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West Bengal State Co-Operative Bank (WBSTCB) Contact No.

Updated on Tuesday, 7 October 2025 - 5:01pm
Organization: 
All India Number(s): 
  • 033-2248 8491 (For Contact Support)
Website: 
Official Website

Important Link

Important Emails

Sr.No. Service Email
1 For Mobile Banking mobile [dot] banking [at] wbstcb [dot] com
2 For ATM/ Debit Card cardpayment [at] wbstcb [dot] com
3 For NEFT/ RTGS infoneft [at] wbstcb [dot] com
4 Demat Services demat [at] wbstcb [dot] com ,
For Complaint: dematcomplaint [at] wbstcb [dot] com

Regional Offices Contact Details

Sr.No. Regional Office Contact No. Email Address
1 North 24 Parganas 033-25523232,
033-25624673		 rm [dot] north [at] wbstcb [dot] com 36, Rishi Bankim Sarani, Near Barasat Court, Barasat, North 24 Pgs, Pin- 700124
2 South 24 Parganas 03174-255218 rm [dot] south [at] wbstcb [dot] com Near Diamond Harbour Municipality, P.O- Diamond Harbour, South 24 Pgs, Pin- 743331
3 Cooch Behar 03582-222481 rm [dot] coochbehar [at] wbstcb [dot] com Biswa Singha Road, P.O+Dist.- Cooch Behar, Pin- 736101

