naka, Virar (W) 401303

Grievance Redressal

Level 1:

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Nodal Officer at the details given below:
    Contact No.: 18001230209
    Email: nodal [dot] officer [at] citizencreditbank [dot] com
    Address: Citizencredit Co-Operative Bank Ltd.
    Citizencredit Centre Malad, CTS No. 236, Marve Road,
    Malad West 400064

Level 3:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue to the Banking Ombudsman at the details given below:
    Sr.No. Area Name Contact No. Address
    Email: crpc [at] rbi [dot] org [dot] in
    1 Districts of Mumbai, Mumbai Suburban and Thane Shri Ajay Kumar Misra 022-23022028 C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400008
    2 Goa and Maharashtra, (except the Districts of Mumbai, Mumbai Suburban and Thane) Shri H.N. Iyer 022-23001280 C/o Reserve Bank of India, 1st Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400008
    3 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Shri Subodh Kumar Gupta 079-26582357 C/o Reserve Bank of India Office of RBI Ombudsman 4th Floor, Riverfront House Behind H. K. Arts College Between Gandhi and Nehru Bridge Pujya Pramukh Swami Marg (Riverfront Road-West) Ahmedabad- 380009

Download Forms

Address

Citizencredit Co-operative Bank Ltd.
Citizencredit Centre
CTS No:236, Marve Road, Orlem,
Malad (W), Mumbai 400064
Contact No.: 022-26442830, 022-26442831

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