TP Central Odisha Distribution (TPCODL) Contact No.

Toll free Number(s): 
  • 1912 (For Complaint)
  • 1800 2027 (For Contact Support, 24x7)
  • 1800 345 7122 (Alternate Contact Support, 24x7)
All India Number(s): 
  • 80930 09990 (For WhatsApp Support For New Connection)

IVRS Menu: 1800 2027 / 1800 345 7122

Select your preferred language

  • Press 1: For no power supply and voltage issue
  • Press 2: For fire, safety, and emergency
  • Press 3: For smart meter
  • Press 4: PM Surya Ghar: Muft Bijli Yojana
  • Press 5: For new connection
  • Press 9: To talk to a customer care executive

Email

  • customercare [at] tpcentralodisha [dot] com (For Customer Care)
  • newconnection [at] tpcentralodisha [dot] com (For New Connection)

Important Links

For Complaint

Level 1:

  • For any query/complaint you can call at 1912, 18002027 or email at customercare [at] tpcentralodisha [dot] com , grievance [at] tpcentralodisha [dot] com .
  • You can also contact the Customer Relationship Executives at the details given below:
    Sr.No. Division Office Officer-In-Charge Contact No. E-mail
    1 Bhubaneswar City Distribution Division-I (BCDD-I) Manaswini Panda 9124998723 manaswini [dot] panda [at] tpcentralodisha [dot] com
    2 Bhubaneswar City Distribution Division-II (BCDD-II) Sumitra Jena 9124998724 sumitra [dot] jena [at] tpcentralodisha [dot] com
    3 Bhubaneswar Electrical Division (BED) Sanjiv Shome 9124998725 sanjiv [dot] shome [at] tpcentralodisha [dot] com
    4 Nimapada Electrical Division, Nimapada (NED) Ritika Priyadarshini 9124998734 ritika [dot] priyadarshi [at] tpcentralodisha [dot] com
    5 Khordha Electrical Division, Khordha (KHD) Subha Chakraborty 9124998732 subha [dot] chakraborty [at] tpcentralodisha [dot] com
    6 Balugaon Electrical Division, Balugaon (BAED) Sandeep Sinha 9124998722 sandip [dot] sinha [at] tpcentralodisha [dot] com
    7 Nayagarh Electrical Division, Nayagarh (NYD) Saroj Kumar Sahu 9124998735 saroj [dot] sahu [at] tpcentralodisha [dot] com
    8 Puri Electrical Division, Puri (PED) Biswanath Pothal 9124998737 biswanath [dot] pothal [at] tpcentralodisha [dot] com
    9 City Distribution Division, Cuttack (CDD-I) Rashmi Prava Kar 9124998726 rashmi [dot] kar [at] tpcentralodisha [dot] com
    10 City Distribution Division, Cuttack (CDD-II) Santa Misra 9124998730 santa [dot] mishra [at] tpcentralodisha [dot] com
    11 Cuttack Electrical Division, Cuttack (CED) Chinmaya Kumar Sahoo 9124998728 chinmaya [dot] sahoo [at] tpcentralodisha [dot] com
    12 Athagarh Electrical Division, Athagarh (AED) Pabitra Chandra Moharana 9124998720 pabitra [dot] moharana [at] tpcentralodisha [dot] com
    13 Salepur Electrical Division, Salepur (SED) Ajay Kumar Sutar 9124998738 ajay [dot] sutar [at] tpcentralodisha [dot] com
    14 Dhenkanal Electrical Division, Dhenkanal (DED) Priyanka Priyadarsini Nayak 9124998745 priyanka [dot] nayak [at] tpcentralodisha [dot] com
    15 Talcher Electrical Division, Chainpal (TED) Priyadarshan Satpathy 9124998739 p [dot] satpathy [at] tpcentralodisha [dot] com
    16 Angul Electrical Division, Angul (ANED) Priyanka Swain 9124998721 priyanka [dot] swain [at] tpcentralodisha [dot] com
    17 Kendrapara Electrical Division, Kendrapara (KED-I) Sheik Rashik Mansooz 9124998731 sheik [dot] mansooz [at] tpcentralodisha [dot] com
    18 Kendrapara Electrical Division, Marshaghai (KED-II) Prashant Kumar 9124998733 prashant [dot] kumar [at] tpcentralodisha [dot] com
    19 Jagatsinghpur Electrical Division, Jagatsinghpur (JED) Balakrusna Mohanty 9124998727 balakrusna [dot] mohanty [at] tpcentralodisha [dot] com
    20 Paradeep Electrical Division, Paradeep (PDP) Pragati Sahoo 9124998736 pragati [dot] sahoo [at] tpcentralodisha [dot] com
    Consumer Group
    21 BBSR-1 Circle Sonu Singh 9124998740 sonu [dot] singh [at] tpcentralodisha [dot] com
    22 BBSR-2 Circle Mosadique Ahmed 9124998741 ahmed [dot] mosadique [at] tpcentralodisha [dot] com
    23 Cuttack Circle Prakash Mani Tripathi 9124998742 prakash [dot] tripathi [at] tpcentralodisha [dot] com
    24 Dhenkanal Circle Nalin Mishra 9124998744 nalin [dot] mishra [at] tpcentralodisha [dot] com
    25 Paradeep Circle J. B. Sambit 9124998743 jb [dot] sambit [at] tpcentralodisha [dot] com

