Tamil Nadu Grama Bank (TNGB) Customer Care No.

Organization: 
All India Number(s): 
  • 0427-252 2900 (For Customer Support)
  • 0427-252 2970 (For ATM Related Query)
  • 9289 202 222 (Missed Call No. To Know Your Available Balance)

Important Links

SMS Service

  • To know your last 5 transactions, you can send an SMS "<STMT>" to 9289202222 from your registered mobile number .

To Block or Hotlisting a Debit Card

  • By Call: You can contact customer care number 0427-2522970
  • By Mobile App: TNGB TREAT App  Login → Emergency / Debit Card Services → Select Active Card → Block / Hotlist Card → Select Account & Card → Submit → Confirm
  • By Internet Banking (Net Banking Portal)→ Login → Cards / Debit Card Services → Select Specific Card→ Block /Hotlist Card → Reason For Blocking → Submit → Confirm (OTP)
  • By Branch: You can also visit your Branch and submit a written request to block debit card.

Grievance Redressal

Level 1:

  • For any query/complaint, you can contact 0427-2522900 or email headoffice [at] tngb [dot] bank [dot] in .
  • You can also lodge your complaint by contacting the nearest Branch or by filling this Complaint Form .
  • You can also contact the Regional Managers at the details given below:
    Sr No. Regional Office Contact No. Email Address
    1 Krishnagiri 04343-354314 ro_kgiri [at] tngb [dot] bank [dot] in 304 Salem Road, Krishnagiri - 635001
    2 Tirunelveli 0462-2334369 ro_tvl [at] tngb [dot] bank [dot] in West Car Street, Tirunelveli Town - 627006
    3 Kancheepuram 044-27234006 ro_kpm [at] tngb [dot] bank [dot] in No. 84B, Salai Street, opposite Veeralakshmi Supermarket, Periya Kancheepuram - 631502
    4 Coimbatore 0422-2311177 ro_cbe [at] tngb [dot] bank [dot] in No. 1951-F1/3, 1st Floor, PPTS Towers, Trichy Road, Ramanathapuram, Coimbatore - 641045
    5 Namakkal 04286-231603 ro_nmkl [at] tngb [dot] bank [dot] in 3/168, Bharathi Nagar, Mohannur Road, Namakkal - 637001
    6 Villupuram 04146-221736 ro_vpm [at] tngb [dot] bank [dot] in No. 29, First Floor, Poonthottam Pathai, West Shanmugapuram Colony, Villupuram
    7 Sivagangai 04575-243025 ro_svgngai [at] tngb [dot] bank [dot] in Melur-Okkur Road, Piravalur, Sivagangai - 630561
    8 Thanjavur 04362-226477 ro_tnj [at] tngb [dot] bank [dot] in Plot No. 1, Heritage Tower, Lakshmi Nagar, Pudukottai Road, Thanjavur - 613005
    9 Thoothukudi 0461-2390007 ro_ttkudi [at] tngb [dot] bank [dot] in 97H/33, Palayamkottai Road, 3rd Mile, Pudukudi, Thoothukudi - 628008
    10 Virudhunagar 04562-252861 ro_vrdngr [at] tngb [dot] bank [dot] in 2-70-1, Collectorate Complex, Virudhunagar - 626002
    11 Madurai 0452-2323007 ro_madurai [at] tngb [dot] bank [dot] in Second Floor, Ezhil Murugan Complex, No. 2P, Ganapathi Nagar, Main Road, Vilangudi, Madurai - 625018
  • Your query will be resolved within 10 working days.

Level 2:

  • If your query is not resolved or you are not satisfied with the resolution then you can contact the Principal Nodal Officer at the details given below:
    Contact No.: 0427-2522900
    Email: gm [at] tngb [dot] bank [dot] in
    Address: Tamil Nadu Grama Bank, Head Office,
    No.6, Yercaud Road, Hasthampatti, Salem - 636 007

Level 3:

  • If your query is still not resolved within 30 days or you are not satisfied with the resolution provided at above levels then you can contact  RBI Ombudsman at the details given below:
    Contact No.: 044-25395964
    Address: Banking Ombudsman,
    Reserve Bank of India
    Fort Glacis, Chennai 600 001
  • You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .

Download Forms

Head Office

Tamil Nadu Grama Bank
Head Office, No. 6, Yercaud
Road Hasthampatty, Salem 636 007
Contact No.: 0427-2522961

Social Sites