Branch Locator

Sr.No. Branch Name Contact No. Mobile No. Email IFS Code Address
Coochbehar
1 Alipurduar Branch 03564-255242 9073681051 bm [dot] alipurduar [at] wbstcb [dot] com WBSC0000040 Puran Bazar, Alipurduar Choupathi, P.O+Dist.- Alipurduar, Pin- 736121
2 Cooch Behar Branch 03582-222717 9434206832 bm [dot] coochbehar [at] wbstcb [dot] com WBSC0000038 Biswa Singha Road, P.O+Dist.- Cooch Behar, Pin- 736101
3 Dinhata Branch 03281-255073 9073680913 bm [dot] dinhata [at] wbstcb [dot] com WBSC0000041 Main Road, P.O- Dinhata, Cooch Behar, Pin- 736135
4 Falakata Branch 03563-260273 9073680894 bm [dot] falakata [at] wbstcb [dot] com WBSC0000042 Old Choupathi, Sitalabari, P.O+P.S- Falakata, Alipurduar, Pin- 735211
5 Mathabhanga Branch 03583-255258 9163014614 bm [dot] mathabhanga [at] wbstcb [dot] com WBSC0000039 Imigration Road, Mathabhanga, Cooch Behar, Pin- 736146
6 Toofangunj Branch 03582-244300 7076535568 bm [dot] toofangunj [at] wbstcb [dot] com WBSC0000043 Sarat Sudha Bhawan, Ward No.- 4, P.O- Toofanganj, Cooch Behar, Pin- 736159
South 24 Pargana
7 Amtala Branch 033-24709342 9679074362 bm [dot] amtala [at] wbstcb [dot] com WBSC0000020 Baruipur Road, Pallisree, P.O- Kanyanagar, P.S- Bishnupur, South 24 Pgs, Pin- 743503
8 Baruipur Branch 033-24338646 9564492004 bm [dot] baruipur [at] wbstcb [dot] com WBSC0000024 Shyamsundar Complex, Kalitala, Baruipur Station Road, P.O- Baruipur, South 24 Pgs, Pin- 700144
9 Bhangore Branch 03218-270535, 8420123691 bm [dot] bhangore [at] wbstcb [dot] com WBSC0000023 Vill- B. Gobindapur, P.O- Gobindapur, P.S- Bhangore, South 24 Pgs, Pin- 743502
10 Bijoygunj Branch 03174-277158 9073680719 bm [dot] bijoyganj [at] wbstcb [dot] com WBSC0000025 Vill- Lakshmikantapur, P.O- Ghateswar, P.S- Mandir Bazar, South 24 Pgs, Pin- 743336
11 Canning Branch 03218-255239 9073680847 bm [dot] canning [at] wbstcb [dot] com WBSC0000017 Near Canning Petrol Pump P.O+ P.S- Canning Town, South 24 Pgs, Pin- 743329
12 Diamond Harbour Branch 03174-255684 7890967258 bm [dot] diamondharbour [at] wbstcb [dot] com WBSC0000016 Near Diamond Harbour Municipality, P.O- Diamond Harbour, South 24 Pgs, Pin- 743331
13 Kakdwip Branch 03210-255043 9547234986 bm [dot] kakdwip [at] wbstcb [dot] com WBSC0000018 Nayapara, Ganeshpur, Near Pratapaditya Nagar Gram Panchayat, P.O+P.S- Kakdwip, South 24 Pgs, Pin- 743347
14 Kashinagar Branch 03174-274221 9432851690 bm [dot] kashinagar [at] wbstcb [dot] com WBSC0000019 Kashinagar, Vill+P.O- Kashinagar, P.S- Raidighi, South 24 Pgs, Pin- 743349
15 Pathar Pratima Branch 03210-267324 6292245110, 9800828142 bm [dot] patharpratima [at] wbstcb [dot] com WBSC0000022 Vill- Dakshin Shibganj, P.O+P.S- Pathar Pratima, South 24 Pgs, Pin- 743371
16 Sagar Branch 03210-242533 9038785360 bm [dot] sagar [at] wbstcb [dot] com WBSC0000021 Vill+P.O- Rudranagar, Sagar, South 24 Pgs, Pin- 743373
Central Region
17 Behala Branch 033-23761373 9038638020 bm [dot] behala [at] wbstcb [dot] com WBSC0000004 15A S. N. Roy Road, Kolkata- 700038
18 Beliaghata Branch 033-23205108 9874023511 bm [dot] beliaghata [at] wbstcb [dot] com WBSC0000005 P-52 C.I.T. Scheme- VI (M), Kolkata- 700054
19 Bhowanipore Branch 033-40721199 7890197252 bm [dot] bhowanipore [at] wbstcb [dot] com WBSC0000002 28A, S. P. Mukherjee Road, Bhowanipore, Kolkata- 700025
20 Chetla Branch 033-24797747 9330363486 bm [dot] chetla [at] wbstcb [dot] com WBSC0000011 Auditorium Block, CIT Market, Kolkata- 700037
21 Entally Branch 033-22447442 9073680685 bm [dot] entally [at] wbstcb [dot] com WBSC0000007 27/1C, C.I.T. Road, Scheme-LV, Kolkata- 700014
