Emirates NBD Bank India Customer Care No. 022-6153 2393

Updated on Wednesday, 22 October 2025 - 10:57am

Organization:

emiratesnbd.co.in

All India Number(s):

022-6153 2393 (For Customer Support, 24*7)

Website:

Official Website

iOS App:

ENBD X

Android App:

ENBD X

IVRS Menu : 022-6153 2393

Press 1: If you a Emirates NBD customer and calling for activation of your card
Press 2: If your card is lost/stolen or captured in the ATM or you forgotten you card pin or to unblock your card that was blocked from the ATM
Press 3: If you are a smart Emirates NBD customer
Press 4: If you are not Emirates NBD customer

Email

indiahelpdesk [at] emiratesnbd [dot] com (For Helpdesk Support)

Branches Contact Details

Office Timing :- Mon-Sat, 10am-4pm (Execpt, 2^nd and 4^th Sat)
(Bank will remain closed on 2^nd and 4^th Sat every month)

Sr. No.	Office	Contact No.	IFSC Codes	Address (Emirates NBD Bank P.J.S.C)
1	Mumbai	022-61532300	EBIL0000001 Swift Code: EBILINBM	Ground Floor and First Floor, 5 North Avenue, Maker Maxity, Bandra Kurla Complex, Bandra (East), Mumbai - 400051
2	Gurugram	0124-4112645	EBIL0000002	2^nd Floor, Block A, Building 8, DLF Cyber City, DLF Phase II, Gurugram, Haryana - 122002
3	Chennai	044-45268464	EBIL0000003	Ground Floor, Prestige Zackria Metropolitan, Block-1, Anna Salai, Chennai, Tamil Nadu - 600002

Grievance Redressal

Level 1:

For any query/complaint, you can call 022-61532393 or email at indiahelpdesk [at] emiratesnbd [dot] com

Level 2:

If you are not satisfied, then you can contact to the Nodal Officer :-
Designation: Chief Operating Officer
Name: Mr. Vivekkumar Vazirani
Email: vivekkumarv [at] emiratesnbd [dot] com

Level 3:

If you are still not satisfied, then you can contact to the Integrated Ombudsman
Toll Free No.: 14448
Address: Centralized Receipt and Processing Centre,
Reserve Bank of India, 4^th Floor,
Sector 17, Chandigarh 160017
You can also lodge your complaint online through RBI Complaint Management System (CMS)