For any query/complaint you can call at 18002036898 or mail at Customercare [at] hindujahousingfinance [dot] com .
You will receive a response within 15 days depending on the type of your complaint.
Level 2:
If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Grievance Redressal Officer at the details given below:
Contact No.: 044-42947100
Email: grievance [at] hindujahousingfinance [dot] com
Address: No. 167-169, 2nd Floor, Anna Salai,
Saidapet, Chennai - 600015.
Level 3:
If your query is still not resolved within 30 days or you are not satisfied with the resolution given at above levels then you can contact to National Housing Bank (NHB) at the address given below:
Address: Complaint Redressal Cell,
National Housing Bank, Department of Supervision,
4th Floor, Core 5A, India Habitat Centre,
Lodhi Road, New Delhi - 110003
Office Addresses
Sr No.
Office
Address
(Hinduja Housing Finance Ltd.)
1
Head Office
No. 167-169, 2nd Floor, Anna Salai, Saidapet, Chennai - 600015
2
Registered Office
No. 27A, Developed Industrial Estate, Guindy, Chennai - 600032