22 Gariahat Branch 033-24643203 9073680578 bm [dot] gariahat [at] wbstcb [dot] com WBSC0000008 2/2A Nandy Street, Kolkata- 700029
23 Golpark Branch 033-24405654 9073680843 bm [dot] golpark [at] wbstcb [dot] com WBSC0000009 28/3A Gariahat Road, Kolkata- 700029
24 Hatibagan Branch 033-25553428 9073680714 bm [dot] hatibagan [at] wbstcb [dot] com WBSC0000006 62 Aurobindo Sarani, Kolkata- 700005
25 Kolkata Main Branch 033-22437816 8617493097 manager [dot] kmb [at] wbstcb [dot] com WBSC0000001 24A, Waterloo Street, Kolkata- 700069
26 New Alipore Branch 033-23966156 9073680716 bm [dot] newalipore [at] wbstcb [dot] com WBSC0000010 Premises No.- 63, Bankim Mukherjee Sarani, P.O- New Alipore, P.S- New Alipore, Kolkata- 700053
27 Poura Bhavan Branch 033-23213724 9073680838 bm [dot] pourabhavan [at] wbstcb [dot] com WBSC0000015 415A, 1st Floor, FD Block, Sec- III, Poura Bhawan, Salt Lake City, Kolkata- 700106
28 Salt Lake Branch 033-23370438 9073680580 bm [dot] saltlake [at] wbstcb [dot] com WBSC0000014 EC-156, Sector- I, Salt Lake, Kolkata- 700064
29 Shyambazar Branch 033-25556588 9073681009 bm [dot] shyambazar [at] wbstcb [dot] com WBSC0000003 15/2B, Balaram Ghosh Street, Kolkata- 700004
30 Siliguri Day Branch 03532-432257 9073680688 bm [dot] siliguri [at] wbstcb [dot] com WBSC0000012 1st Floor, Hill Cart Road, Sarkar Mansion, Siliguri, Dist.- Darjeeling, Pin- 734001
31 Siliguri Evening Branch 03532-432257 6292240215 bm [dot] siliguri [dot] eve [at] wbstcb [dot] com WBSC0000013 1st Floor, Hill Cart Road, Sarkar Mansion, Siliguri, Dist.- Darjeeling, Pin- 734001
North 24 Pargana
32 Amdanga Branch 03216-260118 6292240216 bm [dot] amdanga [at] wbstcb [dot] com WBSC0000032 Vill- Rafipur, P.O- Arkhali, Amdanga Panchayat BDO Building, North 24 Pgs, Pin- 743221
33 Baduria Branch 03217-238538 9874740444 bm [dot] baduria [at] wbstcb [dot] com WBSC0000029 Baduria Bazar, Vill+P.O- Baduria, North 24 Pgs, Pin- 743401
34 Barasat Branch 033-26528202 9073680890 bm [dot] barasat [at] wbstcb [dot] com WBSC0000026 1st Floor, R.B.C Road, Near Barasat Court, North 24 Pgs, Pin- 700124
35 Barrackpore Branch 033-25931651 9804774826 bm [dot] barrackpore [at] wbstcb [dot] com WBSC0000028 1 no. Pipe Road, Ashadeep Municipal Complex, Barrackpore Chiriamore, North 24 Pgs, Pin- 700120
36 Basirhat Branch 03217-265233 9088473617 bm [dot] basirhat [at] wbstcb [dot] com WBSC0000036 Near Basirhat Court, P.O- Basirhat, North 24 Pgs, Pin- 743411
37 Bongaon Branch 03215-255069 9432079473 bm [dot] bongaon [at] wbstcb [dot] com WBSC0000027 School Road, Opp. Bongaon High School, P.O- Bongaon, North 24 Pgs, Pin- 743235
38 Chandpara Branch 03215-250044 9073680835 bm [dot] chandpara [at] wbstcb [dot] com WBSC0000033 Near Chandpara Bazar, P.O- Chandpara, North 24 Pgs, Pin- 743245
39 Dum Dum Branch 033-25135758 9073680918 bm [dot] dumdum [at] wbstcb [dot] com WBSC0000037 60 Purba Sinthee Road, Kadamtala Bazar, Dum Dum, North 24 Pgs, Pin- 700030
40 Habra Branch 03216-237024 9073680849 bm [dot] habra [at] wbstcb [dot] com WBSC0000031 Ward No.- 3, 48/51 East Khamar Dhuba, Jassore Road, P.O+P.S- Habra, Pin- 743263
41 Helencha Branch 03215-264771 7797866437 bm [dot] helencha [at] wbstcb [dot] com WBSC0000035 P.O- Helencha, P.S- Bagdah, North 24 Pgs, Pin- 743270
42 Kanchrapara Branch 033-2582674 9073680690 bm [dot] kanchrapara [at] wbstcb [dot] com WBSC0000030 217, KGR Path, Lichubagan, Baisakhi Market Complex P.O- Kanchrapara, North 24 Pgs. Pin- 743145
43 Panshila Branch 033-25689191 8420421821 bm [dot] panshila [at] wbstcb [dot] com WBSC0000034 Panihati Municipality Market Complex, R. N. Avenue, P.O- Panshila, North 24 Pgs, Pin- 700112

