Email

• info [at] hpscb [dot] com (For General Query)

Important Link

• Complaint/Suggestion Form

Block Lost/Stolen HPSCB ATM Card

If your card is lost or stolen, you can directly block your card by following ways :

• SMS BLOCK<SPACE>FULL ACCOUNT NUMBER and send it to 8750587505 through your registered mobile number
• You can also call at 9922949096 (24/7)
• You can also use HIMPESA mobile application

Branches Contact Details

Grievance Redressal

Level 1:

• For any complaint you can call at 18001808090 or mail at info [at] hpscb [dot] com you can also contact your nearest branch location.
• You can also lodge your complaint by filling this Complaint Form

Level 2:

• If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Grievance Redressal Officers at the details given below:
  

  Sr.No.	Name/Designation	Contact/Email	Area of Jurisdiction	Address (The HP State Cooperative Bank Ltd. )
  1	Managing Director, First Appellate Authority	0177-2804490 (O)	Whole Bank	HO, The Mall, Shimla 171001
  2	Assistant General Manager (Admin), Public Information Officer	0177-2659967 (O)	Head Office	HO, The Mall, Shimla 171001
  3	District Manager Bilapsur, Public Information Officer	01978-223681 (O)	District Bilaspur	District Office, Bilaspur
  4	District Manager Chamba, Public Information Officer	01899-222347 (O)	District Chamba	District Office, Chamba
  5	District Manager Shimla -I at Kasumpati, Public Information Officer	0177-2621135 (O)	District Office Shimla -I	District Office, Shimla
  6	District Manager Mandi -I at Mandi, Public Information Officer	01905-223138 (O)	District Office Mandi -I	District Office, Mandi
  7	District Manager Sirmour at Nahan, Public Information Officer	01702-224018 (O)	District Sirmour	District Office, Nahan
  8	District Manager Kinnaur at Reckong Peo, Public Information Officer	01786-222250 (O)	District Kinnaur	District Office, Reckong Peo
  9	District Manager Shimla -II at Rohru, Public Information Officer	01781-292020 (O)	District Office Shimla-II	District Office, Rohru
  10	District Manager Mandi -II at Sunder Nagar, Public Information Officer	01907-266209 (O)	District Office Mandi - II	District Office Mandi -II at Sundernagar, 175019
  11	AGM, BO Shimla, Public Information Officer	0177-2804494 (O)	Branch Office Shimla	Branch Office Shimla - 171001
  12	AGM, BO Rohru, Public Information Officer	01781-240050 (O)	Branch Office Rohru	Branch Office Rohru - 171207
  13	AGM, BO Sundernagar, Public Information Officer	01907-262337 (O)	Branch Office Sundernagar	Branch Office Sundernagar- 175019
  14	AGM, BO Mandi, Public Information Officer	01905-223035 (O)	Branch Office Mandi	Branch Office Mandi - 175001

Level 3:

• If your query is still not resolved or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue at the details given below:
  

  Sr.No.	Designation	Contact No.
  Email: cgrc [at] hpscb [dot] com
  1	Nodal Officer	0177-2626730
  2	Grievance Redressal Officer	0177-2831780
  3	Appellate Officer	0177-2816952

Level 4:

• If your complaint is still not resolved within 30 days you can also lodge your complaint online through Address Of Area Of Operation RBI Ombudsman

Officers Contact Details

Head Office

The Himachal Pradesh State Co-operative Bank Ltd.
No.1, Bank Building, The Mall Shimla-171001.
Contact No.: 0177-2832486

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