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West Bengal State Co-Operative Bank (WBSTCB) Customer Care No.

Updated on Thursday, 22 October 2026 - 5:18pm
Organization: 
Toll free Number(s): 
  • 1800 309 5790 (For Customer Care Helpline)
All India Number(s): 
  • 033-2225 2225 (For Contact Support)
  • 033-221 00000 (Alternate Contact Support)
Website: 
Official Website
Android App: 
WBSCB MOBILE BANKING

Important Link

Important Emails

Sr.No. Service Email
1 For Mobile Banking mobile [dot] banking [at] wbstcb [dot] bank [dot] in
2 For ATM/ Debit Card cardpayment [at] wbstcb [dot] bank [dot] in
3 Demat Services demat [at] wbstcb [dot] com ,
For Complaint: dematcomplaint [at] wbstcb [dot] com
4 For AePS aeps [at] wbstcb [dot] bank [dot] in

Branch Locator

Sr No. Branch Contact No. Email IFSC CODE Address
Coochbehar
1 Alipurduar Branch 03564-255242, 9073680912 bm [dot] alipurduar [at] wbstcb [dot] bank [dot] in WBSC0000040 Alipurduar, Dist.- Jalpaiguri, Pin- 736121
2 Coochbehar Branch 03582-222717, 9434206832 bm [dot] coochbehar [at] wbstcb [dot] bank [dot] in WBSC0000038 Biswasingha Road, P.O. & Dist.- Coochbehar, Pin- 736101
3 Dinhata Branch 03281-255073, 9073680913 bm [dot] dinhata [at] wbstcb [dot] bank [dot] in WBSC0000041 P.O.- Dinhata, Dist.- Coochbehar, Pin- 736135
4 Falakata Branch 03563-260273, 9073680608 bm [dot] falakata [at] wbstcb [dot] bank [dot] in WBSC0000042 Falakata, Dist.- Jalpaiguri, Pin- 735211
5 Mathabhanga Branch 03583-255258, 9073680612 bm [dot] mathabhanga [at] wbstcb [dot] bank [dot] in WBSC0000039 Mathabhanga, Dist.- Coochbehar, Pin- 736146
6 Toofanganj Branch 03582-244300, 9073680623 bm [dot] toofangunj [at] wbstcb [dot] bank [dot] in WBSC0000043 P.O.- Toofanganj, Dist.- Coochbehar, Pin- 736159
South 24 Pargana
7 Amtala Branch 033-24709342, 9830706709 bm [dot] amtala [at] wbstcb [dot] bank [dot] in WBSC0000020 Near Amtala Bus Stand, P.O.- Amtala, Dist.- South 24 Pgs., Pin- 743398
8 Baruipur Branch 033-24338646, 9073680616 bm [dot] baruipur [at] wbstcb [dot] bank [dot] in WBSC0000024 Near Baruipur Railway Station, Dist.- South 24 Pgs., Pin- 700144
9 Bhangore Branch 03218-270535, 9073680609 bm [dot] bhangore [at] wbstcb [dot] bank [dot] in WBSC0000023 Bhangore, Near Ghatakpukur Bus Stop, South 24 Pgs., Pin- 743502
10 Bijoygunj Branch 03174-277158, 9547234986 bm [dot] bijoyganj [at] wbstcb [dot] bank [dot] in WBSC0000025 Bijoygunj Bazar, Mandir Bazar, South 24 Pgs., Pin- 743342
11 Canning Branch 03218-255239, 6292243054 bm [dot] canning [at] wbstcb [dot] bank [dot] in WBSC0000017 Vill.- Canning Petrol Pump, P.O.+P.S.- Canning, Dist.- South 24 Parganas, Pin- 743329
12 Diamond Harbour Branch 03174-255684, 7890967258 bm [dot] diamondharbour [at] wbstcb [dot] bank [dot] in WBSC0000016 Near Diamond Harbour Municipality, P.O.- Diamond Harbour, South 24 Pgs., Pin- 743331
13 Kakdwip Branch 03210-255043, 9073728550 bm [dot] kakdwip [at] wbstcb [dot] bank [dot] in WBSC0000018 Kakdwip Bazar, Near Kakdwip Police Station, South 24 Pgs., Pin- 743347
14 Kashinagar Branch 03174-274221, 9432851690 bm [dot] kashinagar [at] wbstcb [dot] bank [dot] in WBSC0000019 Near Kashinagar Bazar, P.O.- Kashinagar, South 24 Pgs., Pin- 743349
15 Patharpratima Branch 03210-267324, 9073681043 bm [dot] patharpratima [at] wbstcb [dot] bank [dot] in WBSC0000022 Patharpratima Bazar, South 24 Pgs., Pin- 743371
16 Sagar Branch 03210-242533, 9073680618 bm [dot] sagar [at] wbstcb [dot] bank [dot] in WBSC0000021 Rudranagar, Sagar, South 24 Pgs., Pin- 743373
Central Region
17 Behala Branch 033-23761373, 9073680711 bm [dot] behala [at] wbstcb [dot] bank [dot] in WBSC0000004 15 S. N. Roy Road, Kolkata- 700038
18 Beliaghata Branch 033-23205108, 9088473617 bm [dot] beliaghata [at] wbstcb [dot] bank [dot] in WBSC0000005 P/52 C.I.T. Scheme, VIM, Kolkata- 700010
19 Bhowanipore Branch 033-24551199, 9073680712 bm [dot] bhowanipore [at] wbstcb [dot] bank [dot] in WBSC0000002 28A S. P. Mukherjee Road, Bhowanipore, Kolkata- 700025