Grievance Redressal

Level 1:

  • For any complaint you can contact the customer support or visit your nearest Branch Location.

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Regional Manager at the details given below:
    Sr.No. Office Name Contact No. Email Address
    1 North 24 Parganas Amrita Brahma 033-25523232, 033-25624673 rm [dot] north [at] wbstcb [dot] com 36, Rishi Bankim Sarani, Near Barasat Court, Barasat, North 24 Pgs, Pin- 700124
    2 South 24 Parganas Subhas Mandal 03174-255218 rm [dot] south [at] wbstcb [dot] com Near Diamond Harbour Municipality, P.O- Diamond Harbour, South 24 Pgs, Pin- 743331
    3 Cooch Behar Naleshwar Narzari 03582-222481 rm [dot] coochbehar [at] wbstcb [dot] com Biswa Singha Road, P.O+Dist.- Cooch Behar, Pin- 736101

Level 3:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue at the details given below:
    Sr.No. Name Designation Extn. No. Email Address
    Banking Department
    Contact No.: 033-22488491, 033-22488492,
    6290829907, 6290829908, 6290829909, 6290829910
    1 Shri Sujan Sarkar Managing Director 103 md [at] wbstcb [dot] com 24A Waterloo Street, 3rd Floor, Kolkata- 700069
    2 Anjan Chattopadhyay General Manager (Banking & Accounts) 115 anjan [dot] chattopadhyay [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
    3 Biraj Kumar Saha Assistant General Manager (Accounts) 117 biraj [dot] saha [at] wbstcb [dot] com
    agm [dot] accounts [at] wbstcb [dot] com    		 24A Waterloo Street, 4th Floor, Kolkata- 700069
    4 Sadhan Das Assistant General Manager (OTM) 117 sadhankumardas [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
    5 Amitava Datta Assistant General Manager (Reconciliation & ORR) 111 amitabha [dot] dutta [at] wbstcb [dot] com
    agm [dot] orr [at] wbstcb [dot] com    		 24A Waterloo Street, 4th Floor, Kolkata- 700069
    6 Dr.Arindam Datta Deputy General Manager (Treasury) 116 arindam [dot] datta [at] wbstcb [dot] com 24A Waterloo Street, 2nd Floor, Kolkata- 700069
    7 Soumen Dutta Assistant General Manager (Treasury) 116 soumen [dot] dutta [at] wbstcb [dot] com 24A Waterloo Street, 2nd Floor, Kolkata- 700069
    Fraud Prevention And Internal Checks & Control
    Contact No.: 033-22488491, 033-22488492,
    6290829907, 6290829908, 6290829909, 6290829910
    Address: 24A Waterloo Street, 2nd Floor, Kolkata- 700069
    8 Partha Mitra Deputy General Manager (FP, IC & C) 113 partha [dot] mitra [at] wbstcb [dot] com -
    9 Tamojit Sil Assistant General Manager (IC & C) 112 agm [dot] icc [at] wbstcb [dot] com -
    10 Monodeep Banerjee Staff Officer (FP, IC & C) 112 fpicc [at] wbstcb [dot] com -
    11 Partha Kumar Das Assistant General Manager (Recovery) 132 parthakumardas [at] wbstcb [dot] com -
    12 Debajyoti Ghosh Staff Officer (Recovery) 132 debajyoti [dot] ghosh [at] wbstcb [dot] com -

Level 4:

