Email

• supportservice-ind [at] sberbank [dot] ru (For Contact Support)

Important Link

• Feedback Form

Grievance Redressal

Level 1

• For any query/complaint, you can contact at 011-40048888 or mail at supportservice-ind [at] sberbank [dot] ru , you can also fill this Complaint Form .
• Or you can visit to your nearest Branch Location at the details mentioned below:
  

  Sr No.	Branch	Contact No.	Timings	Adderss
  1	New Delhi	011-40048888	Mon-Fri, 10am-4pm, Sat, 10am-1pm	Upper Ground floor & 4th floor, Birla Tower, 25, Barakhamba Road, New Delhi, Delhi - 110001, India
  2	Mumbai	022-46179150	Mon-Fri, 10am-4pm, Sat, 10am-1pm	8th floor, 5th North Avenue, Maker Maxity, Bandra Kurla Complex Road, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra - 400051, India

• Your query will be resolved within 10 working days.

Level 2

• If your query is not resolved, then you can also contact to the Officer at the details mentioned below:
  

  Sr No.	Designation	Email
  1	Nodal Officer	nodalofficer [at] sberbank [dot] ru
  2	CEO	management-ind [at] sberbank [dot] ru

• Your query will be resolved within 10 working days.

Level 3

• If your query is still not reoslved within 30 days, then you can also lodge your complaint online through Address And Area of Operation of RBI Ombudsman or through Complaint Management System (CMS) Portal .

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