20 Chetla Branch 033-24797747, 9883465250 bm [dot] chetla [at] wbstcb [dot] bank [dot] in WBSC0000011 Auditorium Block, CIT Market, Kolkata- 700027
21 Entally Branch 033-22447442, 9073680918 bm [dot] entally [at] wbstcb [dot] bank [dot] in WBSC0000007 27/1/C C.I.T. Scheme, LV, Kolkata- 700014
22 Gariahat Branch 033-24643203, 7003778330 bm [dot] gariahat [at] wbstcb [dot] bank [dot] in WBSC0000008 2/2A Nandy Street, Kolkata- 700029
23 Golpark Branch 033-24405654, 9073680843 bm [dot] golpark [at] wbstcb [dot] bank [dot] in WBSC0000009 28/3A Gariahat Road, Kolkata- 700029
24 Hatibagan Branch 033-25553428, 9073680714 bm [dot] hatibagan [at] wbstcb [dot] bank [dot] in WBSC0000006 15/2B Balaram Ghosh Street, Kolkata- 700004
25 Kolkata Main Branch 033-22437816, 8617493097 manager [dot] kmb [at] wbstcb [dot] bank [dot] in WBSC0000001 24A Waterloo Street, Kolkata- 700069
26 New Alipore Branch 033-23966156, 9073680716 bm [dot] newalipore [at] wbstcb [dot] bank [dot] in WBSC0000010 23/A, New Alipore, Block C, Kolkata - 700053
27 Poura Bhavan Branch 033-23213724, 9073680838 bm [dot] pourabhavan [at] wbstcb [dot] bank [dot] in WBSC0000015 415A 1st Floor, FD Block, Sec III, Salt Lake City, Kolkata- 700106
28 Salt Lake Branch 033-23370438, 9073680580 bm [dot] saltlake [at] wbstcb [dot] bank [dot] in WBSC0000014 EC Block, Salt Lake City, Kolkata - 700064
29 Shyambazar Branch 033-25556588, 9073680835 bm [dot] shyambazar [at] wbstcb [dot] bank [dot] in WBSC0000003 15/2B Balaram Ghosh Street, Kolkata- 700004
30 Siliguri Day Branch 03532-432257, 6292240215 bm [dot] siliguri [at] wbstcb [dot] bank [dot] in WBSC0000012 1st Floor, Hill Cart Road, Sarkar Mansion, Siliguri, Dist.- Darjeeling
31 Siliguri Evening Branch 03532-432257, 9073680695 bm [dot] siliguri [dot] eve [at] wbstcb [dot] bank [dot] in WBSC0000013 1st Floor, Hill Cart Road, Sarkar Mansion, Siliguri, Dist.- Darjeeling
North 24 Pargana
32 Amdanga Branch 03216-260118, 6292240216 bm [dot] amdanga [at] wbstcb [dot] bank [dot] in WBSC0000032 Arkhali, Amdanga Panchayat BDO Building, North 24 Pgs., Pin- 743221
33 Baduria Branch 03217-238538, 9932658022 bm [dot] baduria [at] wbstcb [dot] bank [dot] in WBSC0000029 Baduria Bazar, Vill + P.O.- Baduria, North 24 Pgs., Pin- 743401
34 Barasat Branch 033-26528202, 9073680907 bm [dot] barasat [at] wbstcb [dot] bank [dot] in WBSC0000026 1st Floor, R.B.C. Road, Near Barasat Court, North 24 Pgs., Pin- 700124
35 Barrackpore Branch 033-25931651, 9804774826 bm [dot] barrackpore [at] wbstcb [dot] bank [dot] in WBSC0000028 Ashadwip Municipal Complex, Barrackpore Chiria More, North 24 Pgs., Pin- 700120
36 Basirhat Branch 03217-265233, 9073680890 bm [dot] basirhat [at] wbstcb [dot] bank [dot] in WBSC0000036 Near Basirhat Court, North 24 Pgs., Pin- 743414
37 Bongaon Branch 03215-255069, 8017394838 bm [dot] bongaon [at] wbstcb [dot] bank [dot] in WBSC0000027 Opp. Bongaon High School, P.O.- Bongaon, North 24 Pgs., Pin- 743235
38 Chandpara Branch 03215-250044, 9073680895 bm [dot] chandpara [at] wbstcb [dot] bank [dot] in WBSC0000033 Near Chandpara Bus Stop, P.O.- Chandpara, North 24 Pgs., Pin- 743245
39 Dum Dum Branch 033-25135758, 9073680575 bm [dot] dumdum [at] wbstcb [dot] bank [dot] in WBSC0000037 60 Purba Sinthee Road, Dum Dum, Kolkata - 700030 (Kadamtala Market)
40 Habra Branch 03216-237024, 9073680849 bm [dot] habra [at] wbstcb [dot] bank [dot] in WBSC0000031 Kali Market, Station Road, P.O.- Habra, North 24 Pgs., Pin- 743263
41 Helencha Branch 03215-264771, 9073681012 bm [dot] helencha [at] wbstcb [dot] bank [dot] in WBSC0000035 P.O.- Helencha, P.S.- Bagdah, North 24 Pgs., Pin- 743270
42 Kanchrapara Branch 033-2582674, 9073680779 bm [dot] kanchrapara [at] wbstcb [dot] bank [dot] in WBSC0000030 Lichubagan, Kanchrapara, North 24 Pgs., Pin- 743145
43 Panshila Branch 033-25689191, 8420123691 bm [dot] panshila [at] wbstcb [dot] bank [dot] in WBSC0000034 Panihati Municipality Market Complex, R. N. Avenue, P.O.- Khardah, North 24 Pgs., Pin- 700112