NEFT/RTGS Customer Facilitation Centres

Department Contact Details

Sr.No. Name Designation Contact/Extn No. Email Address
Top Management
1 Shri Aveek Bhattacharya Special Officer - specialofficer [at] wbstcb [dot] com Additional Registrar of Cooperative Societies ( H.Q.) Cooperation Directorate, Govt. of West Bengal New Secretariat Buildings, 1, Kiron Shankar Roy Road, Kolkata -700001.
2 Shri Sujan Sarkar Managing Director 033-22488491, 033-22488492, 033-22488692, 6290829907, 6290829908, 6290829909, 6290829910
Fax: 033-22488488, 033-22481728		 md [at] wbstcb [dot] com 24A, Waterloo Street, 3rd Floor, Kolkata - 700069.
Institutional Development Department
Contact No.: 033-22488491, 033-22488492, 033-22488692,
6290829907, 6290829908, 6290829909, 6290829910
3 Ishita Sarkar Deputy General Manager (IDD) & General Manager (IDD)-in-charge Ext: 102 dgm [dot] idd [at] wbstcb [dot] com , farmcredit [at] wbstcb [dot] com 24A Waterloo Street, 3rd Floor, Kolkata- 700069
4 Kalyan Kumar Kar Assistant General Manager (IDD) Ext: 145 farmcredit [at] wbstcb [dot] com , kalyankumarkar [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
5 Sumanta Kumar Khan Staff Officer (IDD) Ext: 121 sumantakumarkhan [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
6 Sukla Talukdar Staff Officer (SHG) Ext: 129 shgcell [dot] central [at] wbstcb [dot] com 24A Waterloo Street, 1st Floor, Kolkata- 700069
Credit Department
Contact No.: 033-22488491, 033-22488492, 033-22488692,
6290829907, 6290829908, 6290829909, 6290829910
7 Shri Sujan Sarkar Managing Director Ext: 103 md [at] wbstcb [dot] com 24A Waterloo Street, 3rd Floor, Kolkata- 700069
8 Samit Neogi General Manager (Credit) Ext: 110 samit [dot] neogi [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
9 Kalyan Kumar Kar Assistant General Manager(IDD) Ext: 145 kalyankumarkar [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
10 Jani Saha Staff Officer (Non-Farm Credit) Ext: 145 jani [dot] saha [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
Banking Department
Contact No.: 033-22488491, 033-22488492, 033-22488692,
6290829907, 6290829908, 6290829909, 6290829910
11 Shri Sujan Sarkar Managing Director Ext: 103 md [at] wbstcb [dot] com 24A Waterloo Street, 3rd Floor, Kolkata- 700069
12 Anjan Chattopadhyay General Manager (Banking & Accounts) Ext: 115 anjan [dot] chattopadhyay [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
13 Biraj Kumar Saha Assistant General Manager (Accounts) Ext: 117 biraj [dot] saha [at] wbstcb [dot] com , agm [dot] accounts [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
14 Sadhan Das Assistant General Manager (OTM) Ext: 117 sadhankumardas [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
15 Amitava Datta Assistant General Manager (Reconciliation & ORR) Ext: 111 amitabha [dot] dutta [at] wbstcb [dot] com , agm [dot] orr [at] wbstcb [dot] com 24A Waterloo Street, 4th Floor, Kolkata- 700069
16 Dr.Arindam Datta Deputy General Manager (Treasury) Ext: 116 arindam [dot] datta [at] wbstcb [dot] com 24A Waterloo Street, 2nd Floor, Kolkata- 700069
17 Soumen Dutta Assistant General Manager (Treasury) Ext: 116 soumen [dot] dutta [at] wbstcb [dot] com 24A Waterloo Street, 2nd Floor, Kolkata- 700069
Fraud Prevention And Internal Checks & Control
Contact No.: 033-22488491, 033-22488492, 033-22488692,
6290829907, 6290829908, 6290829909, 6290829910
18 Partha Mitra Deputy General Manager (FP, IC & C) Ext: 113 partha [dot] mitra [at] wbstcb [dot] com 24A Waterloo Street, 2nd Floor, Kolkata- 700069
19 Tamojit Sil Assistant General Manager (IC & C) Ext: 112 agm [dot] icc [at] wbstcb [dot] com 24A Waterloo Street, 2nd Floor, Kolkata- 700069
20 Monodeep Banerjee Staff Officer (FP, IC & C) Ext: 112 fpicc [at] wbstcb [dot] com 24A Waterloo Street, 2nd Floor, Kolkata- 700069
21 Partha Kumar Das Assistant General Manager (Recovery) Ext: 132 parthakumardas [at] wbstcb [dot] com 24A Waterloo Street, 2nd Floor, Kolkata- 700069
22 Debajyoti Ghosh Staff Officer (Recovery) Ext: 132 debajyoti [dot] ghosh [at] wbstcb [dot] com 24A Waterloo Street, 2nd Floor, Kolkata- 700069

Central Cooperative Banks

Training Centers Contact Details

Sr.No. Training Center Contact No. Email Address
1 The Academy for Co-operative Management, Research & Training, Kolkata (ACMART) 033-23213721, 033-23580242,
Fax: 033-23213725		 acmart [at] wbstcb [dot] com 415A, FD Block, Sector- III, Salt Lake, Bidhannagar, Kolkata- 700106
2 The ACMART farmers Training and Rural Development Center, Cooch Behar (AFTRDC) 03582-226351,
Fax: 03582-223010		 aftrdc [at] wbstcb [dot] com Biswa Singha Road, P.O+Dist.- Cooch Behar, Pin- 736101

Form Center

Offices Address

Sr.No. Office Contact No. Address
1 Head Office 033-22488491, 033-22488492, 033-22488692,
033-22480874, 033-22488488, 033-22481728		 24A, Waterloo Street, Kolkata- 700069
2 Kolkata Main Branch 033-22437816 24A, Waterloo Street, Kolkata- 700069