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Email
- customerservices [at] barclays [dot] com (For Contact Support)
Important Link
Block Your Card or Report an Unauthorized Transaction
To Report an Unauthorized Transactions the process is given below:
Report Unauthorized Transactions
- Call: 022-60007888 (24*7)
- Email: reporttransaction [at] barclays [dot] com
- You can also fill this Complaint Form .
The following information is required to report unauthorized transactions:
- To report Unauthorized Transactions on Internet Banking
- Your Account number
- Your Transaction date
- Your Transaction amount
- Type of transaction (e.g. NEFT/RTGS/IMPS etc.)
- To report Unauthorized Debit Card or ATM card transactions
- Your Debit card or ATM card number
- Type of transaction (e.g. online, at a store, local grocer, Cash withdrawal, etc.)
- Date of transaction
- Transaction amount
Grievance Redressal
- If you have any query/complaints/grievance regarding any services provided by bank, contact through following ways on:
Level 1:
Contact Through Email :
- For Personal Banking and loans: customerservices [at] barclays [dot] com
- For NRI Banking: nri [at] barclays [dot] com
- For Corporate Banking: commercial [dot] help [at] barclays [dot] com
Visiting to your nearest Branch Location:
Branches Contacts
| Sr No. |
Location |
Contact No. |
Timings |
Address
(Barclays Bank PLC) |
| 1 |
Branch (West - Mumbai) |
022-67196000 |
Mon-Sat, 10am-6pm |
Level 33 (3301 A), Altimus, Worli Estate, Pandurang Budhkar
Marg, Worli, Mumbai 400018 |
| 2 |
Branch (North - Delhi) |
011-46579000 |
Mon-Sat, 10am-6pm |
First Floor, Eros Corporate Tower, Nehru Place,
New Delhi 110019 |
| 3 |
Branch (South - Bangalore) |
080-27723768, 080-27723769 |
Mon-Sat, 10am-3pm |
First Floor, Paramanna Layout, B.H. Road, Nelamangala,
Bangalore 562123 |
Through Complaint Form
- You can also fill this Complaint Form .
- You will receive an acknowledgement within 5 working days and a response within 30 working days.
Level 2:
- If your query is not resolved, then you can also contact on the details mentioned below:
Head, Query Resolution & Service Governance Unit
Email: head [dot] qru [at] barclays [dot] com
- You will receive an acknowledgement within 5 working days .
Level 3:
- If you are still not satisfied with the resolution you receive, then you contact to the Officers at the details given below:
| Sr No. |
Designation |
Email |
Timings |
| 1 |
Principal Nodal Officer |
grievanceredressal [at] basrclays [dot] com |
MonFri, 10am-6pm |
| 2 |
Chief Operating Officer |
chief [dot] operatingofficer [at] barclays [dot] com , managing [dot] director [at] barclays [dot] com |
- |
- Your query will be resolved within 5 working days
Level 4:
Offices Contact Details
| Sr No. |
Location |
Contact No. |
Address
(Barclays Securities (India) Private Limited) |
| 1 |
Worli, Mumbai |
022-67196363 |
208, Ceejay House, Shivsagar Estate
Dr. Annie Besant Road
Worli, Mumbai 400018 India |
| 2 |
Goregaon, Mumbai |
022-61754000 |
10th Floor, Block B 6, Nirlon Knowledge Park,
Off Western Express Highway,
Goregaon East, Mumbai 400063India |
| 3 |
New Delhi |
Board line: 011-46579000
Fax: 011-46579279 |
1st floor, Eros Corporate Tower,
Nehru Place,New Delhi 110019, India |
Head Office
Barclays Bank PLC,
Level 32, Altimus, Worli Estate,
Pandurang Budhkar Marg, Worli, Mumbai 400018
Fax: 022-67196187
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