Level 2:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Divisional Manager at the details given below:
    Sr.No. Division Office Name Contact No. Email
    1 Bhubaneswar City Distribution Division-I (BCDD-I) Sri Prakash Chandra Sahoo 9437011276 ee [dot] bcdd1 [at] tpcentralodisha [dot] com
    2 Bhubaneswar City Distribution Division-II (BCDD-II) Sri Subrat Sahoo 9437011277 ee [dot] bcdd2 [at] tpcentralodisha [dot] com
    3 Bhubaneswar Electrical Division (BED) Sri Sanjaya Kumar Sahoo 9437094246 ee [dot] bed [at] tpcentralodisha [dot] com
    4 Nimapada Electrical Division, Nimapada (NED) Sri Biswa Ranjan Behera 9437094249 ee [dot] ned [at] tpcentralodisha [dot] com
    5 Khordha Electrical Division, Khordha (KHD) Sri Chandrabhanu Mohanty 9438362932 ee [dot] khd [at] tpcentralodisha [dot] com
    6 Balugaon Electrical Division, Balugaon (BAED) Sri S.P. Baliarsingh 9437094259 ee [dot] baed [at] tpcentralodisha [dot] com
    7 Nayagarh Electrical Division, Nayagarh (NYD) Sri S.K. Mohapatra 9437094252 ee [dot] nyd [at] tpcentralodisha [dot] com
    8 Puri Electrical Division, Puri (PED) Sri S.R. Swain 9437011295 ee [dot] ped [at] tpcentralodisha [dot] com
    9 City Distribution Division, Cuttack (CDD-I) Sri Sanjay Mohanty 9437011302 ee [dot] cdd1 [at] tpcentralodisha [dot] com
    10 City Distribution Division, Cuttack (CDD-II) Sri Prabhat Ranjan Parida 9437555610 ee [dot] cdd2 [at] tpcentralodisha [dot] com
    11 Cuttack Electrical Division, Cuttack (CED) Sri Manoj Kumar Sahoo 9437011317 ee [dot] ced [at] tpcentralodisha [dot] com
    12 Athagarh Electrical Division, Athagarh (AED) Sri J.K. Patra 9437555771 ee [dot] aed [at] tpcentralodisha [dot] com
    13 Salepur Electrical Division, Salepur (SED) Sri N.K. Sahoo 9437011321 ee [dot] sed [at] tpcentralodisha [dot] com
    14 Dhenkanal Electrical Division, Dhenkanal (DED) Sri Benudhar Das 9437011296 ee [dot] ded [at] tpcentralodisha [dot] com
    15 Talcher Electrical Division, Chainpal (TED) Sri Saroj Kumar Sahoo 9437094262 ee [dot] ted [at] tpcentralodisha [dot] com
    16 Angul Electrical Division, Angul (ANED) Manas Kar 9437094263 ee [dot] aned [at] tpcentralodisha [dot] com
    17 Kendrapara Electrical Division, Kendrapara (KED-I) Sri P.K. Swain 9437011300 ee [dot] ked [at] tpcentralodisha [dot] com
    18 Kendrapara Electrical Division, Marshaghai (KED-II) Sri Basanta Dash 9437028036 ee [dot] med [at] tpcentralodisha [dot] com
    19 Jagatsinghpur Electrical Division, Jagatsinghpur (JED) Sri Ashok Jena 9437094269 ee [dot] jed [at] tpcentralodisha [dot] com
    20 Paradeep Electrical Division, Paradeep (PDP) Sri Hemanta Routray 9437202188 ee [dot] paed [at] tpcentralodisha [dot] com

