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KB Kookmin Bank India Customer Care No.

Updated on Saturday, 25 October 2025 - 12:02pm
Organization: 
Website: 
Official Website
iOS App: 
KB Global Banking
Android App: 
KB Global Banking

Branch Location

Sr No. Branch Contact No. Email Address
Timings: Mon-Fri, 9:30am-4:30pm (Holiday on 2nd and 4th of Saturday)
SWIFT Code: CZNBINDD
1 Gurugram Branch 0124-4532222 kb126900 [at] kbfg [dot] com Unit No.2B/2, 2nd Floor, Two Horizon center, Golf Course Rd,
Sector 43, Gurugram, Haryana 122009, India
2 Chennai Branch 044-69215666 bobos0404 [at] kbfg [dot] com 9th Floor, Towers-C, Fagun Towers, Ethiraj Salai, Egmore, Chennai,
Tamil Nadu 600008, India
3 Pune Branch 020-69122500 kbg930007 [at] kbfg [dot] com 5th Floor, Goodwill Byond Building, Dholepatil Farms Rd, EON Free Zone,
Kharadi, Pune, Maharashtra 411014, India

Grievance Redressal

Level 1

  • For any query/complaint, you can contact to the Branch manager at the details given below:
    Sr No. Branch Name Contact No. Email
    1 Gurugram Branch Mr. Izhar Ahmad 0124-4532224 izhar [dot] ahmad [at] kbfg [dot] com
    2 Chennai Branch Mr. Narayanan P R 044-69215616 narayanan [dot] pr [at] kbfg [dot] com
    3 Pune Branch Ms. Pallavi Lotlikar 020-69122507 pallavi [dot] lotlikar [at] kbfg [dot] com
  • Your query will be resolved within 7 days .

Level 2

  • If your query is not resolved, then you may also approach to the officers at the details mention below:
    Sr No. Designation Name Contact No. Email
    Address: 2B/2, 2nd Floor, Two Horizon Centre,
    Golf Course Road, DLF Phase 5, Sector 43, Gurugram-122002
    1 Nodal Officer Mr. Seonghyeon Kim 0124-4532202 seonghyeon [dot] kim [at] kbfg [dot] com
    2 Chief Executive Officer Mr. Jong Un Bae 0124-4532201 jongun [dot] bae [at] kbfg [dot] com
  • Your query will be resolved within 7 days .

Level 3

  • If you are still not satisfied with the resolution given then you can also contact to the banking ombudsman at the details given below:
    Contact No.: 14448 (9:30am-5:15pm)
    Email: cms [dot] bonewdelhi2 [at] rbi [dot] org [dot] in
    Address: Centralized Receipt & Processing Centre
    Reserve Bank of India, Central Vista, Sector 17, C
    Fax No.: 011-23725218
  • You can also lodge your complaint by filling this Form or online through Complaint Managent System (CMS) Portal or through Address And Area of Operation of RBI Ombudsman .

Address

Kookmin Bank in India("KB"),
Unit No.2B/2, 2nd Floor, Two Horizon Centre,
Golf Course Road, DLF Phase 5, Sector 43, Gurugram,
Haryana-122002, India

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