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Pune Metro Rail Contact No. 1800 270 5501
Updated on Friday, 29 May 2026 - 5:40pm
Organization:
Govt of Maharashtra Toll free Number(s):
- 1800 270 5501 (For Customer Support)
All India Number(s):
- 022-4500 0800 (One Pune Card Customer Support)
- 9420 101 990 (WhatsApp Support For E-Ticketing)
Website:
Official Website
iOS App:
Pune Metro (Official App)
Android App:
Pune Metro (Official App) Emails
- customercare [dot] pmrp [at] mahametro [dot] org (For General Query)
- mail [dot] pune [at] mahametro [dot] org (For Contact Support)
Important Links
Emergency Contact Details
| Sr No. | Service/Department | Contact No. | Address |
|---|---|---|---|
| 1 | Fire Emergency Helpline | 101 | - |
| 2 | Police Helpline | 112 | - |
| 3 | Disaster Management Control Room | 1077 | - |
| 4 | Child Helpline | 1098 | - |
| 5 | Women Helpline | 1091 | - |
| Hospital | |||
| 6 | Yashwantrao Chavan Memorial Hospital | 020-67332222 | YCM Hospital Road, Sant Tukaram Nagar, Pimpri Colony, Pune |
| 7 | Ruby Hall Hospital | 020-66455100 | Sasoon Road, Sangamvadi, Pune |
| 8 | Jahangir Hospital | 020-66819999 | Sasoon Road, Opposite Railway Station, Sangamvadi, Pune |
| 9 | Aditya Birla Memorial Hospital | 020-30717500 | Thergaon, Pimpri Chinchwad, Pune - 411033 |
For One Pune NCMC Card Query
- You can get One Pune Card by filling the Form , or you can contact to the customer helpline number at 022-45000800.
- You will recieve SMS of Reference number through which you can get your card from your nearest Pune Metro Station.
- In case of Lost Or Stolen Card You can contact to the customer helpline number.
- For more information you can visit here .
Officers Contact Details
| Sr No. | Official | Designation | Service | Contact No. |
|---|---|---|---|---|
| 1 | Shri. Kalyan Vidhate | Assistant Manager (Traffic Regulation And Control) | PCMC To District Court (UG) | 9923044953 |
| 2 | Shri. Vijay Bhosale | Supervisor (Traffic Regulation And Control) | CCTV Control Room | 9923434814 |
| 3 | Sushma Prabhu | PS to Managing Director | - | 020-25403357, 020-25403355 |
PIO/Appellate Authority Contact Details
| Sr No. | Authority | Designation | Contact No. |
|---|---|---|---|
| 1 | Appellate Authority | General Manager (MMI/HR) | 020-25403355, 020-25403356 |
| 2 | Public Information Officer | DGM, (Planning) | 020-25403355, 020-25403356 |
Office Addresses
| Sr No. | Office | Contact No. | Address |
|---|---|---|---|
| 1 | Pune Metro Rail Office | 020-25403355, 020-25403356 | Pune Metro Bhavan (Maha Metro), 3rd Floor, above District Court Metro Station, Nyaymurti Ranade Path, ShivajiNagar, Pune - 411005 |
| 2 | Maharashtra Metro Rail Corporation Pune Office | 020-26051072, 020-26051074 | A2, A3 Block District Court Interchange Metro Station Nyaymurti Ranade Path, ShivajiNagar, Pune - 411005 |
| 3 | Office Of Director (Works), Director (Strategic Planning) Director (Operations And Maintenance) Maharashtra Metro Rail Corporation Pune Office | 7410004068, 7410004067 | A2, A3 Block District Court Interchange Metro Station Nyaymurti Ranade Path, ShivajiNagar, Pune - 411005, |
| 4 | Office Of Executive Director (Reach - 1 And Reach - 2), Executive Director (Signal) | - | GM (Safety, O And M) CPM (Telecom), ACPM (AFC) Sr. No. 468,469,470, Behind PCMC Hospital, Phugewadi Octroi Naka, Near Sai Service Center Pune-411012. |
| 5 | Office Of Executive Director(System), CPM (Rolling Stock) | - | GM (Planning And Design), CPM (UG) Block No. A43 FGSG Near District Court, Next To Kamgar Putala Vasahat, Shivaji Nagar, Pune- 411005. |
| 6 | Office of CPM (UG) | - | Sr. No. 24, Deccan College, Yerawada, Pune - 411001 |
| 7 | Office Of CPM (UG-1) | 020-48618700 | Snehaganga Building , Near Shankar Peth Road, Swargate,Pune- 411037 |
| 8 | Office Of CPM (Stations) | 020-25422881 | 1st Floor Sankala Arcade , Opp. Lgu Badhu, Nal Stop, Pune-410004 |
| 9 | Office Of CPM (Reach-3) | - | 207-216 Shankar Parvati Chambers , Near Ganpati Temple, Pune - 411001 |
| 10 | Office Of CPM (UG-2) | 020-68281122 | GM (Safety, O And M) Sr No. 24, Deccan College Yerawada, Pune - 411001 |
| 11 | Office Of CPM (Depot) | - | Agriculture College, Near Sakhar Sankul, Narveer Tanaji Wadi, Shivaji Nagar Pune - 411005 |
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