Level 3:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue to the Circle Head at the details given below:
    Sr.No. Circle Office Name Contact No. E-mail
    1 Electrical Circle No-I, Bhubaneswar Sri Manoj Das 9437094260 se [dot] bbsr1 [at] tpcentralodisha [dot] com
    2 Electrical Circle No-II, Bhubaneswar Sri Pradeepta Kumar Dash 9437011279 se [dot] bbsr2 [at] tpcentralodisha [dot] com
    3 Electrical Circle, Cuttack Sri Amarjeet Pattanaik 9437113030 se [dot] ctc [at] tpcentralodisha [dot] com
    4 Electrical Circle, Dhenkanal Sri Kamal Lochan Baral 9437011297 se [dot] dkl [at] tpcentralodisha [dot] com
    5 Electrical Circle, Paradeep Sri Siba Prasad Swain 9437011295 se [dot] pdp [at] tpcentralodisha [dot] com

Level 4:

  • If your query is still not resolved or you are not satisfied with the resolution provided at Level 3 then you can escalate the issue to the Ombudsman at the details given below:
    Sr.No. Office Contact No. Address
    1 The President, Grievance Redressal Forum, Bhubaneswar (TPCODL) 0674-2562272 Qr. No.-VR-1, Power House Colony, Unit-8, Bhubaneswar, Dist. Khordha, PIN-751012
    2 The President, Grievance Redressal Forum, Cuttack (TPCODL) 0671-2950685 3R-1, CESCO Colony, At: Badambadi, Arundeo Nagar, Cuttack - 753012
    3 The President, Grievance Redressal Forum, Dhenkanal (TPCODL) 06762-227527 Kathagada Sahi, Near NH-55 Bypass Square, Dhenkanal - 759001
    4 The President, Grievance Redressal Forum, Paradeep (TPCODL) 06722-211366 At Pitambarpur, P.O. Bhutamundai, Via: Kujanga, Dist. Jagatsinghpur - 754141
    5 The President, Grievance Redressal Forum, Bhubaneswar-II (TPCODL) 06755-221529 Quarter No. 3R/1, T.L.C.C. Colony, Khurda - 752055
    6 The Ombudsman, Ombudsman-I 0674-2546264 Qrs. No. 3R-2(S), GRIDCO Colony, P.O. Bhoinagar, Bhubaneswar - 751022, Dist. Khordha, Odisha
    7 The Ombudsman, Ombudsman-I Fax: 0674-2546264 Qrs. No. 3R-2(S), GRIDCO Colony, P.O. Bhoinagar, Bhubaneswar - 751022, Dist. Khordha, Odisha
  • You can also escalate the issue to the Grievances Redressal Forum at the contacts given below:
    Sr.No. GRF Office Contact No.
    1 Bhubaneswar 0674-2395272
    2 Cuttack 0671-2322685
    3 Dhenkanal 06762-227527
    4 Paradeep 06722-211366
    5 Khurda 06755-221529
  • You can also lodge your complaint online through:

Office Addresses

Sr.No. Office Address
1 Registered Office 2nd Floor, IDCO Tower, Janpath Bhubaneshwar, Odisha 751022
2 Corporate Office Power House Square, Unit B, Bhubaneswar-751012

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