Grievance Redressal 

Level 1:

  • For any query/complaint you can contact the customer support team.
  • You can also visit your nearest branch locator .

Level 2:

  • If your query isn't resolved, then you can contact the Regional Managers details are given below:
    Sr No. Regional Office Contact No. Email Address
    1 North 24 Parganas 033-25523232, 033- 25624673 rm [dot] north [at] wbstcb [dot] com 36, Rishi Bankim Sarani, Near Barasat Court, Barasat, North 24 Pgs, Pin- 700124
    2 South 24 Parganas 03174-255218 rm [dot] south [at] wbstcb [dot] com Near Diamond Harbour Municipality, P.O- Diamond Harbour, South 24 Pgs, Pin- 743331
    3 Cooch Behar 03582-222481 rm [dot] coochbehar [at] wbstcb [dot] com Biswa Singha Road, P.O+Dist.- Cooch Behar, Pin- 736101

Level 3:

  • If your query isn't resolved, then you can contact the Deputy General Manager (FP, IC &C) details are given below:
    Sr No. Name Designation Contact/Extn No. Email Address
    Contact No.: 033-22100000, 033-22252225, 6290829907, 6290829908, 6290829909, 6290829910 (Same For All)
    Banking
    1 Shri Aveek Bhattacharya Managing Director 103 md [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 3rd Floor, Kolkata- 700069
    2 Anjan Chattopadhyay General Manager Banking & Accounts- 115 anjan [dot] chattopadhyay [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 4th Floor, Kolkata- 700069
    3 Rajatkanti Das Assistant General Manager Accounts- 117 rajatkanti [dot] das [at] wbstcb [dot] bank [dot] in
    agm [dot] accounts [at] wbstcb [dot] bank [dot] in    		 24A Waterloo Street, 4th Floor, Kolkata- 700069
    4 Sadhan Das Assistant General Manager OTM- 117 sadhankumardas [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 4th Floor, Kolkata- 700069
    5 Amitava Datta Assistant General Manager Reconciliation & ORR- 111 amitabha [dot] dutta [at] wbstcb [dot] bank [dot] in
    agm [dot] orr [at] wbstcb [dot] bank [dot] in    		 24A Waterloo Street, 4th Floor, Kolkata- 700069
    6 Dr. Arindam Datta Deputy General Manager Treasury- 116 arindam [dot] datta [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 2nd Floor, Kolkata- 700069
    7 Soumen Dutta Assistant General Manager Treasury- 116 soumen [dot] dutta [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 2nd Floor, Kolkata- 700069
    Fraud Prevention And Internal Checks & Control
    8 Partha Mitra Deputy General Manager FP, IC & C- 113 partha [dot] mitra [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 2nd Floor, Kolkata- 700069
    9 Tamojit Sil Assistant General Manager IC & C- 112 agm [dot] icc [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 2nd Floor, Kolkata- 700069
    10 Monodeep Banerjee Staff Officer FP, IC & C- 112 fpicc [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 2nd Floor, Kolkata- 700069
    11 Partha Kumar Das Assistant General Manager Recovery- 132 parthakumardas [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 2nd Floor, Kolkata- 700069
    12 Debajyoti Ghosh Staff Officer Recovery- 132 debajyoti [dot] ghosh [at] wbstcb [dot] bank [dot] in 24A Waterloo Street, 2nd Floor, Kolkata- 700069

Level 4:

Central Cooperative Banks Contact Details

NEFT/RTGS Customer Facilitation Centres

Contact No.: 033-40042721
Email: infoneft [at] wbstcb [dot] bank [dot] in

Download Forms

Head Office

West Bengal State Co-Operative Bank (WBSTCB)
24A, Waterloo Street,
Kolkata- 700069

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